Surrey · Grease filter exchange
Grease filter exchange in Thorpe, Surrey
Grease filter exchange for commercial sites in Thorpe and across Surrey. BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease.
- Staff short of time to wash filters
- Grease collecting in the filter channels
- Blocked baffle filters
Staff cleaning versus specialist work
For ventilation and air handling systems, in-house care is mostly about checks: clear grilles, a log of filter changes and reporting anything odd. The inside of ducts and units needs a specialist.
In-house cleaning and specialist cleaning do different jobs. Wiping filters daily and washing them weekly keeps the visible parts in order, but grease that has passed the filters is out of reach. Reaching it takes a specialist with the right equipment.
Grease filter exchange for kitchens and businesses in Thorpe
In Thorpe, our filter exchange runs on a schedule set by how much the kitchen cooks. Busy kitchens need changes more often, lighter ones less. We agree the interval with you at the start. Typical jobs include bent or damaged filters that don’t sit properly and filters so greasy the air can barely pass, across island canopies, restaurants and pubs and baffle filters.
In a village or hamlet like Thorpe, the kitchens that need extract cleaning are normally a pub, a school, a care home or a hall kitchen, wherever there is one. Each still has a canopy and duct that collect grease, whatever the size of the place.
Our accreditations include CHAS, SafeContractor and ISO 9001, and we’re fully insured. We are also a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we have been trading since 2009.
- Where
- Thorpe (TW20)
- Region
- Surrey
- Paperwork
- Photo report after each visit
- Quote
- Fixed quote, typically within a working day
- Hours
- After hours by arrangement; emergencies any time
- Phone
- 0345 646 2711
- Last updated
- 30 October 2026

Questions from Thorpe
Do you work in villages like Thorpe?
Yes, Thorpe is part of our area, however small the site. The journey is planned ahead, so a few details about the route help.
Who inspects food businesses in Thorpe?
Kitchens in Thorpe are inspected by Runnymede council’s environmental health officers. Have your latest TR19® certificate and photo report to hand, as an officer may ask how the extract is maintained.
Do you provide a certificate or report?
Yes, on every job. It’s a dated, written report with photos, plus a certificate via the BESCA Vent Hygiene Elite portal for TR19® Grease cleans. Keep it in your maintenance log.
What about areas you can’t get to?
The report shows them clearly. In ductwork, new access panels are often the answer, which we can install.
What is TR19?
TR19® is BESA’s specification for ventilation hygiene. Since 2019, TR19® Grease has been a standalone specification for grease in kitchen extract systems, and TR19® Air covers general supply and extract systems.
Is filter exchange enough instead of a full extract clean?
No. Some grease passes the filters as vapour and settles in the ducts, so the full system still needs cleaning to TR19.
How long will you be on site?
The work itself takes less than an hour in most kitchens. Larger systems naturally take longer, and we will tell you what to expect.
Do you have a 24/7 line?
Yes. There’s a 24/7 emergency line, for problems that cannot wait. Call us any time and explain what’s happened.
What grease filter exchange looks like in Thorpe
Food Standards Agency records list about 53 cafés, restaurants and staff canteens and about 14 takeaways and sandwich shops in and around Thorpe, up to about a mile and a half out. Each canopy among them has filters that load with grease and need swapping or cleaning. The fire and rescue service for Thorpe is Surrey Fire and Rescue Service. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract. Food hygiene inspections in Thorpe are the job of Runnymede council’s environmental health team. They look at how clean the premises and equipment are, and the kitchen extract is part of that. A dated certificate in the maintenance file answers the question before it’s asked.
Church and community hall kitchens, near Church of St Mary or anywhere around Thorpe, are easy to forget, but their extracts collect grease like any other. Healthcare kitchens, like those at hospitals such as Runnymede Hospital (about 2.2 miles south), often cook for long hours, which puts them in BESA’s heavier-use bands.
Thorpe is about 2 miles south-east of Egham, in Surrey. Wherever you are in the TW20 postcode area, we cover grease filter exchange for commercial sites. Thorpe is one of 395 places in Surrey we cover for grease filter exchange. Guildford is in our area too, about 11 miles from Thorpe.
We cover every part of the TW20 postcode area for grease filter exchange and the roads nearby. If you need grease filter exchange at premises on Village Road, Western Avenue and Midway Avenue or anywhere close by, we can help. Thorpe is on the B388, which makes it straightforward for our technicians to reach for out-of-hours visits. If your site is just outside Thorpe, we cover Thorpe Green (1 mile south-west), Stroude (1 mile west), Egham Hythe (1 mile north), Penton Hook (1 mile east) and Virginia Water (1 mile west). Further out, we also cover Guildford (11 miles south), Woking (7 miles south), Camberley (10 miles south-west), Epsom (12 miles south-east), Ewell (13 miles east) and Walton-on-Thames (6 miles east).
Local landmarks in Thorpe
Locally, jobs take us to businesses close to The Magna Carta School, The Red Lion pub and The American School In England, among other places. For rail, the closest station is Virginia Water station, about 1.4 miles south-west. Well-known places in the area include Spelthorne Museum (1.9 miles north-east) and Runnymede Hospital (2.2 miles south). The countryside around Thorpe includes Gracious Pond and Manor Lake.
What happens on the day
Your trading hours come first. Most visits are booked for when the area is out of use, such as evenings, overnight, early mornings or weekends. Once we’re in, the area is sheeted and anything that has to be off is turned off and cooled, and the work takes a short visit, depending on how many filters the canopies hold. Photos of the system and how to reach it help us plan a visit to Thorpe.
- We record the number, size and type of your filters.
- We set the interval with you.
- The dirty set is lifted out.
- Clean filters go in and we check they sit snugly.
- We take the greasy set away and confirm the next date.
Getting ready for the visit
- Let us know when the site is closed or quiet
- Make sure equipment near the work can be switched off and left to cool
- Dig out any earlier paperwork for the system
Get a fixed quote
If you need grease filter exchange in Thorpe, phone us on 0345 646 2711, or send details by email. Let us know the site type and the opening hours, and send photos or your last report if you can. A fixed quote usually follows within one working day.
Related advice
Fixed quotes for grease filter exchange in Thorpe
The quote reflects the site in front of us. We consider:
- The number of sites or systems
- Any permits to work or inductions
- Travel, parking and unloading
- The times the site is available
Leaving it longer rarely makes the work cheaper. Build-up, wear and faults tend to get worse, not better, and a neglected system can mean more work. If you’re unsure, call us on 0345 646 2711, or send details by email for straight advice and a fixed quote.
Helping us quote
To speed up the quote, send us:
- Anything you’ve noticed, such as smells, noise, drips or poor airflow
- Detail shots of panels, filters and grilles
- Your last certificate, test record or report
- The site address and the type of premises
Some systems can be priced from photos; others need a survey. Larger sites, and anything hidden behind walls, ceilings or floors, are normally surveyed first. Either way, the quote is fixed before any work is booked.
When it’s something else
Grease filter exchange can’t fix everything, and we will tell you before work begins. It doesn’t solve:
- A heavily greased plenum or canopy, which needs cleaning to TR19
- Greasy ducts and risers that a filter change won’t reach
- A canopy that doesn’t capture the vapour properly
If in doubt, call us on 0345 646 2711, or send details by email and we’ll say what we think.
What we work on in Thorpe
- Island canopies
- School and hospital kitchens
- Mesh filters
- Baffle filters
- Wall canopies
- Restaurants and pubs
Nearby places to Thorpe
What else we do in Thorpe
Common problems we fix in Thorpe
Missing filters are more common than you’d think. Every gap in the filter bank lets grease straight into the plenum and on into the ductwork.
Most sites get in touch after spotting one of these:
- Drips falling from the filters onto equipment
- Grease building up behind the canopy filters
- A canopy running with filters missing
- Filters that leave gaps in the canopy
Bursars and site managers at schools such as Thorpe CofE Aided Primary School tend to book extract cleaning for when the kitchen is empty.
What to look for in a quote
- How areas they can’t reach will be recorded
- If they look at the system before pricing
- What’s included in the scope, part by part
- Whether the figure could change on the day
What happens if it’s left?
Dripping canopies and greasy smells often start with the filters. Left, it ends up on equipment, food areas and staff and that is the kind of thing inspectors look for. It’s simpler to plan the work at Thorpe now than to arrange it in a hurry later.
Combining work into one visit or one programme can make for a more efficient booking. Mention every system or site you need covered and we will price it together.
Why Thorpe businesses choose us
- Evenings, overnight and weekends, plus 24/7 emergency callout
- BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- Ventilation hygiene specialists since 2009
- Full insurance on every job
For landlords and multi-site operators
For anyone managing more than one site, we can schedule visits across all of them on one quote. Every building has its own written report, so records stay tidy.
Multi-site operators often want one contractor and one number. We cover South East England and London, so visits at different addresses can be planned together and kept to a regular schedule.