Medway · Extract fan repair and replacement

Extract fan repair and replacement in Stoke, Medway

Professional extract fan repair in and around Stoke, timed so the site keeps working and finished with a written report and photos.

  • An old fan that needs replacing
  • Poor airflow at the canopy
  • A motor that trips out or overheats

Extract fan repair for sites in Stoke

How we handle extract fan repair in Stoke

Extract fan repair starts with a diagnosis. Noise can come from grease on the impeller, worn bearings or a slipping belt, while a fan that will not start may have a motor or control fault. We explain the problem, and what it will take, before any work starts. If you’re dealing with a squealing belt on start-up and a failed fan that needs a replacement, we can help, from bearings, fan motors and belts and pulleys onwards.

A callout to a small place like Stoke goes better when we know what we’re looking at: photos of the fan, its rating plate and how to reach it all help.

The sign-off is always in writing: a dated report with pictures of the work, and for TR19® Grease cleans, a certificate issued through the BESCA VHE portal. Any parts we couldn’t reach are recorded on it too.

Place
Stoke (ME3)
Region
Medway
Reporting
Report and photos after the visit
Price
A fixed price before any work starts
When we work
Overnight and weekend work, 24/7 emergency callout
Phone
0345 646 2711
Reviewed
30 October 2026
Duct Doctor duct and vent cleaning vans lined up in a car park with the team

Aftercare tips

Here’s the after-treatment advice, in brief:

  • Never run the extract with filters missing
  • Note when the fan trips or cuts out
  • Keep the grease filters clean and fitted
  • Avoid lowering the speed to quieten a fault

Where parts need ordering, we explain what that means for the kitchen until we return. We then come back and fit them at a time that suits your service.

Clogged filters make the fan strain. Changing or cleaning them on time takes load off the motor and helps prevent overheating.

Part by part

Roof and wall-mounted fans

Fans outside are exposed to rain and condensation. Corrosion of housings and fixings is common.

Fan controls

Where the fault is in the building’s electrical supply, an electrician is needed. If that is the cause, we will say so and explain what we found.

How it works

Protection comes first: sheeting goes over floors and surfaces close to the work. After that, the system is made safe and the work begins. It takes an hour or two to diagnose, then longer if parts or a new fan are needed, and the area is cleaned down before we leave. Rural roads and tight entrances are worth telling us about before a visit to Stoke.

  1. We ask what the fan is doing, from noise and vibration to a full stop.
  2. The fan is isolated and opened up so we can see inside.
  3. Each part is checked in turn: motor, bearings, drive, impeller and fixings.
  4. You hear what’s wrong and what it will cost, with a fixed quote, before we go ahead.
  5. Once the work is done, we run the fan and check it’s steady and quiet.

Getting ready for the visit

  • Name a contact who can let us in at the agreed time
  • Mention any sign-in, permit or induction we need
  • Agree a time when the area can be out of use

How to get a quote

Want a quote for extract fan repair? Please call us on 0345 646 2711 or send us an email with a few details about the site. We’ll talk you through the work and give you a fixed quote before you commit to anything.

Ask for a quote

Related advice

What extract fan repair looks like in Stoke

Sea air reaches Stoke, which sits within about 1 mile of the coast. A fan exposed to sea air needs its fixings and housing checked more often than one inland. Food Standards Agency data counts about 4 restaurants, cafés and canteens across Stoke and its immediate surroundings (about a mile and a half). For any of them with a canopy, the extract fan is what keeps the kitchen usable. Environmental health officers from Medway council inspect food businesses in Stoke. Under food hygiene rules, a kitchen needs suitable and sufficient ventilation. So a failed fan is worth fixing before the next service, not the next month.

If you look after a church or hall kitchen near Church of St Peter and St Paul, or anywhere in Stoke, test the extract fan before a big event rather than on the day.

Stoke is about 5 miles north of Gillingham, in Medway. Sites in Stoke get the same service as everywhere we cover: diagnosis first, a fixed price, out-of-hours working where needed and a written report with photos. Our area takes in 68 places across Medway, large and small. Maidstone is in our area too, around 13 miles away.

Every address in ME3 is covered for extract fan repair, from the main roads to the quietest streets. Streets in the area include Vicarage Lane and Vicarage Close, all of which we cover for extract fan repair. Close by, we work in Middle Stoke (1 mile east), Lower Stoke (1 mile north-east), North Street (1 mile south-west), Tunbridge Hill (1 mile south-west) and St Mary Hoo (1 mile north-west). Larger places within reach include Gillingham (5 miles south), Chatham (7 miles south-west), Rochester (7 miles south-west), Rainham (6 miles south), Strood (7 miles south-west) and Luton (6 miles south-west).

Landmarks near Stoke

Locally, jobs take us to businesses close to The White Horse pub, among other places. Nearby you’ll also find Medway Maritime Hospital (5.7 miles south-west) and Upnor Castle (4.8 miles south-west). The countryside around Stoke includes Bishop Saltings.

Map of Stoke © OpenStreetMap contributors

In-house cleaning or a specialist?

For ventilation and air handling systems, in-house care is mostly about checks: keeping grilles clear, noting unusual noise or smells and logging filter changes. The inside of ducts and units needs a specialist.

Staff cleaning and specialist work are not the same thing. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but grease that has passed the filters is out of reach. Reaching it takes a specialist with the right equipment.

Stoke: your questions answered

Who would carry out a food hygiene inspection at a kitchen in Stoke?

Food hygiene inspections in Stoke are carried out by Medway council. Inspections are risk-based, so a visit can come at any time, including the week a fan stops.

Is Stoke within the area you cover?

Yes, smaller places are covered as well as towns. Photos of the system and directions to the site help us plan the visit.

Do you recommend a next date?

Yes. The report recommends when the next visit should be, based on use and what we found.

What if parts of the system can’t be reached?

The report shows them clearly. In ductwork, new access panels are often the answer, which we can install.

Can you look after several sites?

Yes. One number covers all your sites across London and the South East, and visits can be set on a regular cycle.

What types of premises do you cover?

We work for restaurants, pubs, hotels, schools, colleges, hospitals, care homes, offices and shops, as well as food production and leisure sites.

Is there a survey before the work?

Yes. We always survey first, from your pictures and details, or with a visit where necessary. A fixed quote follows.

What accreditations do you have?

BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease, plus CHAS, SafeContractor and ISO 9001. We’re fully insured and have been trading since 2009.

Fixed quotes for extract fan repair in Stoke

The price is fixed before any work begins. It’s based on:

  • The condition we find in the survey
  • How easy every part is to reach
  • A single visit or a regular plan
  • Whether several sites go on one quote

What you pay depends on the size of the system, the condition it’s in and access to every part of it. We give you a fixed price before any work starts, so you know where you stand.

What to send for a quote

Before you ask for a quote, gather:

  • A few general shots of the system
  • Any symptoms, from odd noises to smells or leaks
  • Your opening hours and when the area is out of use
  • Your last certificate, test record or report

For a fixed quote, call us on 0345 646 2711, or email photos with the site type, your trading hours and a short description of the system. Photos and the last report, if you have one, make the quote quicker. We typically come back within one working day.

Signs you need extract fan repair in Stoke

Grease that gets past the filters ends up on the fan. Deposits gather on the blades, never quite evenly, and an unbalanced impeller shakes and starts to vibrate and rattle.

If you notice any of these, it’s worth a diagnosis:

  • A fan that whines, hums or grinds
  • An extract fan that rattles or knocks
  • A motor that trips out or overheats
  • A fan shaking on its mountings

If you manage a school such as Stoke Primary Academy and the kitchen fan is getting louder, the next break is the time to deal with it.

What to look for in a quote

  • Proof of insurance
  • Whether a survey comes first
  • What’s included in the scope, part by part
  • Whether they recommend a next date

How to choose an extract cleaning contractor

When it’s something else

We won’t sell you work that doesn’t address the problem, so these are the things it won’t cover:

  • Problems with the electrical supply to the fan (an electrician’s job)
  • Faults on the gas side of an interlock system, which need a Gas Safe registered engineer
  • Grease build-up in the rest of the extract system

Not sure which it is? You can call 0345 646 2711 or send us an email and we will tell you honestly.

Where we work

  • Roof and wall fans
  • Fan housings
  • Belts and pulleys
  • Kitchen extract fans
  • Fan motors
  • Bearings
BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London