Medway · Grease filter exchange
Grease filter exchange in Fenn Street, Medway
Professional grease filter exchange in and around Fenn Street, booked around your opening hours and signed off in writing with pictures.
- Grease building up behind the canopy filters
- Filter washing that keeps being missed
- Grease dripping from the canopy
What we do, step by step
The first job on site is protection: floors, worktops and anything near the work are covered. Then we make the system safe and start. The work on site takes a few minutes per canopy, longer for a large kitchen with several canopies, and we clear up before we go. Somewhere as small as Fenn Street, the date and timings are agreed with you well before the day.
- The filters in each canopy are measured and counted.
- We set the interval with you.
- The dirty set is lifted out.
- Clean filters go in and we check they sit snugly.
- The dirty filters leave with us and the next visit is booked.
Getting ready for the visit
- Find the previous report, if there is one
- Tell us about site rules, permits or sign-in
- Mention any locked doors, roof access or ceiling voids
Getting a quote
Need a price for grease filter exchange? Please call 0345 646 2711 or drop us a line with a few details about the site. We will talk you through the work and send you a fixed quote before you commit to anything.
Related advice
How we handle grease filter exchange in Fenn Street
Think of filter exchange as routine care for the extract. It keeps airflow up and grease down between full cleans and takes a messy task off your team. Full TR19 cleaning still comes at the right interval, with a certificate. If you have grease collecting in the filter channels and poor airflow through the filters, we can put it right, from mesh filters, school and hospital kitchens and wall canopies onwards.
Rural kitchens often have long, low duct runs through a roof space or along an outside wall, where grease settles in the flat sections. We agree access and timings in advance.
It’s worth checking any contractor’s accreditations. We’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we hold CHAS, SafeContractor and ISO 9001, with full insurance on top.
- Location
- Fenn Street (ME3)
- Region
- Medway
- Records
- Photo report after each visit
- Price
- Fixed quote, typically within a working day
- Hours
- After hours by arrangement; emergencies any time
- Phone
- 0345 646 2711
- Checked
- 30 October 2026

What grease filter exchange looks like in Fenn Street
Fenn Street lies within about 2 miles of the sea. Metal on the roof weathers faster close to the coast, and the extract fan and cowl are no exception. Food Standards Agency records list about 5 restaurants, cafés and works canteens within roughly a mile and a half of the centre of Fenn Street. Any of those kitchens with a canopy relies on its filters to catch grease before it reaches the duct. Fire safety in Fenn Street falls to Kent Fire and Rescue Service. Its fire safety officers can audit commercial kitchens, and grease in the extract is part of a kitchen’s fire risk.
Healthcare kitchens, like those at hospitals such as Medway Maritime Hospital (about 4.9 miles south), often cook for long hours, which puts them in BESA’s heavier-use bands. Church and community hall kitchens, near Church of St Mary or anywhere around Fenn Street, are easy to forget, but their extracts collect grease like any other.
Fenn Street is about 5 miles north of Gillingham, in Medway. From the centre of Fenn Street to the outskirts, grease filter exchange is available to all kinds of commercial premises, from small sites to large estates. 68 places in Medway are on our list, from busy centres to quieter spots. We also work in Maidstone, around 13 miles away.
Our technicians cover all of ME3 for grease filter exchange and the streets around it. We cover sites on Winterberry Avenue, Sharnal Street and Parbrook Road and the roads around them. Close by, we work in Sharnal Street (1 mile south-west), High Halstow (1 mile west), Tunbridge Hill (1 mile south-east), St Mary Hoo (1 mile north-east) and Kingsnorth (1 mile south-east). Larger places within reach include Gillingham (5 miles south), Chatham (7 miles south), Rochester (5 miles south-west), Rainham (6 miles south), Strood (6 miles south-west) and Luton (6 miles south).
Local landmarks in Fenn Street
Locally, jobs take us to businesses close to The Hundred of Hoo Academy, among other places. Fenn Street’s nearest station is Gillingham (Kent) station, about 4.4 miles south of the centre. Well-known places in the area include Medway Maritime Hospital (4.9 miles south) and Upnor Castle (3.7 miles south-west). The countryside around Fenn Street includes Bishop Saltings.
Why deal with it now?
Changing filters on schedule costs far less disruption than a blocked extract. It’s one of the simplest parts of looking after the system and few are as easy to forget. Planning a trip to Fenn Street ahead is easier for everyone than a rushed one.
The price reflects the work, not guesswork. That’s why we survey first, from photos or on site, and the price is agreed before we start.
Why book with us
- Fully insured
- Photo reports with every job
- We diagnose before we treat
- In business since 2009
Take a look at what affects the cost or our accreditations and certificates.
When it’s something else
Before you book, it helps to know what’s not included:
- A heavily greased plenum or canopy, which needs cleaning to TR19
- A canopy too small for the cooking beneath it
- Cooking smells reaching neighbours, which need odour control
Not sure which it is? You can give us a ring on 0345 646 2711 or email us and we will tell you honestly.
What the work covers
- Restaurants and pubs
- Island canopies
- Mesh filters
- School and hospital kitchens
- Wall canopies
- Baffle filters
What your team can do, and what needs us
A few tasks are always specialist work: entering ducts, working on fans, testing dampers and taking grease readings need training, the right equipment and safe access. Leave those to us.
When your team notices a problem between visits, like drips, unusual noise, smells or damaged filters, they should report it rather than try to fix it. We will take a look and send you a fixed quote.
Towns and villages near Fenn Street
Other services in Fenn Street
Aftercare tips
Think of this as the after-treatment advice, short and simple:
- Keep filter exchange and TR19 cleaning on the same plan
- Watch for grease drips between visits
- Wipe the outside of the canopy as part of daily cleaning
- Clear anything stored on or near the canopy
Between visits, check that every filter is still in place. A missing filter leaves a gap for grease so tell us if you need a replacement.
Saturated filters let more grease through. Getting onto a regular exchange now keeps grease out of the plenum and ductwork between full cleans.
Do you need grease filter exchange in Fenn Street?
Sometimes a filter is taken out and never put back. Every gap in the filter bank lets grease straight into the plenum where it settles out of sight.
If you notice any of these, it’s worth a diagnosis:
- Grease dripping from the canopy
- Poor airflow through the filters
- Missing filters in the filter bank
- Filters that come out of the sink still dirty
Bursars and site managers at schools such as High Halstow Primary Academy tend to book extract cleaning for when the kitchen is empty.
What to look for in a quote
- Whether they recommend a next date
- Whether inaccessible sections are listed on the report
- What records you will receive afterwards
- Exactly which parts of the system are covered
How we price grease filter exchange
We quote each job individually. These are the things that affect it:
- Whether we need access equipment or extra panels
- What state the system is in
- A single visit or a regular plan
- When the work can happen, such as evenings, overnight or weekends
Combining work into one visit or one programme can make for a more efficient booking. Tell us about everything you’d like looked at and we will price it together.
What to send for a quote
We can often survey from photos. The most useful are:
- How we’d reach plant on a roof or in a plant room
- The site address and the type of premises
- Your last certificate, test record or report
- When the site is open and when it’s quiet
There’s no standard price list, because every site is different. We look at your system first, from pictures or on a visit, and then send you a fixed quote. To start, ring 0345 646 2711, or send details by email.
Fenn Street questions
Which environmental health team covers Fenn Street?
That is Medway council, whose environmental health officers carry out food hygiene inspections in Fenn Street. Ratings are published by the Food Standards Agency, so a clean extract and good records are worth keeping up.
Do you work in villages like Fenn Street?
Yes. Fenn Street is within the area we cover across London and the South East. Let us know about access, parking and anything unusual about getting there when you book.
What if parts of the system cannot be reached?
The report shows them clearly. In ductwork, new access panels are often the answer, and we can fit those.
Are you fully insured?
Yes. Duct Doctor is fully insured, and we can share the details when you need them.
What does TR19 mean?
It’s the industry benchmark for cleaning ventilation and kitchen extract systems, written by BESA. It sets out inspection, cleaning and record keeping and expects a risk-based approach.
Which grease filters does the service cover?
Both baffle filters and mesh filters are covered. We record the sizes and number of filters at the start so the clean set always fits.
Do you look at the system first?
Yes, every time. We diagnose before we treat: the survey shows what needs doing and what access we need, and the quote is based on that.
Where does the waste go?
We contain it and take it with us. We collect grease, debris and waste water as we go, so it doesn’t spread.