Medway · Extract fan repair and replacement

Extract fan repair and replacement in Rochester, Medway

Extract fan repair for businesses, landlords and public buildings in Rochester. BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease.

  • A fan that whines, hums or grinds
  • A fan that will not start at all
  • A fan running too slowly to clear the kitchen

Extract fan repair across Rochester

Extract fan repair for kitchens and businesses in Rochester

Every fan job begins with finding the fault. A noisy fan might need cleaning, new bearings or a new belt; a dead fan can point to the motor or its controls. You hear what we’ve found before any work goes ahead. If you have poor airflow at the canopy and vibration spreading from the fan into the ducts, we can put it right, from fan motors, belts and pulleys and bearings onwards.

In a town like Rochester, a failed fan normally means a closed kitchen. That’s why our emergency line runs 24/7, with repair or replacement planned from what we find.

The report is your system’s health record: dated, with photos, and showing what was done. For TR19® Grease cleans, the certificate comes through the BESCA Vent Hygiene Elite portal and sits alongside the report.

Where
Rochester (ME2, ME1, ME3, ME4)
Region
Medway
Records
Photo report after every visit
Quote
A fixed price before we start
Hours
After hours by arrangement; emergencies any time
Telephone
0345 646 2711
Updated
30 October 2026
The Duct Doctor team standing beside their branded white and blue vans

What your team can do, and what needs us

If your staff spot something between visits, such as dripping grease, a noisy fan, a smell or a filter that won’t come clean, it’s best reported rather than tackled in-house. We can diagnose it and quote.

Good housekeeping makes our visits easier, not unnecessary. Regular in-house cleaning slows the build-up, but hidden parts of the system still need specialist attention.

How the job changes from site to site

Direct-drive fans

Direct-drive fans are compact and common in kitchen extracts. When the motor fails, replacing the whole fan unit can make more sense than repairing it and we’ll talk you through it.

Belt-driven fans

With belts and pulleys, there’s more to wear. More parts to inspect, but many faults are straightforward to fix.

What affects the cost of extract fan repair

The quote reflects the site in front of us. We consider:

  • Any permits to work or inductions
  • What state the system is in
  • The size of the system
  • A single visit or a regular plan

You won’t find a price list here, because the cost depends on the site in front of us. Call for a fixed quote, and we’ll explain what it covers.

Asking for a quote

The more you tell us, the more accurate the quote. With your enquiry, please include:

  • Problems your staff have spotted
  • Where the plant sits or the system leaves the building, such as a roof or outside wall
  • A few general shots of the system
  • Detail shots of panels, filters and grilles

To help us quote: the address, the type of site and when it’s open, a few pictures and any previous report or certificate. Once you have those, ring 0345 646 2711 or email us.

What extract fan repair cannot fix

We’ll always give you a straight diagnosis, so here’s what this work cannot put right:

  • Odour complaints that need filtration rather than a fan repair
  • Gas interlock faults that a Gas Safe registered engineer must deal with
  • Ductwork designed too small for the kitchen’s cooking

If in doubt, call us on 0345 646 2711, or email photos and we’ll say what we think before booking.

Parts of the system we cover

  • Kitchen extract fans
  • Roof and wall fans
  • Fan housings
  • Bearings
  • Fan motors
  • Belts and pulleys

Why deal with it now?

A struggling motor runs hotter and works harder. Every hour of strain takes its toll, and when it finally fails, it may take other parts with it. Catching it early keeps the repair small. The sooner the work is done, the simpler the job for a site in Rochester.

What you pay depends on the size of the system, what state it’s in and access to every part of it. You get a fixed price before work begins, so you know where you stand.

Why choose Duct Doctor in Rochester

  • A single point of contact for sites across the South East and London
  • CHAS and SafeContractor accredited, with ISO 9001
  • Evenings, overnight and weekends, plus 24/7 emergency callout
  • Each visit written up, with photos

See how cleaning jobs are priced or how to check a contractor.

Extract fans in Rochester

Sea air reaches Rochester, which sits within about 3 miles of the coast. Rust and grease together wear a fan out sooner, and coastal air speeds up the rust. Food Standards Agency data counts about 136 restaurants, cafés and canteens and about 72 takeaways across Rochester and its immediate surroundings (about a mile and a half). A kitchen with a dead extract fan gets hot and smoky fast, and kitchens like these feel it at once. Environmental health officers from Medway council inspect food businesses in Rochester. Under food hygiene rules, a kitchen needs suitable and sufficient ventilation. Getting the fan running again is the priority.

For a takeaway near Rochester station, a fan that fails on a busy evening means turning customers away, and our emergency line runs 24/7. Holidays are the time to replace a tired kitchen fan at schools such as Rochester Riverside Church of England Primary School, rather than mid-term. Occasional-use kitchens, such as a hall kitchen near Church of St Nicholas or elsewhere in Rochester, are where a stiff or seized fan can turn up.

Rochester is about 27 miles east of London, in Medway. From the centre of Rochester to the outskirts, we cover extract fan repair for every kind of premises, from small sites to large estates. Across Medway, we cover 68 places, Rochester among them. Maidstone is in our area too, about 9 miles from Rochester.

We cover every part of the ME2, ME1, ME3 and ME4 postcode area for extract fan repair and the streets around it. Local streets include High Street, Gundolph Square and Station Road, and we cover them all for extract fan repair. Rochester sits on or near the A2 and A226, so getting to you is simple for extract fan repair. Nearby, we also carry out extract fan repair in Strood (1 mile west), Borstal (1 mile south-west), Cuxton (2 miles south-west), Lower Bush (3 miles west) and North Halling (3 miles south-west). Further out, we also cover Gillingham (4 miles east), Chatham (3 miles south-east), Rainham (5 miles south-east), Park Wood (5 miles south-east), Lordswood (4 miles south-east) and Twydall (4 miles east). Being one of Medway’s larger places, Rochester has a wide mix of commercial premises, all within our area for extract fan repair.

Around Rochester

Locally, jobs take us to businesses close to Former Ordnance Store At Chatham Gun Wharf, Fort Pitt Grammar School and Broomhill Park, among other places. You’ll also find Temple School (1.2 miles north) and Royal Crown Hotel (less than half a mile east). Rochester has its own railway station: Rochester station. A little further out are Rochester Castle (less than half a mile east) and Huguenot Museum (less than half a mile east). For a walk, there’s Gad's Hill and Rede Common.

Map of Rochester © OpenStreetMap contributors

How the visit works

Your staff don’t need to do much on the day. Someone lets us in at the agreed time and shows us where everything is, and we take it from there. Before we leave, the area is tidied and the paperwork follows. The more we can see of the system beforehand, the smoother the visit to Rochester will be.

  1. A visit is booked, in the evening or overnight if that suits.
  2. The extract is switched off and the fan opened up.
  3. We inspect every moving part and the fixings.
  4. We explain the options and quote a fixed price.
  5. We complete the work and check the fan runs smoothly.

Preparing for the visit

  • Plan for cooking equipment or plant to be off before we arrive
  • Let us know about permits to work or site inductions
  • Arrange a key holder or contact on site

Ask for a quote

For extract fan repair in Rochester, call 0345 646 2711 or use the quote form. Tell us what kind of premises it is and when it’s open, and send pictures or your last report if you can. A fixed quote normally follows within one working day.

Get a quick quote

Related advice

Looking after it afterwards

Think of this as the after-treatment advice, short and simple:

  • Write down when the fan misbehaves
  • Clean or change filters on schedule
  • Make sure the fan is cleaned with the rest of the system
  • Keep the emergency number where staff can see it

Your kitchen can get back to normal as soon as the fan is running. We leave the area tidy and explain anything you need to know.

A 3, 6 or 12-monthly cleaning plan brings us back at set intervals, which means the fan is seen regularly and wear is caught earlier.

Rochester: your questions answered

Can you work in Rochester outside opening hours?

Yes, we can come after you close and finish before you open. The site is handed back ready to open. Just call us on 0345 646 2711 or drop us a line with your opening times and we will plan around them.

Who do I call if an extract fan fails in Rochester?

Day or night, a failed fan in Rochester can be reported on our emergency line. Ring 0345 646 2711 at any hour and describe the fault. A photo of the fan’s rating plate helps.

Will I get paperwork for my records?

Yes, on every job. The report is dated and includes photos, and TR19® Grease cleans come with a certificate through the BESCA VHE portal. File it with your fire safety records.

Which records should we keep?

Anything that proves the system is maintained: our reports and pictures, any certificates and your in-house logs. One maintenance log per site keeps it simple.

Does the law say we must follow TR19?

No. TR19® is BESA’s specification, not legislation. The law is the Regulatory Reform (Fire Safety) Order 2005, which makes the responsible person assess and reduce fire risk, and cleaning to TR19® is the recognised way to show grease is under control.

Do we lose a day’s trading?

Usually not. Booking the work out of hours means the site can carry on as normal. Bigger sites can be done in stages to keep things running.

Can you tell me the price of a fan repair?

We can’t price it without knowing the fault. Once we’ve looked at it, you get a fixed quote for the repair or the replacement.

How much notice should we give?

That depends on the slot you want and the size of the job. Tell us your preferred dates when you ask for a quote, and for anything urgent, ring our 24/7 emergency line.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London