Greater London · Extract fan cleaning

Extract Fan Cleaning in Heron Quays

Extract fan cleaning for commercial sites in Heron Quays and across Greater London. BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease.

  • Vibration from an unbalanced impeller
  • Burning smells from the fan area
  • A fan motor running hot under a coat of grease

Extract fan cleaning in Heron Quays

How the visit works

Before we leave, we walk the area with whoever is on site. We point out anything that couldn’t be reached or needs a follow-up, and the same goes into the written report. The visit takes a few hours where there are several fans or heavy deposits. Expect the work in Heron Quays to happen after your last customer leaves, not during trading.

  1. The fan is found and its type, access and isolation checked.
  2. We isolate the power before opening the housing.
  3. We scrape the heavy grease from the blades and housing.
  4. The fan is degreased, taking care around the motor.
  5. It’s closed up, run, checked and photographed for the report.

Getting ready for the visit

  • Move anything stored near the system
  • Name a contact who can let us in at the agreed time
  • Allow time for equipment near the work to be turned off and cool down

Ask for a quote

To help us quote: the address, the type of site and when it’s open, a few pictures and any previous report or certificate. Once you have those, phone us on 0345 646 2711 or send us an email.

Ask for a quote

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About our extract fan cleaning in Heron Quays

Every TR19® Grease clean includes the extract fan, but a fan can also need attention on its own, for example when it’s noisy or vibrating. A fan-only clean is recorded as exactly that. If you’re dealing with a fan motor running hot under a coat of grease and a heavily greased fan housing, we can put it right.

Kitchens in Heron Quays, like many across London, can share a building with flats or offices, with the duct running up through shared risers. Grease in a duct like that is a fire risk to the whole building, not just the kitchen, so a regular TR19® clean protects everyone in it.

The sign-off is always in writing: a dated report with pictures of the work, plus a certificate through the BESCA Vent Hygiene Elite portal when the work is a TR19® Grease clean. Any parts we couldn’t reach are recorded on it too.

Five Duct Doctor technicians in navy uniforms with the company vans
Place
Heron Quays (E14, SE16, E22)
Region
Greater London
Paperwork
TR19® certificate and photo report
Price
A fixed price before any work starts
Hours
After hours by arrangement; emergencies any time
Call
0345 646 2711
Updated
30 October 2026

What happens if it’s left?

A fan that sounds rough in Heron Quays is often telling you the extract needs a clean. If the fan is coated, the duct before it usually is too, so it’s worth checking the whole system. A busy site in Heron Quays builds up dirt and wear quickly, so putting it off makes the eventual job larger.

One small site or a whole estate, the quote is built the same way: the work involved, the access and the timing. You will have a fixed price before any work starts.

Why Heron Quays businesses choose us

  • Member of BESCA Vent Hygiene Elite, cleaning to BESA TR19® Grease
  • Work around your opening hours, with 24/7 emergency cover
  • We diagnose before we treat
  • Ventilation hygiene specialists since 2009

See our cost guide or our accreditations.

Common problems we fix in Heron Quays

A fan collects more grease when the filters let more through. When filters do not seal, grease goes straight through to the fan, so the fan takes far more than it should.

What we’re most often called out for:

  • A fan left out of previous cleans
  • A fan coated in grease inside its housing
  • A fan that hums, whines or rumbles
  • An extract fan that vibrates or rattles

If you run a church or community hall kitchen, near St Peter's Church or elsewhere in Heron Quays, its extract still collects grease from every lunch and event.

What your quote should include

  • What hours they’ll be on site
  • How VAT is shown on the quote
  • When the next visit should be, and why
  • Whether the figure could change on the day

Choosing a duct cleaning contractor

Landlords, agents and facilities managers

We regularly work with managing agents. Tell us the site, the work and the access arrangements, and we’ll send a fixed quote.

Facilities teams in offices, schools and healthcare sites book us too across Greater London. Larger estates can be phased building by building around the people who use them.

What a clean won’t put right

Before you book, it helps to know what’s not included:

  • A cracked or broken impeller (it needs replacing)
  • A fan that won’t start
  • A dirty duct upstream of the fan

If you’re not sure, just call 0345 646 2711, or send details by email and we’ll give you a straight answer before you book.

Parts of the system we cover

  • Roof-mounted fans
  • Axial fans
  • In-line fans
  • Centrifugal fans
  • Discharge points
  • Fan housings

FAQs for Heron Quays

Does London parking affect a job in Heron Quays?

Tell us where a van can stop near your site in Heron Quays, and about any building rules on loading. Working overnight, as we often do in London, usually makes it simpler.

Do you work overnight in Heron Quays?

Yes, out-of-hours work is a big part of what we do. The work in Heron Quays can fit around your hours. Tell us your opening hours when you ask for a quote.

Does the law say we must follow TR19?

No. The law sets the duty, and TR19® is the recognised benchmark for meeting it. Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person has to manage fire risk, and many insurers can refuse or reduce a claim without proof of cleaning.

Does a TR19 kitchen extract clean cover the fan?

Yes. The whole system is cleaned, from the canopy to the discharge, and the fan sits right in that path, so it’s cleaned too.

Do you work with multi-site operators?

Yes. Send the list of sites and the work at each and you will get one fixed quote.

What happens if you cannot reach some of it?

We record them on the report, with pictures where possible, and we explain what access is needed, for example new access panels.

How often should the extract fan be cleaned?

Daily cooking hours set the minimum in BESA guidance. Heavy use means at least every 3 months, light use at least every 12, fan included.

Is Heron Quays in your area?

Yes. Our area takes in London and the counties of South East England, and that includes Heron Quays.

Staff cleaning versus specialist work

Staff cleaning does not replace a specialist visit; it supports it. Clean filters and tidy surfaces slow the build-up, but the parts you cannot see still need a specialist at the right interval.

Your own staff can handle the daily basics: wiping canopies, washing grease filters and recording it in a log. Inside the ducts, risers and fan is specialist work, and that is where we come in.

What extract fan cleaning looks like in Heron Quays

The FSA’s food hygiene register includes about 53 pubs and bars and about 12 hotels and B&Bs within 1.5 miles or so of the middle of Heron Quays. Where they serve hot food, their kitchen extracts need cleaning to TR19® like any restaurant’s. It’s Tower Hamlets council that sends environmental health officers to food businesses in Heron Quays. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. A dated certificate in the maintenance file answers the question before it’s asked. Most London extract cleaning happens at night, after the last service.

If you run catering at a healthcare site, such as a hospital like Poplar Hospital about 0.9 miles north-east, the extract may need cleaning more often than a part-time kitchen. For schools such as Seven Mills Primary School, kitchen extract cleaning is normally booked for the holidays, when the canteen is closed.

Heron Quays is about 2 miles north-west of Greenwich, in Greater London. Whether your site is in the middle of Heron Quays or further out, extract fan cleaning is available to all kinds of commercial premises, from small sites to large estates. Heron Quays is one of 764 towns, villages and districts in Greater London we cover for commercial clients.

Extract fan cleaning in E14, SE16 and E22 follows the same survey, fixed quote and written report as everywhere else we cover. If you need extract fan cleaning at premises on Tiller Road, Castor Lane and Cassilis Road or a nearby road, our technicians can take on the work. You’ll find Heron Quays on the A1261, so it’s easy for us to get to for out-of-hours visits. Nearby, we also carry out extract fan cleaning in Canary Wharf (1 mile north-east), London Docklands (1 mile north-east), Poplar (1 mile north-east), Coldharbour (1 mile east) and Blackwall (1 mile east). Further out, we also cover London (3 miles west), City of Westminster (6 miles west), Marylebone (5 miles west), Kensington (8 miles west), St Pancras (4 miles west) and Shoreditch (3 miles north-west).

Near you in Heron Quays

We work in commercial kitchens and buildings around Tower Hamlets College, Sir John McDougall Gardens and Canary Wharf College 3, among other places. There’s a railway station in Heron Quays itself: Canary Wharf station. Well-known places in the area include The Pumphouse Educational Museum (0.7 miles west) and Surrey Quays Shopping Centre (1.2 miles south-west). The countryside around Heron Quays includes Tower Hill and St. James's Park Lake.

Map of Heron Quays © OpenStreetMap contributors

Looking after it afterwards

Simple habits between visits make a real difference. We recommend:

  • Don’t store items in front of the fan’s access point
  • Look for grease stains near the discharge
  • Check the report shows the fan was cleaned
  • Listen for new noises or vibration from the fan

Where the fan needs repair rather than cleaning, the report says so. We also repair and replace extract fans, so you have one point of contact.

Make sure the fan is reachable. A fan that can be reached safely is a fan that gets cleaned, whether it’s on a roof, in a ceiling or on a wall.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London