Medway · Grease filter exchange
Grease filter exchange in St Mary Hoo, Medway
Grease filter exchange in St Mary Hoo, surveyed first and signed off with a written report and pictures. Ask us for a fixed quote.
- Grease left in baffles after washing
- Weak extraction at the canopy
- Grease building up behind the canopy filters
Grease filter exchange in St Mary Hoo
A clean set of filters is a simple, regular dose of prevention. Between full cleans, it keeps the airflow healthy, and it saves your staff a greasy job. The full TR19 clean then gives the system its clean bill of health. Typical jobs include gaps where filters have been removed and filters that come out of the sink still dirty, across school and hospital kitchens, mesh filters and baffle filters.
In a village or hamlet like St Mary Hoo, the kitchens that need extract cleaning are normally a pub, a school, a care home or a hall kitchen, wherever there is one. Every one of them still needs its extract kept clear of grease.
Nothing is signed off by word of mouth: a dated report with pictures of the work, and for TR19® Grease cleans, a certificate issued through the BESCA VHE portal. Any parts we couldn’t reach are recorded on it too.

- Where
- St Mary Hoo (ME3)
- Wider area
- Medway
- Paperwork
- Photo report after each visit
- Quotes
- A fixed quote up front
- Working hours
- When your site is closed, plus a 24/7 line
- Telephone
- 0345 646 2711
- Last updated
- 30 October 2026
Different parts, different methods
Mesh filters
Older or smaller canopies often use mesh filters. They can be on the same exchange schedule as baffle filters.
Baffle filters
A clogged baffle filter restricts airflow. Swapping them for a clean set restores it.
Nearby places to St Mary Hoo
What else we do in St Mary Hoo
What staff can safely do
For ventilation and air handling systems, in-house care is mostly about checks: keeping grilles clear, noting unusual noise or smells and logging filter changes. Cleaning inside ducts and units is specialist work.
Keep a record of what your team does. A dated log of in-house cleaning and checks helps show that the system is managed between specialist visits, alongside our reports.
How the visit works
There are three stages on the day: getting the area ready, doing the work and signing it off. Set-up means sheeting and making equipment safe, while signing off means the written report and pictures. Most of the time goes on the work itself, which takes a few minutes per canopy, longer for a large kitchen with several canopies. Pictures of the system and its access let us plan the work in St Mary Hoo before we set off.
- We count and measure the filters in every canopy.
- A change schedule is agreed to match the kitchen’s cooking hours.
- Each visit starts with the used filters being removed.
- Clean filters go straight back in, seated properly with no gaps.
- We flag any damaged filters or anything wrong with the canopy.
Preparing for the visit
- Allow time for equipment near the work to be turned off and cool down
- Tell us where we can park and unload
- Have your last certificate or report to hand
Getting a quote
To get a fixed quote, phone us on 0345 646 2711 or drop us a line and tell us the type of site, your opening hours and roughly what the system looks like. A few pictures and your last certificate or report help a lot. We typically come back within one working day.
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St Mary Hoo: your questions answered
Is grease filter exchange any different in a coastal place like St Mary Hoo?
It can, as St Mary Hoo is within about 2 miles of the sea, where salt in the air is hard on metal. We look at fans, cowls and fixings for rust as well as grease.
Can you work in St Mary Hoo outside opening hours?
Yes. We work evenings, overnight and at weekends. Your customers, staff or residents in St Mary Hoo needn’t be disturbed. Tell us your opening hours when you ask for a quote.
Do you deal with bent or broken filters?
A bent filter leaves a gap for grease. We point them out on the visit and explain what’s needed.
Who is responsible for fire safety on the premises?
Under the Regulatory Reform (Fire Safety) Order 2005, it’s the responsible person: often the employer, owner or occupier. In shared or managed buildings, a landlord, facilities manager or managing agent can share the duty.
Do you recommend a next date?
Yes. The report recommends when the next visit should be, based on use and what we found.
Can you come out in an emergency?
Yes. Our emergency line runs 24/7 for anything that cannot wait until a planned visit. Call us any time and explain what’s happened.
Can you set up regular visits?
Yes. Tell us what you have and how it’s used and we’ll propose a schedule with a fixed quote.
What types of filter do you exchange?
Baffle and mesh filters are both covered. The first step is recording what you have and plan the exchange around them.
When it’s something else
Grease filter exchange cannot fix everything, and we will tell you before we start. It does not solve:
- An extract that was undersized from the start
- Odours from the discharge that filters will not stop
- Extraction problems caused by the fan rather than the filters
If in doubt, give us a ring on 0345 646 2711 or use the quote form and we’ll say what we think.
Parts of the system we cover
- Island canopies
- Wall canopies
- Baffle filters
- Restaurants and pubs
- Mesh filters
- School and hospital kitchens
What affects the quote in St Mary Hoo
We quote each job individually. These are the things that affect it:
- The size of the system
- What state the system is in
- Whether it’s a one-off visit or part of a schedule
- Where the site is and how we reach it
Putting the work off seldom saves money. Build-up, wear and faults tend to get worse, not better, and a neglected system can mean more work. If you are not sure what’s needed, call us on 0345 646 2711 or drop us a line for straight advice and a fixed quote.
What to send for a quote
To help us quote quickly, send us:
- The site address and the type of premises
- How we’d reach plant on a roof or in a plant room
- Problems your staff have spotted
- Photos showing the whole system and its surroundings
Every quote begins with a look at the system, from your photos and details or, where that is not enough, a survey on site. After that, you get a fixed price for the work so you know the cost before we start.
Why deal with it now?
A filter exchange is a few minutes; a choked extract affects a whole service. It’s one of the simplest parts of looking after the system, and one of the easiest to let slip. If the system at a site near St Mary Hoo fails, there may be nowhere nearby to move to.
The cost depends on the size of the system, the condition it’s in and how easy it is to reach. We give you a fixed price before we start, so you know where you stand.
Why us?
- In business since 2009
- A written report with photos after every visit
- A fixed price before any work starts
- BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
See what affects the cost or our accreditations and certificates.
Looking after it afterwards
Results last longer with the right care. We suggest:
- Make sure we can reach the canopy on exchange day
- Don’t refit a filter that’s bent
- Never leave gaps in the filter bank
- Clean the canopy surfaces regularly
Nothing changes for your staff, except one less greasy job. Make sure we can reach the canopy on exchange day and let us know of any changes to opening hours.
Filters that are left too long stop protecting the system. A regular cycle keeps the rest of the system cleaner between full cleans.
St Mary Hoo kitchens: local notes
St Mary Hoo lies within about 2 miles of the sea. Salt air speeds up corrosion of roof-level fans, discharge cowls and their fixings. Kent Fire and Rescue Service covers St Mary Hoo. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order. It’s Medway council that sends environmental health officers to food businesses in St Mary Hoo. They look at how clean the premises and equipment are, and the kitchen extract is part of that. Keeping each certificate and photo report on file helps show the extract is looked after.
Volunteers running a hall kitchen near Church of St Mary, or anywhere in St Mary Hoo, may not know when the extract was last cleaned, and a grease test settles it. A hospital like Medway Maritime Hospital, about 6 miles south-west, is the kind of site where a kitchen may cook for patients, staff and visitors all day.
St Mary Hoo is about 4 miles south of Canvey Island, in Medway. If you need grease filter exchange in St Mary Hoo, it’s easy to get a fixed quote: please phone us on 0345 646 2711 or send us an email. We work across South East England and London, including St Mary Hoo. Our Medway coverage runs to 68 places, St Mary Hoo among them. For sites nearby, see our Maidstone page (14 miles or so).
Grease filter exchange in ME3 follows the same survey, fixed quote and written report as everywhere else we cover. We also cover the places around St Mary Hoo: Fenn Street (1 mile south-west), High Halstow (1 mile south-west), Sharnal Street (2 miles south-west), Tunbridge Hill (2 miles south) and Kingsnorth (2 miles south). We also work in nearby towns such as Gillingham (6 miles south), Chatham (8 miles south), Rochester (6 miles south-west), Rainham (7 miles south), Strood (7 miles south-west) and Luton (7 miles south).
What’s near St Mary Hoo
Well-known places in the area include Bay Museum (3.6 miles north) and Medway Maritime Hospital (6 miles south-west). For a walk, there’s Bishop Saltings.