Medway · Grease filter exchange
Grease filter exchange in Cooling Street, Medway
Specialist grease filter exchange for Cooling Street: a survey, a fixed price, careful work and proper paperwork. Call for a fixed quote.
- Bent or damaged filters that don’t sit properly
- Grease left in baffles after washing
- Filters left unwashed on busy weeks
What we’re called out for in Cooling Street
Washing filters by hand does not always get them clean. Grease lodges deep in baffles and mesh and a sink wash rarely reaches it.
It’s time to book a visit if you see:
- Filters that leave gaps in the canopy
- Missing filters in the filter bank
- Grease dripping from the canopy
- Grease left in baffles after washing
For schools such as Cliffe Woods Primary School, kitchen extract cleaning is typically booked for the holidays, when the canteen is closed.
Questions to ask before you book
- Which accreditations they hold, and whether you can check them
- Whether a written report and pictures are included
- Whether inaccessible sections are listed on the report
- Whether the figure could change on the day
Grease filter exchange in Cooling Street
A filter service works alongside TR19® cleaning, not instead of it. Clean filters reduce the grease reaching the ducts though vapour still carries some grease past them. So the canopy, plenum and ducts still need their full TR19 clean. We’re often asked to deal with grease building up behind the canopy filters and grease filters clogged with grease, on wall canopies, island canopies and mesh filters.
Somewhere as small as Cooling Street, commercial kitchens are few: perhaps a pub, a school or care home kitchen, or a hall used for events. Each still has a canopy and duct that collect grease, whatever the size of the place.
Good records are part of the job. You get a written report with photos after every visit, covering the work done, any areas we couldn’t access and a recommended next date. Keep it with your fire safety records so it’s to hand when an insurer or inspector asks.
- Place
- Cooling Street (ME3)
- Region
- Medway
- Paperwork
- Photo report after each visit
- Quotes
- A fixed quote up front
- When we work
- When your site is closed, plus a 24/7 line
- Call
- 0345 646 2711
- Page updated
- 30 October 2026
Nearby places to Cooling Street
More services for Cooling Street
Your questions about grease filter exchange in Cooling Street
Can you get to a site in Cooling Street?
Yes, Cooling Street is part of our area, however small the site. Just mention lanes, gates or anything else about the site when you book.
Who carries out food hygiene inspections in Cooling Street?
In Cooling Street, it’s Medway council that carries out food hygiene inspections. It helps to keep the extract cleaning records with your food safety paperwork, so they’re ready if asked for.
Which records should we keep?
Each report and certificate we give you, filed in the maintenance log, along with your own cleaning log. BESA advises that certificates record the date, location and technician.
Can one contract cover all our sites?
Yes. You deal with one contact for every site across London and the South East, with visits on a regular schedule.
Can we book visits on a schedule?
Yes. Plans on a 3, 6 or 12-monthly cycle are available, depending on what the system needs.
Can you give a price for filter changes?
Filters, canopies and how often you need visits all affect the price. Tell us what you have and we’ll come back with a fixed quote, usually within one working day.
Do you deal with bent or broken filters?
Damaged filters do not seat properly and let grease through. We flag any we find so they can be replaced.
What happens to the waste?
We contain it and take it with us. We collect grease, debris and waste water as we go, so it doesn’t spread.
Keeping the system healthy
To keep the system working properly between visits:
- Do not refit a filter that is bent
- Tell us if the menu or opening hours change
- Report a dripping canopy early
- Book full TR19 cleans alongside filter changes
The next exchange is already in the diary. If cooking increases, we can change filters more often to match.
If cooking has stepped up, the filter schedule should too. Changing the interval early stops grease building up unseen in the ducts.
What we do, step by step
There’s very little for your team to do on the day. A contact on site lets us in at the agreed time and points us to the system, and the rest is down to us. Afterwards, the area is left tidy and the written report follows. A few photos of the system help us make the most of a visit to a place like Cooling Street.
- We start by noting how many filters you have and what type they are.
- We agree a schedule that suits how much the kitchen cooks.
- At every visit, the greasy filters are lifted out.
- Clean, dry filters are fitted in their place, with no gaps left between them.
- If a filter is damaged or the plenum needs attention, we tell you.
Preparing for the visit
- Dig out any earlier paperwork for the system
- Make sure someone can let us in and lock up afterwards
- Clear loose items from the work area
How to get a quote
Want a quote for grease filter exchange? Please phone us on 0345 646 2711, or send details by email and tell us about the site. We’ll talk you through the work and send you a fixed quote before anything is booked.
Related advice
Fixed quotes for grease filter exchange in Cooling Street
There’s no set price list, because sites vary so much. The quote depends on:
- Parking and loading at the site
- Any permits to work or inductions
- The scale of the work
- The times the site is available
One small site or a whole estate, the quote is built the same way: what needs doing, how we get to it and when. You’ll have a fixed price before work begins.
What we need to know
When you contact us, it’s useful to have:
- Any previous report or certificate
- The times we could work without disrupting the site
- Close-ups of filters, grilles, hatches or access panels
- Where the plant sits or the system leaves the building, such as a roof or outside wall
Some systems can be priced from photos; others need a survey. Larger sites, and anything hidden behind walls, ceilings or floors, are normally surveyed first. Either way, the quote is fixed before any work is booked.
Grease, kitchens and Cooling Street
At about 3 miles from the coast, Cooling Street is close enough for sea air to matter. Salt in the air is hard on rooftop fans, discharge cowls and fixings, so we check them for corrosion as well as grease. The FSA’s food hygiene register includes about 4 pubs and bars within about 1.5 miles of central Cooling Street. A pub or hotel kitchen that cooks every day builds up grease in its extract like any other. Cooling Street sits within the area of Kent Fire and Rescue Service. Its fire safety officers can audit commercial kitchens, and grease in the extract is part of a kitchen’s fire risk.
Healthcare kitchens, like those at hospitals such as French Hospital (about 3.8 miles south), often cook for long hours, which puts them in BESA’s heavier-use bands. Church and community hall kitchens, near St James' Church or anywhere around Cooling Street, are easy to forget, but their extracts collect grease like any other.
Cooling Street is about 4 miles north of Rochester, in Medway. Sites in Cooling Street get the same service as everywhere we cover: diagnosis first, a fixed price, out-of-hours working where needed and a written report with photos. Cooling Street is one of 68 towns, villages and districts in Medway we cover for grease filter exchange. We also work in Maidstone, about 12 miles from Cooling Street.
All of ME3 is within our area for grease filter exchange, from busy streets to back roads. If your site is just outside Cooling Street, we cover Cooling (1 mile north-east), Chattenden (2 miles south-east), Wainscott (2 miles south), Lower Upnor (2 miles south) and High Halstow (2 miles east). Larger places within reach include Gillingham (6 miles south-east), Chatham (6 miles south), Rochester (4 miles south), Rainham (7 miles south-east), Strood (4 miles south) and Luton (5 miles south).
What’s near Cooling Street
We work in commercial kitchens and buildings around The Hundred of Hoo Academy and the streets around them. The closest station to Cooling Street is Higham station, about 2.2 miles south-west. Nearby you will also find Huguenot Museum (3.7 miles south) and French Hospital (3.8 miles south). The countryside around Cooling Street includes Gad's Hill and Rede Common.
Part by part
School, care home and staff kitchens
Visits can be planned around holidays and quieter periods, keeping the filters ready for the busy weeks.
Canopy filter housings
We check that filters sit snugly in the housing at each visit since a gap is a route for grease.
Multi-site and managed buildings
When the building owner and the occupier are different, the lease normally sets out who maintains what. We’re happy to deal with either side, and the report can go to both.
We also work for facilities teams across offices, schools and healthcare in Cooling Street and across Medway. Larger estates can be phased building by building to keep disruption down.
Staff cleaning versus specialist work
Day-to-day cleaning is something your team can do: wiping down canopy surfaces, cleaning filters and keeping a simple log. What they can’t safely do is clean inside the ductwork, the fan or the risers, which is where we come in.
When your team notices a problem between visits, like drips, unusual noise, smells or damaged filters, they should report it rather than try to fix it. We can diagnose it and quote.