Medway · Grease filter exchange
Grease filter exchange in Cooling, Medway
Grease filter exchange in Cooling, surveyed first and signed off with a written report and photos. Ask us for a fixed quote.
- Weak extraction at the canopy
- Grease left in baffles after washing
- Grease building up behind the canopy filters
Grease filter exchange in Cooling
Across Cooling, our filter exchange suits restaurants, pubs, cafés, schools, care homes and other kitchens, whether there’s one canopy or many. We can come before or after service so nobody has to stop cooking. We are often asked to deal with smoke and heat lingering under the hood and a canopy that drips grease, on school and hospital kitchens, mesh filters and island canopies.
Rural kitchens often have long, low duct runs through a roof space or along an outside wall, and those horizontal sections are where grease settles. We agree access and timings in advance.
We have been trading since 2009, as a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. We also hold CHAS, SafeContractor and ISO 9001, and we carry full insurance.
- Where
- Cooling (ME3)
- Region
- Medway
- Paperwork
- Written report with photos
- Price
- A fixed price before we start
- Working hours
- Overnight and weekend work, 24/7 emergency callout
- Phone
- 0345 646 2711
- Updated
- 30 October 2026
Staff cleaning versus specialist work
A few tasks are always specialist work: entering ducts, working on fans, testing dampers and taking grease readings need training, the right equipment and safe access. That’s our job.
Staff cleaning doesn’t replace a specialist visit; it supports it. Clean filters and tidy surfaces slow the build-up, but the parts you cannot see still need a specialist at the right interval.
Your questions about grease filter exchange in Cooling
Which environmental health team covers Cooling?
Food hygiene inspections in Cooling are carried out by Medway council. Have your latest TR19® certificate and photo report to hand, as an officer may ask how the extract is maintained.
Who is the fire and rescue service for Cooling?
That is Kent Fire and Rescue Service. A recent cleaning certificate and a note of the next clean date show that grease in the extract is being managed.
What if parts of the system cannot be reached?
Anything we cannot reach goes on the report, with a note of where it is, and we tell you what would make it reachable, for example new access panels.
Are you accredited?
BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease, plus CHAS, SafeContractor and ISO 9001. We are fully insured and have been trading since 2009.
Can you come out in an emergency?
Yes. If something urgent happens, like a fan failing or damage after a fire, call our 24/7 line, and we’ll advise on what to do next.
How often should grease filters be changed?
It varies with the type and amount of cooking. If filters are dripping or clogging before the next change, it’s too long and we’ll adjust it.
Can you set up regular visits?
Yes. Regular plans can run on 3, 6 or 12-monthly cycles, depending on what the system needs.
Do you have insurance?
Yes. Duct Doctor is fully insured, and the details are available on request.
Places near Cooling
Also in Cooling
When it’s something else
We won’t sell you work that doesn’t address the problem, so these are the things it won’t cover:
- An extract that was undersized from the start
- Cooking smells reaching neighbours, which need odour control
- A canopy that needs a proper clean
If you are not sure, just call 0345 646 2711 or drop us a line and we’ll give you a straight answer.
Where we work
- Restaurants and pubs
- School and hospital kitchens
- Mesh filters
- Island canopies
- Wall canopies
- Baffle filters
Multi-site and managed buildings
Running several sites is easier with one contractor. We work across London and the South East, so a run of sites can go into one programme and kept on a regular cycle.
For anyone managing more than one site, we can schedule visits across all of them on one quote. Every building has its own written report, so records stay tidy.
Common problems we fix in Cooling
However long the kitchen cooks each day, the filters see every minute of it. Heavy daily use means fast build-up, so it needs more frequent changes.
Common reasons sites call us are:
- Drips falling from the filters onto equipment
- Hand-washed filters that still look greasy
- Grease collecting in the filter channels
- Blocked baffle filters
Restoration House, about 4.9 miles south, is one of the historic houses near Cooling; if you run event catering at a venue like that, cleans can be booked between functions.
What your quote should include
- What insurance they carry
- How they set the interval to the next visit
- What records you will receive afterwards
- Their accreditations, such as BESCA Vent Hygiene Elite, CHAS or SafeContractor
Looking after it afterwards
How long the results last depends on use and care. We suggest:
- Keep canopy surfaces wiped down
- Keep every filter in place during service
- Never cook with the extract switched off
- Keep the canopy clear for exchange visits
Keep an eye out for filters that have been taken out. Gaps let grease into the plenum so tell us if you need a replacement.
Filters that are left too long stop protecting the system. A regular cycle keeps the rest of the system cleaner between full cleans.
How the visit works
Night work is normal for us. Evenings, nights and weekends are when much of our work happens, so the site can open as normal afterwards. On site, the work takes anything from a few minutes to an hour or so, depending on the number of filters. Visits to a village like Cooling are booked in advance, at a time that suits whoever runs the site.
- We record the number, size and type of your filters.
- We set the interval with you.
- On each visit, we remove the greasy filters.
- Clean filters go in and we check they sit snugly.
- We take the greasy set away and confirm the next date.
Before we arrive
- Agree a time when the area can be out of use
- Clear loose items from the work area
- Allow time for equipment near the work to be turned off and cool down
Get a fixed quote
Here’s what helps us quote: the address, the type of site and when it’s open, pictures of the system and the last certificate or report, if there is one. Once you have those, give us a ring on 0345 646 2711, or send details by email.
Related advice
What grease filter exchange looks like in Cooling
Cooling is within about 3 miles of the coast. Near the sea, the fan and discharge at the top of a kitchen extract corrode faster than they would inland. According to Food Standards Agency records, there are about 4 bars, pubs and nightclubs within roughly a mile and a half of the centre of Cooling. Wherever they cook, the canopy, duct and fan collect grease just as a restaurant’s do. Kent Fire and Rescue Service covers Cooling. The Fire Safety Order puts the duty on whoever runs a kitchen to control its fire risk, and a greasy duct is fuel.
A hospital like French Hospital, about 4.8 miles south, is the kind of site where a kitchen may cook for patients, staff and visitors all day. Church and community hall kitchens, near St James' Church or anywhere around Cooling, are easy to forget, but their extracts collect grease like any other.
Cooling is about 5 miles north of Rochester, in Medway. Whatever kind of site you run in Cooling, we can take on grease filter exchange. Visits can be booked for evenings, overnight or weekends so trading is not interrupted. Across Medway, we cover 68 places, and Cooling is one of them. Our Maidstone page covers sites nearby (13 miles or so).
Work in ME3 follows the same survey, fixed quote and written report as everywhere else we cover. That includes premises on Main Road and Cooling Road and nearby roads. We also cover the places around Cooling: Cooling Street (1 mile south-west), High Halstow (2 miles east), Sharnal Street (2 miles south-east), Fenn Street (2 miles east) and Chattenden (2 miles south). Larger places within reach include Gillingham (6 miles south), Chatham (7 miles south), Rochester (5 miles south), Rainham (7 miles south-east), Strood (5 miles south-west) and Luton (6 miles south).
Landmarks near Cooling
Cooling’s nearest station is Higham station, roughly 3.3 miles south-west of the centre. A little further out are Upnor Castle (3.4 miles south) and French Hospital (4.8 miles south). For a walk, there’s Canvey Wick and Gad's Hill.
Different parts, different methods
Mesh filters
Layers of mesh catch grease droplets. They clog quickly in a busy kitchen and need frequent attention.
School, care home and staff kitchens
Lighter kitchens can often go longer between changes. We agree the schedule to match.