Medway · Grease filter exchange
Grease filter exchange in Capstone, Medway
A scheduled grease filter exchange, swapping dirty canopy filters for clean ones for commercial sites in Capstone and across Medway. CHAS, SafeContractor and ISO 9001, and fully insured.
- Hand-washed filters that still look greasy
- A canopy running with filters missing
- Filter washing that keeps being missed
Common problems we fix in Capstone
The type of cooking matters. Fryers, grills and woks load filters faster than ovens and steamers so no single schedule suits every kitchen.
Look out for these warning signs:
- Drips falling from the filters onto equipment
- Damaged filters letting grease past
- Grease collecting in the filter channels
- Blocked baffle filters
Term dates shape school work: for a school like Hempstead Infant School, an extract clean fits neatly into a half-term or summer break.
Questions to ask before you book
- Exactly which parts of the system are covered
- What paperwork you get at the end
- Whether the quote shows VAT
- Which accreditations they hold, and whether you can check them
Grease filter exchange for kitchens and businesses in Capstone
The filters in the canopy are the first thing cooking vapour meets. Their job is to stop grease getting further into the system, but only while they’re reasonably clean. With grease filter exchange, clean filters replace greasy ones at regular intervals. The work covers restaurants and pubs, island canopies and mesh filters, and common reasons people get in touch are gaps where filters have been removed and filters that come out of the sink still dirty.
Somewhere as small as Capstone, commercial kitchens are few: perhaps a pub, a school or care home kitchen, or a hall used for events. Every one of them still needs its extract kept clear of grease, whatever the size of the place.
We have been trading since 2009, and we’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. We also hold CHAS, SafeContractor and ISO 9001, and we’re fully insured.
- Place
- Capstone (ME7)
- Wider area
- Medway
- Records
- Written report with photos
- Quote
- A fixed quote up front
- Hours
- Overnight and weekend work, 24/7 emergency callout
- Phone
- 0345 646 2711
- Updated
- 30 October 2026
What grease filter exchange cannot fix
Some problems need a different service or another trade:
- An extract that was undersized from the start
- Grease already built up in the ductwork, which needs a full TR19 clean
- Odours from the discharge that filters won’t stop
If in doubt, call us on 0345 646 2711, or send details by email and we will say what we think before booking.
What the work covers
- Baffle filters
- Island canopies
- Restaurants and pubs
- Mesh filters
- Wall canopies
- School and hospital kitchens
Common questions in Capstone
Can a school canteen extract in Capstone be done out of term time?
Yes, and it’s the easiest time to do it. Around Capstone, the Food Standards Agency lists about 12 schools and colleges with registered kitchens within a mile and a half or so. Send us your term dates when you call us on 0345 646 2711 or use the quote form, and we’ll fit the work in.
Who enforces fire safety at workplaces in Capstone?
Fire safety enforcement in Capstone is handled by Kent Fire and Rescue Service. It’s worth keeping your fire risk assessment, TR19® certificates and photo reports together, ready to show.
Do you provide a certificate or report?
Yes, on every job. It’s a dated, written report with pictures, and TR19® Grease cleans come with a certificate through the BESCA VHE portal. Keep it in your maintenance log.
Will we have to stop cooking for a filter change?
Most changes take less than an hour in most kitchens, so the impact is small. We plan visits outside your busiest times wherever possible.
What do you do to protect the area?
With sheeting and covers, before anything else happens. We keep the work contained and leave the area clean.
Which records should we keep?
Everything that shows the system is looked after: our reports and pictures, any certificates and your in-house logs. One maintenance log per site keeps it simple.
What if parts of the system can’t be reached?
Anything we can’t reach goes on the report, with a note of where it is, and we explain what access is needed, such as extra access panels in ductwork.
Do you take the used filters away?
We do. The dirty filters are taken away for cleaning while a clean set goes in.
How we price grease filter exchange
The quote reflects the site in front of us. We take into account:
- The size of the system
- What state the system is in
- The times the site is available
- Site requirements such as sign-in and permits
Putting the work off seldom saves money. Problems in a system tend to grow, and a neglected system can mean more work. If you’re not sure what’s needed, ring 0345 646 2711 or send us an email and we’ll give you an honest view and a fixed quote.
What we need to know
To speed up the quote, send us:
- Detail shots of panels, filters and grilles
- The roof, plant room or outside wall the system runs to
- Any previous report or certificate
- The postcode and the type of business
To help us quote: the address, the type of site and when it’s open, a few photos and the last certificate or report, if there is one. Then call 0345 646 2711, or send details by email.
Why it’s worth doing now in Capstone
Grease dripping from the canopy is a sign the filters cannot hold any more. Drips land on surfaces and equipment below and that’s the kind of thing inspectors look for. Equipment tucked in a roof space or outbuilding near Capstone rarely gets looked at unless someone books it.
A single site or a whole portfolio, the quote is built the same way: the work involved, the access and the timing. The price is fixed before any work starts.
What you get with us
- CHAS and SafeContractor accredited, with ISO 9001
- A BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- We are fully insured
- One number for every site across the South East and London
Take a look at what affects the cost or our accreditations and certificates.
How it works
When we arrive, we check the system against the survey or the pictures you sent. Anything unexpected is raised with you before we go further. After that, the work takes anything from a few minutes to an hour or so, depending on the number of filters. If the van will struggle with a lane or gateway near Capstone, let us know and we’ll plan around it.
- We count and measure the filters in every canopy.
- We agree a schedule that suits how much the kitchen cooks.
- On each visit, the dirty filters come out of the canopy.
- We fit clean filters and check they sit snugly in the housing.
- We flag any damaged filters or anything wrong with the canopy.
Getting ready for the visit
- Mention any sign-in, permit or induction we need
- Find the previous report, if there is one
- Agree a time when the area can be out of use
Getting a quote
Some systems can be priced from photos; others need a survey. Big or complicated sites, and systems that are hard to see in pictures, get a survey first. Either way, the quote is fixed before any work is booked.
Related advice
What staff can safely do
If your staff spot something between visits, like drips, unusual noise, smells or damaged filters, they should report it rather than try to fix it. We can diagnose it and quote.
Logging matters as much as cleaning. A dated log of in-house cleaning and checks shows an inspector that the system is looked after between visits, alongside our reports.
Other services in Capstone
Grease, kitchens and Capstone
At about 3 miles from the coast, Capstone is close enough for sea air to matter. Near the sea, the fan and discharge at the top of a kitchen extract corrode faster than they would inland. Food Standards Agency records list about 25 cafés, restaurants and staff canteens and about 30 sandwich bars and takeaways within about 1.5 miles of central Capstone. Where they cook under a canopy, the grease filters are the first line of defence and clog quickly. Fire safety in Capstone falls to Kent Fire and Rescue Service. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order.
Volunteers running a hall kitchen near All Saints Church, or anywhere in Capstone, may not know when the extract was last cleaned, and a grease test settles it. A hospital like Medway Maritime Hospital, about 1.7 miles north-west, is the kind of site where a kitchen may cook for patients, staff and visitors all day.
Capstone is about 1 mile south-west of Gillingham, in Medway. From the centre of Capstone to the outskirts, grease filter exchange is available to all kinds of commercial premises, from a single unit to a large public building. We cover 68 places across Medway, from busy centres to quieter spots. For sites nearby, see our Maidstone page, about 6 miles away.
Our technicians cover all of the ME7 postcode area for grease filter exchange and the roads nearby. We also cover the places around Capstone: Darland (1 mile north), Hale (1 mile north-west), Hempstead (1 mile south-east), Gillingham (1 mile north-east) and Chatham (1 mile west). Larger places within reach include Rochester (4 miles north-west), Strood (4 miles north-west), Hoo St Werburgh (5 miles north), Rochester Riverside (3 miles north-west), Peters Village (4 miles west) and Brompton (3 miles north-west).
Around Capstone
Locally, jobs take us to businesses close to Chatham Grammar School for Girls, The Star pub and The Robert Napier School, among other places. Capstone’s nearest station is Gillingham (Kent) station, roughly 2 miles north. Nearby you’ll also find Medway Maritime Hospital (1.7 miles north-west) and Pentagon Shopping Centre (2.3 miles north-west). Green spaces nearby include Burham Down and Blue Bell Hill.
Managing agents and facilities teams in Capstone
Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must assess and reduce fire risk, and that can be the employer, the owner, a landlord, a facilities manager or a managing agent. Where responsibility is shared, records matter even more.
Landlords, managing agents and facilities managers book us, not only the businesses that use the systems. Where a system serves more than one tenant, such as a shared riser, it helps to agree who arranges the work, and we can quote for the whole system.