Medway · Ductwork cleaning
Ductwork cleaning in North Street, Medway
Specialist ductwork cleaning for North Street: diagnosis first, then a fixed quote, the work and a report with photos. Ask us for a fixed quote.
- Thick deposits at the bottom of a vertical duct
- High readings at a recent grease test
- A duct nobody has opened in years
Leave it or put it right?
Booking the duct clean in North Street now keeps it a planned job. The work takes anything from a few hours to several visits, depending on the length of duct, done out of hours so the kitchen keeps cooking. Our emergency line runs 24/7, but a planned visit to North Street is calmer for everyone.
When the work has to happen, how we reach it and how big the site is can all change the price. We take each of them into account and give you a fixed price before any work starts.
Why North Street businesses choose us
- In business since 2009
- We are fully insured
- A BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- One contact for all your sites in London and the South East
How we handle ductwork cleaning in North Street
Every duct has its own route. A few metres to an outside wall, or a riser up through the building to a roof fan. The survey traces the route and finds every access point before we quote. If you have stale grease odours from the duct and ductwork that has never been cleaned, we can put it right.
Somewhere as small as North Street, commercial kitchens are few: perhaps a pub, a school or care home kitchen, or a hall used for events. Every one of them still needs its extract kept clear of grease.
A written report with photos follows every visit, so you have a record of what was done and when. Kitchen extract cleaning to TR19® Grease is certificated through the BESCA Vent Hygiene Elite portal.

- Location
- North Street (ME3)
- Region
- Medway
- Paperwork
- TR19® certificate and photo report
- Price
- Fixed quote, usually within a working day
- Hours
- Evenings, overnight and weekends; 24/7 emergencies
- Phone
- 0345 646 2711
- Last updated
- 30 October 2026
Common problems we fix in North Street
Grease filters that don’t seal let fat straight through. The duct then takes grease that the filters should have stopped and it fills faster.
What we are most often called out for:
- Duct runs that can’t be reached
- Heavy grease at the base of a riser
- A rancid smell from the extract duct
- Readings above 200 microns from a grease thickness test
If you run a church or community hall kitchen, near Church of St Peter and St Paul or elsewhere in North Street, its extract still collects grease from every lunch and event.
Questions to ask before you book
- Whether the quote shows VAT
- Whether the work can be done while the site is closed
- Exactly which parts of the system are covered
- What paperwork you get at the end
What affects the quote in North Street
There’s no set price list, because sites vary so much. The quote depends on:
- The condition we find in the survey
- Working hours and out-of-hours timing
- Site rules, permits and inductions
- Access, including roofs, risers and ceiling voids
Kitchens, offices, schools and hospitals are all priced the same way: how much there is, how we reach it, what state it’s in and when we can work. Ask for a fixed quote and we’ll go through it with you.
What to send for a quote
We can often survey from photos. Try to include:
- Wide pictures of the system and the area around it
- Any symptoms, from odd noises to smells or leaks
- The postcode and the type of business
- Close-ups of filters, grilles, hatches or access panels
For a fixed quote, ring 0345 646 2711 or drop us a line with the site type, your trading hours and a short description of the system. A few pictures and your last certificate or report help a lot. We normally come back within one working day.
When it’s something else
It’s worth knowing the limits before booking:
- An extract fan that has stopped working
- Duct sections that need replacing
- Fire dampers that don’t close (they need testing and remedials)
If in doubt, phone us on 0345 646 2711, or email photos and we’ll say what we think before you book.
What the work covers
- Bends and junctions
- Vertical risers
- Attenuators
- Horizontal duct runs
- Access panels
- Multi-storey ducts
Aftercare tips
A little care between visits keeps the system in better shape. Our advice:
- Keep access panels clear of stored items
- File each certificate and photo report in the maintenance log
- Do not switch the extract off early
- Tell us if grease leaks from the ductwork
Access panels are closed and sealed back up after cleaning, and the area around them is cleaned down. Grease and dirty water are contained and removed.
Extra access panels mean more of the duct gets cleaned each time. Grease you can reach is grease that gets removed.
Towns and villages near North Street
Other services in North Street
Questions from North Street
Who enforces fire safety at workplaces in North Street?
Kent Fire and Rescue Service is the fire and rescue service for North Street. A recent cleaning certificate and a note of the next clean date show that grease in the extract is being managed.
Is North Street within the area you cover?
Yes, we work in villages as well as towns, and North Street is covered. Photos of the system and directions to the site help us plan the visit.
Can extra access doors be added to the duct?
Yes. We’ll point out where panels are needed, and we can fit them so those sections are cleaned in future.
Where does the waste go?
We contain it and take it with us. We collect grease, debris and waste water as we go rather than letting it spread.
What’s the cleaning interval for extract ductwork?
The duct is cleaned as part of the whole system, at intervals set by BESA guidance, from every 3 months for heavy use to every 12 months for light use. Grease thickness testing shows whether that is often enough.
What do you need from me for a quote?
Only a few details: the address, the site type, your opening hours and how we reach the system. Photos and the last report help too. Then phone us on 0345 646 2711 or email us.
Do you look at the system first?
Yes. We always survey first, either from pictures and details you send or on a site visit. Then you get a fixed quote.
Do you have a 24/7 line?
Yes. If something urgent happens, like a fan failing or damage after a fire, call our 24/7 line, and we will advise on what to do next.
What we do, step by step
The first job on site is protection: sheeting goes over floors and surfaces close to the work. Then we make the system safe and start. The work on site takes anything from a few hours to several visits, depending on the length of duct, and the area is cleaned down before we leave. Photos of the system and how to reach it help us plan a visit to North Street.
- The duct route is surveyed and every access point found.
- Grease thickness is measured at set points.
- Out of hours, the area is protected and the access panels opened.
- Heavy deposits come out by hand, then each section is degreased.
- We close up, re-test, photograph and record anything out of reach.
How to prepare
- Dig out any earlier paperwork for the system
- Let us know about parking and loading
- Make sure equipment near the work can be switched off and left to cool
Get a fixed quote
There’s no standard price list, because every site is different. We look at your system first, from photos or on a visit, and then give you a fixed quote. To get going, call 0345 646 2711, or email photos.
Read more
North Street kitchens: local notes
Sea air reaches North Street, which sits within about 1 mile of the coast. Salt air speeds up corrosion of roof-level fans, discharge cowls and their fixings. The FSA’s food hygiene register shows about 4 restaurants, cafés and works canteens across North Street and its immediate surroundings (about a mile and a half). The duct above a busy canopy coats itself in grease long before anyone sees it. The fire and rescue service for North Street is Kent Fire and Rescue Service. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract.
Healthcare kitchens can’t easily close, so their extracts are cleaned overnight or between meal services; the nearest hospital to North Street is Medway Maritime Hospital, about 4.9 miles south-west.
North Street is about 5 miles north of Gillingham, in Medway. Every kind of commercial site in North Street, ductwork cleaning is something we can help with. We can work out of hours so trading isn’t interrupted. Our Medway coverage runs to 68 places, and North Street is one of them. We also work in Maidstone, around 12 miles away.
All of ME3 is within our area for ductwork cleaning, from busy streets to back roads. Other places close to North Street include Tunbridge Hill (1 mile south-west), Kingsnorth (1 mile south), Stoke (1 mile north-east), Fenn Street (1 mile north-west) and Sharnal Street (1 mile west). Within a short drive, we also cover Gillingham (5 miles south), Chatham (7 miles south-west), Rochester (6 miles south-west), Rainham (5 miles south), Strood (6 miles south-west) and Luton (6 miles south-west).
What’s near North Street
Locally, jobs take us to businesses close to The White Horse pub, among other places. The nearest railway station is Gillingham (Kent) station, roughly 4.2 miles south-west of the centre. Well-known places in the area include Medway Maritime Hospital (4.9 miles south-west) and Upnor Castle (4 miles south-west). The countryside around North Street includes Bishop Saltings.
Different parts, different methods
Access panels
Every section of duct is cleaned through an access panel. Without them, parts of the duct cannot be reached and the report has to say so.
Horizontal duct runs
Long horizontal runs need access panels at regular intervals. Any stretch out of reach is noted and can fit extra panels.