Medway · Extract fan repair and replacement

Extract Fan Repair in Capstone

Repair and replacement of kitchen extract fans, fan motors and worn fan parts in Capstone, surveyed first and signed off with a written report and pictures. Call for a fixed quote.

  • Weak extraction and a smoky kitchen
  • A fan shaking on its mountings
  • A fan rattling in its housing

Extract fan repair near Capstone

The process

Protection comes first: sheeting goes over floors and surfaces close to the work. Then we make the system safe and start. It takes anything from an hour or two to a full visit, depending on the fault, and the area is cleaned down before we leave. For a village or hamlet like Capstone, tell us about narrow lanes, gates and parking when you book.

  1. First, you tell us the symptoms: noise, shaking, weak extraction or no power.
  2. With the fan safely isolated, we open it up for a proper look.
  3. We check the motor, bearings, drive, impeller and mountings.
  4. We explain the fault and give you a fixed price for the fix.
  5. The repair or replacement is carried out and the fan is run and checked.

Getting ready for the visit

  • Dig out any earlier paperwork for the system
  • Plan for cooking equipment or plant to be off before we arrive
  • Mention any locked doors, roof access or ceiling voids

Getting a quote

Every quote begins with a look at the system, either from photos and details you send or from a site visit. Then we send a fixed price, before work begins.

Ask for a quote

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Extract fan repair in Capstone

Working on a fan in Capstone means switching the extract off first, so the job is fitted around the kitchen’s hours. We can work in the evening, overnight or at the weekend and there’s a 24/7 emergency line if the fan fails while you’re cooking. Typical jobs include a belt-driven fan that squeals and vibration spreading from the fan into the ducts, across roof and wall fans, fan motors and kitchen extract fans.

In a small place like Capstone, fans are often on an outside wall or roof, open to wind and rain. Weather and grease together wear out motors and bearings.

A written report with pictures follows every visit, so there’s a dated record of the work. Where the work is a TR19® Grease clean, the certificate is issued through the BESCA Vent Hygiene Elite portal.

Where
Capstone (ME7)
Wider area
Medway
Paperwork
Report and pictures after the visit
Quotes
A fixed price before we start
When we work
Overnight and weekend work, 24/7 emergency callout
Phone
0345 646 2711
Page updated
30 October 2026
The Duct Doctor team standing beside their branded white and blue vans

Extract fans in Capstone

Capstone is within about 3 miles of the coast. Near the sea, fans mounted outdoors corrode faster, and corroded fans tend to get noisy before they fail. The FSA’s food hygiene register shows about 25 cafés, restaurants and staff canteens and about 30 sandwich bars and takeaways in Capstone and the streets around it, up to about 1.5 miles out. A kitchen with a dead extract fan gets hot and smoky fast, and kitchens like these feel it at once. Kitchens in Capstone get their food hygiene inspections from Medway council. Food premises are expected to have suitable and sufficient ventilation under food hygiene rules. That makes a fan repair urgent rather than something to put off.

Hall kitchens near All Saints Church, or anywhere around Capstone, often use their fans only now and then, and an idle fan can stick.

Capstone is about 1 mile south-west of Gillingham, in Medway. We carry out extract fan repair for commercial premises of every kind in Capstone and the rest of Medway. Capstone is one of 68 towns, villages and districts in Medway we cover for commercial clients. Maidstone is in our area too, around 6 miles away.

We work across ME7 for extract fan repair and the roads nearby. Other places close to Capstone include Darland (1 mile north), Hale (1 mile north-west), Hempstead (1 mile south-east), Gillingham (1 mile north-east) and Chatham (1 mile west). Within a short drive, we also cover Rochester (4 miles north-west), Strood (4 miles north-west), Hoo St Werburgh (5 miles north), Rochester Riverside (3 miles north-west), Peters Village (4 miles west) and Brompton (3 miles north-west).

What’s near Capstone

We work in commercial kitchens and buildings around Chatham Grammar School for Girls, The Star pub and The Robert Napier School, among other places. The nearest railway station is Gillingham (Kent) station, roughly 2 miles north. Nearby you will also find Medway Maritime Hospital (1.7 miles north-west) and Pentagon Shopping Centre (2.3 miles north-west). Not far away are Burham Down and Blue Bell Hill.

Map of Capstone © OpenStreetMap contributors

How we price extract fan repair

Before we fix a price, we need to know a few things. We look at:

  • Whether we need access equipment or extra panels
  • The times the site is available
  • One-off work versus a regular cycle
  • The condition we find in the survey

Every site is different, so we price each one individually. The size of the job, how we reach it, its condition and the working hours all play a part.

What to send for a quote

To speed up the quote, please include:

  • The postcode and the type of business
  • Your last certificate, test record or report
  • Any symptoms, from odd noises to smells or leaks
  • Detail shots of panels, filters and grilles

To get a fixed quote, call us on 0345 646 2711 or drop us a line and tell us the type of site, your opening hours and roughly what the system looks like. A few photos and your last certificate or report help a lot. We usually come back within one working day.

Capstone questions

Does being near the coast affect extract fan repair in Capstone?

It can. Being within about 3 miles of the sea means more corrosion on metalwork in Capstone than inland. Outdoor metalwork near the sea is worth inspecting at each visit.

Can you get to a site in Capstone?

Yes, Capstone is part of our area, however small the site. Photos of the system and directions to the site help us plan the visit.

Why is our extract fan so noisy?

Noise normally comes from grease build-up, bearings, belts or loose fixings. Rattles, whines and grinding point to different faults, and we diagnose it on site.

Do you look at the system first?

Yes. For many sites, photos and a few details are enough, and larger or hidden systems get a visit.

Will you tell us when the next visit is due?

Yes. How often depends on use and condition, and we explain the reasoning on the report.

What do you do to protect the area?

We start with protection: floor sheeting and covers over nearby surfaces and equipment. The area is left tidy, with our waste taken away.

Can one contract cover all our sites?

Yes. Our area covers London and the South East, so we can schedule a run of sites as one programme. Every site has its own report.

How much time does a fan repair need?

Typically, a fan repair takes anything from an hour or two to a full visit, depending on the fault. Where parts need ordering, we’ll explain the timescale.

Managing agents and facilities teams in Capstone

Multi-site operators often want one contractor and one number. We cover South East England and London, so visits at different addresses can be planned together and kept on a regular cycle.

Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must assess and reduce fire risk, and that can be the employer, the owner, a landlord, a facilities manager or a managing agent. Where responsibility is shared, records matter even more.

Aftercare tips

Aftercare is simple, and it helps at the next visit:

  • Never run the extract with filters missing
  • Note when the fan trips or cuts out
  • Keep access to the fan controls unobstructed
  • Don’t wait for a noisy fan to stop

If the fan had grease on it, the rest of the system almost certainly does too. A full TR19® clean deals with the canopy, ductwork and fan together and you get a TR19 certificate and photo report afterwards.

A fan that’s starting to make noise is giving you a warning. Booking a check at this stage keeps it a planned job rather than an emergency during service.

Common problems we fix in Capstone

Some faults are in the controls rather than the fan. A failed speed controller or a wiring fault can stop a fan, and a fan that will not start is not always a dead motor.

Clients typically contact us when they notice one of these:

  • An old fan that needs replacing
  • A motor that trips out or overheats
  • A whining or grinding extract motor
  • Poor airflow at the canopy

If you run a school kitchen, at a school such as Hempstead Infant School or nearby, a fan that’s getting noisy is best repaired in the holidays before it fails in term.

What to look for in a quote

  • What hours they’ll be on site
  • Whether the figure could change on the day
  • Whether they recommend a next date
  • If they look at the system before pricing

How to choose an extract cleaning contractor

When it’s something else

We won’t sell you work that doesn’t address the problem, so here are the limits:

  • A system that needs redesigning rather than repairing
  • Problems with the gas supply or its interlock valve
  • Grease throughout the ductwork, which needs a full TR19 clean

If in doubt, ring 0345 646 2711, or send details by email and we’ll say what we think before you book.

What the work covers

  • Fan motors
  • Bearings
  • Roof and wall fans
  • Fan housings
  • Belts and pulleys
  • Kitchen extract fans

What the work involves, part by part

Direct-drive fans

Direct-drive fans have the impeller mounted straight on the motor. With no belts to wear, we look at the motor, bearings and impeller.

Fan controls

Speed controllers and isolators sit between the supply and the fan. A control fault can leave the fan dead or stuck at one speed.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London