Medway · Grease filter exchange

Grease filter exchange in Lower Upnor, Medway

Grease filter exchange across Lower Upnor and nearby, booked around your opening hours and finished with a written report and photos.

  • Filters so greasy the air can barely pass
  • Grease dripping from the canopy
  • Hand-washed filters that still look greasy

Grease filter exchange across Lower Upnor

Grease filter exchange in Lower Upnor

Good filters only work when they fit properly. Gaps in the filter bank are a direct route into the plenum and every filter is checked when we swap them. We point out any that need replacing. Common call-outs are for staff short of time to wash filters and a canopy running with filters missing, across school and hospital kitchens, island canopies and restaurants and pubs.

In a village or hamlet like Lower Upnor, the kitchens that need extract cleaning are usually a pub, a school, a care home or a hall kitchen, wherever there is one. Every one of them still needs its extract kept clear of grease.

Accreditations are easy to claim and worth checking. We are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we hold CHAS, SafeContractor and ISO 9001, with full insurance on top.

Five Duct Doctor technicians in navy uniforms with the company vans
Location
Lower Upnor (ME2)
Region
Medway
Paperwork
Report and photos after the visit
Quote
Fixed quote, normally within a working day
Working hours
Evenings, overnight and weekends; 24/7 emergencies
Phone
0345 646 2711
Page updated
30 October 2026

How we price grease filter exchange

The diagnosis comes before the price. The main factors are:

  • Working hours and out-of-hours timing
  • Whether we need access equipment or extra panels
  • Site requirements such as sign-in and permits
  • The condition of the system

Several systems or sites on one quote often makes better use of the time. Mention every system or site you need covered and we will price it together.

What we need to know

There’s no need for technical detail. Just send:

  • Detail shots of panels, filters and grilles
  • The postcode and the type of business
  • Problems your staff have spotted
  • When the site is open and when it’s quiet

We do not publish a price list, because no two systems are the same. Instead, we look at your site first, from pictures or a survey, then send a fixed quote. To get going, ring 0345 646 2711 or use the quote form.

What we do, step by step

We turn up at the time agreed with you, which is often after service, overnight or at a weekend. Anything that needs to be off for the work is switched off and left to cool first, and the area around the work is covered and protected. On site, it takes a short visit, depending on how many filters the canopies hold. Somewhere like Lower Upnor, lanes, gates and parking are worth mentioning in advance.

  1. We start by noting how many filters you have and what type they are.
  2. Together we set how often the filters should be changed.
  3. Each visit starts with the used filters being removed.
  4. We fit clean filters and check they sit snugly in the housing.
  5. Anything we notice, such as bent filters or a dirty plenum, is pointed out.

Before we arrive

  • Allow time for equipment near the work to be turned off and cool down
  • Mention any sign-in, permit or induction we need
  • Move anything stored near the system

How to get a quote

Some systems can be priced from pictures; others need a survey. Big or complicated sites, and systems that are hard to see in pictures, get a survey first. Either way, the quote is fixed before any work is booked.

Get a price

Advice

Why act early in Lower Upnor

Dripping canopies and greasy smells often start with the filters. Drips land on surfaces and equipment below and that is the kind of thing inspectors look for. Out of sight is the usual reason a rural system goes too long without attention.

Every site is different, so each one gets its own fixed quote. Size, access, the condition of the system and when we can work all play a part.

Why choose Duct Doctor in Lower Upnor

  • Survey first, then a fixed quote
  • A written report with photos after every visit
  • Evenings, overnight and weekends, plus 24/7 emergency callout
  • CHAS and SafeContractor accredited, with ISO 9001

See what affects the cost or how to check a contractor.

Common problems we fix in Lower Upnor

Missing filters are more common than you’d think. Every gap in the filter bank lets grease straight into the plenum where it settles out of sight.

Common reasons sites call us are:

  • Grease building up behind the canopy filters
  • Grease dripping from the canopy
  • A canopy running with filters missing
  • Grease filters clogged with grease

A hospital like French Hospital, about 1.9 miles south-west, is the kind of site where a kitchen may cook for patients, staff and visitors all day.

Before you book anyone

  • What paperwork you get at the end
  • When they can work, and whether that’s outside your opening hours
  • Whether the quote is based on a survey or pictures
  • Proof of accreditation you can verify

Choosing a duct cleaning contractor

Part by part

Busy restaurant and pub kitchens

High-output kitchens clog filters quickly. Their exchange schedule is normally the tightest.

School, care home and staff kitchens

Kitchens that cook for set mealtimes still load their filters though typically at a gentler pace.

Landlords, agents and facilities managers

Facilities teams in offices, schools and healthcare sites book us too across Medway. Larger estates can be phased building by building around the people who use them.

For anyone managing more than one site, we can schedule visits across all of them on one quote. Each site gets its own report and photos, so records stay tidy.

Lower Upnor questions

Can you get to a site in Lower Upnor?

Yes, we work in villages as well as towns, and Lower Upnor is covered. Photos of the system and directions to the site help us plan the visit.

Does coastal air change anything about grease filter exchange in Lower Upnor?

Yes, to a degree: at about 2 miles from the coast, Lower Upnor gets salt-laden air that corrodes metal faster. We look at fans, cowls and fixings for rust as well as grease.

How do you keep the site clean during the work?

We start with protection: floor sheeting and covers over nearby surfaces and equipment. We tidy up and take our waste away before we leave.

How far ahead should we book?

Book as early as you can for planned work, particularly if your next visit is nearly due. Emergencies are different, because our line is open 24/7.

How much does a filter exchange service cost?

It depends on the number and type of filters and how often they’re changed. Just phone us on 0345 646 2711, or send details by email for a fixed quote once we know your canopies.

Which accreditations do you hold?

BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease, plus CHAS, SafeContractor and ISO 9001. We are fully insured and have been trading since 2009.

What’s TR19?

It’s the industry benchmark for cleaning ventilation and kitchen extract systems, written by BESA. It sets out inspection, cleaning and record keeping, and it takes a risk-based approach.

What if parts of the system cannot be reached?

Anything we can’t reach goes on the report, with photos where possible, and we tell you what would make it reachable, such as extra access panels in ductwork.

Kitchen extracts in Lower Upnor

At about 2 miles from the coast, Lower Upnor is close enough for sea air to matter. Near the sea, the fan and discharge at the top of a kitchen extract corrode faster than they would inland. The Food Standards Agency lists about 15 bars, pubs and nightclubs as registered food businesses within 1.5 miles or so of the middle of Lower Upnor. A pub or hotel kitchen that cooks every day builds up grease in its extract like any other. Food hygiene inspections in Lower Upnor are the job of Medway council’s environmental health team. They look at how clean the premises and equipment are, and the kitchen extract is part of that. A TR19® certificate and photo report after each clean gives you a record to show an inspector.

A hall kitchen that only cooks for events, whether near St Philip & St James or elsewhere in Lower Upnor, still needs its extract cleaned, just less often. If you look after a school kitchen, at a school such as Chattenden Primary School or anywhere near Lower Upnor, the holidays are the usual time for a TR19® clean.

Lower Upnor is about 2 miles north-east of Rochester, in Medway. From the centre of Lower Upnor to the outskirts, grease filter exchange is available to all kinds of commercial premises, from small sites to large estates. Lower Upnor is one of 68 places in Medway we cover for grease filter exchange. We also work in Maidstone, around 10 miles away.

Grease filter exchange in ME2 follows the same survey, fixed quote and written report as everywhere else we cover. Grease filter exchange is available to premises on Galleon Way, Cutter Close and Schooner Walk and the roads around them. Neighbouring places we cover for grease filter exchange include Upper Upnor (1 mile south-west), Chattenden (1 mile north), Wainscott (1 mile west), Hoo St Werburgh (2 miles north-east) and Cooling Street (2 miles north). We also work in nearby towns such as Gillingham (3 miles south-east), Chatham (4 miles south), Rainham (5 miles south-east), Strood (3 miles south-west), Luton (3 miles south) and Park Wood (5 miles south-east).

Around Lower Upnor

Around Lower Upnor, our work takes us to kitchens and buildings near Former Ordnance Store At Chatham Gun Wharf, The Hundred of Hoo Academy and Waterfront University Technical College, among other places. Nearby too are Lower Lines Park (1.3 miles south-east) and The Ship pub (less than half a mile east). Lower Upnor’s nearest station is Strood station, about 1.6 miles south-west. Well-known places in the area include Upnor Castle (less than half a mile south) and Pentagon Shopping Centre (1.9 miles south). For a walk, there’s Rede Common and Gad's Hill.

Map of Lower Upnor © OpenStreetMap contributors

What grease filter exchange can’t fix

An honest diagnosis matters more to us than a booking, so here’s what grease filter exchange won’t do:

  • Smell complaints that need odour control equipment
  • Grease behind the filters that a swap cannot remove
  • A canopy too small for the cooking beneath it

If you’re not sure, just call us on 0345 646 2711 or use the quote form and we’ll give you a straight answer.

What we work on in Lower Upnor

  • School and hospital kitchens
  • Restaurants and pubs
  • Wall canopies
  • Island canopies
  • Baffle filters
  • Mesh filters
BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London