Medway · Extract fan repair and replacement

Extract fan repair and replacement in Kingsnorth, Medway

Extract fan repair for Kingsnorth, from a team that has been trading since 2009. Out-of-hours visits and 24/7 emergency callout.

  • A fan that won’t start at all
  • A knocking noise from the extract fan
  • A fan running too slowly to clear the kitchen

Extract fan repair for sites in Kingsnorth

Extract fan repair in Kingsnorth, done properly

The extract fan is what pulls smoke, heat and steam out of the kitchen. Once it turns noisy, sluggish or stops altogether, the cooking area soon fills with heat and fumes. We find out why and put it right, by repairing the fan or replacing it. The work covers fan housings, bearings and roof and wall fans, and common reasons people get in touch are a failed fan that needs a replacement and a whining or grinding extract motor.

A callout to a small place like Kingsnorth goes better when we know what we are looking at: pictures of the fan, its rating plate and how to reach it all help.

Think of the report as the system’s health record: dated, with pictures, and showing what was done. For TR19® Grease cleans, the certificate comes through the BESCA Vent Hygiene Elite portal and sits alongside the report.

The Duct Doctor team standing beside their branded white and blue vans
Place
Kingsnorth (ME3)
Region
Medway
Paperwork
Written report with photos
Quotes
A fixed quote up front
When we work
When your site is closed, plus a 24/7 line
Call
0345 646 2711
Updated
30 October 2026

In-house cleaning or a specialist?

Some jobs should never be done in-house: opening up ductwork, cleaning fans, drop testing fire dampers and measuring grease call for the right kit, training and safe access. That is our job.

In-house cleaning and specialist cleaning do different jobs. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but grease that has passed the filters is out of reach. That part needs specialist access and equipment.

Kingsnorth questions

Can the work in Kingsnorth be done at night or at weekends?

Yes, nights and weekends are routine for us. Your customers, staff or residents in Kingsnorth needn’t be disturbed. Your opening times are the first thing we ask for.

Can you come out to a failed extract fan in Kingsnorth out of hours?

Kingsnorth is covered, and our emergency callout runs 24/7. Use 0345 646 2711, our emergency number, at any time. Tell us where the fan is and how to reach it.

Which sectors do you work in?

Restaurants and pubs, hotels, schools and colleges, hospitals and care homes, offices and retail, as well as food production and leisure sites.

Can you supply and fit a replacement fan?

Yes, when repair does not make sense. The replacement has to suit the ductwork and the cooking so we confirm that first.

Do I get a report after the visit?

Yes. Every visit ends with a written report and pictures, showing what was done, anything we couldn’t reach and when the next visit is due. Kitchen extract cleans to TR19® Grease also get a certificate through the BESCA Vent Hygiene Elite portal.

Is TR19 cleaning required by law?

No. TR19® itself is not law; it’s a BESA specification. The legal duty comes from the Regulatory Reform (Fire Safety) Order 2005: the responsible person must assess and reduce fire risk, and TR19® is the benchmark for showing that grease in the extract is under control.

What causes a noisy extract fan?

It can be one of a few things, from a worn bearing to a loose fixing. The safest step is a proper diagnosis before the fault gets worse.

What does TR19 mean?

BESA’s ventilation hygiene specification in two main parts: TR19® Grease for kitchen extract systems and TR19® Air for general ventilation. It isn’t legislation, but it’s the standard people check against.

What extract fan repair looks like in Kingsnorth

Kingsnorth is within about 1 mile of the coast. Motor mounts, bolts and housings on outdoor fans corrode faster close to the coast. Food Standards Agency data counts about 4 restaurants, cafés and works canteens within 1.5 miles or so of the middle of Kingsnorth. Those that cook under a canopy rely on a fan that runs every hour they’re open. Environmental health officers from Medway council inspect food businesses in Kingsnorth. A kitchen with no working extract can fall short of the suitable and sufficient ventilation food hygiene rules expect. A kitchen without a working fan has a problem to fix quickly.

For kitchens in and around Kingsnorth, our emergency line runs 24/7. For school kitchens, at schools like The Hundred of Hoo Academy for example, a planned fan repair in the holidays avoids losing lunches in term time.

Kingsnorth is about 4 miles north of Gillingham, in Medway. If you need extract fan repair in Kingsnorth, please give us a ring on 0345 646 2711 or use the quote form for a fixed quote. Our area covers London and the South East, Kingsnorth included. Kingsnorth is one of 68 towns, villages and districts in Medway we cover for extract fan repair. Maidstone is in our area too, around 12 miles away.

Here we cover the ME3 postcode area for extract fan repair. We cover sites on Jetty Road and Jacob's Lane and the roads around them. Nearby, we also carry out extract fan repair in Tunbridge Hill (1 mile north), Sharnal Street (1 mile north-west), Fenn Street (1 mile north-west), Hoo St Werburgh (2 miles west) and High Halstow (2 miles north-west). We also work in nearby towns such as Gillingham (4 miles south), Chatham (6 miles south-west), Rochester (5 miles south-west), Rainham (5 miles south), Strood (6 miles south-west) and Luton (5 miles south-west).

What’s near Kingsnorth

The closest station to Kingsnorth is Gillingham (Kent) station, roughly 3.6 miles south-west. A little further out are Medway Maritime Hospital (4.2 miles south-west) and Upnor Castle (3.5 miles south-west). Open spaces near Kingsnorth include Bishop Saltings.

Map of Kingsnorth © OpenStreetMap contributors

What we do, step by step

When we arrive, we check the system against the survey or the pictures you sent. If anything is different, we talk it through with the person on site before carrying on. From there, it takes an hour or two to diagnose, then longer if parts or a new fan are needed. Visits to a village like Kingsnorth are booked in advance, at a time that suits whoever runs the site.

  1. First, you tell us the symptoms: noise, shaking, weak extraction or no power.
  2. With the fan safely isolated, we open it up for a proper look.
  3. The impeller, bearings, belts or drive, motor and mounts are all inspected.
  4. We explain the fault and give you a fixed price for the fix.
  5. We fix or replace the fan, then test it running before we leave.

Getting ready for the visit

  • Make sure someone can let us in and lock up afterwards
  • Tell us about site rules, permits or sign-in
  • Agree a time when the area can be out of use

Getting a quote

Some systems can be priced from photos; others need a survey. Big or complicated sites, and systems that are hard to see in pictures, get a survey first. Either way, you get a fixed price before we start.

Ask for a quote

Advice

What affects the cost of extract fan repair

Every site gets its own quote. These are the things that affect it:

  • Any permits to work or inductions
  • A single visit or a regular plan
  • The condition we find in the survey
  • How many systems or sites are involved

Several systems or sites on one quote often makes better use of the time. Tell us about everything you’d like looked at and we will price it together.

What to send for a quote

When you call or email, these details help:

  • A few general shots of the system
  • Anything you’ve noticed, such as smells, noise, drips or poor airflow
  • The postcode and the type of business
  • When the site is open and when it’s quiet

Quotes are quick. Call or email with a few details and you will usually have a fixed price within one working day. If we need to see the system first, we book a survey around your hours.

Looking after it afterwards

Think of this as the after-treatment advice, in brief:

  • Keep a record of any trips or stoppages
  • Keep the emergency number where staff can see it
  • Do not wait for a noisy fan to stop
  • Make sure every filter is in place and clean

If the fan had grease on it, the rest of the system almost certainly does too. We can book a TR19® clean of the whole extract, with a certificate and photo report.

A slipping belt or a loose mount is a small job. Left for months, they can damage the motor or bearings, so it’s worth acting early.

For landlords and multi-site operators

From a single site to a large estate, you get the same standard: a survey first, a fixed quote, the work timed around the site and a report with pictures.

Multi-site operators often want one contractor and one number. We cover South East England and London, so a run of sites can go into one programme and kept on a regular cycle.

Leave it or put it right?

Weak extraction leaves heat, smoke and fumes in the kitchen. The kitchen becomes an uncomfortable place to work, and more grease settles where it shouldn’t. Out of sight is the usual reason a rural system goes too long without attention.

Working hours, access and the scale of the site all affect the cost. Each of those is built into the quote and give you a fixed price before work begins.

What you get with us

  • Every job surveyed first
  • Member of BESCA Vent Hygiene Elite, cleaning to BESA TR19® Grease
  • A fixed price before any work starts
  • We are fully insured

See what affects the cost or how to check a contractor.

Different parts, different methods

Fan controls

Supply faults are a job for an electrician. If that is the cause, we will say so so you know who to call.

Motors and bearings

A grinding or rumbling noise often means worn bearings. We diagnose whether it’s the bearings or the motor itself before recommending a fix.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London