Surrey · Kitchen extract cleaning
Kitchen extract cleaning in Thorpe, Surrey
Kitchen extract cleaning in Thorpe from ventilation hygiene specialists trading since 2009. Evenings, overnight and weekends, plus a 24/7 emergency line.
- An extract that no longer clears the smoke
- An extract that has never been cleaned to TR19
- Grease smells coming from the extract
About our kitchen extract cleaning in Thorpe
We treat an extract system much as a doctor treats a patient: diagnose with a survey, treat with a thorough clean, then sign it off. That clean bill of health comes as a TR19 certificate and a photo report, issued through the BESCA Vent Hygiene Elite portal. We are often asked to deal with an overdue clean flagged by an EHO or fire officer and rancid smells from grease in the duct, on discharge points, vertical risers and canopies and hoods. Searching for commercial kitchen extraction cleaning in Thorpe? Duct Doctor has covered London and the South East since 2009, with a certificate and photo report after every clean.
Access decides how thorough a clean can be. Where a duct run has no panels, we say so on the report and can fit new ones.
In a village or hamlet like Thorpe, the kitchens that need extract cleaning are usually a pub, a school, a care home or a hall kitchen, wherever there is one. Every one of them still needs its extract kept clear of grease, whatever the size of the place.
Nothing is signed off by word of mouth: a dated report with photos of the work, plus a certificate through the BESCA Vent Hygiene Elite portal when the work is a TR19® Grease clean. It shows what was done and what, if anything, couldn’t be reached.
- Location
- Thorpe (TW20)
- Wider area
- Surrey
- Reporting
- Certificate and photo report
- Quote
- A fixed quote up front
- Hours
- Overnight and weekend work, 24/7 emergency callout
- Call
- 0345 646 2711
- Last updated
- 30 October 2026
Landlords, agents and facilities managers
The Fire Safety Order 2005 puts the duty to manage fire risk on the responsible person, and that can be the employer, the owner, a landlord, a facilities manager or a managing agent. Where responsibility is shared, records matter even more.
Keeping records across a portfolio is half the battle. Each visit produces a dated report with photos, ready to show insurers, fire officers or EHOs.
Grease, kitchens and Thorpe
Food Standards Agency records list about 53 restaurants, cafés and canteens and about 14 takeaways within about 1.5 miles of central Thorpe. Those that fry, grill or roast under a canopy need their extracts cleaned at intervals set by how long they cook. Thorpe is covered by Surrey Fire and Rescue Service. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract. Environmental health officers from Runnymede council inspect food businesses in Thorpe. Extraction counts as kitchen equipment, so its condition can come up on the day. Our report lists what was cleaned and when, which is useful to have ready.
If you run catering at a historic house or estate in the area (Botleys Mansion is about 2.5 miles south), event kitchens in older buildings often have awkward duct runs that need planning. Bursars and site managers at schools such as Thorpe CofE Aided Primary School tend to book extract cleaning for when the kitchen is empty.
Thorpe is about 2 miles south-east of Egham, in Surrey. Every kind of commercial site in Thorpe, kitchen extract cleaning is something we can help with. We can work out of hours so the site keeps running. 395 places in Surrey are on our list, large and small. Guildford is in our area too, about 11 miles from Thorpe.
Kitchen extract cleaning in TW20 is surveyed, quoted and booked the same way as anywhere else. That includes premises on Village Road, Western Avenue and Midway Avenue and the roads around them. Main roads around Thorpe include the B388, so getting to you is simple for kitchen extract cleaning. Nearby, we also carry out kitchen extract cleaning in Thorpe Green (1 mile south-west), Stroude (1 mile west), Egham Hythe (1 mile north), Penton Hook (1 mile east) and Virginia Water (1 mile west). We also work in nearby towns such as Guildford (11 miles south), Woking (7 miles south), Camberley (10 miles south-west), Epsom (12 miles south-east), Ewell (13 miles east) and Walton-on-Thames (6 miles east).
Around Thorpe
Typical jobs here are in premises near The Magna Carta School, The Red Lion pub and The American School In England and the streets around them. The nearest railway station is Virginia Water station, roughly 1.4 miles south-west of the centre. Nearby you will also find Spelthorne Museum (1.9 miles north-east) and Runnymede Hospital (2.2 miles south). Open spaces near Thorpe include Gracious Pond and Manor Lake.
What we are called out for in Thorpe
In Thorpe, as anywhere, grease gathers where the air slows down: in long flat runs, at bends and changes of direction, and in the fan housing. Cooler sections of duct collect the most.
Keep an eye out for any of the following:
- An extract that no longer clears the smoke
- A kitchen taken over without any extract records
- Proof of cleaning requested by an insurer
- Grease drips onto cooking equipment
A hospital like Runnymede Hospital, about 2.2 miles south, is the kind of site where a kitchen may cook for patients, staff and visitors all day.
Before booking anyone
- Which accreditations they hold, and whether you can check them
- Whether a survey comes first
- What’s included in the scope, part by part
- Whether the quote shows VAT
Aftercare tips
Aftercare is simple, and it makes the next visit easier:
- Switch the fan on before cooking starts
- Keep to the recommended cleaning interval
- Keep the cleaning records where you can find them
- Clean grease off the canopy surfaces regularly
You get a photo report after every clean. Before and after photos show each part of the system, and lists what was cleaned, any areas we couldn’t reach and the date the next clean is due.
Keep the fan on throughout service. Cooking with the extract off lets grease and heat settle in the canopy, and the next clean has more to do.
What affects the quote in Thorpe
The survey tells us what the work involves. The main factors are:
- The number of sites or systems
- Where the site is and how we reach it
- Working hours and out-of-hours timing
- One-off work versus a regular cycle
Combining work into one visit or one programme often makes better use of the time. Tell us about everything you’d like looked at, and you’ll get one fixed quote.
What we need to know
To help us quote quickly, please include:
- How we’d reach plant on a roof or in a plant room
- Where the site is and what kind of site it is
- Problems your staff have spotted
- A few general shots of the system
Photos are the quickest way to a quote: the system from a couple of angles, plus any access panels or hatches. Tell us what kind of site it is and when it’s open, and we can price many jobs without a visit.
Nearby places to Thorpe
Also in Thorpe
When something else is needed
It’s worth knowing the limits before booking:
- A fan motor or bearings that have failed (that needs a fan repair or replacement)
- Damaged duct sections that need replacing
- A grease trap that needs emptying
Not sure which it is? You can call us on 0345 646 2711 or drop us a line and we’ll tell you honestly before you book.
Where we work
- Vertical risers
- Extract fans
- Canopies and hoods
- Discharge points
- Plenums and filters
- Horizontal duct runs
Leave it or put it right?
Every week without a clean adds another layer. BESA guidance says the mean should not go above 200 microns between cleans, and anywhere reaching 500 microns or more needs a spot clean straight away. The longer it’s left, the bigger the job becomes. A fault that closes a site in a village like Thorpe affects everyone who depends on it.
The cost depends on how big the system is, what state it’s in and how easy it is to reach. You get a fixed price before any work starts, so you know where you stand.
Why us?
- Ventilation hygiene specialists since 2009
- Fully insured
- A written report with photos after every visit
- Fixed quotes, typically within one working day
Thorpe questions
Do you do school kitchen extract cleaning in Thorpe in the summer holidays?
Yes, and it’s the easiest time to do it. The FSA’s register shows about 11 schools and colleges with food registrations within roughly a mile and a half of Thorpe. Tell us your holiday dates and we’ll book the visit for when the site is empty.
Who is the fire and rescue service for Thorpe?
Thorpe is in the area of Surrey Fire and Rescue Service. A recent cleaning certificate and a note of the next clean date show that grease in the extract is being managed.
How long will the clean take?
That depends on the size of the system, the amount of grease and the number of access points. As a guide, it takes one visit for most kitchens, while large or complex systems may need more than one.
What paperwork comes with a kitchen extract clean?
A TR19 certificate, plus a full photo report. It records what was cleaned, what wasn’t accessible and the recommended next clean date.
What do you need from me for a quote?
Where the site is, what it is and when it’s open, plus photos of the system and your last certificate or report if you have one.
Where does the waste go?
Anything we remove is contained as we work and taken away with us, including grease, debris and dirty water. We do not leave it behind.
What do you do to protect the area?
With sheeting and covers, before anything else happens. The work is kept contained and leave the area clean.
Can you come out in an emergency?
Yes. Our emergency line runs 24/7, for problems that cannot wait. Ring any time and tell us what’s happened.
How it works
Our technicians bring everything the work needs, including protection sheets, the right tools and access kit. You only need to give us clear access and switch off what needs to be off. On site, the work takes one visit for most kitchens, while large or complex systems may need more than one. If the van will struggle with a lane or gateway near Thorpe, let us know and we will plan around it.
- First the diagnosis: a survey of the whole system and its access points.
- We record grease levels at set points, then fix the price.
- After the kitchen closes, we sheet the area and set up to contain grease and water.
- The treatment: heavy grease scraped out, then every part degreased to TR19® Grease.
- Then the clean bill of health: readings, a TR19 certificate and a photo report with the next date.
Getting ready for the visit
- Let us know how we reach the system, including roofs, risers and plant rooms
- Agree a time when the area can be out of use
- Find the previous report, if there is one
How to get a quote
If you need kitchen extract cleaning in Thorpe, call us on 0345 646 2711 or email us. Tell us what kind of premises it is and when it’s open, plus pictures or the previous report if they’re to hand. We normally send a fixed quote within one working day.