Medway · Grease filter exchange
Grease filter exchange in Stoke, Medway
Grease filter exchange for businesses, landlords and public buildings in Stoke. BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease.
- Damaged filters letting grease past
- Grease collecting in the filter channels
- Grease dripping from the canopy
What a clean will not put right
Not every problem is solved by grease filter exchange, and we’d rather say so up front. It won’t put right:
- A noisy or failed extract fan
- Smell complaints that need odour control equipment
- A canopy that needs a proper clean
If in doubt, call us on 0345 646 2711 or email us and we will say what we think.
Parts of the system we cover
- Baffle filters
- Wall canopies
- Island canopies
- Mesh filters
- School and hospital kitchens
- Restaurants and pubs
How we handle grease filter exchange in Stoke
A filter that doesn’t sit right lets grease straight past. Bent, damaged or missing filters leave gaps and every filter is checked when we swap them. We point out any that need replacing. Typical jobs include filters that leave gaps in the canopy and grease dripping from the canopy, on school and hospital kitchens, island canopies and mesh filters.
In a village or hamlet like Stoke, the kitchens that need extract cleaning are normally a pub, a school, a care home or a hall kitchen, wherever there is one. Each still has a canopy and duct that collect grease.
For insurers and inspectors, the record counts. So every job comes with a written report and pictures, plus a TR19® certificate through the BESCA VHE portal where the work is a TR19® Grease clean.
- Place
- Stoke (ME3)
- Region
- Medway
- Records
- Written report with pictures
- Price
- Fixed quote, normally within a working day
- Hours
- Out of hours as standard, 24/7 emergency line
- Telephone
- 0345 646 2711
- Checked
- 30 October 2026
Managing agents and facilities teams in Stoke
We regularly work with managing agents. Send the address, what’s needed and how access works, and we will send a fixed quote.
Records are where multi-site compliance often slips. Every visit ends with a dated report and pictures, so you can show an insurer or inspector what was done at each site.
Questions from Stoke
Is Stoke within the area you cover?
Yes. Villages and rural sites across the South East are part of our work, Stoke included. Let us know about access, parking and anything unusual about getting there when you book.
Can you work in Stoke outside opening hours?
Yes, nights and weekends are routine for us. That way a site in Stoke does not have to lose a day’s trading. Tell us your opening hours when you ask for a quote.
What happens to the dirty filters?
They leave with us. That’s how an exchange works: you always have a clean set fitted and nothing greasy left on site.
Can you look after several sites?
Yes. We work across South East England and London, so we can schedule a run of sites as one programme. Each site gets its own report and photos.
Who has the legal duty for fire safety?
That depends on who controls the premises. Under the Fire Safety Order 2005, it’s the responsible person, which may be the employer, owner, landlord, facilities manager or managing agent.
Can damaged filters stay in the canopy?
Each filter is looked at when we exchange. We tell you about any that are damaged, because gaps let grease into the plenum.
Is there a survey before the work?
Yes. Every job is surveyed first, either from pictures and details you send or on a site visit. Then you get a fixed quote.
Do you have insurance?
Yes. Full insurance covers our work and have been trading since 2009.
The process
On the day, we arrive at the time agreed with you, often in the evening, overnight or at the weekend so the site keeps working. Equipment that has to be off is switched off and allowed to cool before any work starts, and the area around the work is covered and protected. The work itself takes a short visit, depending on how many filters the canopies hold. Visits to a village like Stoke are booked in advance, at a time that suits whoever runs the site.
- We record the number, size and type of your filters.
- We set the interval with you.
- The dirty set is lifted out.
- Clean filters go in and we check they sit snugly.
- We take the greasy set away and confirm the next date.
Before we arrive
- Mention any parking or loading restrictions
- Name a contact who can let us in at the agreed time
- Make sure equipment near the work can be switched off and left to cool
Getting a quote
For grease filter exchange in Stoke, call us on 0345 646 2711, or send details by email. Let us know the site type and the opening hours, and send photos or your last report if you can. We typically send a fixed quote within one working day.
Advice
Nearby places to Stoke
More services for Stoke
In-house cleaning or a specialist?
Some jobs should never be done in-house: opening up ductwork, cleaning fans, drop testing fire dampers and measuring grease need training, the right equipment and safe access. That’s our job.
Keep a record of what your team does. A dated log of in-house cleaning and checks helps show that the system is managed between specialist visits, next to our reports.
Do you need grease filter exchange in Stoke?
Every fry, grill and sauté sends grease-laden vapour upwards. Much of it is trapped by the filters, and day by day they load up and airflow falls away.
Clients normally contact us when they notice one of these:
- Filters left unwashed on busy weeks
- Grease left in baffles after washing
- Smoke and heat lingering under the hood
- Filters so greasy the air can barely pass
Healthcare kitchens, like those at hospitals such as Medway Maritime Hospital (about 5.7 miles south-west), often cook for long hours, which puts them in BESA’s heavier-use bands.
Questions to ask before booking
- What insurance they carry
- What’s included in the scope, part by part
- Whether the quote shows VAT
- What paperwork you get at the end
Why act early in Stoke
Once filters are saturated, more grease gets past them. That makes the next full clean a bigger job, and grease may build up faster than the cleaning interval allows. It’s worth booking a check, because nobody sees inside a duct day to day.
Combining work into one visit or one programme can make for a more efficient booking. Mention every system or site you need covered, and you’ll get one fixed quote.
Why book with us
- Accredited under CHAS and SafeContractor, with ISO 9001
- Every job surveyed first
- One contact for all your sites in London and the South East
- Photo reports with every job
Take a look at our cost guide or our accreditations.
What the work involves, part by part
Busy restaurant and pub kitchens
High-output kitchens clog filters quickly. They often need the shortest exchange interval.
Baffle filters
When baffles fill with grease, less air gets through. A clean exchange set brings the airflow back.
Kitchen extracts in Stoke
The coast is only about 1 mile from Stoke. Metal on the roof weathers faster close to the coast, and the extract fan and cowl are no exception. There are about 4 restaurants, cafés and canteens within 1.5 miles or so of the middle of Stoke, according to the Food Standards Agency’s register. Each canopy among them has filters that load with grease and need swapping or cleaning. It’s Medway council that sends environmental health officers to food businesses in Stoke. Extraction counts as kitchen equipment, so its condition can come up on the day. Before-and-after pictures from each clean are a simple way to show the extract is in hand.
If you look after a school kitchen, at a school such as Stoke Primary Academy or anywhere near Stoke, the holidays are the usual time for a TR19® clean. Volunteers running a hall kitchen near Church of St Peter and St Paul, or anywhere in Stoke, may not know when the extract was last cleaned, and a grease test settles it.
Stoke is about 5 miles north of Gillingham, in Medway. For grease filter exchange in and around Stoke, please phone us on 0345 646 2711, or send details by email for a fixed quote. We work across South East England and London, including Stoke. Our Medway coverage runs to 68 places, Stoke among them. You can also see our page for Maidstone, about 13 miles away.
We work across ME3 for grease filter exchange and the roads nearby. Whether your site is on Vicarage Lane and Vicarage Close or anywhere close by, our technicians can take on the work. Other places close to Stoke include Middle Stoke (1 mile east), Lower Stoke (1 mile north-east), North Street (1 mile south-west), Tunbridge Hill (1 mile south-west) and St Mary Hoo (1 mile north-west). We also work in nearby towns such as Gillingham (5 miles south), Chatham (7 miles south-west), Rochester (7 miles south-west), Rainham (6 miles south), Strood (7 miles south-west) and Luton (6 miles south-west).
Landmarks near Stoke
Around Stoke, our work takes us to kitchens and buildings near The White Horse pub and the streets around them. Well-known places in the area include Medway Maritime Hospital (5.7 miles south-west) and Upnor Castle (4.8 miles south-west). Green spaces nearby include Bishop Saltings.