Greater London · Grease trap cleaning
Custom House grease trap cleaning
Looking for grease trap cleaning in Custom House? We survey first, give you a fixed quote and work around your opening hours, then sign off with a report and photos.
- An under-sink unit that needs regular emptying
- A kitchen drain that smells
- An overdue grease trap
Landlords, agents and facilities managers
Where a tenant occupies the premises but the landlord owns the building, it’s worth checking the lease for who maintains the systems. We can quote either party, and the report can go to both.
Managing agents often deal with us directly. Tell us the site, the work and the access arrangements and we will come back with a fixed quote.
About our grease trap cleaning in Custom House
Fats, oils and grease are the main cause of blocked kitchen drains. Down the line, they can add to fatbergs in the sewer. A well-maintained trap keeps them out of the drains. We are often asked to deal with grease setting in the kitchen pipework and a bad smell from the sinks or drains, across under-sink grease traps, school and care home kitchens and restaurants and takeaways.
Every food business in London is inspected by its local council’s environmental health officers, and walls, floors, ceilings and equipment are all part of the picture. Kitchens in Custom House often book a deep clean before or after an inspection.
For insurers and inspectors, the record counts. So every job comes with a written report and photos, and grease extract cleans come with a TR19® certificate issued through the BESCA Vent Hygiene Elite portal.
- Place
- Custom House (E16, E13)
- Region
- Greater London
- Reporting
- Report and photos after the visit
- Quote
- Fixed quote, typically within a working day
- Working hours
- Nights, weekends or holidays to suit you
- Phone
- 0345 646 2711
- Reviewed
- 30 October 2026
What the work involves, part by part
Grease interceptors
Grease interceptors are larger units that serve busier kitchens. They hold more grease and solids, but they still need regular emptying and cleaning.
Under-sink grease traps
Under-sink traps are cleaned in a short visit and check the seal on the lid.
When to call us in Custom House
For a kitchen in Custom House or anywhere else, the trap is out of sight and out of mind. Hidden under a sink or in a floor, it’s often ignored until something goes wrong.
What we’re most often called out for:
- Sinks that drain slowly
- An overdue grease trap
- A routine grease trap service
- An interceptor full of grease and solids
If you look after a hall kitchen near St Matthew's Church or anywhere in Custom House, a deep clean between busy seasons is easier than a scramble before a big event.
Comparing quotes
- Whether the quote shows VAT
- Whether the price is fixed
- Whether inaccessible sections are listed on the report
- Whether a survey comes first
What we do, step by step
Everything the job needs comes with us, including protection sheets, the right tools and access kit. All we need from you is clear access and the right equipment switched off. On site, the work takes an hour or so for an under-sink trap, longer for a larger unit. Most London sites cannot stop for the day, so work in Custom House is usually done overnight, early in the morning or at weekends.
- We find the trap and check how it’s connected.
- We ask for the sinks that drain into the trap not to be used.
- We take out the layer of fat, oil and grease and any solids.
- The inside, baffles and pipe connections are cleaned.
- The trap is reassembled, checked for leaks and the waste taken away.
How to prepare
- Mention any locked doors, roof access or ceiling voids
- Have your last certificate or report to hand
- Name a contact who can let us in at the agreed time
Get a fixed quote
Getting a quote doesn’t take long. Call or email with a few details and you will usually have a fixed price within one working day. If we need to see the system first, we book a survey around your hours.
Read more
Nearby places to Custom House
What else we do in Custom House
What your team can do, and what needs us
Your own staff can handle the daily basics: wiping down canopy surfaces, cleaning filters and keeping a simple log. What they can’t safely do is clean inside the ductwork, the fan or the risers, which is where we come in.
If your staff spot something between visits, like drips, unusual noise, smells or damaged filters, they should report it rather than try to fix it. We’ll take a look and send you a fixed quote.
Commercial kitchens in Custom House
The FSA’s food hygiene register includes about 22 pubs and bars and about 18 hotels and B&Bs within about 1.5 miles of central Custom House. Pub and hotel kitchens get the same build-up behind equipment and in the grease trap as any other. In London, deep cleans and grease trap work are normally done overnight, so the kitchen opens as normal the next day. It’s Newham council that sends environmental health officers to food businesses in Custom House. Grease behind equipment or on a ceiling is the kind of thing an inspection can note. Keeping a record of deep cleans and grease trap visits helps at inspection time.
If you run a kitchen near Custom House station with long trading hours, grease builds up faster behind equipment and in the trap. A summer deep clean suits schools such as St Joachim's Catholic Primary School, as the kitchen can be stripped back with no lunches to serve.
Custom House is about 1 mile south of Canning Town, in Greater London. For grease trap cleaning in and around Custom House, please give us a ring on 0345 646 2711 or drop us a line for a fixed quote. Our area covers London and the South East, Custom House included. 764 places in Greater London are on our list, large and small.
Work in E16 and E13 follows the same survey, fixed quote and written report as everywhere else we cover. That includes premises on Tree Road, Ethel Road and Booth Road and the roads around them. Main roads around Custom House include the A1020, which makes travel easy for evening and night visits. If your site is just outside Custom House, we cover West Silvertown (1 mile south-west), Silvertown (1 mile south), Canning Town (1 mile north), Royal Docks (1 mile east) and Limmo Peninsula (1 mile west). We also work in nearby towns such as London (5 miles west), City of Westminster (8 miles west), Marylebone (8 miles west), Kensington (10 miles west), St Pancras (6 miles west) and Shoreditch (5 miles west).
Landmarks near Custom House
Around Custom House, our work takes us to kitchens and buildings near Thames Barrier Park, The Royal Docks Community School and Royal Docks Academy, among other places. There’s a railway station in Custom House itself: Custom House station. Nearby you’ll also find Gallions Reach Shopping Park (2.2 miles east) and Charlton Athletic Museum (1.5 miles south). Green spaces nearby include Gilbert's Pit and Tower Hill.
FAQs for Custom House
What do you need to know about parking in Custom House?
Parking and loading in London need planning, so tell us about bays, permits and building rules when you book. If the building has a loading slot system, we will book into it.
Do you work in school kitchens around Custom House out of term?
Yes, out-of-term visits are normal for schools. The FSA’s register shows about 52 schools and colleges with food registrations within roughly a mile and a half of Custom House. Tell us your holiday dates and we’ll book the visit for when the site is empty.
Do you survey before quoting?
Yes. For many sites, pictures and a few details are enough, while bigger or harder-to-see systems are surveyed on site.
Does the report say when we need you again?
Yes. The interval depends on how much the system is used and what we find, and we explain the reasoning on the report.
How much notice should we give?
The more notice, the better, especially for out-of-hours work. Quotes typically come back within one working day, and there’s a 24/7 line for emergencies.
How long does a grease trap clean take?
Each trap is a little different, and you can expect it to take a short visit for a small trap and longer for an inline unit or interceptor. You will know before the visit.
Do you offer maintenance contracts?
Yes. Plans on a 3, 6 or 12-monthly cycle are available, to suit the system and how it’s used.
Why does a grease trap need regular cleaning?
Once it’s full, grease passes straight through. The grease hardens in the pipes, leading to blocked drains and smells, and can add to fatbergs in the sewer.
What grease trap cleaning can’t fix
We will not sell you work that doesn’t address the problem, so here are the limits:
- Blockages in the public sewer beyond the property
- Collapsed or damaged drains, which need a drainage contractor
- Drains that need jetting rather than trap cleaning
If you are not sure, just ring 0345 646 2711 or send us an email and we’ll give you a straight answer before you book.
What the work covers
- Inline grease traps
- School and care home kitchens
- Under-sink grease traps
- Pot wash sinks
- Kitchen waste pipes
- Restaurants and takeaways
Why it’s worth doing now in Custom House
In Custom House, as anywhere, grease trap cleaning is a short, routine visit. Waiting for a blockage turns it into an urgent problem and normally at the worst moment. London buildings are shared, so a fire or failure in one system can reach the neighbours above and beside you.
Combining work into one visit or one programme often makes better use of the time. Tell us about everything you’d like looked at, and you will get one fixed quote.
Why us?
- Accredited under CHAS and SafeContractor, with ISO 9001
- BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- Fully insured
- Every job surveyed first
Read our cost guide and how to check a contractor.