Medway · Extract fan repair and replacement

Extract Fan Repair in Upper Upnor

Extract fan repair across Upper Upnor and nearby, booked around your opening hours and signed off in writing with pictures.

  • A fan that whines, hums or grinds
  • A failed fan that needs a replacement
  • A fan shaking on its mountings

Extract fan repair across Upper Upnor

What we do, step by step

Every visit runs to the same pattern: sheeting and protection first, make the system safe, carry out the extract fan repair, tidy up and hand over the paperwork. On site, the work takes an hour or two to diagnose, then longer if parts or a new fan are needed. Somewhere as small as Upper Upnor, the date and timings are agreed with you well before the day.

  1. A visit is booked, in the evening or overnight if that suits.
  2. We isolate the extract and open the fan housing.
  3. Bearings, drive, impeller, motor and mounts are inspected.
  4. We explain the options and quote a fixed price.
  5. The fan is repaired or replaced, then checked running.

Preparing for the visit

  • Make sure equipment near the work can be switched off and left to cool
  • Let us know when the site is closed or quiet
  • Clear the space around the work

Getting a quote

If you need extract fan repair in Upper Upnor, call 0345 646 2711 or send us an email. Tell us what kind of premises it is and when it’s open, plus photos or the previous report if they’re to hand. A fixed quote normally follows within one working day.

Ask for a quote

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About our extract fan repair in Upper Upnor

Every fan job begins with finding the fault. Noise can come from grease on the impeller, worn bearings or a slipping belt; a dead fan can point to the motor or its controls. You hear what we have found before any work goes ahead. If you are dealing with a whining or grinding extract motor and an overheating extract motor, we can help, from belts and pulleys, fan motors and bearings onwards.

For a fan repair in or near Upper Upnor, the more you tell us about the fan, the better the first visit: pictures of the fan, its rating plate and how to reach it all help.

We’ve been trading since 2009, as a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. We also hold CHAS, SafeContractor and ISO 9001, and we carry full insurance.

The Duct Doctor team standing beside their branded white and blue vans
Where
Upper Upnor (ME2)
Region
Medway
Records
Report and pictures after the visit
Quote
Fixed quote, typically within a working day
Hours
When your site is closed, plus a 24/7 line
Telephone
0345 646 2711
Updated
30 October 2026

What affects the quote in Upper Upnor

The quote reflects the site in front of us. We take into account:

  • How easy every part is to reach
  • The number of sites or systems
  • Where the site is and how we reach it
  • Working hours and out-of-hours timing

When the work has to happen, how we reach it and how big the site is can all change the price. Each of those is built into the quote and give you a fixed price before work begins.

What to send for a quote

The more you tell us, the more accurate the quote. With your enquiry, please include:

  • Anything you’ve noticed, such as smells, noise, drips or poor airflow
  • Your last certificate, test record or report
  • The roof, plant room or outside wall the system runs to
  • Any access panels or hatches you can see

Need a price for extract fan repair? Please call us on 0345 646 2711 or send us an email with a few details about the site. We’ll talk you through the work and give you a fixed quote before you commit to anything.

Extract fan repair in Upper Upnor: local notes

At about 2 miles from the coast, Upper Upnor is close enough for sea air to matter. A fan exposed to sea air needs its fixings and housing checked more often than one inland. There are about 111 restaurants, cafés and canteens and about 43 sandwich bars and takeaways within 1.5 miles or so of the middle of Upper Upnor, according to the Food Standards Agency’s register. Every one of them that cooks under a canopy depends on its extract fan to keep cooking. Food hygiene inspections in Upper Upnor are the job of Medway council’s environmental health team. Food premises are expected to have suitable and sufficient ventilation under food hygiene rules. A kitchen without a working fan has a problem to fix quickly.

If you run a school kitchen, at a school such as Wainscott Primary School or nearby, a fan that is getting noisy is best repaired in the holidays before it fails in term.

Upper Upnor is about 2 miles north-east of Rochester, in Medway. Whether your site is in the middle of Upper Upnor or further out, we cover extract fan repair for every kind of premises, from small sites to large estates. Upper Upnor is one of 68 towns, villages and districts in Medway we cover for commercial clients. You can also see our page for Maidstone, roughly 10 miles from Upper Upnor.

Work in ME2 is surveyed, quoted and booked the same way as anywhere else. Whether your site is on High Street, Upnor Road and Castle Street or anywhere close by, our technicians can take on the work. Nearby, we also carry out extract fan repair in Lower Upnor (1 mile north-east), Wainscott (1 mile north-west), Chattenden (1 mile north), Hoo St Werburgh (2 miles north-east) and Cooling Street (3 miles north). Larger places within reach include Gillingham (3 miles south-east), Chatham (3 miles south), Rainham (5 miles south-east), Luton (3 miles south), Park Wood (5 miles south-east) and Lordswood (5 miles south).

Near you in Upper Upnor

We work in commercial kitchens and buildings around The Kings Arms, Lower Lines Park and Waterfront University Technical College. Nearby too are Former Ordnance Store At Chatham Gun Wharf (1.4 miles south) and Waterfront UTC (1.3 miles south-east). The nearest railway station is Strood station, about 1.2 miles south-west. Well-known places in the area include French Hospital (1.5 miles south-west) and Pentagon Shopping Centre (1.6 miles south). Not far away are Gad's Hill and Rede Common.

Map of Upper Upnor © OpenStreetMap contributors

Signs you need extract fan repair in Upper Upnor

Some grease always slips past the filters and reaches the fan. It builds up on the impeller blades unevenly, so the fan runs out of balance and the noise follows.

It’s time to book a visit if you see:

  • A humming noise from the fan motor
  • Vibration spreading from the fan into the ducts
  • A failed fan that needs a replacement
  • An extract fan that rattles or knocks

A fan that rarely runs, like one in a hall kitchen near St Philip & St James or elsewhere in Upper Upnor, can seize between uses.

What to look for in a quote

  • When the next visit should be, and why
  • Which accreditations they hold, and whether you can check them
  • What insurance they carry
  • How VAT is shown on the quote

Choosing a duct cleaning contractor

Multi-site and managed buildings

We work for landlords, managing agents and facilities managers as well as the people running the site. Shared systems, like a riser serving several units, need a clear agreement on who books the work, and we’re happy to quote for all of it.

We also work for facilities teams across offices, schools and healthcare in Upper Upnor and across Medway. Larger estates can be phased building by building around the people who use them.

What the work involves, part by part

Motors and bearings

Motors and bearings take the most strain in a kitchen extract fan. Heat, grease and long running hours all wear them.

Belt-driven fans

A squeal when the fan starts is a classic belt symptom. We check the belt condition, tension and alignment and renew them where needed.

What a clean won’t put right

Before you book, it helps to know what’s not included:

  • Ductwork designed too small for the kitchen’s cooking
  • Faults on the gas side of an interlock system, which need a Gas Safe registered engineer
  • Cooking smells reaching neighbours, which may need odour control

If you are not sure, just give us a ring on 0345 646 2711, or send details by email and we’ll give you a straight answer.

Where we work

  • Roof and wall fans
  • Belts and pulleys
  • Kitchen extract fans
  • Bearings
  • Fan housings
  • Fan motors

FAQs for Upper Upnor

Do you cover Upper Upnor for emergency fan repairs?

Extract fan emergencies in Upper Upnor are covered around the clock. Call 0345 646 2711 and tell us what the fan is doing, or not doing. Tell us where the fan is and how to reach it.

Can you get to a site in Upper Upnor?

Yes, Upper Upnor is part of our area, however small the site. Let us know about access, parking and anything unusual about getting there when you book.

Are you fully insured?

Yes. We carry full insurance and have been trading since 2009.

Are you accredited?

We hold CHAS, SafeContractor and ISO 9001, alongside BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease. The Vent Hygiene Elite scheme is run by BESCA and audited independently.

What do you do to protect the area?

Floors and surfaces near the work are sheeted before work begins, and waste is contained as we go. Before we leave, we tidy up and clean down.

Does a faulty extract fan always need replacing?

In many cases, yes. Many faults are fixed by cleaning the impeller or renewing worn parts and we only recommend replacement when repair does not make sense.

What does TR19 mean?

It’s the industry benchmark for cleaning ventilation and kitchen extract systems, written by BESA. It covers how systems are inspected, cleaned and checked and expects a risk-based approach.

Do we lose a day’s trading?

Not normally. We work when the area is out of use, such as evenings, overnight, early mornings or weekends, so the site can carry on as normal.

What happens if it’s left?

Left alone, vibration spreads its damage. Fixings work loose and joints in the ductwork can be strained, so a small repair can grow into a bigger one. Rural sites cannot always move to another kitchen or room when something fails.

What you pay reflects the actual work. That is why we survey first, from pictures or on site, and why the quote is fixed before work begins.

What you get with us

  • We are fully insured
  • Every visit written up, with photos
  • We diagnose before we treat
  • A BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease

Take a look at how cleaning jobs are priced or our accreditations and certificates.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London