Medway · Canopy and hood cleaning
Canopy and hood cleaning in Hale, Medway
Canopy cleaning across Hale and nearby, booked around your opening hours and finished with a written report and photos.
- Condensation running down the canopy
- Smoke hanging around the canopy during service
- Fat running down the front of the hood
About our canopy cleaning in Hale
Every TR19® Grease clean includes the canopy, but a canopy can also need cleaning on its own, between full system cleans. Where that is the case, we’ll be clear that the ducts and fan are not included, so your records stay accurate. The work covers grease gutters, island canopies and baffle filters, and the jobs we see most are a filter housing caked in grease and grease dripping from the canopy edge.
Somewhere as small as Hale, commercial kitchens are few: perhaps a pub, a school or care home kitchen, or a hall used for events. Every one of them still needs its extract kept clear of grease.
Good records are part of the job. You get a written report with photos after every visit, listing what was done, anything we couldn’t reach and when the next visit is due. Keep it with your fire safety records so it’s ready for an insurer, fire officer or EHO.
- Where
- Hale (ME5)
- Wider area
- Medway
- Paperwork
- TR19® certificate and photo report
- Quote
- A fixed quote up front
- When we work
- Out of hours as standard, 24/7 emergency line
- Phone
- 0345 646 2711
- Last updated
- 30 October 2026
What canopy cleaning cannot fix
It’s worth knowing the limits before booking:
- Filters that no longer seal in the housing
- A dirty extract fan further along the system
- Electrical faults in the canopy
Not sure which it is? You can ring 0345 646 2711, or email photos and we will tell you honestly.
What we work on in Hale
- Baffle filters
- Plenum chambers
- Canopy light fittings
- Wall canopies
- Island canopies
- Grease gutters
Other services in Hale
How the visit works
Your staff do not need to do much on the day. Someone lets us in at the agreed time and shows us where everything is, and the rest is down to us. Afterwards, the area is left tidy and the written report follows. The timing of a visit to Hale is set by you, and the travel is our side of the planning.
- Diagnosis first: we look behind the filters as well as at the hood.
- Equipment is turned off and cooled, and the area under the canopy is protected.
- Heavy deposits come off by hand, then the surfaces are degreased.
- We finish the plenum, troughs and canopy and check them over.
- The canopy is signed off with before and after photos and a next clean date.
Before we arrive
- Allow time for equipment near the work to be turned off and cool down
- Let us know when the site is closed or quiet
- Have your last certificate or report to hand
How to get a quote
Photos are the quickest way to a quote: the system from a couple of angles, plus any access panels or hatches. Add the site type and your opening hours, and we can price many jobs without a visit.
Related advice
Aftercare tips
Simple habits between visits make a real difference. Our advice:
- Wash or exchange the filters on a regular cycle
- Check filters aren’t leaving gaps
- Flag any change in how the canopy behaves
- Keep the fan on through service
Anything worth knowing goes into the report: damaged filters, gaps around the housing or troughs that need emptying more often. It’s a short list of what to watch, not a sales pitch.
Tell us if the canopy starts dripping or the filters clog sooner than usual. It can mean the cooking has changed or the interval is too long, which a grease thickness test can confirm.
Why it’s worth doing now in Hale
Leaving the canopy until the next full clean can mean months of build-up. In a busy kitchen, the canopy and plenum can need attention between TR19 cleans, and readings or a look behind the filters will show it. A fault that closes a site in a village like Hale affects everyone who depends on it.
Working hours, access and the scale of the site all affect the cost. Each of those is built into the quote, and the price is fixed before we start.
Why book with us
- We are fully insured
- Evenings, overnight and weekends, plus 24/7 emergency callout
- Fixed quotes, normally within one working day
- BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
See our cost guide or our accreditations.
How we price canopy cleaning
Every site gets its own quote. This is what makes a difference:
- The scale of the work
- Site rules, permits and inductions
- The number of sites or systems
- What state the system is in
No two sites are the same, so we price each one individually. Size, access, the condition of the system and when we can work all play a part.
Asking for a quote
Many jobs can be priced from photos and some basics. Send what you can of the following:
- Any previous report or certificate
- The roof, plant room or outside wall the system runs to
- Any access panels or hatches you can see
- Problems your staff have spotted
Getting a quote doesn’t take long. Send a few details and photos, and we normally reply with a fixed quote within one working day. If we need to see the system first, we book a survey around your hours.
How the job changes from site to site
Wall canopies
At the back of the canopy, behind the filters, grease builds up unseen. We remove the filters to reach it and scrape it clean.
Grease troughs and gutters
Drips from the canopy edge often start in a full gutter. Cleaning it clears the drip.
Your questions about canopy cleaning in Hale
Do you work in villages like Hale?
Yes. Hale is within the area we cover across London and the South East. Just mention lanes, gates or anything else about the site when you book.
Which fire and rescue service is responsible for Hale?
Fire safety enforcement in Hale is handled by Kent Fire and Rescue Service. Records of extract cleaning are a sensible thing to have ready if a fire safety officer carries out an audit.
Can you look after several sites?
Yes. One number covers all your sites across London and the South East, and visits can be set on a regular cycle.
Can you come out in an emergency?
Yes, day and night, every day of the year. Office hours are Monday to Friday, 8am to 6pm, with the emergency line covering every other hour.
Why is my canopy dripping grease?
A full trough, gaps around the filters or a coated plenum. We clean all three and point out anything that’s causing it.
What does TR19 mean?
TR19® is BESA’s specification for ventilation hygiene. Since 2019, TR19® Grease has been a standalone specification for grease in kitchen extract systems, and TR19® Air covers general supply and extract systems.
How long will it take to clean the canopy?
It takes a few hours, depending on the size of the canopy and how much grease has built up. We will confirm how long when we quote.
How much does canopy cleaning cost in Hale?
The cost depends on the size of the system, its condition, access and timing. Ask us for a fixed quote, normally ready within one working day.
For landlords and multi-site operators
When the building owner and the occupier are different, it’s worth checking the lease for who maintains the systems. We can quote either party and send the paperwork to whoever needs it.
Keeping records across a portfolio is half the battle. Each visit produces a dated report with photos, so you can show an insurer or inspector what was done at each site.
Grease, kitchens and Hale
Sea air reaches Hale, which sits within about 3 miles of the coast. Corrosion on the fan housing and cowl is worth a look at every clean, alongside the grease. The FSA’s food hygiene register includes about 12 bars, pubs and nightclubs within 1.5 miles or so of the middle of Hale. Wherever they cook, the canopy, duct and fan collect grease just as a restaurant’s do. Food hygiene inspections in Hale are the job of Medway council’s environmental health team. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. A dated certificate in the maintenance file answers the question before it’s asked.
Older buildings often hide long, awkward duct runs, and if you run a kitchen at a historic venue in the area (Restoration House is about 2.7 miles north-west), access may need planning. For schools such as Kingfisher Community Primary School, kitchen extract cleaning is normally booked for the holidays, when the canteen is closed. Kitchens that cook twelve hours or more a day, as some healthcare kitchens do, fall into BESA’s three-monthly minimum; Medway Maritime Hospital is the nearest hospital to Hale, about 1.3 miles north-west.
Hale is about 1 mile south-west of Gillingham, in Medway. From the centre of Hale to the outskirts, canopy cleaning is available to all kinds of commercial premises, from small sites to large estates. Hale is one of 68 places in Medway where we work for canopy cleaning. Our Maidstone page covers sites nearby, about 7 miles away.
We work across the ME5 postcode area for canopy cleaning and the roads nearby. If your site is just outside Hale, we cover Darland (1 mile south-east), Capstone (1 mile south-east), Luton (1 mile north-west), Gillingham (1 mile north-east) and Chatham (1 mile south-west). We also work in nearby towns such as Rochester (3 miles north-west), Strood (4 miles north-west), Hoo St Werburgh (4 miles north), Rochester Riverside (3 miles north-west), Peters Village (4 miles west) and Frindsbury (3 miles north-west).
Around Hale
Locally, jobs take us to businesses close to The Star pub, Chatham Grammar School for Girls and Darland Banks. For rail, the closest station is Gillingham (Kent) station, about 1.6 miles north. Well-known places in the area include Rochester Castle (2.9 miles north-west) and Pentagon Shopping Centre (1.9 miles north-west). Green spaces nearby include Blue Bell Hill and Burham Down.