Greater London · TR19 inspections and grease testing
Custom House TR19 inspection
TR19 inspections and grease testing for businesses, landlords and public buildings in Custom House. CHAS, SafeContractor and ISO 9001, and fully insured.
- Uncertainty over how often to clean
- Ductwork where grease may be over the TR19 limits
- Kitchen extract systems with no recent grease readings
TR19 inspection in Custom House, done properly
BESA sets minimum cleaning intervals by daily use: heavy use (12 to 16 hours a day) every 3 months, moderate use (6 to 12 hours) every 6 months and light use (2 to 6 hours) every 12 months. Those are minimums, and grease readings help set the real interval. The work covers pre-clean surveys, insurer audits and access surveys, and common reasons people get in touch are kitchen extract systems with no recent grease readings and insurers asking for TR19 evidence.
London kitchens tend to trade late and open early, so work in Custom House is normally booked for the night or the early hours. Before the clean, we agree loading, parking and roof access with whoever manages the building.
The sign-off is always in writing: a dated report with photos of the work, and for TR19® Grease cleans, a certificate issued through the BESCA VHE portal. It shows what was done and what, if anything, couldn’t be reached.
- Where
- Custom House (E16, E13)
- Region
- Greater London
- Records
- Certificate plus before-and-after pictures
- Quote
- A fixed price before any work starts
- Working hours
- Overnight and weekend work, 24/7 emergency callout
- Telephone
- 0345 646 2711
- Reviewed
- 30 October 2026
Part by part
Vertical risers
In buildings with several floors, the riser may pass through other tenants’ space, so we arrange access ahead of time.
Horizontal duct runs
Grease can gather thickly at bends and along long runs, well away from where anyone looks.
For landlords and multi-site operators
Whether it’s one building or many, you get the same standard: the system surveyed, the price fixed, the visit fitted around trading and everything written up afterwards.
When the building owner and the occupier are different, the lease normally sets out who maintains what. We’re happy to deal with either side and send the paperwork to whoever needs it.
When to call us in Custom House
Grease in a duct is flammable fuel. A flare-up on the range can be drawn into the canopy and duct, and from there a fire can spread through the ductwork. Measuring it is the first step to keeping it under control.
Any of these means the system needs a check-up:
- Cleaning intervals that may not suit the kitchen
- Parts of the system left out of past cleans
- Checking the result of a recent clean
- Insurers asking for TR19 evidence
Commuter trade near Custom House station can mean long cooking hours, and long hours put a kitchen into BESA’s more frequent cleaning bands.
Before booking anyone
- Whether inaccessible sections are listed on the report
- Whether VAT is included
- What insurance they carry
- Whether a survey comes first
Nearby places to Custom House
More services for Custom House
TR19 inspection in Custom House: the local picture
Look up Custom House on the FSA’s food hygiene register and you’ll find about 247 restaurants, cafés and canteens and about 108 takeaways and sandwich shops within 1.5 miles or so of the middle of Custom House. For any of them with a canopy, measuring grease is better than guessing when to clean. Night work suits London kitchens, and roads and loading bays tend to be quieter too. Custom House sits within the area of London Fire Brigade. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract.
For schools such as St Joachim's Catholic Primary School, kitchen extract cleaning is usually booked for the holidays, when the canteen is closed. Healthcare kitchens, like those at hospitals such as Albert Dock Seamen's Hospital (about 0.5 miles north-east), often cook for long hours, which puts them in BESA’s heavier-use bands.
Custom House is about 1 mile south of Canning Town, in Greater London. Whether your site is in the middle of Custom House or further out, TR19 inspection is available to all kinds of commercial premises, from a single unit to a large public building. Our Greater London coverage runs to 764 places, Custom House among them.
Postcode districts we cover here for TR19 inspection: E16 and E13. If you need TR19 inspection at premises on Tree Road, Ethel Road and Booth Road or a nearby road, we can help. You’ll find Custom House on the A1020, so it’s easy for us to get to for TR19 inspection. Neighbouring places we cover for TR19 inspection include West Silvertown (1 mile south-west), Silvertown (1 mile south), Canning Town (1 mile north), Royal Docks (1 mile east) and Limmo Peninsula (1 mile west). Within a short drive, we also cover London (5 miles west), City of Westminster (8 miles west), Marylebone (8 miles west), Kensington (10 miles west), St Pancras (6 miles west) and Shoreditch (5 miles west).
Landmarks near Custom House
We work in commercial kitchens and buildings around Thames Barrier Park, The Royal Docks Community School and Royal Docks Academy. Custom House has its own railway station: Custom House station. Nearby you will also find Gallions Reach Shopping Park (2.2 miles east) and Charlton Athletic Museum (1.5 miles south). Not far away are Gilbert's Pit and Tower Hill.
What staff can safely do
Keep a record of what your team does. A dated log of in-house cleaning and checks helps show that the system is managed between specialist visits, alongside our reports.
In-house cleaning and specialist cleaning do different jobs. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but grease that has passed the filters is out of reach. That part needs specialist access and equipment.
Why it’s worth doing now in Custom House
Skipping grease testing leaves the cleaning interval to guesswork. If grease reaches 500 microns anywhere, TR19® Grease calls for immediate spot cleaning, and you can only act on that if you’ve measured it. A booked night’s work in Custom House costs you no trading time; an unplanned closure does.
No two sites are the same, so each one gets its own fixed quote. Size, access, the condition of the system and when we can work all play a part.
Why us?
- Trading since 2009
- Fixed quotes, typically within one working day
- Every job surveyed first
- One number for every site across the South East and London
Take a look at how cleaning jobs are priced or our accreditations and certificates.
Your questions about TR19 inspection in Custom House
How do you handle parking and loading in Custom House?
London parking can be tight, so details of loading bays and permits help. Night visits tend to make loading easier on London streets.
Which fire and rescue service is responsible for Custom House?
Custom House is in the area of London Fire Brigade. Records of extract cleaning are a sensible thing to have ready if a fire safety officer carries out an audit.
What does TR19 inspection cost?
The cost depends on the size of the system, its condition, access and timing. Ask us for a fixed quote, normally ready within one working day.
How much notice should we give?
Earlier is better, particularly for night and weekend visits. We typically quote within one working day, and emergencies are covered by our 24/7 line.
Is TR19 cleaning the law?
No. TR19® is BESA’s specification and the industry benchmark, not legislation. The law is the Fire Safety Order 2005, under which the responsible person must manage fire risk, and insurers, fire officers and EHOs look to TR19® as the benchmark.
Can you look after several sites?
Yes. Tell us the addresses and what each needs and you’ll get one fixed quote.
Can you work evenings and weekends?
Yes. Much of our work happens in the evening, overnight or at weekends, so the site does not lose a service.
Will you produce a report for our insurer?
Yes, anywhere in the area we cover. Tell us what your insurer has asked for and we’ll set the report out to match.
How the visit works
Protection comes first: floors, worktops and anything near the work are covered. After that, the system is made safe and the work begins. It takes an hour or two for a single kitchen, longer for a large or complex system, and the area is cleaned down before we leave. Security desks and permits-to-work are routine in London, so let us know what your building in Custom House needs from us.
- Post-clean verification is booked once the clean is done.
- The same access points are opened up.
- We repeat the WFTT or DTT readings.
- We photograph each area to record how it was left.
- We report the findings and flag any areas that need more work.
How to prepare
- Have your last certificate or report to hand
- Let us know about parking and loading
- Plan for cooking equipment or plant to be off before we arrive
Ask for a quote
For a fixed quote, call us on 0345 646 2711 or send us an email with the site type, your trading hours and a short description of the system. A few photos and your last certificate or report help a lot. We typically come back within one working day.
Related advice
Fixed quotes for TR19 inspection in Custom House
We quote each job individually. This is what makes a difference:
- The condition we find in the survey
- Site requirements such as sign-in and permits
- How easy every part is to reach
- Where the site is and how we reach it
Several systems or sites on one quote can make for a more efficient booking. Tell us about everything you’d like looked at, and you’ll get one fixed quote.
Helping us quote
Photos and a few facts are often enough to price the work. Send what you can of the following:
- Where the site is and what kind of site it is
- The roof, plant room or outside wall the system runs to
- Wide pictures of the system and the area around it
- Anything you’ve noticed, such as smells, noise, drips or poor airflow
Want a quote for TR19 inspection? Please call 0345 646 2711 or drop us a line with a few details about the site. We will talk you through the work and send you a fixed quote before you commit to anything.