Medway · Extract fan repair and replacement

Extract fan repair and replacement in Cooling, Medway

Need extract fan repair in Cooling? We diagnose first, fix the price and book the work around your hours, finishing with a written report and pictures.

  • Vibration spreading from the fan into the ducts
  • A fan that whines, hums or grinds
  • An extract fan that rattles or knocks

Extract fan repair in Cooling

Managing agents and facilities teams in Cooling

For anyone managing more than one site, we can schedule visits across all of them on one quote. Each site gets its own report and pictures, so records stay tidy.

Whether it’s one building or many, you get the same standard: a survey first, a fixed quote, the work timed around the site and a report with pictures.

How we handle extract fan repair in Cooling

Across Cooling, we deal with fan faults of every kind, from rattling and humming to a fan that has stopped dead. We find the cause, give you a fixed price and fix it or fit a replacement when it’s beyond repair. The work covers belts and pulleys, fan motors and bearings, and common reasons people get in touch are a belt-driven fan that squeals and a failed fan that needs a replacement.

Rural kitchens often have fans mounted on outside walls or roofs, exposed to the weather. That, with the grease, is hard on motors and bearings.

Nothing is signed off by word of mouth: a dated report with pictures of the work, plus a certificate through the BESCA Vent Hygiene Elite portal when the work is a TR19® Grease clean. Any parts we couldn’t reach are recorded on it too.

Duct Doctor duct and vent cleaning vans lined up in a car park with the team
Place
Cooling (ME3)
Region
Medway
Reporting
Photo report after every visit
Quotes
A fixed quote up front
Working hours
Nights, weekends or holidays to suit you
Telephone
0345 646 2711
Page updated
30 October 2026

Staff cleaning versus specialist work

If your staff spot something between visits, like drips, unusual noise, smells or damaged filters, it’s best reported rather than tackled in-house. We’ll take a look and send you a fixed quote.

Good housekeeping makes our visits easier, not unnecessary. Clean filters and tidy surfaces slow the build-up, but the parts you can’t see still need a specialist at the right interval.

What we do, step by step

We work around your opening hours, not the other way round. We book the visit for a time the area is closed, whether that’s an evening, overnight or a weekend. When the team arrives, the work area is protected and the relevant equipment is switched off to cool, and the work takes a few hours for most repairs, longer for a full fan replacement. If the van will struggle with a lane or gateway near Cooling, let us know and we will plan around it.

  1. We take details of the symptoms and book a time that suits the kitchen.
  2. We isolate the fan before touching it.
  3. The fan and its controls are checked to pin down the fault.
  4. A fixed quote for the repair or replacement follows.
  5. The work is done and the fan is tested running.

Preparing for the visit

  • Name a contact who can let us in at the agreed time
  • Let us know about parking and loading
  • Tell us the best time to work, such as after service or at a weekend

Ask for a quote

Getting a quote does not take long. Send a few details and photos, and we usually reply with a fixed quote within one working day. If we need to see the system first, we book a survey around your hours.

Ask for a quote

Read more

Keeping the system healthy

So the system stays in good health:

  • Keep the area around the fan controls clear
  • Avoid lowering the speed to quieten a fault
  • Do not wait for a noisy fan to stop
  • Keep the emergency number where staff can see it

Before we leave, the fan is run and checked. We explain the fault and the fix along with anything else that needs watching.

A 3, 6 or 12-monthly cleaning plan brings us back at set intervals, so the fan is looked at as part of each visit and problems are spotted sooner.

What we’re called out for in Cooling

In Cooling, as anywhere, long cooking days mean long hours for the fan. On belt-driven fans, belts stretch, crack and start to slip, so the fan squeals or turns more slowly.

It’s time to book a visit if you see:

  • Vibration spreading from the fan into the ducts
  • An extract fan that rattles or knocks
  • An overheating extract motor
  • A failed fan that needs a replacement

Around Cooling, a failed fan can be reported day or night on our 24/7 line.

Comparing quotes

  • Whether the whole system is included, or only the parts that are easy to reach
  • If the quote is a fixed price or an estimate
  • What hours they’ll be on site
  • Proof of accreditation you can verify

How to choose an extract cleaning contractor

What affects the cost of extract fan repair

The price is fixed before any work begins. It’s based on:

  • Whether we need access equipment or extra panels
  • Site requirements such as sign-in and permits
  • When the work can happen, such as evenings, overnight or weekends
  • The number of sites or systems

Putting the work off seldom saves money. Problems in a system tend to grow, which can make the next visit longer. If you are unsure, call us on 0345 646 2711 or drop us a line and we’ll give you an honest view and a fixed quote.

What we need to know

Photos and a few facts are often enough to price the work. Send what you can of the following:

  • The roof, plant room or outside wall the system runs to
  • The paperwork from the last visit, if you have it
  • Any symptoms, from odd noises to smells or leaks
  • Photos showing the whole system and its surroundings

The quickest way to a quote is to send photos: wide shots of the system, close-ups of anything that worries you and how we’d get to it. Add the site type and your opening hours, and we can price many jobs without a visit.

What happens if it’s left?

A fan that’s running slowly isn’t clearing the kitchen properly. Staff work in hotter, steamier air and grease has more chance to settle on surfaces and in the duct. If the system at a site near Cooling fails, there may be nowhere nearby to move to.

Kitchens, offices, schools and hospitals are all priced the same way: the size of the job, access, condition and working hours. Ask for a fixed quote and we’ll explain each part.

Why Cooling businesses choose us

  • Member of BESCA Vent Hygiene Elite, cleaning to BESA TR19® Grease
  • Fixed quotes, normally within one working day
  • Fully insured
  • We diagnose before we treat

Read how cleaning jobs are priced or how to check a contractor.

Extract fan repair in Cooling: local notes

Cooling lies within about 3 miles of the sea. Salt air is hard on fan housings, motors and fixings on roofs and outside walls. There are about 3 cafés, restaurants and staff canteens in Cooling and the streets around it, up to about 1.5 miles out, according to the Food Standards Agency’s register. Those that cook under a canopy rely on a fan that runs every hour they’re open. It’s Medway council that sends environmental health officers to food businesses in Cooling. Food premises are expected to have suitable and sufficient ventilation under food hygiene rules. That is one more reason not to keep cooking with a broken fan.

If you run a church or community hall kitchen, near St James' Church or elsewhere in Cooling, an extract fan that rarely runs can seize or fail when it’s needed.

Cooling is about 5 miles north of Rochester, in Medway. We carry out extract fan repair for commercial premises of every kind in Cooling and the rest of Medway. We cover 68 places across Medway, large and small. We also work in Maidstone, about 13 miles from Cooling.

Work in ME3 follows the same survey, fixed quote and written report as everywhere else we cover. We cover sites on Main Road and Cooling Road and nearby roads. Neighbouring places we cover for extract fan repair include Cooling Street (1 mile south-west), High Halstow (2 miles east), Sharnal Street (2 miles south-east), Fenn Street (2 miles east) and Chattenden (2 miles south). Within a short drive, we also cover Gillingham (6 miles south), Chatham (7 miles south), Rochester (5 miles south), Rainham (7 miles south-east), Strood (5 miles south-west) and Luton (6 miles south).

Around Cooling

The closest station to Cooling is Higham station, about 3.3 miles south-west of the centre. Other landmarks nearby include Upnor Castle (3.4 miles south) and French Hospital (4.8 miles south). Open spaces near Cooling include Canvey Wick and Gad's Hill.

Map of Cooling © OpenStreetMap contributors

FAQs for Cooling

Is extract fan repair any different in a coastal place like Cooling?

Yes, to a degree: at about 3 miles from the coast, Cooling gets salt-laden air that corrodes metal faster. Corroded fixings and housings are noted on the report so they can be dealt with.

Which council inspects kitchens in Cooling?

Food hygiene inspections in Cooling are carried out by Medway council. Keeping the fan serviced is easier than explaining a broken one on inspection day.

Which sectors do you work in?

Any commercial site with kitchens or ventilation, from a small pub to a hospital. We work with hotels, schools, care homes, offices, retail and leisure sites.

What should go in our maintenance log?

Anything that proves the system is maintained: our reports and pictures, any certificates and your in-house logs. A single log for each site works best.

Can you look after several sites?

Yes. Tell us the addresses and what each needs and we’ll quote them together.

Do you offer emergency callouts?

Yes. There’s a 24/7 emergency line for anything that cannot wait until a planned visit. Call us any time and explain what’s happened.

How much time does a fan repair need?

Typically, a fan repair takes a few hours for most repairs, longer for a full fan replacement. If parts have to be ordered, we’ll tell you how long that is likely to be.

What if parts of the system cannot be reached?

We never leave them off the paperwork. The report says which parts couldn’t be reached and why, along with a quote to put access in.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London