Greater London · Grease filter exchange
Grease filter exchange in Custom House, Greater London
Grease filter exchange for Custom House, with a survey first and a report with pictures at the end. Ask us for a fixed quote.
- Damaged filters letting grease past
- Filters left unwashed on busy weeks
- Grease left in baffles after washing
What affects the cost of grease filter exchange
We don’t publish a price list, because sites vary so much. The quote depends on:
- Site rules, permits and inductions
- The condition of the system
- The times the site is available
- How big the system is
The price reflects the work, not guesswork. That’s why every job is surveyed first, and why the quote is fixed before work begins.
Helping us quote
What to send for a quote:
- When the site is open and when it’s quiet
- Problems your staff have spotted
- Where the plant sits or the system leaves the building, such as a roof or outside wall
- Where the site is and what kind of site it is
We do not publish a price list, because every site is different. Instead, we look at your site first, from photos or a survey, and then send you a fixed quote. To start, give us a ring on 0345 646 2711 or use the quote form.
Grease filter exchange in Custom House, done properly
Washing filters in the kitchen sink is messy and easily missed on a busy week. An exchange service means clean filters arrive and greasy ones leave, so the canopy is never left without filters. If you have smoke and heat lingering under the hood and blocked baffle filters, we can put it right, from restaurants and pubs, school and hospital kitchens and island canopies onwards.
Across London, many commercial kitchens are squeezed into basements and narrow back-of-house spaces, and the duct may run up through several floors before it discharges at the roof. In Custom House, as elsewhere in the capital, a long duct run means more access points to open and more grease to remove.
Nothing is signed off by word of mouth: a dated report with pictures of the work, and for TR19® Grease cleans, a certificate issued through the BESCA VHE portal. Any parts we couldn’t reach are recorded on it too.
- Place
- Custom House (E16, E13)
- Wider area
- Greater London
- Paperwork
- Photo report after every visit
- Quote
- Fixed quote, normally within a working day
- Hours
- Out of hours as standard, 24/7 emergency line
- Telephone
- 0345 646 2711
- Reviewed
- 30 October 2026
Why deal with it now?
Filters full of grease are fuel sitting right above the cooking. Flames from the range can be drawn up into the canopy and grease in the duct can carry a fire further. Keeping filters clean takes some of that fuel away. Choosing the date yourself beats having a fault choose it for you.
Every site is different, so each one gets its own fixed quote. Size, access, the condition of the system and when we can work all make a difference.
Why us?
- Work around your opening hours, with 24/7 emergency cover
- We’re fully insured
- Member of BESCA Vent Hygiene Elite, cleaning to BESA TR19® Grease
- We diagnose before we treat
See what affects the cost and our accreditations.
Also near Custom House
More services for Custom House
Aftercare tips
Simple habits between visits make a real difference. Our advice:
- Never leave gaps in the filter bank
- Mention it if the kitchen gets busier
- Do not refit a filter that’s bent
- Watch for grease drips between visits
Your next visit is scheduled before we leave. If the kitchen gets busier, the interval can be shortened to keep up.
Filters that are left too long stop protecting the system. Getting onto a regular exchange now keeps grease out of the plenum and ductwork until the next TR19 clean.
What a clean won’t put right
A few issues sit outside what this work can do:
- A canopy too small for the cooking beneath it
- Greasy ducts and risers that a filter change won’t reach
- Smell complaints that need odour control equipment
If you’re not sure, just call us on 0345 646 2711 or send us an email and we’ll give you a straight answer before booking.
Parts of the system we cover
- Mesh filters
- Wall canopies
- Island canopies
- School and hospital kitchens
- Restaurants and pubs
- Baffle filters
Different parts, different methods
Baffle filters
Baffle filters are robust and widely used in commercial canopies. They still need regular cleaning as the collected grease builds up between the blades.
Busy restaurant and pub kitchens
Kitchens that fry and grill all day load their filters fast. They often need the shortest exchange interval.
Signs you need grease filter exchange in Custom House
What a kitchen cooks affects how fast filters clog. Frying, grilling and chargrilling produce far more grease than steaming or baking so no single schedule suits every kitchen.
Look out for any of the following:
- Filters that leave gaps in the canopy
- Drips falling from the filters onto equipment
- Grease collecting in the filter channels
- Grease filters clogged with grease
If you cook for passing trade around Custom House station, the extract can be cleaned between your last and first customer.
What your quote should include
- Proof of insurance
- Whether inaccessible sections are listed on the report
- Whether the quote is based on a survey or photos
- Whether the work can be done while the site is closed
The process
Your trading hours come first. Most visits are booked for when the area is out of use, such as evenings, overnight, early mornings or weekends. When the team arrives, the work area is protected and the relevant equipment is switched off to cool, and the job takes anything from a few minutes to an hour or so, depending on the number of filters. Security desks and permits-to-work are routine in London, so let us know what your building in Custom House needs from us.
- First, we check the canopies and the filters in them.
- Any damaged or missing filters are noted.
- We exchange the dirty filters for a clean set.
- The filters are checked for fit before we go.
- Anything that needs attention, such as a greasy plenum, is pointed out.
Before we arrive
- Tell us about site rules, permits or sign-in
- Dig out any earlier paperwork for the system
- Make sure someone can let us in and lock up afterwards
Ask for a quote
For grease filter exchange in Custom House, phone us on 0345 646 2711 or email us. Tell us what kind of premises it is and when it’s open, plus photos or the previous report if they’re to hand. We typically send a fixed quote within one working day.
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Custom House: your questions answered
Can you come to Custom House after we close?
Yes. We work evenings, overnight and at weekends. That way a site in Custom House does not have to lose a day’s trading. Let us know the hours you’re closed and we will book within them.
Does London parking affect a job in Custom House?
London parking can be tight, so details of loading bays and permits help. Working overnight, as we often do in London, normally makes it simpler.
How often should grease filters be changed?
That depends on the cooking. Heavy cooking means more frequent changes than kitchens that cook less. We agree the interval with you.
How do you keep the site clean during the work?
With sheeting and covers, before anything else happens. We keep the work contained and clean down when we finish.
Do you work with multi-site operators?
Yes. Send the list of sites and the work at each and you will get one fixed quote.
Do we lose a day’s trading?
Not usually. We need the work area to ourselves while we’re on site, so the visit goes in a quiet slot.
How much notice do you need?
That depends on the slot you want and the size of the job. Tell us your preferred dates when you ask for a quote, and if it’s an emergency, call us any time.
Do you offer maintenance contracts?
Yes. Tell us what you have and how it’s used and we will propose a schedule with a fixed quote.
Grease filter exchange around Custom House
The FSA’s food hygiene register shows about 247 restaurants, cafés and canteens and about 108 takeaways and sandwich shops across Custom House and its immediate surroundings (about a mile and a half). Swapping filters on a schedule keeps kitchens like these drawing air properly. It’s Newham council that sends environmental health officers to food businesses in Custom House. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. Our report lists what was cleaned and when, which is useful to have ready. Night work suits London kitchens, and roads and loading bays tend to be quieter too.
Where a hall near St Matthew's Church, or anywhere in Custom House, hosts lunch clubs or events, its extract gathers grease just as a café’s does. Bursars and site managers at schools such as St Joachim's Catholic Primary School tend to book extract cleaning for when the kitchen is empty.
Custom House is about 1 mile south of Canning Town, in Greater London. We carry out grease filter exchange for commercial premises of every kind in Custom House and the rest of Greater London. Custom House is one of 764 places in Greater London where we work for commercial clients.
All of E16 and E13 is covered for grease filter exchange, from the main roads to the quietest streets. Local streets include Tree Road, Ethel Road and Booth Road, and we cover them all for grease filter exchange. You will find Custom House on the A1020, so it’s easy for us to get to for out-of-hours visits. If your site is just outside Custom House, we cover West Silvertown (1 mile south-west), Silvertown (1 mile south), Canning Town (1 mile north), Royal Docks (1 mile east) and Limmo Peninsula (1 mile west). Larger places within reach include London (5 miles west), City of Westminster (8 miles west), Marylebone (8 miles west), Kensington (10 miles west), St Pancras (6 miles west) and Shoreditch (5 miles west).
Local landmarks in Custom House
Around Custom House, our work takes us to kitchens and buildings near Thames Barrier Park, The Royal Docks Community School and Royal Docks Academy, among other places. There’s a railway station in Custom House itself: Custom House station. Other landmarks nearby include Gallions Reach Shopping Park (2.2 miles east) and Charlton Athletic Museum (1.5 miles south). Open spaces near Custom House include Gilbert's Pit and Tower Hill.