Medway · Grease filter exchange
Grease filter exchange in Middle Stoke, Medway
Grease filter exchange for Middle Stoke and the surrounding area: diagnosis first, then a fixed quote, the work and a report with pictures. Ask us for a fixed quote.
- Blocked baffle filters
- A canopy running with filters missing
- A canopy that drips grease
How we handle grease filter exchange in Middle Stoke
We set up grease filter exchange for kitchens in Middle Stoke on a schedule that suits their cooking. Busy kitchens need changes more often while a lighter kitchen can go longer. We agree the interval with you at the start. The work covers restaurants and pubs, island canopies and mesh filters, and the jobs we see most are a canopy running with filters missing and a greasy plenum behind the filters.
In a village or hamlet like Middle Stoke, the kitchens that need extract cleaning are usually a pub, a school, a care home or a hall kitchen, wherever there is one. Each still has a canopy and duct that collect grease, whatever the size of the place.
Nothing is signed off by word of mouth: a written report, dated and illustrated with pictures, and for TR19® Grease cleans, a certificate issued through the BESCA VHE portal. It shows what was done and what, if anything, couldn’t be reached.
- Location
- Middle Stoke (ME3)
- Wider area
- Medway
- Records
- Photo report after every visit
- Quote
- A fixed quote up front
- Hours
- Out of hours as standard, 24/7 emergency line
- Telephone
- 0345 646 2711
- Updated
- 30 October 2026
Multi-site and managed buildings
Facilities teams in offices, schools and healthcare sites book us too in Middle Stoke and across Medway. Larger estates can be phased building by building around the people who use them.
For anyone managing more than one site, we can schedule visits across all of them on one quote. Each site gets its own report and pictures, so records stay tidy.
How we price grease filter exchange
There’s no set price list, because sites vary so much. What we look at:
- Site requirements such as sign-in and permits
- Whether we need access equipment or extra panels
- How big the system is
- Whether it’s a one-off visit or part of a schedule
What you pay reflects the actual work. That’s why we survey first, from pictures or on site, and the price is agreed before any work starts.
What to send for a quote
To speed up the quote, please include:
- The paperwork from the last visit, if you have it
- The times we could work without disrupting the site
- The site address and the type of premises
- Photos showing the whole system and its surroundings
To get a fixed quote, phone us on 0345 646 2711 or email us with the site type, your trading hours and a short description of the system. Photos and the last report, if you have one, make the quote quicker. You will typically have a quote within one working day.
Your questions about grease filter exchange in Middle Stoke
Which fire service covers Middle Stoke?
Fire safety enforcement in Middle Stoke is handled by Kent Fire and Rescue Service. A recent cleaning certificate and a note of the next clean date show that grease in the extract is being managed.
Can you come to Middle Stoke after we close?
Yes, nights and weekends are routine for us. The work in Middle Stoke can fit around your hours. Let us know the hours you’re closed and we will book within them.
How do you keep the site clean during the work?
We cover floors and nearby surfaces with sheeting before work begins, and anything we remove is contained. At the end, the area is cleaned down.
Which grease filters does the service cover?
Both baffle filters and mesh filters are covered. We record the sizes and number of filters at the start so the clean set always fits.
Do you offer emergency callouts?
Yes. Our emergency line runs 24/7 for anything that cannot wait until a planned visit. Call us any time and explain what’s happened.
Are you accredited?
CHAS, SafeContractor, ISO 9001 and BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease. We’re fully insured and have been trading since 2009.
How long will you be on site?
The work itself takes less than an hour in most kitchens. Bigger or more complicated systems take longer, and we will tell you what to expect.
Can you look after several sites?
Yes. You deal with one contact for every site in our area, and visits can be set on a regular cycle.
What happens on the day
A visit follows the same order every time: sheeting and protection first, make the system safe, carry out the grease filter exchange, clear away and leave you the report. The visit itself takes anything from a few minutes to an hour or so, depending on the number of filters. In a small place like Middle Stoke, the journey is planned ahead and the visit arranged around the site’s hours.
- We start by noting how many filters you have and what type they are.
- Together we set how often the filters should be changed.
- On each visit, the dirty filters come out of the canopy.
- We fit clean filters and check they sit snugly in the housing.
- We flag any damaged filters or anything wrong with the canopy.
Preparing for the visit
- Arrange a key holder or contact on site
- Find the previous report, if there is one
- Mention any parking or loading restrictions
Getting a quote
Here’s what helps us quote: where the site is, what it is and its opening hours, photos of the system and the last certificate or report, if there is one. Then ring 0345 646 2711 or email us.
Advice
What grease filter exchange looks like in Middle Stoke
Sea air reaches Middle Stoke, which sits within about 1 mile of the coast. Near the sea, the fan and discharge at the top of a kitchen extract corrode faster than they would inland. Food hygiene inspections in Middle Stoke are the job of Medway council’s environmental health team. They look at how clean the premises and equipment are, and the kitchen extract is part of that. Before-and-after pictures from each clean are a simple way to show the extract is in hand. Fire safety in Middle Stoke falls to Kent Fire and Rescue Service. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract.
Volunteers running a hall kitchen near Church of St Peter and St Paul, or anywhere in Middle Stoke, may not know when the extract was last cleaned, and a grease test settles it.
Middle Stoke is about 6 miles south-east of Canvey Island, in Medway. Wherever you are in the ME3 postcode area, we cover grease filter exchange for commercial sites. Middle Stoke is one of 68 places in Medway we cover for commercial clients. We also work in Maidstone, about 13 miles from Middle Stoke.
Here we cover the ME3 postcode area for grease filter exchange. Whether your site is on Burrows Lane and Grain Road or a nearby road, our technicians can take on the work. Other places close to Middle Stoke include Lower Stoke (1 mile north), Stoke (1 mile west), North Street (1 mile south-west), Allhallows (1 mile north) and St Mary Hoo (2 miles north-west). Within a short drive, we also cover Gillingham (6 miles south-west), Chatham (8 miles south-west), Rochester (7 miles south-west), Rainham (6 miles south), Strood (8 miles south-west) and Luton (7 miles south-west).
Near you in Middle Stoke
Locally, jobs take us to businesses close to The Nags Head pub and the streets around them. Open spaces near Middle Stoke include Bishop Saltings.
When something else is needed
A few issues sit outside what this work can do:
- Greasy ducts and risers that a filter change will not reach
- Extraction problems caused by the fan rather than the filters
- An extract that was undersized from the start
If you’re not sure, just phone us on 0345 646 2711 or send us an email and we will give you a straight answer before booking.
What the work covers
- Island canopies
- Baffle filters
- School and hospital kitchens
- Restaurants and pubs
- Wall canopies
- Mesh filters
Towns and villages near Middle Stoke
What else we do in Middle Stoke
When to call us in Middle Stoke
Missing filters are more common than you’d think. Every gap in the filter bank lets grease straight into the plenum where it settles out of sight.
The symptoms we are asked about most are:
- Weak extraction at the canopy
- Gaps where filters have been removed
- Hand-washed filters that still look greasy
- Blocked baffle filters
For schools such as Stoke Primary Academy, kitchen extract cleaning is normally booked for the holidays, when the canteen is closed.
Questions to ask before you book
- Whether the quote shows VAT
- If the quote is a fixed price or an estimate
- Which accreditations they hold, and whether you can check them
- When the next visit should be, and why
What your team can do, and what needs us
In-house cleaning and specialist cleaning do different jobs. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but they do not reach the grease that builds up further in. That part needs specialist access and equipment.
When your team notices a problem between visits, like drips, unusual noise, smells or damaged filters, it’s best reported rather than tackled in-house. We’ll take a look and give you a fixed quote.
Between visits
Once we have finished, these simple steps help:
- Make sure no filter is left out
- Tell us if a filter is bent or damaged
- Report a dripping canopy early
- Never cook with the extract switched off
We tell you if we spot anything in the canopy that needs attention. That might mean bringing a TR19® clean forward and we can book that in.
Damaged filters leave gaps in the defence. Replacing them early protects the plenum and ductwork.