Medway · Ductwork cleaning
Ductwork cleaning in St Mary Hoo, Medway
Ductwork cleaning for St Mary Hoo, from a team that has been trading since 2009. Evenings, overnight and weekends, plus a 24/7 emergency line.
- A grease test showing the duct is overdue
- Grease leaking from duct joints
- Stale grease odours from the duct
How we handle ductwork cleaning in St Mary Hoo
In doctor’s terms, the ductwork is the system’s arteries: find the blockages, clear them, then check the flow is right. Readings taken before and after show the difference, alongside before and after pictures. The work covers bends and junctions, vertical risers and multi-storey ducts, and people most often call us about a grease test showing the duct is overdue and ductwork that has never been cleaned.
In a small place like St Mary Hoo, kitchens are often in older or extended buildings, with long single-storey duct runs, and those horizontal sections are where grease settles. Access, parking and timings are agreed before the day.
The sign-off is always in writing: a dated report with pictures of the work, and for TR19® Grease cleans, a certificate issued through the BESCA VHE portal. Any parts we couldn’t reach are recorded on it too.
- Where
- St Mary Hoo (ME3)
- Wider area
- Medway
- Reporting
- Certificate plus before-and-after pictures
- Quotes
- A fixed price before we start
- Hours
- Nights, weekends or holidays to suit you
- Call
- 0345 646 2711
- Reviewed
- 30 October 2026

Aftercare tips
Results last longer with the right care. Here’s what we suggest:
- Never cook with a filter missing
- Tell us if grease leaks from the ductwork
- Leave a way through to the access panels
- Ask for a grease thickness test if the kitchen gets busier
You will have a recommended date for the next clean, based on the readings and your daily cooking hours, in line with BESA guidance.
Some signs mean the duct needs attention sooner: grease leaking from duct joints, smells, or a fan that sounds rough. Testing will show whether any section has reached 500 microns.
Towns and villages near St Mary Hoo
More services for St Mary Hoo
FAQs for St Mary Hoo
Is ductwork cleaning any different in a coastal place like St Mary Hoo?
It can. Being within about 2 miles of the sea means more corrosion on metalwork in St Mary Hoo than inland. Rooftop fans, discharge cowls and fixings are checked for corrosion as well as grease.
Which fire and rescue service is responsible for St Mary Hoo?
Kent Fire and Rescue Service is the fire and rescue service for St Mary Hoo. TR19® isn’t law, but it’s the benchmark many fire officers and insurers look to when they ask how often the extract is cleaned.
Do I get a certificate for ductwork cleaning?
A full system clean comes with a TR19 certificate and a photo report. It includes readings, pictures and any unreachable sections.
Are you accredited?
We hold CHAS, SafeContractor and ISO 9001, and we are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. The Vent Hygiene Elite scheme is run by BESCA and audited independently.
Do you cover St Mary Hoo?
Yes. Our technicians work in St Mary Hoo, within the South East and London area we cover.
Can we book visits on a schedule?
Yes. Regular plans can run on 3, 6 or 12-monthly cycles, to suit the system and how it’s used.
Is a quote from pictures possible?
Yes, where the pictures show enough. If not, a site survey comes first, then a fixed quote.
Can you look after several sites?
Yes. One number covers all your sites in our area, with visits on a regular schedule.
What happens on the day
When we arrive, we check the system against the survey or the photos you sent. Anything unexpected is raised with you before we go further. From there, it takes from a few hours to more than one visit, depending on duct length and access. We agree a date with you, plan the drive to St Mary Hoo and turn up when the site is quiet.
- The duct route is surveyed and every access point found.
- We take grease readings along the route.
- Out of hours, the area is protected and the access panels opened.
- Heavy deposits come out by hand, then each section is degreased.
- Panels are closed, readings and photos repeated, and unreachable sections recorded.
Preparing for the visit
- Move anything stored near the system
- Name a contact who can let us in at the agreed time
- Let us know about permits to work or site inductions
Get a fixed quote
Quoting starts with a diagnosis, from your pictures and details or, where that isn’t enough, a survey on site. After that, you get a fixed price for the work so you know the cost before any work starts.
Related advice
What the work involves, part by part
Multi-storey and shared buildings
In a building with several floors, the duct may pass other tenants’ spaces. Access is planned with the building’s managers, so the clean is done safely and quietly.
Bends and transitions
Bends, elbows and changes of size are where grease collects most. The air slows and drops its load, so we clean these points carefully.
What affects the quote in St Mary Hoo
Sites vary more than people expect. The main factors:
- How many systems or sites are involved
- The size of the system
- Whether it’s a one-off visit or part of a schedule
- Travel, parking and unloading
Every site is different, so we price each one individually. Size, access, the condition of the system and when we can work all make a difference.
What we need to know
The more you tell us, the more accurate the quote. With your enquiry, please include:
- Problems your staff have spotted
- Where the site is and what kind of site it is
- Photos showing the whole system and its surroundings
- When the site is open and when it’s quiet
The quickest way to a quote is to send photos: the system from a couple of angles, plus any access panels or hatches. Tell us what kind of site it is and when it’s open, and we can price many jobs without a visit.
For landlords and multi-site operators
We regularly work with managing agents. Send the address, what’s needed and how access works and we’ll come back with a fixed quote.
Whether it’s one building or many, you get the same standard: the system surveyed, the price fixed, the visit fitted around trading and everything written up afterwards.
What happens if it’s left?
Insurers know the risk of a greasy duct. Many policies require TR19 cleaning, and a claim may be refused or reduced without evidence. Your certificate and photo report show the ducts were cleaned. If the system at a site near St Mary Hoo fails, there may be nowhere nearby to move to.
A single site or a whole portfolio, we price it on the same basis: the work involved, the access and the timing. You’ll have a fixed price before any work starts.
Why choose Duct Doctor in St Mary Hoo
- One contact for all your sites in London and the South East
- A BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- Fully insured
- We diagnose before we treat
Take a look at what affects the cost or our accreditations.
In-house cleaning or a specialist?
Staff cleaning and specialist work are not the same thing. Wiping filters daily and washing them weekly keeps the visible parts in order, but grease that has passed the filters is out of reach. Reaching it takes a specialist with the right equipment.
Away from the kitchen, the in-house job is mainly checking: clear grilles, a log of filter changes and reporting anything odd. Cleaning inside ducts and units is specialist work.
Ductwork cleaning in St Mary Hoo: the local picture
At about 2 miles from the coast, St Mary Hoo is close enough for sea air to matter. Corrosion on the fan housing and cowl is worth a look at every clean, alongside the grease. Food hygiene inspections in St Mary Hoo are the job of Medway council’s environmental health team. An officer looking round a kitchen will see the canopy, and grease there is hard to miss. Our report lists what was cleaned and when, which is useful to have ready. St Mary Hoo is covered by Kent Fire and Rescue Service. Grease in a kitchen extract is a recognised fire risk, and the fire authority enforces the law on managing it in most commercial premises.
Healthcare kitchens can’t easily close, so their extracts are cleaned overnight or between meal services; the nearest hospital to St Mary Hoo is Medway Maritime Hospital, about 6 miles south-west. Church and community hall kitchens, near Church of St Mary or anywhere around St Mary Hoo, are easy to forget, but their extracts collect grease like any other.
St Mary Hoo is about 4 miles south of Canvey Island, in Medway. Across the ME3 area, we cover ductwork cleaning for commercial sites. St Mary Hoo is one of 68 towns, villages and districts in Medway where we work for ductwork cleaning. Maidstone is in our area too, about 14 miles from St Mary Hoo.
Every address in ME3 is covered for ductwork cleaning, from the main roads to the quietest streets. If your site is just outside St Mary Hoo, we cover Fenn Street (1 mile south-west), High Halstow (1 mile south-west), Sharnal Street (2 miles south-west), Tunbridge Hill (2 miles south) and Kingsnorth (2 miles south). Larger places within reach include Gillingham (6 miles south), Chatham (8 miles south), Rochester (6 miles south-west), Rainham (7 miles south), Strood (7 miles south-west) and Luton (7 miles south).
Local landmarks in St Mary Hoo
Nearby you will also find Bay Museum (3.6 miles north) and Medway Maritime Hospital (6 miles south-west). For a walk, there’s Bishop Saltings.