Greater London · Kitchen extract cleaning
TR19 kitchen extract cleaning in Heron Quays
Professional kitchen extract cleaning in and around Heron Quays, booked around your opening hours and signed off in writing with pictures.
- Heavy grease build-up inside the duct runs
- Extraction mentioned at an environmental health visit
- A smoky, hot kitchen with weak extraction
Heron Quays kitchens: local notes
The FSA’s food hygiene register shows about 512 cafés, restaurants and staff canteens and about 163 sandwich bars and takeaways in and around Heron Quays, up to about a mile and a half out. Each one that cooks under a canopy has an extract system that collects grease and needs regular cleaning. Heron Quays is covered by London Fire Brigade. Its fire safety officers can audit commercial kitchens, and grease in the extract is part of a kitchen’s fire risk. Kitchens in Heron Quays get their food hygiene inspections from Tower Hamlets council. They look at how clean the premises and equipment are, and the kitchen extract is part of that. A dated certificate in the maintenance file answers the question before it’s asked.
If you run a church or community hall kitchen, near St Peter's Church or elsewhere in Heron Quays, its extract still collects grease from every lunch and event. Healthcare kitchens, like those at hospitals such as Poplar Hospital (about 0.9 miles north-east), often cook for long hours, which puts them in BESA’s heavier-use bands.
Heron Quays is about 2 miles north-west of Greenwich, in Greater London. Every kind of commercial site in Heron Quays, kitchen extract cleaning is something we can help with. Visits can be booked for evenings, overnight or weekends so trading is not interrupted. We cover 764 places across Greater London, large and small.
All of E14, SE16 and E22 is within our area for kitchen extract cleaning, from busy streets to back roads. You will find streets such as Tiller Road, Castor Lane and Cassilis Road, all of which we cover for kitchen extract cleaning. Heron Quays is on the A1261, which makes it straightforward for our technicians to reach for kitchen extract cleaning. Nearby, we also carry out kitchen extract cleaning in Canary Wharf (1 mile north-east), London Docklands (1 mile north-east), Poplar (1 mile north-east), Coldharbour (1 mile east) and Blackwall (1 mile east). We also work in nearby towns such as London (3 miles west), City of Westminster (6 miles west), Marylebone (5 miles west), Kensington (8 miles west), St Pancras (4 miles west) and Shoreditch (3 miles north-west).
What’s near Heron Quays
In Heron Quays, that means kitchens and buildings near Tower Hamlets College, Sir John McDougall Gardens and Canary Wharf College 3. There’s a railway station in Heron Quays itself: Canary Wharf station. Well-known places in the area include The Pumphouse Educational Museum (0.7 miles west) and Surrey Quays Shopping Centre (1.2 miles south-west). Open spaces near Heron Quays include Tower Hill and St. James's Park Lake.
Kitchen extract cleaning in Heron Quays
Duct Doctor has been cleaning kitchen extract systems since 2009. As a BESCA Vent Hygiene Elite member, we clean to BESA TR19® Grease, and we’re fully insured, with CHAS, SafeContractor and ISO 9001. The work covers plenums and filters, canopies and hoods and vertical risers, and people most often call us about an inspection that picked up a dirty extract and a new tenancy or takeover with no cleaning history. When a restaurant in Heron Quays asks for duct cleaning, it’s nearly always the kitchen extract they mean, and that’s exactly what we do: the whole run from hood to roof, cleaned to TR19® Grease.
A clean in Heron Quays covers the canopy, plenum, filters, ductwork, risers and fan, then record anything that couldn’t be reached.
In a London area like Heron Quays, a kitchen extract often passes through shared space on its way out: a riser, a service void, the floors above. A duct fire there can reach parts of the building far from the range, so a regular TR19® clean protects everyone in it.
Duct Doctor has been trading since 2009, as a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. We also hold CHAS, SafeContractor and ISO 9001, and we are fully insured.
- Location
- Heron Quays (E14, SE16, E22)
- Wider area
- Greater London
- Paperwork
- Certificate plus before-and-after pictures
- Quotes
- A fixed price before any work starts
- Hours
- After hours by arrangement; emergencies any time
- Telephone
- 0345 646 2711
- Last updated
- 30 October 2026
Staff cleaning versus specialist work
In-house cleaning and specialist cleaning do different jobs. Wiping filters daily and washing them weekly keeps the visible parts in order, but grease that has passed the filters is out of reach. Reaching it takes a specialist with the right equipment.
Keep a record of what your team does. A simple log of filter washes, wipe-downs and checks helps show that the system is managed between specialist visits, next to our reports.
Your questions about kitchen extract cleaning in Heron Quays
Do you work overnight in Heron Quays?
Yes, out-of-hours work is a big part of what we do. That way a site in Heron Quays does not have to lose a day’s trading. Your opening times are the first thing we ask for.
Which environmental health team covers Heron Quays?
That’s Tower Hamlets council, whose environmental health officers carry out food hygiene inspections in Heron Quays. Have your latest TR19® certificate and photo report to hand, as an officer may ask how the extract is maintained.
Is Heron Quays in your area?
Yes. Heron Quays is part of the area we cover, within the South East and London area we cover.
Do I have to clean my extract to TR19 by law?
TR19 isn’t written into law, but the Fire Safety Order 2005 does require the responsible person to manage fire risk. Insurers, fire officers and EHOs look to TR19 as the standard, and many policies require it.
What does kitchen extract cleaning cost?
Every site is different, so each gets its own fixed quote. For a quote, call 0345 646 2711 or email us with the site type, opening hours and a few photos.
How long does a kitchen extract clean take?
Length of duct, grease levels and access all affect it. As a guide, it takes as long as the system needs, from a few hours to several planned visits.
Do you have a 24/7 line?
Yes, any time. If something urgent happens, like a fan failing or damage after a fire, call our 24/7 line and we will talk you through the next steps.
What information do you need?
The site address, the type of premises and your opening hours, along with a few photos and any previous report.
When to call us in Heron Quays
Grease in the extract matters because it burns. Flames from a pan or grill can be pulled into the canopy by the fan, where burning grease can carry a fire along the ducts and into other parts of the building. That’s why controlling extract grease belongs in the fire risk assessment.
Clients typically contact us when they notice one of these:
- A TR19 certificate needed for the insurer
- Grease smells coming from the extract
- Ductwork thick with old, hardened grease
- Poor airflow at the canopy
For kitchens close to Canary Wharf station, where the day often starts early and ends late, the extract can be cleaned overnight.
Questions to ask before booking
- Whether the price is fixed
- What hours they’ll be on site
- When the next visit should be, and why
- Their accreditations, such as BESCA Vent Hygiene Elite, CHAS or SafeContractor
Aftercare tips
So the system stays in good health:
- Give the canopy a daily wipe
- Refit filters properly after cleaning
- Keep grease collection points emptied
- Diarise the next clean as soon as you get the certificate
You leave with a date for the next clean, based on your cooking hours and the grease we measured. We can put the system on a 3, 6 or 12-monthly plan, so the date isn’t missed.
Stick to the cleaning interval on the certificate. BESA guidance links the minimum interval to daily cooking hours, so a change in hours may mean a change in interval, and grease readings will show it.
Fixed quotes for kitchen extract cleaning in Heron Quays
There’s no set price list, because no two systems are the same. The quote depends on:
- Site rules, permits and inductions
- Whether we need access equipment or extra panels
- Whether several sites go on one quote
- Whether it’s a one-off visit or part of a schedule
Working hours, access and the scale of the site all affect the cost. Each of those is built into the quote, and the price is fixed before any work starts.
What to send for a quote
There’s no need for technical detail. Just send:
- The postcode and the type of business
- Problems your staff have spotted
- Photos showing the whole system and its surroundings
- Where the plant sits or the system leaves the building, such as a roof or outside wall
There’s no standard price list, because no two systems are the same. We look at your system first, from photos or on a visit, and then give you a fixed quote. To start, ring 0345 646 2711, or email photos.
How the visit works
A visit follows the same order every time: protect the area, make the system safe, do the work, clear away and hand over the paperwork. On site, the work takes as long as the system needs, from a few hours to several planned visits. If your building in Heron Quays has sign-in rules, permits or key holders, mention them when you book.
- We survey the system, from your photos or on site, canopy to discharge.
- We take grease readings at set points and send you a fixed quote.
- On the night, the equipment is off and cool and the kitchen is sheeted.
- We work through the system from the canopy to the fan and discharge.
- We re-test, photograph and send your certificate and photo report.
Getting ready for the visit
- Tell us the best time to work, such as after service or at a weekend
- Mention any sign-in, permit or induction we need
- Let us know about parking and loading
Ask for a quote
To help us quote: the address, the type of site and when it’s open, a few pictures and any previous report or certificate. Once you have those, give us a ring on 0345 646 2711, or email photos.
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Why act early in Heron Quays
After a fire, one of the first questions is often when the extract was last cleaned. Many policies require cleaning to TR19, and an insurer can refuse or reduce a claim without proof. A current certificate is far easier to produce than an explanation. Shared walls, risers and roofs mean a problem at one London site seldom stays put.
The cost depends on the size of the system, the condition it’s in and access to every part of it. We give you a fixed price before work begins, so you know where you stand.
What you get with us
- Fixed quotes from a survey or pictures
- Survey first, then a fixed quote
- Accredited under CHAS and SafeContractor, with ISO 9001
- A BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
See what affects the cost and our accreditations and certificates.
How the job changes from site to site
Canopy and plenum
Grease meets the system first at the canopy and the plenum behind the filters. We clean both inside and out, with the filter housing cleaned too.
Restaurant and pub kitchens
High-heat cooking loads the extract with grease, so grease readings help set the right interval.