Medway · Extract fan repair and replacement

Extract fan repair and replacement in Strood, Medway

Repair and replacement of kitchen extract fans, fan motors and worn fan parts in Strood, surveyed first and signed off with a written report and pictures. Call for a fixed quote.

  • An extract fan that has stopped working
  • A fan shaking on its mountings
  • A worn or slipping fan belt

Extract fan repair across Strood

How we handle extract fan repair in Strood

The extract fan is what pulls smoke, heat and steam out of the kitchen. Once it turns noisy, sluggish or stops altogether, the kitchen gets hot and smoky very quickly. Our engineers track down the fault and fix it, by repairing the fan or replacing it. The work covers belts and pulleys, roof and wall fans and fan housings, and people most often call us about a belt-driven fan that squeals and a humming noise from the fan motor.

A noisy fan, weak extraction or a kitchen that gets hot and smoky are the usual warning signs. Catching those signs early in Strood means the repair can be planned around service.

Our accreditations include CHAS, SafeContractor and ISO 9001, and we are fully insured. We’re also a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we’ve been trading since 2009.

Five Duct Doctor technicians in navy uniforms with the company vans
Where
Strood (ME2, ME1, ME3)
Wider area
Medway
Paperwork
Report and pictures after the visit
Quote
Fixed quote, normally within a working day
Hours
Overnight and weekend work, 24/7 emergency callout
Telephone
0345 646 2711
Updated
30 October 2026

Leave it or put it right?

Where the cooking gas supply is interlocked with the extract, a failed fan can stop the kitchen cooking. Even without an interlock, cooking without extraction is not sensible, so a failing fan is worth dealing with early. A fresh certificate on file is the best thing to have when someone asks to see your records.

Every site is different, so we price each one individually. Size, access, the condition of the system and when we can work all make a difference.

Why choose Duct Doctor in Strood

  • Ventilation hygiene specialists since 2009
  • Every job surveyed first
  • A single point of contact for sites across the South East and London
  • BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease

See our cost guide or our accreditations and certificates.

How it works

There’s very little for your team to do on the day. A contact on site lets us in at the agreed time and points us to the system, and we take it from there. Afterwards, the area is left tidy and the written report follows. In a town like Strood, we typically work after closing or on a quiet day, so the site opens again on time.

  1. You describe the fault and we arrange a visit.
  2. On site, the fan is safely isolated.
  3. We diagnose the fault, checking the controls as well as the fan.
  4. A fixed quote for the repair or replacement follows.
  5. The work is done and the fan is tested running.

How to prepare

  • Let us know when the site is closed or quiet
  • Find the previous report, if there is one
  • Let us know how we reach the system, including roofs, risers and plant rooms

How to get a quote

Here’s what helps us quote: where the site is, what it is and its opening hours, pictures of the system and the last certificate or report, if there is one. Then call us on 0345 646 2711 or drop us a line.

Get a price

Advice

Common questions in Strood

Do you cover Strood for emergency fan repairs?

Extract fan emergencies in Strood are covered around the clock. Use 0345 646 2711, our emergency number, at any time. A photo of the fan’s rating plate helps.

Can you come to Strood after we close?

Yes, out-of-hours work is a big part of what we do. The site is handed back ready to open. When you call 0345 646 2711 or use the quote form, mention when the site is quiet.

Are you accredited?

BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease, plus CHAS, SafeContractor and ISO 9001. We’re fully insured and have been trading since 2009.

How much notice do you need?

Earlier is better, particularly for night and weekend visits. We usually quote within one working day, and emergencies are covered by our 24/7 line.

Is there a survey before the work?

Yes, always. Diagnosis comes before treatment: the survey shows what needs doing and what access we need, and the quote is based on that.

Can you look after several sites?

Yes. You deal with one contact for every site across London and the South East, with visits on a regular schedule.

What is TR19?

BESA’s ventilation hygiene specification, with two parts that matter most here: TR19® Grease for kitchen extracts and TR19® Air for supply and extract systems. It isn’t legislation, but it’s the standard people check against.

Should the fan be cleaned as well as repaired?

A fan repair on its own does not include the ductwork. We will point out grease where we find it, so you can decide whether to book a TR19 clean.

When to call us in Strood

Bearings wear out with heat and long hours. Worn bearings whine, rumble or grind and a seized bearing stops the fan.

If you notice any of these, it’s worth a diagnosis:

  • An extract that vibrates through the ductwork
  • A fan rattling in its housing
  • A humming noise from the fan motor
  • Weak extraction and a smoky kitchen

If you run a school kitchen, at a school such as Elaine Primary School or nearby, a fan that’s getting noisy is best repaired in the holidays before it fails in term.

Before booking anyone

  • Whether VAT is included
  • Whether they’re fully insured
  • Whether the price is fixed
  • Their accreditations, such as BESCA Vent Hygiene Elite, CHAS or SafeContractor

How to choose an extract cleaning contractor

In-house cleaning or a specialist?

Good housekeeping makes our visits easier, not unnecessary. Regular in-house cleaning slows the build-up, but the parts you can’t see still need a specialist at the right interval.

Your own staff can handle the daily basics: wiping canopies, washing grease filters and recording it in a log. Inside the ducts, risers and fan is specialist work, which is where we come in.

Looking after it afterwards

How long the results last depends on use and care. Here’s what we suggest:

  • Keep a record of any trips or stoppages
  • Tell us about a new rattle or whine right away
  • Don’t turn the fan down to hide a noise
  • Keep all filters fitted while cooking

If the fan had grease on it, the rest of the system almost certainly does too. We can book a TR19® clean of the whole extract, with a certificate and photo report.

A scheduled maintenance plan keeps the whole system on a regular cycle, which means the fan is seen regularly and problems are spotted sooner.

What a clean won’t put right

Extract fan repair cannot fix everything, and we’d rather say so up front. It will not put right:

  • Smells from the discharge that need odour control equipment
  • A system that needs redesigning rather than repairing
  • Problems with the gas supply or its interlock valve

If in doubt, ring 0345 646 2711 or send us an email and we will say what we think.

Where we work

  • Fan motors
  • Bearings
  • Fan housings
  • Belts and pulleys
  • Kitchen extract fans
  • Roof and wall fans

Extract fan repair around Strood

The FSA’s food hygiene register shows about 71 cafés, restaurants and staff canteens and about 35 takeaways and sandwich shops within about 1.5 miles of central Strood. Those that cook under a canopy rely on a fan that runs every hour they’re open. Strood is about 26 miles from central London, well within the area we cover across London and the South East. Visits are booked around your hours, evenings and weekends included. Environmental health officers from Medway council inspect food businesses in Strood. Ventilation is part of food hygiene law, which expects it to be suitable and sufficient. So a failed fan is worth fixing before the next service, not the next month.

Hall kitchens near St Francis' Church, or anywhere around Strood, often use their fans only now and then, and an idle fan can stick.

Strood is about 3 miles north-west of Chatham, in Medway. Whether your site is in the middle of Strood or further out, extract fan repair is available to all kinds of commercial premises, from small sites to large estates. Our Medway coverage runs to 68 places, Strood among them. You can also see our page for Maidstone, about 9 miles away.

Extract fan repair in ME2, ME1 and ME3 follows the same survey, fixed quote and written report as everywhere else we cover. If you need extract fan repair at premises on Ash Road, Gun Lane and Pine Road or a nearby road, our technicians can take on the work. You will find Strood on the A2 and A226, which makes it straightforward for our technicians to reach for out-of-hours visits. We also cover the places around Strood: Rochester (1 mile east), Borstal (1 mile south), Cuxton (2 miles south-west), Lower Bush (2 miles south-west) and Upper Bush (2 miles south-west). We also work in nearby towns such as Gillingham (4 miles east), Chatham (3 miles south-east), Rainham (6 miles east), Luton (3 miles south-east), Park Wood (6 miles south-east) and Lordswood (5 miles south-east). Strood is among the bigger places we cover in Medway for extract fan repair.

Around Strood

Around Strood, our work takes us to kitchens and buildings near Rede Common, Temple School and Strood Academy. The closest station to Strood is Strood station, about 1 mile east of the centre. Nearby you will also find Rochester Castle (1 mile east) and Six Poor Travellers House (1.2 miles east). Green spaces nearby include Rede Common and Gad's Hill.

Map of Strood © OpenStreetMap contributors

Fixed quotes for extract fan repair in Strood

We do not publish a price list, because sites vary so much. What we look at:

  • The condition we find in the survey
  • One-off work versus a regular cycle
  • The number of sites or systems
  • Travel, parking and unloading

Several systems or sites on one quote can make for a more efficient booking. Tell us about everything you’d like looked at and we will price it together.

Asking for a quote

To speed up the quote, send us:

  • Photos showing the whole system and its surroundings
  • The postcode and the type of business
  • Where the plant sits or the system leaves the building, such as a roof or outside wall
  • Close-ups of filters, grilles, hatches or access panels

Quoting starts with a diagnosis, from your pictures and details or, where that isn’t enough, a survey on site. Then we send a fixed price so you know the cost before work begins.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London