Medway · Kitchen extract cleaning
Capstone kitchen extract cleaning
One call covers kitchen extract cleaning in Capstone, from survey to sign-off. CHAS and SafeContractor accredited, ISO 9001 and fully insured.
- Cleaning needed before an insurance renewal or survey
- An overdue clean flagged by an EHO or fire officer
- Grease dripping from the canopy or filters
Capstone: your questions answered
Will you come out to Capstone?
Yes. Capstone is within the area we cover across London and the South East. Let us know about access, parking and anything unusual about getting there when you book.
Which fire and rescue service is responsible for Capstone?
Capstone is in the area of Kent Fire and Rescue Service. If a fire safety officer visits a commercial kitchen, they may ask about the fire risk assessment and how the extract is kept clean.
What should I send you?
The site address, the type of premises and your opening hours, plus photos of the system and your last certificate or report if you have one.
Where does the waste go?
We contain it and take it with us. Grease, debris and waste water are collected as the work goes on rather than letting it spread.
Can you look after several sites?
Yes. You deal with one contact for every site across London and the South East, and visits can be set on a regular cycle.
Do insurers need proof of extract cleaning?
Grease in an extract is a known fire risk, which is why many insurers require TR19 cleaning. Each clean gives you a certificate and photo report to show them.
Do you survey before quoting?
Yes. Photos often do the job, while bigger or harder-to-see systems are surveyed on site.
What accreditations do you hold?
As a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, our work sits within an independently audited scheme. We hold CHAS, SafeContractor and ISO 9001 too, and we are fully insured.
About our kitchen extract cleaning in Capstone
We treat an extract system much as a doctor treats a patient: survey first, clean second, sign-off last. That clean bill of health comes as a TR19 certificate and a photo report, issued through the BESCA Vent Hygiene Elite portal. Common call-outs are for a system with no record of a TR19 clean and proof of cleaning requested by an insurer, on horizontal duct runs, vertical risers and discharge points. For TR19 kitchen extract cleaning in Capstone, one call covers the survey, the clean and the paperwork, wherever you are in Medway.
The fire risk in a kitchen extract sits in the parts nobody sees: the plenum, the duct and the fan, so that is where most of the work in Capstone goes.
Work in a small place like Capstone starts with a call to agree access and timings, and the clean itself is the same full TR19® job as in any town: canopy, filters, duct, fan and discharge, with a certificate and photo report at the end.
Think of the report as the system’s health record: a dated account with photos of everything we did. Grease extract cleans are also certificated to TR19® Grease through the BESCA VHE portal and sits alongside the report.
- Place
- Capstone (ME7)
- Region
- Medway
- Paperwork
- Certificate and photo report
- Price
- Fixed quote, normally within a working day
- Hours
- Overnight and weekend work, 24/7 emergency callout
- Call
- 0345 646 2711
- Updated
- 30 October 2026
Also in Capstone
What we do, step by step
We are used to working while the site is closed. Evenings, nights and weekends are when much of our work happens, so a kitchen or building can carry on as usual the next day. The visit itself takes anything from a few hours to a full night, depending on the size of the system. In a small place like Capstone, the journey is planned ahead and the visit arranged around the site’s hours.
- First the diagnosis: a survey of the whole system and its access points.
- We record grease levels at set points, then fix the price.
- We arrive after close, protect the area and contain the waste.
- Heavy deposits are scraped by hand and the system degreased to TR19® Grease.
- Then the clean bill of health: readings, a TR19 certificate and a photo report with the next date.
Preparing for the visit
- Tell us where we can park and unload
- Make sure equipment near the work can be switched off and left to cool
- Name a contact who can let us in at the agreed time
Ask for a quote
For a fixed quote, call 0345 646 2711 or drop us a line with the site type, your trading hours and a short description of the system. Photos and the last report, if you have one, make the quote quicker. We usually come back within one working day.
Related advice
Landlords, agents and facilities managers
For anyone managing more than one site, we can schedule visits across all of them on one quote. Each site gets its own report and pictures, so records stay tidy.
Multi-site operators often want one contractor and one number. We work across London and the South East, so visits at different addresses can be planned together and kept on a regular cycle.
In-house cleaning or a specialist?
Good housekeeping makes our visits easier, not unnecessary. Regular in-house cleaning slows the build-up, but the parts you cannot see still need a specialist at the right interval.
If your staff spot something between visits, such as dripping grease, a noisy fan, a smell or a filter that will not come clean, it’s best reported rather than tackled in-house. We will take a look and give you a fixed quote.
When something else is needed
We’ll always give you a straight diagnosis, so here’s what this work cannot put right:
- Ductwork that’s corroded, split or leaking (that’s for a ductwork contractor)
- An undersized canopy or fan
- A grease trap that needs emptying
If you’re not sure, just give us a ring on 0345 646 2711 or use the quote form and we’ll give you a straight answer.
Where we work
- Extract fans
- Canopies and hoods
- Discharge points
- Vertical risers
- Horizontal duct runs
- Plenums and filters
Kitchen extracts in Capstone
Capstone is within about 3 miles of the coast. Metal on the roof weathers faster close to the coast, and the extract fan and cowl are no exception. Food Standards Agency data counts about 25 restaurants, cafés and canteens and about 30 sandwich bars and takeaways within 1.5 miles or so of the middle of Capstone. Those that fry, grill or roast under a canopy need their extracts cleaned at intervals set by how long they cook. Fire safety in Capstone falls to Kent Fire and Rescue Service. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract.
Bursars and site managers at schools such as Hempstead Infant School tend to book extract cleaning for when the kitchen is empty. Healthcare kitchens, like those at hospitals such as Medway Maritime Hospital (about 1.7 miles north-west), often cook for long hours, which puts them in BESA’s heavier-use bands. Where a hall near All Saints Church, or anywhere in Capstone, hosts lunch clubs or events, its extract gathers grease just as a café’s does.
Capstone is about 1 mile south-west of Gillingham, in Medway. Sites in Capstone get the same service as everywhere we cover: diagnosis first, a fixed price, out-of-hours working where necessary and a written report with pictures. Our Medway coverage runs to 68 places, and Capstone is one of them. For sites nearby, see our Maidstone page, about 6 miles away.
Our technicians cover all of the ME7 postcode area for kitchen extract cleaning and the roads nearby. If your site is just outside Capstone, we cover Darland (1 mile north), Hale (1 mile north-west), Hempstead (1 mile south-east), Gillingham (1 mile north-east) and Chatham (1 mile west). We also work in nearby towns such as Rochester (4 miles north-west), Strood (4 miles north-west), Hoo St Werburgh (5 miles north), Rochester Riverside (3 miles north-west), Peters Village (4 miles west) and Brompton (3 miles north-west).
Near you in Capstone
In Capstone, that means kitchens and buildings near Chatham Grammar School for Girls, The Star pub and The Robert Napier School, among other places. The closest station to Capstone is Gillingham (Kent) station, about 2 miles north of the centre. Other landmarks nearby include Medway Maritime Hospital (1.7 miles north-west) and Pentagon Shopping Centre (2.3 miles north-west). Not far away are Burham Down and Blue Bell Hill.
How we price kitchen extract cleaning
A fixed price needs a few facts first. We look at:
- Site requirements such as sign-in and permits
- How easy every part is to reach
- One-off work versus a regular cycle
- How big the system is
Leaving it longer rarely makes the work cheaper. Build-up, wear and faults tend to get worse, not better, and a neglected system can mean more work. If you’re unsure, call 0345 646 2711, or email photos and we’ll give you an honest view and a fixed quote.
Asking for a quote
Photos let us diagnose from a distance. The most useful are:
- Wide pictures of the system and the area around it
- The paperwork from the last visit, if you have it
- Your opening hours and when the area is out of use
- The roof, plant room or outside wall the system runs to
For kitchen extract cleaning in Capstone, call 0345 646 2711 or use the quote form. Let us know the site type and the opening hours, and send photos or your last report if you can. A fixed quote typically follows within one working day.
Keeping the system healthy
Results last longer with the right care. Here’s what we suggest:
- Diarise the next clean as soon as you get the certificate
- Keep the TR19 certificate and photo report in the maintenance log
- Empty any grease troughs or cups on the canopy
- Clean grease off the canopy surfaces regularly
If we couldn’t get into part of the duct, the report says so plainly. That is part of an honest TR19 clean, not a failing, and new access panels can be fitted so the next clean covers it.
Keep the outside of the canopy wiped and any grease cups emptied. It won’t replace a TR19 clean, but it slows what reaches the duct.
Why it’s worth doing now in Capstone
Putting it off simply moves the grease further down the duct. Over time, soft grease bakes into a harder, thicker crust, and that takes more work to shift. Staying on a regular cycle keeps each clean manageable. A fault that closes a site in a village like Capstone affects everyone who depends on it.
The price reflects the work, not guesswork. That’s why we survey first, from pictures or on site, and the price is agreed before any work starts.
Why book with us
- In business since 2009
- A BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- CHAS, SafeContractor and ISO 9001
- One number for every site across the South East and London
Take a look at what affects the cost or our accreditations.