Medway · Extract fan repair and replacement
Extract fan repair and replacement in Hale, Medway
Our technicians work in Hale on repair and replacement of kitchen extract fans, fan motors and worn fan parts. Fixed quotes, work around your opening hours and photo reports on every job.
- A fan rattling in its housing
- A fan that whines, hums or grinds
- A motor that trips out or overheats
How the visit works
Your trading hours come first. We book the visit for a time the area is closed, whether that’s an evening, overnight or a weekend. Once we’re in, the area is sheeted and anything that has to be off is turned off and cooled, and the job takes an hour or two to diagnose, then longer if parts or a new fan are needed. Somewhere as small as Hale, the date and timings are agreed with you well before the day.
- We take details of the symptoms and book a time that suits the kitchen.
- We isolate the fan before touching it.
- We diagnose the fault, checking the controls as well as the fan.
- A fixed quote for the repair or replacement follows.
- The work is done and the fan is tested running.
Before we arrive
- Let us know about permits to work or site inductions
- Let us know when the site is closed or quiet
- Clear loose items from the work area
Get a fixed quote
Photos are the quickest way to a quote: wide shots of the system, close-ups of anything that worries you and how we’d get to it. Tell us what kind of site it is and when it’s open, and we can price many jobs without a visit.
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Extract fan repair in Hale, done properly
Think of it as a check-up for the fan: listen to it, diagnose the fault, then treat it. The aim is steady, quiet extraction and a plain account of what we found. We’re often asked to deal with a worn or slipping fan belt and a whining or grinding extract motor, on fan housings, bearings and belts and pulleys.
A callout to a small place like Hale goes better when we know what we are looking at: a photo of the fan, the details on its label and the access arrangements help us plan.
We have been trading since 2009, and we’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we carry full insurance.

- Place
- Hale (ME5)
- Region
- Medway
- Paperwork
- Photo report after each visit
- Quote
- A fixed price before we start
- Working hours
- After hours by arrangement; emergencies any time
- Telephone
- 0345 646 2711
- Page updated
- 30 October 2026
In-house cleaning or a specialist?
A few tasks are always specialist work: opening up ductwork, cleaning fans, drop testing fire dampers and measuring grease call for the right kit, training and safe access. Leave those to us.
Away from the kitchen, the in-house job is mainly checking: clear grilles, a log of filter changes and reporting anything odd. Cleaning inside ducts and units is specialist work.
When to call us in Hale
Blocked filters and greasy ducts make the fan work harder. An overworked motor overheats and may cut out or fail.
What we are most often called out for:
- A knocking noise from the extract fan
- A fan shaking on its mountings
- A squealing belt on start-up
- An overheating extract motor
If you look after a church or hall kitchen near Christ Church, or anywhere in Hale, test the extract fan before a big event rather than on the day.
Questions to ask before booking
- Exactly which parts of the system are covered
- Whether a survey comes first
- Whether they’re fully insured
- Whether the figure could change on the day
Extract fan repair around Hale
Hale is within about 3 miles of the coast. Near the sea, fans mounted outdoors corrode faster, and corroded fans tend to get noisy before they fail. Food Standards Agency records list about 28 restaurants, cafés and canteens and about 47 sandwich bars and takeaways across Hale and its immediate surroundings (about a mile and a half). Those that cook under a canopy rely on a fan that runs every hour they’re open. It’s Medway council that sends environmental health officers to food businesses in Hale. Food hygiene rules expect food premises to have suitable and sufficient ventilation. Getting the fan running again is the priority.
School kitchens cannot easily serve lunch without extraction, so if you look after one at a school like Kingfisher Community Primary School, fix a failing fan before term starts.
Hale is about 1 mile south-west of Gillingham, in Medway. For extract fan repair in and around Hale, it’s easy to get a fixed quote: please phone us on 0345 646 2711 or send us an email. Our area covers London and the South East, including Hale. 68 places in Medway are on our list, from busy centres to quieter spots. Our Maidstone page covers sites nearby (7 miles or so).
Extract fan repair in ME5 follows the same survey, fixed quote and written report as everywhere else we cover. If your site is just outside Hale, we cover Darland (1 mile south-east), Capstone (1 mile south-east), Luton (1 mile north-west), Gillingham (1 mile north-east) and Chatham (1 mile south-west). Within a short drive, we also cover Rochester (3 miles north-west), Strood (4 miles north-west), Hoo St Werburgh (4 miles north), Rochester Riverside (3 miles north-west), Peters Village (4 miles west) and Frindsbury (3 miles north-west).
Local landmarks in Hale
Around Hale, our work takes us to kitchens and buildings near The Star pub, Chatham Grammar School for Girls and Darland Banks and the streets around them. Hale’s nearest station is Gillingham (Kent) station, roughly 1.6 miles north of the centre. Other landmarks nearby include Rochester Castle (2.9 miles north-west) and Pentagon Shopping Centre (1.9 miles north-west). The countryside around Hale includes Blue Bell Hill and Burham Down.
Your questions about extract fan repair in Hale
Can you come out to a failed extract fan in Hale out of hours?
Extract fan emergencies in Hale are covered around the clock. Call 0345 646 2711 and tell us what the fan is doing, or not doing. Tell us where the fan is and how to reach it.
Can you work in Hale outside opening hours?
Yes, evening, overnight and weekend work is normal for us. Your customers, staff or residents in Hale needn’t be disturbed. Tell us your opening hours when you ask for a quote.
Do we need to close while you work?
Not typically. We need the work area to ourselves while we’re on site, so the visit goes in a quiet slot.
Do you offer maintenance contracts?
Yes, of course. Tell us what you have and how it’s used and we will propose a schedule with a fixed quote.
How much does an extract fan repair cost?
It depends on the fault, the parts and the access. After diagnosing, you get a fixed quote before any work starts.
How much notice should we give?
Earlier is better, particularly for night and weekend visits. We typically quote within one working day, and there’s a 24/7 line for emergencies.
What happens to the waste?
Waste is contained during the work and removed when we leave, from grease and debris to used cleaning water. None of it is left on site.
Who is the responsible person?
It depends on the building. The Fire Safety Order 2005 puts the duty on the responsible person, which may be the employer, owner, landlord, facilities manager or managing agent.
Fixed quotes for extract fan repair in Hale
We do not publish a price list, because sites vary so much. What we look at:
- What state the system is in
- Whether several sites go on one quote
- Parking and loading at the site
- Whether we need access equipment or extra panels
When the work has to happen, how we reach it and how big the site is all affect the cost. We take each of them into account, and the price is fixed before we start.
What to send for a quote
We can often survey from photos. Try to include:
- Anything you’ve noticed, such as smells, noise, drips or poor airflow
- How we’d reach plant on a roof or in a plant room
- The times we could work without disrupting the site
- The postcode and the type of business
We do not publish a price list, because every site is different. We look at your system first, from photos or on a visit, and then give you a fixed quote. To get going, ring 0345 646 2711 or email us.
Other services in Hale
Landlords, agents and facilities managers
Keeping records across a portfolio is half the battle. Every visit ends with a dated report and photos, ready to show insurers, fire officers or EHOs.
Whether it’s one building or many, the standard is the same: the system surveyed, the price fixed, the visit fitted around trading and everything written up afterwards.
What happens if it’s left?
Left alone, vibration spreads its damage. Fixings work loose and joints in the ductwork can be strained, so a small repair can grow into a bigger one. Planning a trip to Hale ahead is easier for everyone than a rushed one.
Putting the work off seldom saves money. Build-up, wear and faults tend to get worse, not better, which can make the next visit longer. If you are unsure, call 0345 646 2711 or use the quote form for straight advice and a fixed quote.
Why us?
- Each visit written up, with pictures
- One contact for all your sites in London and the South East
- Fully insured
- Ventilation hygiene specialists since 2009
Take a look at how cleaning jobs are priced and how to check a contractor.
Looking after it afterwards
Looking after the system between visits is straightforward, and it helps at the next visit:
- Avoid lowering the speed to quieten a fault
- Make sure the fan is cleaned with the rest of the system
- Make sure staff know who to call if the fan fails
- Keep a record of any trips or stoppages
Keep an ear on the fan after the repair. If anything changes, let us know, so it can be looked at before it grows.
A fan that’s starting to make noise is giving you a warning. Getting it checked now means a planned repair rather than an emergency during service.