Medway · Extract fan repair and replacement
Chattenden extract fan repair
Extract fan repair across Chattenden and nearby, timed so the site keeps working and signed off in writing with pictures.
- An overheating extract motor
- A fan shaking on its mountings
- A whining or grinding extract motor
How we handle extract fan repair in Chattenden
Before anything is ordered, we diagnose. The motor, drive, impeller, bearings and mounts are all checked and the speed control too. Then you are given a fixed quote for the repair or the replacement. If you have a fan shaking on its mountings and an extract fan that has stopped working, we can put it right.
Somewhere as small as Chattenden, a kitchen extract fan might serve a pub, a school, a care home or a hall kitchen. When one fails, the cooking stops, and our 24/7 emergency line covers rural addresses too.
The report is your system’s health record: dated, with pictures, and showing what was done. For TR19® Grease cleans, the certificate comes through the BESCA Vent Hygiene Elite portal and sits alongside the report.
- Location
- Chattenden (ME3)
- Region
- Medway
- Paperwork
- Report and photos after the visit
- Price
- Fixed quote, normally within a working day
- Hours
- After hours by arrangement; emergencies any time
- Phone
- 0345 646 2711
- Last updated
- 30 October 2026
When to call us in Chattenden
When filters clog and ducts fill with grease, the fan has to strain. An overworked motor overheats, trips out or eventually burns out.
These are the problems we see most often:
- A belt-driven fan that squeals
- A motor that trips out or overheats
- A fan that won’t start at all
- An old fan that needs replacing
If you run a church or community hall kitchen, near Bishop Gundulph Church or elsewhere in Chattenden, an extract fan that rarely runs can seize or fail when it’s needed.
Comparing quotes
- Whether they recommend a next date
- Whether inaccessible sections are listed on the report
- How VAT is shown on the quote
- Which accreditations they hold, and whether you can check them
Towns and villages near Chattenden
Other services in Chattenden
Chattenden questions
Who do I call if an extract fan fails in Chattenden?
Extract fan emergencies in Chattenden are covered around the clock. Phone 0345 646 2711 and we will talk through the fault and access. A photo of the fan’s rating plate helps.
Is extract fan repair any different in a coastal place like Chattenden?
Yes, to a degree: at about 2 miles from the coast, Chattenden gets salt-laden air that corrodes metal faster. Outdoor metalwork near the sea is worth inspecting at every visit.
Is TR19 cleaning required by law?
No. TR19® is BESA’s specification, not legislation. The legal duty comes from the Regulatory Reform (Fire Safety) Order 2005: the responsible person must assess and reduce fire risk, and TR19® is the benchmark for showing that grease in the extract is under control.
What is TR19?
TR19® is the BESA specification for keeping ventilation systems clean. Since 2019, TR19® Grease has been a standalone specification for grease in kitchen extract systems, and TR19® Air covers general supply and extract systems.
How long does an extract fan repair take?
Most fan jobs take an hour or two to diagnose, then longer if parts or a new fan are needed including running the fan afterwards. We’ll fit it around the kitchen’s hours wherever we can.
Should the fan be cleaned as well as repaired?
A repair deals with the fan, not the grease in the rest of the system. If there’s grease on the fan, a full TR19® clean is worth booking, and we can arrange both.
Does the report say when we need you again?
Yes. The report recommends when the next visit should be, based on what we found and how the system is used.
Do I get a report after the visit?
Yes. You get a written report with photos after each visit, showing what was done, anything we couldn’t reach and when the next visit is due. Kitchen extract cleans to TR19® Grease also get a certificate through the BESCA Vent Hygiene Elite portal.
What happens if it’s left?
An overloaded motor is under constant strain. That shortens its life, and when it finally fails, it may take other parts with it. Catching it early keeps the repair small. Rural sites cannot always move to another kitchen or room when something fails.
What you pay reflects the actual work. That is why every job is surveyed first, and the price is agreed before work begins.
Why us?
- Accredited under CHAS and SafeContractor, with ISO 9001
- We are fully insured
- Survey first, then a fixed quote
- One contact for all your sites in London and the South East
Take a look at our cost guide and our accreditations and certificates.
What staff can safely do
Away from the kitchen, the in-house job is mainly checking: keeping grilles clear, noting unusual noise or smells and logging filter changes. Cleaning inside ducts and units is specialist work.
Some jobs should never be done in-house: entering ducts, working on fans, testing dampers and taking grease readings need training, the right equipment and safe access. Leave those to us.
Extract fans in Chattenden
At about 2 miles from the coast, Chattenden is close enough for sea air to matter. Rust and grease together wear a fan out sooner, and coastal air speeds up the rust. There are about 29 restaurants, cafés and canteens and about 11 takeaways and sandwich shops within 1.5 miles or so of the middle of Chattenden, according to the Food Standards Agency’s register. Wherever they cook under a canopy, a failed extract fan stops the kitchen. It’s Medway council that sends environmental health officers to food businesses in Chattenden. Under food hygiene rules, a kitchen needs suitable and sufficient ventilation. That is one more reason not to keep cooking with a broken fan.
For school kitchens, at schools like Chattenden Primary School for example, a planned fan repair in the holidays avoids losing lunches in term time.
Chattenden is about 2 miles north-east of Rochester, in Medway. Across the ME3 area, we can take on extract fan repair. Chattenden is one of 68 places in Medway we cover for commercial clients. Maidstone is in our area too, around 11 miles away.
We cover every part of the ME3 postcode area for extract fan repair and the roads nearby. We cover sites on Songbird Crescent, Sparrow Drive and Main Road and nearby roads. Neighbouring places we cover for extract fan repair include Lower Upnor (1 mile south), Upper Upnor (1 mile south), Wainscott (1 mile south-west), Hoo St Werburgh (1 mile east) and Cooling Street (2 miles north-west). Further out, we also cover Gillingham (4 miles south-east), Chatham (4 miles south), Rainham (5 miles south-east), Strood (3 miles south-west), Luton (3 miles south) and Park Wood (6 miles south-east).
Near you in Chattenden
We work in commercial kitchens and buildings around The Pier pub, The Hundred of Hoo Academy and Lower Lines Park and the streets around them. The nearest railway station is Strood station, roughly 2.1 miles south-west. A little further out are Pentagon Shopping Centre (2.5 miles south) and Upnor Castle (0.9 miles south). Green spaces nearby include Gad's Hill and Rede Common.
How we price extract fan repair
We quote each job individually. These are the things that affect it:
- How many systems or sites are involved
- Working hours and out-of-hours timing
- Any permits to work or inductions
- The condition of the system
What you pay depends on how big the system is, the condition it’s in and access to every part of it. You get a fixed price before any work starts, so there are no surprises.
Helping us quote
When you call or email, these details help:
- Any previous report or certificate
- Where the site is and what kind of site it is
- Any access panels or hatches you can see
- Wide photos of the system and the area around it
Getting a quote doesn’t take long. Send a few details and photos, and we normally reply with a fixed quote within one working day. If we need to see the system first, we book a survey around your hours.
When it’s something else
To be straight with you, there are a few things this work will not fix:
- Smells from the discharge that need odour control equipment
- An extract system that was undersized from the start
- Grease build-up in the rest of the extract system
If in doubt, call 0345 646 2711, or send details by email and we will say what we think.
Parts of the system we cover
- Bearings
- Belts and pulleys
- Kitchen extract fans
- Fan housings
- Fan motors
- Roof and wall fans
Multi-site and managed buildings
Running several sites is easier with one contractor. We cover South East England and London, so a run of sites can go into one programme and kept on a regular cycle.
When the building owner and the occupier are different, it’s worth checking the lease for who maintains the systems. We’re happy to deal with either side and send the paperwork to whoever needs it.
How it works
We start by comparing what we find with the survey or your pictures. If anything is different, we talk it through with the person on site before carrying on. After that, the work takes part of a day for most faults, with a return visit if parts have to be ordered. Rural roads and tight entrances are worth telling us about before a visit to Chattenden.
- We agree a time to attend, out of hours if needed.
- We isolate the extract and open the fan housing.
- We inspect every moving part and the fixings.
- We explain the options and quote a fixed price.
- We complete the work and check the fan runs smoothly.
Preparing for the visit
- Agree a time when the area can be out of use
- Dig out any earlier paperwork for the system
- Let us know how we reach the system, including roofs, risers and plant rooms
Getting a quote
Here’s what helps us quote: where the site is, what it is and its opening hours, a few photos and the last certificate or report, if there is one. Once you have those, phone us on 0345 646 2711 or send us an email.