Medway · Ductwork cleaning
Ductwork cleaning in Stoke, Medway
We cover Stoke for cleaning of kitchen extract ductwork, horizontal runs and vertical risers through access panels. Fixed quotes, work around your opening hours and photo reports on every job.
- An insurer asking for TR19 evidence
- Heavy grease at the base of a riser
- Years of grease along the duct floor
Part by part
Bends and transitions
Transitions from the canopy spigot into the duct catch a lot of grease. We clean it from the canopy side or through a nearby panel.
Horizontal duct runs
The underside of a horizontal duct collects the most grease. Thick deposits are scraped out by hand before degreasing, then the walls and roof are cleaned too.
How we handle ductwork cleaning in Stoke
The ductwork is where an extract clean is won or lost. Sections with no way in can go uncleaned for years. We open up every reachable section and record any we cannot reach, so you know exactly where you stand. If you are dealing with fat dripping from the ductwork and an insurer asking for TR19 evidence, we can put it right.
Rural kitchens often have long, low duct runs through a roof space or along an outside wall, where grease settles in the flat sections. We agree access and timings in advance.
Accreditations are easy to claim and worth checking. We are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we hold CHAS, SafeContractor and ISO 9001, and we are fully insured.
- Place
- Stoke (ME3)
- Region
- Medway
- Reporting
- Certificate plus before-and-after photos
- Quote
- Fixed quote, normally within a working day
- Hours
- Out of hours as standard, 24/7 emergency line
- Phone
- 0345 646 2711
- Last updated
- 30 October 2026
Common problems we fix in Stoke
Damaged or poorly fitted filters let more grease into the duct. The duct then takes grease that the filters should have stopped, and build-up speeds up.
Most sites get in touch after spotting one of these:
- Hardened, baked-on grease in long horizontal runs
- Proof of duct cleaning for the insurer
- A grease test showing the duct is overdue
- Duct runs that cannot be reached
A hospital like Medway Maritime Hospital, about 5.7 miles south-west, is the kind of site where a kitchen may cook for patients, staff and visitors all day.
Comparing quotes
- What paperwork you get at the end
- Exactly which parts of the system are covered
- When the next visit should be, and why
- Whether the price is fixed
Grease, kitchens and Stoke
Sea air reaches Stoke, which sits within about 1 mile of the coast. Metal on the roof weathers faster close to the coast, and the extract fan and cowl are no exception. Food Standards Agency records list about 4 cafés, restaurants and staff canteens within roughly a mile and a half of the centre of Stoke. Behind every canopy among them is a run of ductwork that collects grease out of sight. The fire and rescue service for Stoke is Kent Fire and Rescue Service. Its fire safety officers can audit commercial kitchens, and grease in the extract is part of a kitchen’s fire risk.
Where a hall near Church of St Peter and St Paul, or anywhere in Stoke, hosts lunch clubs or events, its extract gathers grease just as a café’s does. Bursars and site managers at schools such as Stoke Primary Academy tend to book extract cleaning for when the kitchen is empty.
Stoke is about 5 miles north of Gillingham, in Medway. Whatever kind of site you run in Stoke, we can take on ductwork cleaning. We can work out of hours so trading isn’t interrupted. Across Medway, we cover 68 places, Stoke among them. For sites nearby, see our Maidstone page (13 miles or so).
Here we cover the ME3 postcode area for ductwork cleaning. You will find streets such as Vicarage Lane and Vicarage Close, and we cover them all for ductwork cleaning. Other places close to Stoke include Middle Stoke (1 mile east), Lower Stoke (1 mile north-east), North Street (1 mile south-west), Tunbridge Hill (1 mile south-west) and St Mary Hoo (1 mile north-west). We also work in nearby towns such as Gillingham (5 miles south), Chatham (7 miles south-west), Rochester (7 miles south-west), Rainham (6 miles south), Strood (7 miles south-west) and Luton (6 miles south-west).
Near you in Stoke
We work in commercial kitchens and buildings around The White Horse pub, among other places. Well-known places in the area include Medway Maritime Hospital (5.7 miles south-west) and Upnor Castle (4.8 miles south-west). For a walk, there’s Bishop Saltings.
What your team can do, and what needs us
For ventilation and air handling systems, in-house care is mostly about checks: clear grilles, a log of filter changes and reporting anything odd. Cleaning inside ducts and units is specialist work.
In-house cleaning and specialist cleaning do different jobs. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but they don’t reach the grease that builds up further in. Reaching it takes a specialist with the right equipment.
Managing agents and facilities teams in Stoke
Managing agents often deal with us directly. Send the address, what’s needed and how access works, and we will send a fixed quote.
Where a tenant occupies the premises but the landlord owns the building, the lease normally sets out who maintains what. We can quote either party and send the paperwork to whoever needs it.
How the visit works
We turn up at the time agreed with you, which is often after service, overnight or at a weekend. Anything that needs to be off for the work is switched off and left to cool first, and the area around the work is covered and protected. On site, it takes anything from a few hours to several visits, depending on the length of duct. Photos of the system and how to reach it help us plan a visit to Stoke.
- We map the duct route and check where the access panels are.
- Set points along the runs are tested for grease.
- We open the panels and scrape out the heaviest grease.
- Next the ducts and risers are degreased, using whatever suits the deposit.
- Readings and photos are repeated and any section we couldn’t reach is recorded.
Preparing for the visit
- Mention any parking or loading restrictions
- Allow time for equipment near the work to be turned off and cool down
- Have your last certificate or report to hand
Ask for a quote
Some systems can be priced from photos; others need a survey. Big or complicated sites, and systems that are hard to see in photos, get a survey first. Either way, the quote is fixed before any work is booked.
Advice
Nearby places to Stoke
What else we do in Stoke
Keeping the system healthy
How long the results last depends on use and care. Here’s what we suggest:
- Diarise the next duct clean
- Leave a way through to the access panels
- Flag drips from the duct right away
- Check readings when the menu changes
You will have a recommended date for the next clean, worked out from the grease we found and how long you cook each day, in line with BESA guidance.
Keep to the cleaning interval on the report. A change in cooking hours may change the interval under BESA guidance, and grease thickness testing will show it.
How we price ductwork cleaning
We quote each job individually. This is what makes a difference:
- The number of sites or systems
- Access, including roofs, risers and ceiling voids
- Where the site is and how we reach it
- When the work can happen, such as evenings, overnight or weekends
The cost depends on how big the system is, the condition it’s in and access to every part of it. You get a fixed price before we start, so you know where you stand.
What to send for a quote
We can often survey from pictures. The most useful are:
- The postcode and the type of business
- A few general shots of the system
- How we’d reach plant on a roof or in a plant room
- Your opening hours and when the area is out of use
For a fixed quote, call 0345 646 2711 or drop us a line with the site type, your trading hours and a short description of the system. A few photos and your last certificate or report help a lot. You’ll normally have a quote within one working day.
FAQs for Stoke
Will you come out to Stoke?
Yes, we work in villages as well as towns, and Stoke is covered. Let us know about access, parking and anything unusual about getting there when you book.
Does being near the coast affect ductwork cleaning in Stoke?
It can, as Stoke is within about 1 mile of the sea, where salt in the air is hard on metal. We look at fans, cowls and fixings for rust as well as grease.
How often should kitchen ducts be cleaned?
BESA guidance sets minimum intervals by daily cooking hours: every 3 months for 12 to 16 hours, 6 months for 6 to 12 hours and 12 months for 2 to 6 hours. Grease readings may show it needs doing sooner.
What do you need from me for a quote?
Only a few details: the address, the site type, your opening hours and how we reach the system. Photos and any previous paperwork make it quicker. After that, simply ring 0345 646 2711 or drop us a line.
What’s TR19?
TR19® is the BESA specification for keeping ventilation systems clean. Since 2019, TR19® Grease has been a standalone specification for grease in kitchen extract systems, while TR19® Air covers other supply and extract ductwork.
Are you insured?
Yes. Full insurance covers our work, and we have been trading since 2009.
Do you survey before quoting?
Yes. Every job is surveyed first, either from pictures and details you send or on a site visit. A fixed quote follows.
Can one contract cover all our sites?
Yes. Our area covers London and the South East, so we can schedule a run of sites as one programme. Every site has its own report.