Medway · Kitchen extract cleaning
Kitchen extract cleaning in Hale, Medway
For kitchen extract cleaning in Hale, one call is all it takes, from survey to sign-off. CHAS and SafeContractor accredited, ISO 9001 and fully insured.
- An extract that has never been cleaned to TR19
- Heavy grease build-up inside the duct runs
- Grease smells coming from the extract
About our kitchen extract cleaning in Hale
Cooking sends fat-laden vapour into the canopy with every service. As it cools, it clings to the inside of the ductwork and keeps building. That layer will burn, and a proper clean removes it before it becomes a fire risk. Common call-outs are for heavy grease build-up inside the duct runs and grease dripping from the canopy or filters, across discharge points, extract fans and plenums and filters. Hood cleaning is where most enquiries from Hale start: a system that is clean inside, not just on the surface, and a certificate that proves it.
Grease that collects out of sight, behind the filters and along the duct, is what insurers and fire officers worry about, so that is where most of the work in Hale goes.
In a village or hamlet like Hale, the kitchens that need extract cleaning are normally a pub, a school, a care home or a hall kitchen, wherever there is one. Every one of them still needs its extract kept clear of grease, whatever the size of the place.
Duct Doctor has been trading since 2009, as a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. We also hold CHAS, SafeContractor and ISO 9001, and we’re fully insured.
- Where
- Hale (ME5)
- Region
- Medway
- Paperwork
- TR19® certificate and photo report
- Quote
- A fixed quote up front
- Working hours
- Nights, weekends or holidays to suit you
- Telephone
- 0345 646 2711
- Last updated
- 30 October 2026
Part by part
Ductwork and risers
Horizontal runs collect grease as the air slows and cools. We open access panels along the route and clean each section, recording any that can’t be reached.
Grease filters
We clean the grease filters as part of the job, and put back so they seat correctly. Damaged ones are noted on the report.
When it’s something else
In fairness, some problems need a different fix:
- A grease trap that needs emptying
- A canopy that’s too small or a system that was badly designed
- A fan motor or bearings that have failed (that needs a fan repair or replacement)
Not sure which it is? You can phone us on 0345 646 2711 or email us and we will tell you honestly before booking.
Where we work
- Discharge points
- Plenums and filters
- Vertical risers
- Extract fans
- Horizontal duct runs
- Canopies and hoods
In-house cleaning or a specialist?
When your team notices a problem between visits, like drips, unusual noise, smells or damaged filters, it’s best reported rather than tackled in-house. We can diagnose it and quote.
Keep a record of what your team does. A dated log of in-house cleaning and checks helps show that the system is managed between specialist visits, alongside our reports.
What we do, step by step
Your trading hours come first. We book the visit for a time the area is closed, whether that’s an evening, overnight or a weekend. When the team arrives, the work area is protected and the relevant equipment is switched off to cool, and the job takes one visit for most kitchens, while large or complex systems may need more than one. Somewhere as small as Hale, the date and timings are agreed with you well before the day.
- You send pictures or we visit, and the system is surveyed from canopy to discharge.
- Grease thickness is measured and the price is fixed before work starts.
- On the night, the equipment is off and cool and the kitchen is sheeted.
- We work through the system from the canopy to the fan and discharge.
- We re-test, photograph and send your certificate and photo report.
Getting ready for the visit
- Let us know about permits to work or site inductions
- Make sure equipment near the work can be switched off and left to cool
- Tell us about access, such as roof hatches, plant rooms, ceilings or locked areas
Ask for a quote
Quoting starts with a diagnosis, from your photos and details or, where that isn’t enough, a survey on site. After that, you get a fixed price for the work, before any work starts.
Advice
Also in Hale
Your questions about kitchen extract cleaning in Hale
Can you get to a site in Hale?
Yes, Hale is part of our area, however small the site. A survey first, from photos or a visit, means we arrive with the right kit.
Does coastal air change anything about kitchen extract cleaning in Hale?
It can. Hale is within about 3 miles of the coast, and salt air speeds up corrosion. We look at fans, cowls and fixings for rust as well as grease.
How long will the clean take?
Length of duct, grease levels and access all affect it. Most jobs take a few hours for a small kitchen, longer for a large system.
What is TR19?
It’s the industry benchmark for cleaning ventilation and kitchen extract systems, written by BESA. It covers how systems are inspected, cleaned and checked, and it takes a risk-based approach.
Can you price the work without visiting?
Yes, for many jobs. Send wide shots, close-ups of any access panels and anything that worries you, and we usually come back within one working day. Some sites still need a visit, and we’ll say so.
How much does kitchen extract cleaning cost in Hale?
The cost depends on the size of the system, its condition, access and timing. Call for a fixed quote, usually ready within one working day.
Can you come out in an emergency?
Yes. For anything urgent, such as a fan failure or damage after a fire, ring the 24/7 line, and we will advise on what to do next.
How much notice do you need?
For planned work, earlier is better, particularly if your next visit is nearly due. For emergencies, we take calls 24/7.
What affects the quote in Hale
Before we fix a price, we need to know a few things. We check:
- The times the site is available
- One-off work versus a regular cycle
- How big the system is
- The number of sites or systems
Every site is different, so each one gets its own fixed quote. The size of the job, how we reach it, its condition and the working hours all make a difference.
What we need to know
When you contact us, it’s useful to have:
- Detail shots of panels, filters and grilles
- Wide photos of the system and the area around it
- The paperwork from the last visit, if you have it
- The site address and the type of premises
For kitchen extract cleaning in Hale, phone us on 0345 646 2711 or email us. Tell us what kind of premises it is and when it’s open, and send photos or your last report if you can. A fixed quote usually follows within one working day.
Multi-site and managed buildings
For anyone managing more than one site, we can schedule visits across all of them on one quote. Each site gets its own report and pictures, so each one has its own record.
Managing agents often deal with us directly. Send the address, what’s needed and how access works, and we’ll send a fixed quote.
Common problems we fix in Hale
The reason for all this is fire. Flames from a pan or grill can be pulled into the canopy by the fan, and once grease in the duct catches, fire can spread through the building’s ductwork. That is why controlling extract grease belongs in the fire risk assessment.
These are the problems we see most often:
- Grease smells coming from the extract
- An extract that no longer clears the smoke
- Proof of cleaning requested by an insurer
- Grease drips onto cooking equipment
If you run a church or community hall kitchen, near Christ Church or elsewhere in Hale, its extract still collects grease from every lunch and event.
What to look for in a quote
- What records you will receive afterwards
- Whether the whole system is included, or only the parts that are easy to reach
- What happens if part of the system cannot be accessed
- Proof of insurance
Grease, kitchens and Hale
At about 3 miles from the coast, Hale is close enough for sea air to matter. Salt air speeds up corrosion of roof-level fans, discharge cowls and their fixings. The Food Standards Agency lists about 12 pubs and bars as registered food businesses within 1.5 miles or so of the middle of Hale. Breakfasts, bar meals and functions all put grease into the extract wherever they’re cooked. Hale is covered by Kent Fire and Rescue Service. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract.
Kitchens that cook twelve hours or more a day, as some healthcare kitchens do, fall into BESA’s three-monthly minimum; Medway Maritime Hospital is the nearest hospital to Hale, about 1.3 miles north-west. School kitchens, at schools like Kingfisher Community Primary School for example, are normally cleaned in the holidays so no lunches are lost.
Hale is about 1 mile south-west of Gillingham, in Medway. We carry out kitchen extract cleaning for businesses, landlords and public buildings in Hale and the rest of Medway. Our Medway coverage runs to 68 places, Hale among them. We also work in Maidstone, about 7 miles from Hale.
Postcode districts we cover here for kitchen extract cleaning: ME5. We also cover the places around Hale: Darland (1 mile south-east), Capstone (1 mile south-east), Luton (1 mile north-west), Gillingham (1 mile north-east) and Chatham (1 mile south-west). We also work in nearby towns such as Rochester (3 miles north-west), Strood (4 miles north-west), Hoo St Werburgh (4 miles north), Rochester Riverside (3 miles north-west), Peters Village (4 miles west) and Frindsbury (3 miles north-west).
What’s near Hale
Typical jobs here are in premises near The Star pub, Chatham Grammar School for Girls and Darland Banks, among other places. Hale’s nearest station is Gillingham (Kent) station, roughly 1.6 miles north. Other landmarks nearby include Rochester Castle (2.9 miles north-west) and Pentagon Shopping Centre (1.9 miles north-west). Not far away are Blue Bell Hill and Burham Down.