Medway · Kitchen extract cleaning
TR19 kitchen extract cleaning in Lower Upnor
Kitchen extract cleaning for Lower Upnor and the surrounding area: diagnosis first, then a fixed quote, the work and a report with pictures. Ask us for a fixed quote.
- Ductwork thick with old, hardened grease
- Fat running down the canopy edge
- An extract that has never been cleaned to TR19
How it works
The first job on site is protection: sheeting goes over floors and surfaces close to the work. After that, the system is made safe and the work begins. It takes a few hours for a small kitchen, longer for a large system, and the area is cleaned down before we leave. If the van will struggle with a lane or gateway near Lower Upnor, let us know and we’ll plan around it.
- You send photos or we visit, and the system is surveyed from canopy to discharge.
- We take grease readings at set points and give you a fixed quote.
- On the night, the equipment is off and cool and the kitchen is sheeted.
- Filters, canopy and plenum are cleaned, then the ducts, risers, fan and discharge.
- We re-test, photograph and send your certificate and photo report.
Getting ready for the visit
- Mention any sign-in, permit or induction we need
- Find the previous report, if there is one
- Clear the space around the work
Ask for a quote
The quickest way to a quote is to send pictures: the system from a couple of angles, plus any access panels or hatches. Add the site type and your opening hours, and we can price many jobs without a visit.
Related advice
Commercial kitchen extraction cleaning in Lower Upnor
Few kitchens can stop cooking for a day so the extract can be cleaned. Cleans are booked for evenings, overnight or weekends, or during holidays where a site closes for them. With the equipment off and cool and the area sheeted, we clean and hand the kitchen back ready for the next service. Typical jobs include grease drips onto cooking equipment and an extract that no longer clears the smoke, across discharge points, canopies and hoods and vertical risers. Most calls from Lower Upnor come after an insurer, an EHO or a fire officer asks to see the last TR19 certificate. Either way, the answer is the same: a proper clean and the paperwork to match.
The fire risk in a kitchen extract sits in the parts nobody sees: the plenum, the duct and the fan, which is why a TR19® clean in Lower Upnor goes well beyond the canopy.
For a kitchen in or near Lower Upnor, the visit is planned around opening hours and the journey, and the clean itself is the same full TR19® job as in any town: canopy to discharge, then a TR19® certificate and a photo report.
For insurers and inspectors, the record counts. That’s why every job is written up in a report with pictures, plus a TR19® certificate through the BESCA VHE portal where the work is a TR19® Grease clean.
- Location
- Lower Upnor (ME2)
- Region
- Medway
- Paperwork
- Certificate and photo report
- Quotes
- Fixed quote, typically within a working day
- Hours
- Nights, weekends or holidays to suit you
- Phone
- 0345 646 2711
- Updated
- 30 October 2026

Common questions in Lower Upnor
Can you get to a site in Lower Upnor?
Yes, we work in villages as well as towns, and Lower Upnor is covered. Just mention lanes, gates or anything else about the site when you book.
Which council inspects kitchens in Lower Upnor?
That is Medway council, whose environmental health officers carry out food hygiene inspections in Lower Upnor. How often a business is inspected depends on the risk rating the council gives it, so it’s worth staying ready all year.
How often should a kitchen extract be cleaned?
Under BESA guidance, the minimum depends on how long you cook each day: every 3 months for 12 to 16 hours, 6 months for 6 to 12 hours and 12 months for 2 to 6 hours. Measured grease levels set the real interval.
What do I get after the clean?
Yes, a TR19 certificate, along with a photo report. It records what was cleaned, what wasn’t accessible and the recommended next clean date.
How much notice should we give?
For planned work, earlier is better, particularly if your next visit is nearly due. Emergencies are different, because our line is open 24/7.
Is a quote from pictures possible?
Often, yes. Photos of the system and the access, plus your opening hours and last report, are often enough. Larger or hidden systems need a survey on site first.
What does TR19 mean?
It’s the industry benchmark for cleaning ventilation and kitchen extract systems, written by BESA. It covers how systems are inspected, cleaned and checked and expects a risk-based approach.
What if parts of the system cannot be reached?
They’re marked on the report. Often the fix is extra access, such as new panels in ductwork, which we can install.
Kitchen extract cleaning around Lower Upnor
Lower Upnor lies within about 2 miles of the sea. Salt in the air is hard on rooftop fans, discharge cowls and fixings, so we check them for corrosion as well as grease. The FSA’s food hygiene register shows about 42 restaurants, cafés and canteens and about 14 takeaways and sandwich shops in and around Lower Upnor, up to about a mile and a half out. Each one that cooks under a canopy has an extract system that collects grease and needs regular cleaning. Kitchens in Lower Upnor get their food hygiene inspections from Medway council. They look at how clean the premises and equipment are, and the kitchen extract is part of that. Our report lists what was cleaned and when, which is useful to have ready.
Volunteers running a hall kitchen near St Philip & St James, or anywhere in Lower Upnor, may not know when the extract was last cleaned, and a grease test settles it. Historic houses near Lower Upnor, such as Restoration House about 2 miles south-west, are a reminder that older buildings with event kitchens can have long, awkward duct routes. Bursars and site managers at schools such as Chattenden Primary School tend to book extract cleaning for when the kitchen is empty.
Lower Upnor is about 2 miles north-east of Rochester, in Medway. Wherever you are in the ME2 postcode area, we can take on kitchen extract cleaning. Lower Upnor is one of 68 towns, villages and districts in Medway we cover for kitchen extract cleaning. Maidstone is in our area too, about 10 miles from Lower Upnor.
Kitchen extract cleaning in ME2 follows the same survey, fixed quote and written report as everywhere else we cover. We cover sites on Galleon Way, Cutter Close and Schooner Walk and the roads around them. Other places close to Lower Upnor include Upper Upnor (1 mile south-west), Chattenden (1 mile north), Wainscott (1 mile west), Hoo St Werburgh (2 miles north-east) and Cooling Street (2 miles north). Larger places within reach include Gillingham (3 miles south-east), Chatham (4 miles south), Rainham (5 miles south-east), Strood (3 miles south-west), Luton (3 miles south) and Park Wood (5 miles south-east).
Local landmarks in Lower Upnor
Locally, jobs take us to businesses close to Former Ordnance Store At Chatham Gun Wharf, The Hundred of Hoo Academy and Waterfront University Technical College, among other places. You will also find Lower Lines Park (1.3 miles south-east) and The Ship pub (less than half a mile east). For rail, the closest station is Strood station, about 1.6 miles south-west of the centre. A little further out are Upnor Castle (less than half a mile south) and Pentagon Shopping Centre (1.9 miles south). Not far away are Rede Common and Gad's Hill.
For landlords and multi-site operators
If you look after several sites, we can schedule visits across all of them on one quote. Each site gets its own report and pictures, so each one has its own record.
Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must assess and reduce fire risk, which may be the employer, owner, landlord, FM or managing agent. With shared responsibility, good records help everyone.
Towns and villages near Lower Upnor
Also in Lower Upnor
What the work involves, part by part
Ductwork and risers
Grease builds up most where the duct turns. We test at points like these before and after cleaning, so the report shows the difference.
Extract fan and discharge
The discharge is where air leaves the building, and grease can collect there too. It’s cleaned as far as safe access allows, and any limits are recorded.
Fixed quotes for kitchen extract cleaning in Lower Upnor
A fixed price needs a few facts first. We look at:
- Whether several sites go on one quote
- How easy every part is to reach
- A single visit or a regular plan
- Site requirements such as sign-in and permits
Whatever the type of site, the quote works the same way: the size of the job, access, condition and working hours. Ask for a fixed quote and we’ll go through it with you.
What to send for a quote
When you call or email, it’s useful to have:
- When the site is open and when it’s quiet
- The paperwork from the last visit, if you have it
- The site address and the type of premises
- Any access panels or hatches you can see
We do not publish a price list, because every site is different. We look at your system first, from pictures or on a visit, and then send you a fixed quote. To start, call us on 0345 646 2711 or use the quote form.
Why deal with it now?
After a fire, one of the first questions is often when the extract was last cleaned. Many insurers ask for proof of TR19 cleaning and may reduce or refuse a claim without it. A certificate in the file answers that question. With notice, the visit to Lower Upnor can be fitted around your bookings and events.
The cost depends on how big the system is, the condition it’s in and how easy it is to reach. You get a fixed price before we start, so you know where you stand.
Why Lower Upnor businesses choose us
- Each visit written up, with photos
- CHAS and SafeContractor accredited, with ISO 9001
- Fixed quotes from a survey or pictures
- A single point of contact for sites across the South East and London
Looking after it afterwards
To keep the system working properly between visits:
- Empty any grease troughs or cups on the canopy
- Keep the TR19 certificate and photo report in the maintenance log
- Keep to the recommended cleaning interval
- Run the extract fan throughout cooking
If we couldn’t get into part of the duct, the report says so plainly. A TR19 report should record what wasn’t cleaned as well as what was, and we can fit access panels so it’s reached next time.
Tell whoever looks after the system when something changes. Drips, odours and fan noise often mean grease is building, and a grease thickness test can confirm it.
What kitchen extract cleaning cannot fix
Before booking, it helps to know what’s not included:
- A damper that sticks or has a damaged link
- A grease trap that needs emptying
- A broken extract fan that won’t run
If in doubt, call 0345 646 2711 or send us an email and we’ll say what we think.
Parts of the system we cover
- Vertical risers
- Canopies and hoods
- Discharge points
- Plenums and filters
- Extract fans
- Horizontal duct runs