Medway · Extract fan repair and replacement
Extract fan repair and replacement in Hempstead, Medway
Specialist extract fan repair for Hempstead: diagnosis first, then a fixed quote, the work and a report with pictures. Call for a fixed quote.
- A worn or slipping fan belt
- An old fan that needs replacing
- A knocking noise from the extract fan
About our extract fan repair in Hempstead
Wherever your kitchen is in Hempstead, fan work means the extract has to be isolated, so the job is fitted around the kitchen’s hours. We can work in the evening, overnight or at the weekend and there’s a 24/7 emergency line if the fan fails while you are cooking. Typical jobs include a fan that keeps cutting out and weak extraction and a smoky kitchen, across bearings, belts and pulleys and fan housings.
For a fan repair near Hempstead, we plan the journey and bring what the job is likely to need, based on what you tell us about the fan.
The paperwork matters as much as the work. You get a written report with photos after every visit, listing what was done, anything we couldn’t reach and when the next visit is due. Keep it with your fire safety records so it’s ready for an insurer, fire officer or EHO.
- Location
- Hempstead (ME7, ME8)
- Wider area
- Medway
- Reporting
- Photo report after every visit
- Quotes
- A fixed price before we start
- When we work
- After hours by arrangement; emergencies any time
- Phone
- 0345 646 2711
- Updated
- 30 October 2026

When a fan fails in Hempstead
Hempstead is within about 3 miles of the coast. Rust and grease together wear a fan out sooner, and coastal air speeds up the rust. Food Standards Agency data counts about 24 restaurants, cafés and works canteens and about 13 takeaways and sandwich shops within 1.5 miles or so of the middle of Hempstead. For any of them with a canopy, the extract fan is what keeps the kitchen usable. In Hempstead, food businesses are inspected by environmental health officers from Medway council. Food premises are expected to have suitable and sufficient ventilation under food hygiene rules. That makes a fan repair urgent rather than something to put off.
Occasional-use kitchens, such as a hall kitchen near All Saints Church or elsewhere in Hempstead, are where a stiff or seized fan can turn up. If you run a school kitchen, at a school such as Hempstead Infant School or nearby, a fan that is getting noisy is best repaired in the holidays before it fails in term.
Hempstead is about 2 miles south of Gillingham, in Medway. If you need extract fan repair in Hempstead, please call 0345 646 2711 or use the quote form for a fixed quote. Our area covers London and the South East, including Hempstead. Hempstead is one of 68 places in Medway where we work for commercial clients. Maidstone is in our area too, about 6 miles from Hempstead.
We work across ME7 and ME8 for extract fan repair and the roads nearby. Streets in the area include Harrow Road, Spekes Road and Capstone Road, and we cover them all for extract fan repair. Hempstead is on the A278, which makes it straightforward for our technicians to reach for extract fan repair. Neighbouring places we cover for extract fan repair include Capstone (1 mile north-west), Darland (1 mile north-west), Wigmore (1 mile east), Hale (1 mile north-west) and Park Wood (1 mile east). Further out, we also cover Rochester (4 miles north-west), Strood (5 miles north-west), Hoo St Werburgh (5 miles north), Chatham Waterfront (3 miles north-west), Rochester Riverside (4 miles north-west) and Peters Village (5 miles west).
Around Hempstead
We work in commercial kitchens and buildings around Rainham School for Girls, Howard School and South Wood, among other places. Hempstead’s nearest station is Rainham (Kent) station, roughly 2.1 miles north-east of the centre. A little further out are Pentagon Shopping Centre (3 miles north-west) and Medway megaliths (3.8 miles south-west). The countryside around Hempstead includes Burham Down and Boxley Hills.
Leave it or put it right?
Some kitchens run a noisy fan on a lower speed to cut the noise. That reduces extraction without fixing anything while the underlying wear continues. A proper diagnosis in Hempstead gets to the real cause. Around Hempstead, a kitchen or building out of action is missed right away.
One small site or a whole estate, the quote is built the same way: the work involved, the access and the timing. The price is fixed before work begins.
Why book with us
- Member of BESCA Vent Hygiene Elite, cleaning to BESA TR19® Grease
- Every visit written up, with photos
- Ventilation hygiene specialists since 2009
- We diagnose before we treat
Also in Hempstead
Between visits
Looking after the system between visits is straightforward, and it helps at the next visit:
- Keep the emergency number where staff can see it
- Keep all filters fitted while cooking
- Keep the grease filters clean and fitted
- Keep a record of any trips or stoppages
Grease on the fan normally means grease in the duct as well. We can book a TR19® clean of the whole extract, with a certificate and photo report.
When filters block, the fan works harder. Changing or cleaning them on time takes load off the motor and protects the motor.
Landlords, agents and facilities managers
Records are where multi-site compliance often slips. Each visit ends with a dated report and pictures, so you can show an insurer or inspector what was done at each site.
When the building owner and the occupier are different, it’s worth checking the lease for who maintains the systems. We’re happy to deal with either side and send the paperwork to whoever needs it.
What extract fan repair cannot fix
Extract fan repair can’t fix everything, and we’d rather say so up front. It will not put right:
- An extract system that was undersized from the start
- Gas interlock faults that a Gas Safe registered engineer must deal with
- Faults in the building’s electrical supply, which need an electrician
Not sure which it is? You can call 0345 646 2711 or drop us a line and we’ll tell you honestly.
Where we work
- Bearings
- Belts and pulleys
- Fan housings
- Roof and wall fans
- Kitchen extract fans
- Fan motors
Different parts, different methods
Fan controls
Controls are checked as well as the fan itself, because a fan that won’t start is not always a failed motor.
Direct-drive fans
Grease on the impeller unbalances a direct-drive fan quickly. Cleaning it can cure the noise, if the bearings haven’t been damaged.
What affects the quote in Hempstead
The price is fixed before any work begins. It’s based on:
- What state the system is in
- Site requirements such as sign-in and permits
- Travel, parking and unloading
- The size of the system
You won’t find a price list here, because the cost depends on the site in front of us. For a fixed quote, ring 0345 646 2711 or drop us a line, and we will talk you through it.
Helping us quote
A few details help us quote accurately. When you get in touch, it helps to send:
- Your last certificate, test record or report
- Photos showing the whole system and its surroundings
- Your opening hours and when the area is out of use
- Any symptoms, from odd noises to smells or leaks
For a fixed quote, call 0345 646 2711, or send details by email and tell us the type of site, your opening hours and roughly what the system looks like. A few photos and your last certificate or report help a lot. We normally come back within one working day.
How it works
The visit has three parts: getting the area ready, doing the work and signing it off. Set-up means sheeting and making equipment safe, while signing off means the written report and photos. The middle part takes longest, which takes part of a day for most faults, with a return visit if parts have to be ordered. Tell us about any gates, ladders or locked plant areas at your site near Hempstead when you book.
- We start with the symptoms, such as rattling, humming, slow running or a fan that won’t start.
- The fan is isolated and opened up so we can see inside.
- The impeller, bearings, belts or drive, motor and mounts are all inspected.
- You get our diagnosis and a fixed quote to repair or replace.
- Once the work is done, we run the fan and check it’s steady and quiet.
Getting ready for the visit
- Tell us the best time to work, such as after service or at a weekend
- Allow time for equipment near the work to be turned off and cool down
- Tell us about site rules, permits or sign-in
Get a fixed quote
Every quote begins with a look at the system, either from photos and details you send or from a site visit. After that, you get a fixed price for the work, before we start.
Advice
Questions from Hempstead
Does the sea air around Hempstead make a difference to extract fan repair?
It can. Hempstead is within about 3 miles of the coast, and salt air speeds up corrosion. Corroded fixings and housings are noted on the report so they can be dealt with.
Can you work in Hempstead outside opening hours?
Yes, evening, overnight and weekend work is normal for us. That way a site in Hempstead doesn’t have to lose a day’s trading. Let us know the hours you’re closed and we’ll book within them.
What does TR19 mean?
It’s the industry benchmark for cleaning ventilation and kitchen extract systems, written by BESA. It sets out inspection, cleaning and record keeping, and it takes a risk-based approach.
Are you fully insured?
Yes. Full insurance covers our work and have been trading since 2009.
What happens if you can’t reach some of it?
Anything we cannot reach goes on the report, with pictures where possible, and we explain what access is needed, for example new access panels.
How do you protect the area?
We start with protection: floor sheeting and covers over nearby surfaces and equipment. The area is left tidy, with our waste taken away.
Will you tell us when the next visit is due?
Yes. We put a recommended next date on the report. BESA’s minimum intervals for kitchen extracts range from 3-monthly for heavy use to 12-monthly for light use, and fire dampers need testing at least once a year.
Will I get paperwork for my records?
Yes, always. The report is dated and includes pictures, and TR19® Grease cleans come with a certificate through the BESCA VHE portal. Keep it in your maintenance log.