Medway · Extract fan repair and replacement
Lower Upnor extract fan repair
Extract fan repair for Lower Upnor and the surrounding area: a survey, a fixed price, careful work and proper paperwork. Call for a fixed quote.
- A fan running too slowly to clear the kitchen
- A knocking noise from the extract fan
- A failed fan that needs a replacement
How we handle extract fan repair in Lower Upnor
We treat a failing fan much like a patient: listen to it, diagnose the fault, then treat it. The aim is steady, quiet extraction and a plain account of what we found. The work covers roof and wall fans, fan housings and belts and pulleys, and common reasons people get in touch are a motor that trips out or overheats and a squealing belt on start-up.
For a fan repair in or near Lower Upnor, the more you tell us about the fan, the better the first visit: a photo of the fan, the details on its label and the access arrangements help us plan.
Our accreditations include CHAS, SafeContractor and ISO 9001, and we’re fully insured. We’re also a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we have been trading since 2009.
- Place
- Lower Upnor (ME2)
- Wider area
- Medway
- Paperwork
- Report and pictures after the visit
- Quote
- A fixed quote up front
- Hours
- When your site is closed, plus a 24/7 line
- Call
- 0345 646 2711
- Updated
- 30 October 2026
Part by part
Roof and wall-mounted fans
An external fan faces the weather as well as the grease. Corrosion of housings and fixings is common.
Belt-driven fans
Belt drives have more moving parts than direct-drive fans. That means more to check, but often a simpler repair.
Also near Lower Upnor
What else we do in Lower Upnor
When to call us in Lower Upnor
Kitchen extract fans in Lower Upnor face the same conditions as anywhere else: hot, greasy, damp air for hours on end. Condensation can corrode parts, and age catches up with every fan in the end.
Signs it’s time to call us include:
- An old fan that needs replacing
- An extract fan that has stopped working
- A worn or slipping fan belt
- Weak extraction and a smoky kitchen
A fan that rarely runs, like one in a hall kitchen near St Philip & St James or elsewhere in Lower Upnor, can seize between uses.
Comparing quotes
- Whether they recommend a next date
- What records you’ll receive afterwards
- Whether the figure could change on the day
- Whether they’re fully insured
Why it’s worth doing now in Lower Upnor
A struggling motor runs hotter and works harder. That shortens its life and a burnt-out motor is a bigger job than a worn belt. Early attention keeps the cost and disruption down. If the system at a site near Lower Upnor fails, there may be nowhere nearby to move to.
Whatever the type of site, the quote works the same way: how much there is, how we reach it, what state it’s in and when we can work. Ask for a fixed quote and we’ll explain each part.
What you get with us
- We are fully insured
- Every job surveyed first
- In business since 2009
- One number for every site across the South East and London
What affects the quote in Lower Upnor
Before we fix a price, we need to know a few things. We check:
- Site rules, permits and inductions
- One-off work versus a regular cycle
- The size of the system
- Access, including roofs, risers and ceiling voids
Several systems or sites on one quote often makes better use of the time. Tell us about everything you’d like looked at, and you will get one fixed quote.
Helping us quote
The more you tell us, the more accurate the quote. When you get in touch, it helps to send:
- Problems your staff have spotted
- Detail shots of panels, filters and grilles
- The roof, plant room or outside wall the system runs to
- A few general shots of the system
Getting a quote doesn’t take long. Call or email with a few details and you’ll usually have a fixed price within one working day. If we need to see the system first, we book a survey around your hours.
Your questions about extract fan repair in Lower Upnor
Who inspects food businesses in Lower Upnor?
In Lower Upnor, it’s Medway council that carries out food hygiene inspections. An officer may ask how the kitchen is ventilated, so keep repair records with your maintenance file.
Is Lower Upnor within the area you cover?
Yes, we work in villages as well as towns, and Lower Upnor is covered. Let us know about access, parking and anything unusual about getting there when you book.
How far ahead should we book?
That depends on the slot you want and the size of the job. Mention your preferred dates with your enquiry, and for anything urgent, ring our 24/7 emergency line.
Is it worth cleaning the extract while you’re fixing the fan?
A repair deals with the fan, not the grease in the rest of the system. Grease on the fan usually means grease in the ducts and we can plan the two together.
What happens to the waste?
Waste is contained during the work and removed when we leave, from grease and debris to used cleaning water. None of it is left on site.
Will you fit a new fan if ours can’t be repaired?
We do. Where a fan is beyond repair, we replace it with one suited to the duct and the kitchen with a fixed price agreed before we start.
Will the kitchen have to stop cooking while you work?
The fan has to be isolated while we work on it, so cooking under the canopy has to stop. We book the work outside your service times wherever possible.
Are you fully insured?
Yes. Duct Doctor is fully insured, and the details are available on request.
Extract fan repair in Lower Upnor: local notes
Lower Upnor is within about 2 miles of the coast. A fan exposed to sea air needs its fixings and housing checked more often than one inland. There are about 42 cafés, restaurants and staff canteens and about 14 takeaways and sandwich shops across Lower Upnor and its immediate surroundings (about a mile and a half), according to the Food Standards Agency’s register. For any of them with a canopy, the extract fan is what keeps the kitchen usable. Kitchens in Lower Upnor get their food hygiene inspections from Medway council. Under food hygiene rules, a kitchen needs suitable and sufficient ventilation. That is one more reason not to keep cooking with a broken fan.
School kitchens can’t easily serve lunch without extraction, so if you look after one at a school like Chattenden Primary School, fix a failing fan before term starts.
Lower Upnor is about 2 miles north-east of Rochester, in Medway. If you need extract fan repair in Lower Upnor, please call 0345 646 2711 or email us for a fixed quote. We work across South East England and London, Lower Upnor included. Lower Upnor is one of 68 places in Medway where we work for extract fan repair. You can also see our page for Maidstone, roughly 10 miles from Lower Upnor.
We work across ME2 for extract fan repair and the streets around it. Extract fan repair is available to premises on Galleon Way, Cutter Close and Schooner Walk and the roads around them. Nearby, we also carry out extract fan repair in Upper Upnor (1 mile south-west), Chattenden (1 mile north), Wainscott (1 mile west), Hoo St Werburgh (2 miles north-east) and Cooling Street (2 miles north). Further out, we also cover Gillingham (3 miles south-east), Chatham (4 miles south), Rainham (5 miles south-east), Strood (3 miles south-west), Luton (3 miles south) and Park Wood (5 miles south-east).
What’s near Lower Upnor
In Lower Upnor, that means kitchens and buildings near Former Ordnance Store At Chatham Gun Wharf, The Hundred of Hoo Academy and Waterfront University Technical College and the streets around them. Also close by are Lower Lines Park (1.3 miles south-east) and The Ship pub (less than half a mile east). Lower Upnor’s nearest station is Strood station, roughly 1.6 miles south-west. Nearby you will also find Upnor Castle (less than half a mile south) and Pentagon Shopping Centre (1.9 miles south). The countryside around Lower Upnor includes Rede Common and Gad's Hill.
The process
We start by comparing what we find with the survey or your pictures. If anything is different, we talk it through with the person on site before carrying on. After that, the work takes a few hours for most repairs, longer for a full fan replacement. In a small place like Lower Upnor, the journey is planned ahead and the visit arranged around the site’s hours.
- First, you tell us the symptoms: noise, shaking, weak extraction or no power.
- With the fan safely isolated, we open it up for a proper look.
- Each part is checked in turn: motor, bearings, drive, impeller and fixings.
- You hear what’s wrong and what it will cost, with a fixed quote, before we go ahead.
- The repair or replacement is carried out and the fan is run and checked.
Preparing for the visit
- Arrange a key holder or contact on site
- Mention any locked doors, roof access or ceiling voids
- Tell us about site rules, permits or sign-in
Get a fixed quote
There’s no standard price list, because no two systems are the same. We look at your system first, from photos or on a visit, and then send you a fixed quote. To get going, call us on 0345 646 2711 or use the quote form.
Read more
In-house cleaning or a specialist?
Day-to-day cleaning is something your team can do: wiping down canopy surfaces, cleaning filters and keeping a simple log. Inside the ducts, risers and fan is specialist work, which is where we come in.
Good housekeeping makes our visits easier, not unnecessary. Clean filters and tidy surfaces slow the build-up, but the parts you can’t see still need a specialist at the right interval.
Multi-site and managed buildings
Managing agents often deal with us directly. Tell us the site, the work and the access arrangements, and we’ll send a fixed quote.
Records are where multi-site compliance often slips. Each visit produces a dated report with pictures, ready to show insurers, fire officers or EHOs.