Surrey · Grease filter exchange

Grease Filter Exchange in The Chart

Grease filter exchange across The Chart and nearby, booked around your opening hours and finished with a written report and pictures.

  • Grease left in baffles after washing
  • Gaps where filters have been removed
  • Staff short of time to wash filters

Book grease filter exchange in The Chart

What a clean won’t put right

A few issues sit outside what this work can do:

  • A canopy that needs a proper clean
  • Extraction problems caused by the fan rather than the filters
  • A canopy that doesn’t capture the vapour properly

If in doubt, give us a ring on 0345 646 2711 or email us and we’ll say what we think before you book.

What we work on in The Chart

  • Mesh filters
  • Baffle filters
  • Wall canopies
  • Island canopies
  • Restaurants and pubs
  • School and hospital kitchens

How we handle grease filter exchange in The Chart

Across The Chart, our filter exchange suits restaurants, pubs, cafés, schools, care homes and other kitchens, from a single canopy to several. Visits can be timed around your service, so cooking is not interrupted. The work covers baffle filters, mesh filters and restaurants and pubs, and people most often call us about a greasy plenum behind the filters and missing filters in the filter bank.

In a village or hamlet like The Chart, the kitchens that need extract cleaning are usually a pub, a school, a care home or a hall kitchen, wherever there is one. Every one of them still needs its extract kept clear of grease, whatever the size of the place.

The report is your system’s health record: dated, with photos, and showing what was done. Grease extract cleans are also certificated to TR19® Grease through the BESCA VHE portal and sits alongside the report.

Place
The Chart (RH8)
Wider area
Surrey
Reporting
Written report with pictures
Price
A fixed quote up front
Working hours
When your site is closed, plus a 24/7 line
Phone
0345 646 2711
Checked
30 October 2026
The Duct Doctor team standing beside their branded white and blue vans

What happens on the day

We’re used to working while the site is closed. A lot of visits happen overnight or at weekends, so the site can open as normal afterwards. On site, the work takes a short visit, depending on how many filters the canopies hold. For a village or hamlet like The Chart, tell us about narrow lanes, gates and parking when you book.

  1. We count and measure the filters in every canopy.
  2. Together we set how often the filters should be changed.
  3. At each visit, the greasy filters are lifted out.
  4. Clean, dry filters are fitted in their place, with no gaps left between them.
  5. If a filter is damaged or the plenum needs attention, we tell you.

Getting ready for the visit

  • Make sure someone can let us in and lock up afterwards
  • Dig out any earlier paperwork for the system
  • Mention any locked doors, roof access or ceiling voids

Ask for a quote

To help us quote: where the site is, what it is and its opening hours, photos of the system and any previous report or certificate. Then ring 0345 646 2711 or drop us a line.

Get a quick quote

Advice

What your team can do, and what needs us

Staff cleaning and specialist work are not the same thing. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but grease that has passed the filters is out of reach. Reaching it takes a specialist with the right equipment.

Your own staff can handle the daily basics: wiping down canopy surfaces, cleaning filters and keeping a simple log. What they cannot safely do is clean inside the ductwork, the fan or the risers, and that’s where we come in.

The Chart kitchens: local notes

Food Standards Agency records include about 4 pubs and bars within 1.5 miles or so of the middle of The Chart. Breakfasts, bar meals and functions all put grease into the extract wherever they’re cooked. Fire safety in The Chart falls to Surrey Fire and Rescue Service. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order. Environmental health officers from Tandridge council inspect food businesses in The Chart. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. A dated certificate in the maintenance file answers the question before it’s asked.

A hospital like Tandridge Priory, about 0.6 miles north-west, is the kind of site where a kitchen may cook for patients, staff and visitors all day. For schools such as Limpsfield CofE Infant School, kitchen extract cleaning is typically booked for the holidays, when the canteen is closed.

The Chart is about 6 miles south-east of Caterham, in Surrey. Anywhere in RH8, we cover grease filter exchange for commercial sites. We cover 395 places across Surrey, from busy centres to quieter spots. You can also see our page for London, about 18 miles away.

All of RH8 is covered for grease filter exchange, from busy streets to back roads. You will find streets such as Stoneleigh Road, St Andrews Way and Ridlands Lane, and we cover them all for grease filter exchange. Close by, we work in Pains-Hill (1 mile west), Moorhouse Bank (1 mile north-east), Goodley Stock (1 mile east), Limpsfield (1 mile north-west) and Crockham Hill (1 mile south-east). Larger places within reach include Epsom (15 miles north-west), Horley (10 miles south-west), Redhill (9 miles west), Ewell (15 miles north-west), Reigate (10 miles west) and Caterham (6 miles north-west).

Landmarks near The Chart

In The Chart, that means kitchens and buildings near Carpenters Arms, Oxted School and Hazelwood School and the streets around them. For rail, the closest station is Hurst Green station, roughly 1.6 miles west. A little further out are Tandridge Priory (0.6 miles north-west). The countryside around The Chart includes Botley Hill and Bay Pond.

Map of The Chart © OpenStreetMap contributors

Keeping the system healthy

Simple habits between visits make a real difference. Our advice:

  • Report damaged filters so they can be replaced
  • Make sure no filter is left out
  • Keep the extract on whenever the range is in use
  • Keep canopy surfaces wiped down

The canopy looks cleaner and the air moves better from the moment they’re fitted. Keep the extract running while you cook so the filters do their job.

A kitchen that’s getting busier needs its filters changed more often. Changing the interval early stops grease building up unseen in the ducts.

Do you need grease filter exchange in The Chart?

Kitchens in The Chart, as everywhere, find filter washing slips down the list on busy weeks. A missed wash or two is all it takes for a filter bank to clog.

These are the problems we see most often:

  • A canopy running with filters missing
  • Grease filters clogged with grease
  • Drips falling from the filters onto equipment
  • Filters that leave gaps in the canopy

If you run a church or community hall kitchen, near St Andrew's or elsewhere in The Chart, its extract still collects grease from every lunch and event.

What to look for in a quote

  • What records you’ll receive afterwards
  • Whether a survey comes first
  • What hours they’ll be on site
  • How VAT is shown on the quote

How to choose an extract cleaning contractor

How we price grease filter exchange

Your quote is based on your site. We take into account:

  • How many systems or sites are involved
  • How big the system is
  • What state the system is in
  • How easy every part is to reach

One small site or a whole estate, the quote is built the same way: the work involved, the access and the timing. The price is fixed before we start.

Asking for a quote

We can often survey from photos. The most useful are:

  • The roof, plant room or outside wall the system runs to
  • Wide pictures of the system and the area around it
  • Any access panels or hatches you can see
  • The postcode and the type of business

Quotes are quick. Call or email with a few details and you will typically have a fixed price within one working day. If we need to see the system first, we book a survey around your hours.

Questions from The Chart

Who enforces fire safety at workplaces in The Chart?

Surrey Fire and Rescue Service is the fire and rescue service for The Chart. Records of extract cleaning are a sensible thing to have ready if a fire safety officer carries out an audit.

Will you come out to The Chart?

Yes, The Chart is part of our area, however small the site. Let us know about access, parking and anything unusual about getting there when you book.

Does a filter exchange disrupt service?

A filter change is quick and can be timed around service. The canopy shouldn’t be used without filters, so we swap them in one go.

Can one contract cover all our sites?

Yes. Our area covers London and the South East, so sites at different addresses can be planned together on one programme. Every site has its own report.

What if parts of the system cannot be reached?

They’re marked on the report. In ductwork, new access panels are often the answer, and we can fit those.

Can we book visits on a schedule?

Yes. We run scheduled maintenance contracts, set at the interval the system needs. The report from each visit recommends the next date.

Do you take the used filters away?

We take them away. That’s the point of an exchange: clean filters in, dirty ones out and nothing greasy left on site.

Are you accredited?

BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease, plus CHAS, SafeContractor and ISO 9001. We’re fully insured and have been trading since 2009.

Why act early in The Chart

For any kitchen in The Chart, filters cannot stand in for a full TR19 clean. But clean filters do help the system between cleans, and that shows when the next clean comes round. A fault that closes a site in a village like The Chart affects everyone who depends on it.

Whatever the type of site, the quote works the same way: the size of the job, access, condition and working hours. Call for a fixed quote and we’ll go through it with you.

Why us?

  • Full insurance on every job
  • Work around your opening hours, with 24/7 emergency cover
  • One number for every site across the South East and London
  • BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease

Read our cost guide or how to check a contractor.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London