Surrey · Grease filter exchange
Grease Filter Exchange in Penton Hook
Professional grease filter exchange in and around Penton Hook, timed so the site keeps working and finished with a written report and pictures.
- Staff short of time to wash filters
- Grease left in baffles after washing
- Missing filters in the filter bank
Different parts, different methods
Canopy filter housings
We check that filters sit snugly in the housing at each visit, because gaps let grease through.
Busy restaurant and pub kitchens
Heavy cooking means more grease reaching every part of the system. Changing them on time protects the ducts behind.
How we handle grease filter exchange in Penton Hook
We run grease filter exchange for all kinds of kitchens in Penton Hook, whether there’s one canopy or many. Visits can be timed around your service, so cooking isn’t interrupted. The work covers wall canopies, restaurants and pubs and island canopies, and common reasons people get in touch are missing filters in the filter bank and hand-washed filters that still look greasy.
Somewhere as small as Penton Hook, commercial kitchens are few: perhaps a pub, a school or care home kitchen, or a hall used for events. Each still has a canopy and duct that collect grease.
It’s worth checking any contractor’s accreditations. Ours are BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease, plus CHAS, SafeContractor and ISO 9001, and we are fully insured.
- Place
- Penton Hook (KT16)
- Region
- Surrey
- Paperwork
- Written report with pictures
- Quotes
- A fixed price before we start
- Hours
- When your site is closed, plus a 24/7 line
- Call
- 0345 646 2711
- Reviewed
- 30 October 2026
Grease filter exchange in Penton Hook: the local picture
Look up Penton Hook on the FSA’s food hygiene register and you’ll find about 57 restaurants, cafés and canteens and about 8 takeaways and sandwich shops within 1.5 miles or so of the middle of Penton Hook. Where they cook under a canopy, the grease filters are the first line of defence and clog quickly. Environmental health officers from Spelthorne council inspect food businesses in Penton Hook. An officer looking round a kitchen will see the canopy, and grease there is hard to miss. A dated certificate in the maintenance file answers the question before it’s asked. Penton Hook is covered by Surrey Fire and Rescue Service. The Fire Safety Order puts the duty on whoever runs a kitchen to control its fire risk, and a greasy duct is fuel.
A hospital like Runnymede Hospital, about 2.3 miles south-west, is the kind of site where a kitchen may cook for patients, staff and visitors all day. School kitchens, at schools like Laleham CofE VA Primary School for example, are usually cleaned in the holidays so no lunches are lost. If you run catering at a historic house or estate in the area (Botleys Mansion is about 2.8 miles south-west), event kitchens in older buildings often have awkward duct runs that need planning.
Penton Hook is about 2 miles south of Staines-upon-Thames, in Surrey. We carry out grease filter exchange for businesses, landlords and public buildings in Penton Hook and the rest of Surrey. Penton Hook is one of 395 places in Surrey we cover for grease filter exchange. Guildford is in our area too, around 12 miles away.
We work across KT16 for grease filter exchange and the roads nearby. You will find streets such as Midway Avenue, Bourne Avenue and Albert Avenue, and we cover them all for grease filter exchange. If your site is just outside Penton Hook, we cover Thorpe (1 mile west), Staines-upon-Thames (2 miles north), Egham Hythe (2 miles north-west), Thorpe Green (2 miles west) and Stroude (2 miles west). Larger places within reach include Guildford (12 miles south), Woking (7 miles south-west), Camberley (11 miles south-west), Epsom (11 miles south-east), Ewell (11 miles east) and Walton-on-Thames (4 miles east).
Around Penton Hook
Typical jobs here are in premises near Three Horse Shoes Public House, Penton Park and The Matthew Arnold School and the streets around them. The nearest railway station is Chertsey station, roughly 1.5 miles south of the centre. Well-known places in the area include Runnymede Hospital (2.3 miles south-west) and Spelthorne Museum (1.9 miles north). The countryside around Penton Hook includes Fleet Lake and St Ann's Hill.
Fixed quotes for grease filter exchange in Penton Hook
Some jobs are bigger than they look, and some smaller. What affects the quote:
- The number of sites or systems
- Site rules, permits and inductions
- How big the system is
- The condition we find in the survey
One small site or a whole estate, the quote is built the same way: what needs doing, how we get to it and when. The price is fixed before any work starts.
Helping us quote
Before you ask for a quote, gather:
- A few general shots of the system
- Anything you’ve noticed, such as smells, noise, drips or poor airflow
- The site address and the type of premises
- When the site is open and when it’s quiet
To get a fixed quote, ring 0345 646 2711 or email us with the site type, your trading hours and a short description of the system. A few pictures and your last certificate or report help a lot. You will normally have a quote within one working day.
Your questions about grease filter exchange in Penton Hook
Can you get to a site in Penton Hook?
Yes, smaller places are covered as well as towns. The journey is planned ahead, so a few details about the route help.
Can the work in Penton Hook be done at night or at weekends?
Yes, we can come after you close and finish before you open. That way a site in Penton Hook does not have to lose a day’s trading. Just call 0345 646 2711, or send details by email with your opening times and we’ll plan around them.
What is TR19?
BESA’s ventilation hygiene specification in two main parts: TR19® Grease for kitchen extracts and TR19® Air for supply and extract systems. It is not legislation, but it’s the standard people check against.
Do you take the used filters away?
They leave with us. That’s the point of an exchange: clean filters in, dirty ones out and nothing greasy left on site.
What types of premises do you cover?
Restaurants and pubs, hotels, schools and colleges, hospitals and care homes, offices and retail, as well as food production and leisure sites.
Do you offer emergency callouts?
Yes, day and night, every day of the year. Our office is open from 8am to 6pm on weekdays, with the emergency line covering every other hour.
Who is responsible for fire safety on the premises?
That depends on who controls the premises. The Fire Safety Order 2005 puts the duty on the responsible person, which can be the employer, the owner, a landlord, an FM or a managing agent.
Is TR19 cleaning required by law?
No. TR19® is BESA’s specification, not legislation. The legal duty comes from the Regulatory Reform (Fire Safety) Order 2005: the responsible person must assess and reduce fire risk, and TR19® is the benchmark for showing that grease in the extract is under control.
Looking after it afterwards
A little care between visits keeps the system in better shape. Our advice:
- Always run the extract while cooking
- Don’t let the full clean slip because filters are changed
- Mention it if the kitchen gets busier
- Tell us if a filter is bent or damaged
If the plenum behind the filters looks greasy, we say so. That might mean bringing a TR19® clean forward and we can book that in.
Clean filters plus regular full cleans keep the system in good health. Setting both up on a schedule keeps everything on track.
Landlords, agents and facilities managers
Running several sites is easier with one contractor. We cover South East England and London, so a run of sites can go into one programme and kept on a regular cycle.
Managing agents often deal with us directly. Tell us the site, the work and the access arrangements and we will come back with a fixed quote.
Also near Penton Hook
More services for Penton Hook
When something else is needed
Not every problem is solved by grease filter exchange, and we’d rather say so up front. It does not solve:
- A canopy too small for the cooking beneath it
- Grease deep in the extract system
- A noisy or failed extract fan
If in doubt, call us on 0345 646 2711 or use the quote form and we’ll say what we think.
What we work on in Penton Hook
- Restaurants and pubs
- School and hospital kitchens
- Baffle filters
- Wall canopies
- Mesh filters
- Island canopies
What your team can do, and what needs us
If your staff spot something between visits, like drips, unusual noise, smells or damaged filters, it’s best reported rather than tackled in-house. We’ll take a look and give you a fixed quote.
Staff cleaning doesn’t replace a specialist visit; it supports it. Regular in-house cleaning slows the build-up, but the parts you cannot see still need a specialist at the right interval.
The process
Everything the job needs comes with us, including protection sheets, the right tools and access kit. You only need to give us clear access and switch off what needs to be off. On site, the work takes less than an hour in most kitchens. For a village or hamlet like Penton Hook, tell us about narrow lanes, gates and parking when you book.
- The filters in each canopy are measured and counted.
- We set the interval with you.
- The dirty set is lifted out.
- Clean filters go in and we check they sit snugly.
- The dirty filters leave with us and the next visit is booked.
How to prepare
- Find the previous report, if there is one
- Clear loose items from the work area
- Mention any locked doors, roof access or ceiling voids
Getting a quote
There’s no standard price list, because every site is different. Instead, we look at your site first, from pictures or a survey, and then give you a fixed quote. To get going, call 0345 646 2711 or use the quote form.