Surrey · Grease filter exchange
Grease filter exchange in Thorpe Green, Surrey
Grease filter exchange for Thorpe Green, from a team that has been trading since 2009. Evenings, overnight and weekends, plus a 24/7 emergency line.
- Grease dripping from the canopy
- Filters so greasy the air can barely pass
- Grease building up behind the canopy filters
Grease filter exchange in Thorpe Green
Cleaning filters by hand takes staff time and is easy to put off. An exchange service means clean filters arrive and greasy ones leave, so the canopy is never left without filters. We are often asked to deal with filters that leave gaps in the canopy and filter washing that keeps being missed, on mesh filters, wall canopies and restaurants and pubs.
Rural kitchens often have long, low duct runs through a roof space or along an outside wall, where grease settles in the flat sections. Access, parking and timings are agreed before the day.
It’s worth checking any contractor’s accreditations. Ours are BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease, plus CHAS, SafeContractor and ISO 9001, and we are fully insured.
- Place
- Thorpe Green (GU25, TW20)
- Wider area
- Surrey
- Records
- Photo report after every visit
- Quotes
- A fixed quote up front
- When we work
- When your site is closed, plus a 24/7 line
- Telephone
- 0345 646 2711
- Page updated
- 30 October 2026
Why act early in Thorpe Green
Grease dripping from the canopy is a sign the filters can’t hold any more. Left, it ends up on equipment, food areas and staff, which an EHO may well notice. In a place like Thorpe Green, ductwork and fans are easy to forget until something goes wrong.
We don’t list prices on the website, because the cost depends on the site in front of us. For a fixed quote, ring 0345 646 2711 or email us, and we’ll explain what it covers.
Why choose Duct Doctor in Thorpe Green
- CHAS, SafeContractor and ISO 9001
- Work around your opening hours, with 24/7 emergency cover
- Each visit written up, with photos
- One number for every site across the South East and London
See our cost guide and our accreditations.
What affects the quote in Thorpe Green
Every site gets its own quote. These are the things that affect it:
- The number of sites or systems
- Site rules, permits and inductions
- How big the system is
- Working hours and out-of-hours timing
Leaving it longer rarely makes the work cheaper. Build-up, wear and faults tend to get worse, not better, and a neglected system can mean more work. If you are not sure what’s needed, give us a ring on 0345 646 2711 or drop us a line and we’ll give you an honest view and a fixed quote.
Asking for a quote
When you call or email, these details help:
- The roof, plant room or outside wall the system runs to
- The times we could work without disrupting the site
- Any access panels or hatches you can see
- The paperwork from the last visit, if you have it
To get a fixed quote, give us a ring on 0345 646 2711, or email photos and tell us the type of site, your opening hours and roughly what the system looks like. Photos and the last report, if you have one, make the quote quicker. We usually come back within one working day.
Common questions in Thorpe Green
Who carries out food hygiene inspections in Thorpe Green?
The local authority for Thorpe Green is Runnymede council, and its environmental health team does the inspecting. How often a business is inspected depends on the risk rating the council gives it, so it’s worth staying ready all year.
Do you work in villages like Thorpe Green?
Yes, we work in villages as well as towns, and Thorpe Green is covered. The journey is planned ahead, so a few details about the route help.
What do you do with what you remove?
It’s contained and taken away. We collect grease, debris and waste water as we go, so it doesn’t spread.
Can we skip TR19 cleans if the filters are changed regularly?
No. Filter exchange works between full cleans, not instead of them. TR19® cleaning covers the canopy, plenum, ductwork and fan, with a certificate and photo report.
Does the report say when we need you again?
Yes. The report recommends when the next visit should be, based on what we found and how the system is used.
Do you handle baffle and mesh filters?
Baffle filters and mesh filters. Mention how many canopies you have when you get in touch and we’ll confirm it on site.
Which records should we keep?
Each report and certificate we give you, kept together in your maintenance log, along with your own cleaning log. BESA says certificates should show the date, location and technician.
Can you clean our existing filters instead?
Yes, filter cleaning is available. The first step is looking at the filters you have, as damaged ones may be better replaced.
What your team can do, and what needs us
Some jobs should never be done in-house: opening up ductwork, cleaning fans, drop testing fire dampers and measuring grease need training, the right equipment and safe access. That’s our job.
Staff cleaning does not replace a specialist visit; it supports it. Regular in-house cleaning slows the build-up, but the parts you can’t see still need a specialist at the right interval.
Places near Thorpe Green
More services for Thorpe Green
Honest limits
In fairness, there are a few things this work won’t fix:
- A fan that is failing or too weak for the system
- Grease deep in the extract system
- A heavily greased plenum or canopy, which needs cleaning to TR19
If you are not sure, just call 0345 646 2711 or drop us a line and we will give you a straight answer.
What we work on in Thorpe Green
- Baffle filters
- Island canopies
- Wall canopies
- Restaurants and pubs
- Mesh filters
- School and hospital kitchens
What we do, step by step
We work around your opening hours, not the other way round. We book the visit for a time the area is closed, whether that is an evening, overnight or a weekend. Once we’re in, the area is sheeted and anything that has to be off is turned off and cooled, and the work takes a few minutes per canopy, longer for a large kitchen with several canopies. Rural roads and tight entrances are worth telling us about before a visit to Thorpe Green.
- We look at the canopies and the condition of the filters.
- Any damaged or missing filters are noted.
- We exchange the dirty filters for a clean set.
- The filters are checked for fit before we go.
- We tell you if the plenum or canopy needs a clean.
Preparing for the visit
- Have your last certificate or report to hand
- Let us know about permits to work or site inductions
- Allow time for equipment near the work to be turned off and cool down
Ask for a quote
Some systems can be priced from pictures; others need a survey. Larger sites, and anything hidden behind walls, ceilings or floors, are normally surveyed first. Either way, the quote is fixed before any work is booked.
Related advice
Landlords, agents and facilities managers
From a single site to a large estate, you get the same standard: a survey first, a fixed quote, the work timed around the site and a report with photos.
Where a tenant occupies the premises but the landlord owns the building, the lease normally sets out who maintains what. We are happy to deal with either side, and the report can go to both.
What we’re called out for in Thorpe Green
Long cooking hours in Thorpe Green or anywhere else mean more grease on the filters. A kitchen that cooks all day loads its filters quickly so changes need to come round sooner.
Any of these means the system needs a check-up:
- Grease left in baffles after washing
- Smoke and heat lingering under the hood
- Grease dripping from the canopy
- A canopy running with filters missing
Bursars and site managers at schools such as Thorpe CofE Aided Primary School tend to book extract cleaning for when the kitchen is empty.
Comparing quotes
- Whether inaccessible sections are listed on the report
- What hours they’ll be on site
- Which accreditations they hold, and whether you can check them
- Whether VAT is included
Thorpe Green kitchens: local notes
The FSA’s food hygiene register shows about 20 cafés, restaurants and staff canteens within roughly a mile and a half of the centre of Thorpe Green. Any of those kitchens with a canopy relies on its filters to catch grease before it reaches the duct. Thorpe Green sits within the area of Surrey Fire and Rescue Service. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract. It’s Runnymede council that sends environmental health officers to food businesses in Thorpe Green. An officer looking round a kitchen will see the canopy, and grease there is hard to miss. A dated certificate in the maintenance file answers the question before it’s asked.
Volunteers running a hall kitchen near Church of St Mary, or anywhere in Thorpe Green, may not know when the extract was last cleaned, and a grease test settles it. A hospital like St. Peter's Hospital, about 2 miles south-east, is the kind of site where a kitchen may cook for patients, staff and visitors all day.
Thorpe Green is about 2 miles south of Egham, in Surrey. Every kind of commercial site in Thorpe Green, we can take on grease filter exchange. We can work out of hours so trading is not interrupted. We cover 395 places across Surrey, from busy centres to quieter spots. Guildford is in our area too, about 11 miles from Thorpe Green.
Here we cover the GU25 and TW20 postcode area for grease filter exchange. We cover sites on Green Road and Sandhills Lane and nearby roads. Neighbouring places we cover for grease filter exchange include Thorpe (1 mile north-east), Stroude (1 mile north-west), Virginia Water (1 mile west), Egham Hythe (2 miles north-east) and Egham (2 miles north). Further out, we also cover Guildford (11 miles south), Woking (6 miles south), Camberley (9 miles south-west), Epsom (13 miles east), Ewell (13 miles east) and Walton-on-Thames (6 miles east).
Landmarks near Thorpe Green
Typical jobs here are in premises near Riverside Walk, Salesian School and Rose And Crown Public House, among other places. The nearest railway station is Virginia Water station, roughly 0.8 miles west of the centre. A little further out are St. Peter's Hospital (2 miles south-east) and Spelthorne Museum (2.4 miles north-east). For a walk, there’s Gracious Pond and St Ann's Hill.