Greater London · Ductwork cleaning
Duct cleaning in Heron Quays
Ductwork cleaning for businesses, landlords and public buildings in Heron Quays. BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease.
- A rancid smell from the extract duct
- A grease test showing the duct is overdue
- Gaps where access panels were never fitted
How we handle ductwork cleaning in Heron Quays
Every duct has its own route. Some run a short distance to an outside wall, others climb several floors to the roof. The survey traces the route, so we know where to get in and how long it will take. We are often asked to deal with sections of duct with no access panels and proof of duct cleaning for the insurer, across vertical risers, horizontal duct runs and access panels.
Kitchens in Heron Quays, like many across London, can share a building with flats or offices, with the duct running up through shared risers. A duct fire there can reach parts of the building far from the range, which is why keeping it clean to TR19® matters.
The paperwork matters as much as the work. You get a written report with photos after each visit, covering the work done, any areas we couldn’t access and a recommended next date. Keep it with your fire safety records so it’s ready for an insurer, fire officer or EHO.
- Place
- Heron Quays (E14, SE16, E22)
- Wider area
- Greater London
- Reporting
- Certificate and photo report
- Quote
- Fixed quote, typically within a working day
- Hours
- After hours by arrangement; emergencies any time
- Phone
- 0345 646 2711
- Last updated
- 30 October 2026
Honest limits
In fairness, there are a few things this work will not fix:
- Undersized or badly laid-out ducts
- Sections that cannot be reached safely without new access (those are recorded, and panels can be fitted)
- Duct sections that need replacing
Not sure which it is? You can call us on 0345 646 2711 or email us and we will tell you honestly.
Where we work
- Horizontal duct runs
- Access panels
- Multi-storey ducts
- Attenuators
- Vertical risers
- Bends and junctions
When to call us in Heron Quays
Grease in a duct running from a kitchen in Heron Quays is as much a fire risk as in any building. Once it lights, fire can spread along the duct and into other areas, which is why the responsible person needs it under control.
Signs it’s time to call us include:
- Thick deposits at the bottom of a vertical duct
- Years of grease along the duct floor
- Gaps where access panels were never fitted
- Stale grease odours from the duct
Volunteers running a hall kitchen near St Peter's Church, or anywhere in Heron Quays, may not know when the extract was last cleaned, and a grease test settles it.
What your quote should include
- Proof of insurance
- Whether the work can be done while the site is closed
- Whether the price is fixed
- Which accreditations they hold, and whether you can check them
Also near Heron Quays
What else we do in Heron Quays
Why it’s worth doing now in Heron Quays
Insurers know the risk of a greasy duct. Many require cleaning to TR19, and they can refuse or reduce a claim without proof. Your certificate and photo report show the ducts were cleaned. London sites work long hours, and the longer a job is left, the bigger it gets.
Every site is different, so we price each one individually. Size, access, the condition of the system and when we can work all play a part.
Why us?
- A written report with photos after every visit
- BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- Work around your opening hours, with 24/7 emergency cover
- A fixed price before any work starts
Common questions in Heron Quays
Can parking be tricky for a job in Heron Quays?
A loading bay, a visitor permit or off-street space near the site in Heron Quays makes the visit easier to plan. Night visits tend to make loading easier on London streets.
Can school kitchens in Heron Quays be cleaned in the holidays?
Yes, out-of-term visits are normal for schools. There are about 65 schools, colleges and universities on the FSA’s food hygiene register within about 1.5 miles of Heron Quays. Tell us your holiday dates and we’ll book the visit for when the site is empty.
What happens if there are not enough access panels?
We clean everything we can reach and record what we cannot. Extra panels can be installed, and we can do that for you.
Will the duct clean disrupt the kitchen?
Only while we are working, and we work around you. Most kitchens book overnight or weekend cleans, so no service is lost.
How do you know if the ductwork needs cleaning?
A grease thickness test gives the answer. Using a Wet Film Thickness Test or Deposit Thickness Test, we check the grease at set points. A mean above 200 microns, or 500 microns at any point, means it’s due.
What types of premises do you cover?
Restaurants and pubs, hotels, schools and colleges, hospitals and care homes, offices and retail, as well as food production and leisure sites.
How is kitchen extract ductwork cleaned?
We survey the route, test the grease, then open the access panels. We clean the runs and risers section by section, then the readings are repeated.
Are you accredited?
We’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we carry full insurance.
Grease, kitchens and Heron Quays
The Food Standards Agency lists about 53 bars, pubs and nightclubs and about 12 hotels and B&Bs as registered food businesses in Heron Quays and the streets around it, up to about 1.5 miles out. Breakfasts, bar meals and functions all put grease into the extract wherever they’re cooked. Environmental health officers from Tower Hamlets council inspect food businesses in Heron Quays. The cleanliness of the kitchen and its equipment, extraction included, is part of what they check. A TR19® certificate and photo report after each clean gives you a record to show an inspector. The fire and rescue service for Heron Quays is London Fire Brigade. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order.
Term dates shape school work: for a school like Seven Mills Primary School, an extract clean fits neatly into a half-term or summer break. If you run a café or takeaway near Canary Wharf station, early starts and late finishes leave little time to clean, so overnight extract cleaning suits.
Heron Quays is about 2 miles north-west of Greenwich, in Greater London. Every kind of commercial site in Heron Quays, we can take on ductwork cleaning. Visits can be booked for evenings, overnight or weekends so trading is not interrupted. Across Greater London, we cover 764 places, Heron Quays among them.
Here we cover the E14, SE16 and E22 postcode area for ductwork cleaning. If you need ductwork cleaning at premises on Tiller Road, Castor Lane and Cassilis Road or a nearby road, we can help. Being close to the A1261, Heron Quays is easy for our technicians to reach for ductwork cleaning. Close by, we work in Canary Wharf (1 mile north-east), London Docklands (1 mile north-east), Poplar (1 mile north-east), Coldharbour (1 mile east) and Blackwall (1 mile east). Within a short drive, we also cover London (3 miles west), City of Westminster (6 miles west), Marylebone (5 miles west), Kensington (8 miles west), St Pancras (4 miles west) and Shoreditch (3 miles north-west).
Local landmarks in Heron Quays
Typical jobs here are in premises near Tower Hamlets College, Sir John McDougall Gardens and Canary Wharf College 3, among other places. There’s a railway station in Heron Quays itself: Canary Wharf station. A little further out are The Pumphouse Educational Museum (0.7 miles west) and Surrey Quays Shopping Centre (1.2 miles south-west). Not far away are Tower Hill and St. James's Park Lake.
In-house cleaning or a specialist?
Keep a record of what your team does. A simple log of filter washes, wipe-downs and checks shows an inspector that the system is looked after between visits, next to our reports.
Your own staff can handle the daily basics: wiping down canopy surfaces, cleaning filters and keeping a simple log. Inside the ducts, risers and fan is specialist work, and that is where we come in.
What happens on the day
A visit follows the same order every time: sheeting and protection first, make the system safe, do the work, clear away and leave you the report. On site, the work takes a few hours for a short run, longer for long runs and tall risers. For a job in Heron Quays, tell us about loading bays, permits, lifts and roof access when you book.
- We start by working out how the duct runs and where it can be opened.
- We measure grease thickness at set points before cleaning.
- Access panels are opened and heavy deposits scraped out by hand.
- Horizontal runs and risers are then degreased by the method that suits the deposit.
- Post-clean readings and photos go into the report, with any unreachable section listed.
Getting ready for the visit
- Clear loose items from the work area
- Mention any locked doors, roof access or ceiling voids
- Dig out any earlier paperwork for the system
Ask for a quote
Every quote begins with a look at the system, from your photos and details or, where that isn’t enough, a survey on site. Then we send a fixed price, before we start.
Related advice
Looking after it afterwards
No system stays clean for ever, but care slows the build-up. Our tips:
- Leave a way through to the access panels
- Tell us if grease leaks from the ductwork
- Ask us about extra access panels where sections cannot be reached
- Make sure filters are seated properly
You’ll have a recommended date for the next clean, based on the readings and your daily cooking hours, in line with BESA guidance.
Keep the fan on throughout service. Moving air carries vapour through rather than letting it settle, so switching off early adds to the build-up.
Multi-site and managed buildings
Multi-site operators often want one contractor and one number. We cover South East England and London, so a run of sites can go into one programme and kept on a regular cycle.
We work for landlords, managing agents and facilities managers as well as the people running the site. Shared systems, like a riser serving several units, need a clear agreement on who books the work, and we’re happy to quote for all of it.