Surrey · Grease filter exchange

Grease filter exchange in Horley, Surrey

Our technicians work in Horley on grease filter exchange. Fixed quotes, work around your opening hours and photo reports on every job.

  • Weak extraction at the canopy
  • Bent or damaged filters that don’t sit properly
  • Grease left in baffles after washing

Grease filter exchange across Horley

Grease filter exchange in Horley

Filter exchange sits between full TR19® cleans. Clean filters reduce the grease reaching the ducts though vapour still carries some grease past them. So the canopy, plenum and ducts still need their full TR19 clean. If you’re dealing with grease left in baffles after washing and blocked baffle filters, we can put it right.

For a pub, café or restaurant in a town like Horley, losing a day’s trade to cleaning isn’t an option, so the work is done after service, overnight or on a closed day. By the next service, the kitchen is ready to cook in again.

Think of the report as the system’s health record: a dated account with photos of everything we did. For TR19® Grease cleans, the certificate comes through the BESCA Vent Hygiene Elite portal and sits alongside the report.

Location
Horley (RH6)
Region
Surrey
Reporting
Report and pictures after the visit
Quote
Fixed quote, normally within a working day
When we work
After hours by arrangement; emergencies any time
Call
0345 646 2711
Reviewed
30 October 2026
Five Duct Doctor technicians in navy uniforms with the company vans

How we price grease filter exchange

The price is fixed before any work begins. It takes into account:

  • Whether several sites go on one quote
  • When the work can happen, such as evenings, overnight or weekends
  • The scale of the work
  • What state the system is in

Every site is different, so we price each one individually. Size, access, the condition of the system and when we can work all make a difference.

Helping us quote

To speed up the quote, send us:

  • Problems your staff have spotted
  • A few general shots of the system
  • Your opening hours and when the area is out of use
  • Where the site is and what kind of site it is

Quoting starts with a diagnosis, either from pictures and details you send or from a site visit. Then we send a fixed price, before we start.

Grease, kitchens and Horley

There are about 62 restaurants, cafés and works canteens and about 20 sandwich bars and takeaways within about 1.5 miles of central Horley, according to the Food Standards Agency’s register. Any of those kitchens with a canopy relies on its filters to catch grease before it reaches the duct. Surrey Fire and Rescue Service covers Horley. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract. In Horley, food businesses are inspected by environmental health officers from Reigate and Banstead council. They look at how clean the premises and equipment are, and the kitchen extract is part of that. Keeping each certificate and photo report on file helps show the extract is looked after.

Where a hall near St Wilfrid's Church, or anywhere in Horley, hosts lunch clubs or events, its extract gathers grease just as a café’s does. If you run a café or takeaway near Horley station, early starts and late finishes leave little time to clean, so overnight extract cleaning suits. If you run catering at a healthcare site, such as a hospital like East Surrey Hospital about 2.8 miles north, the extract may need cleaning more often than a part-time kitchen.

Horley is about 5 miles north of Crawley, in Surrey. Horley gets the same approach as every site we work on: diagnosis first, a fixed price, out-of-hours working where needed and a written report with photos. Our area takes in 395 places across Surrey, large and small. For sites nearby, see our Guildford page, about 18 miles away.

Here we cover the RH6 postcode area for grease filter exchange. That includes premises on Station Road, High Street and Church Road and nearby roads. Horley is on the A23 and B2036, so it’s easy for us to get to for out-of-hours visits. Close by, we work in Hookwood (1 mile south-west), Fernhill (2 miles south-east), Burstow (2 miles south-east), Smallfield (2 miles east) and Shipley Bridge (2 miles south-east). Further out, we also cover Epsom (12 miles north), Redhill (4 miles north), Ewell (13 miles north), Reigate (4 miles north), Caterham (8 miles north-east) and Dorking (8 miles north-west). Horley is one of the larger places we cover in Surrey for grease filter exchange.

Landmarks near Horley

Typical jobs here are in premises near The Bull pub and Oakwood School, among other places. For rail, the closest station is Horley station, about 0.8 miles south-east. Other landmarks nearby include Reigate Castle (4.5 miles north) and East Surrey Hospital (2.8 miles north). Green spaces nearby include Reigate Heath.

Map of Horley © OpenStreetMap contributors

What your team can do, and what needs us

In-house cleaning and specialist cleaning do different jobs. Wiping filters daily and washing them weekly keeps the visible parts in order, but grease that has passed the filters is out of reach. Reaching it takes a specialist with the right equipment.

Day-to-day cleaning is something your team can do: wiping down canopy surfaces, cleaning filters and keeping a simple log. Inside the ducts, risers and fan is specialist work, which is where we come in.

For landlords and multi-site operators

Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must assess and reduce fire risk, which may be the employer, owner, landlord, FM or managing agent. Where responsibility is shared, records matter even more.

If you look after several sites, we can schedule visits across all of them on one quote. Each site gets its own report and photos, so records stay tidy.

FAQs for Horley

Do you clean school canteen extracts around Horley out of term?

Yes, and it’s the easiest time to do it. Food Standards Agency records list about 5 schools, colleges and universities with registered kitchens within about a mile and a half of Horley. Send us your term dates when you give us a ring on 0345 646 2711 or email us, and we will fit the work in.

Do you work overnight in Horley?

Yes, nights and weekends are routine for us. The site is handed back ready to open. When you ring 0345 646 2711, or email photos, mention when the site is quiet.

Do you offer maintenance contracts?

Yes. We run scheduled maintenance contracts, with visits at the interval your system needs. Each report recommends when the next visit should be.

Do you have a 24/7 line?

Yes. Our emergency line runs 24/7, for problems that can’t wait. Ring any time and tell us what’s happened.

Do you handle baffle and mesh filters?

We work with both baffle and mesh filters. The first step is recording what you have and set up the service around them.

Which kinds of sites do you work on?

Restaurants and pubs, hotels, schools and colleges, hospitals and care homes, offices and retail, plus food production and leisure sites.

What accreditations do you have?

Duct Doctor is a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. We also hold CHAS, SafeContractor and ISO 9001, and we carry full insurance.

Do you recommend a next date?

Yes. The report recommends when the next visit should be, based on what we found and how the system is used.

Why act early in Horley

Leaving filters too long pushes more grease into the plenum and ducts. That makes the next full clean a bigger job and grease readings can rise between cleans. A small fault found now is a quick job; the same fault found later can close the site.

Several systems or sites on one quote can make for a more efficient booking. Mention every system or site you need covered, and you’ll get one fixed quote.

Why Horley businesses choose us

  • Photo reports with every job
  • Fixed quotes from a survey or photos
  • Trading since 2009
  • Out-of-hours work and a 24/7 emergency line

Read what affects the cost and how to check a contractor.

What happens on the day

There are three stages on the day: set-up, the treatment itself and the sign-off. Getting ready means protecting surfaces and switching off what needs to be off, and the sign-off is a written report with pictures. Most of the time goes on the work itself, and that takes well under an hour for most canopies. Let us know how to reach the roof or plant area at your site in Horley, and where the van can go.

  1. We record the number, size and type of your filters.
  2. We set the interval with you.
  3. On each visit, we remove the greasy filters.
  4. Clean filters go in and we check they sit snugly.
  5. We take the greasy set away and confirm the next date.

Before we arrive

  • Make sure equipment near the work can be switched off and left to cool
  • Let us know how we reach the system, including roofs, risers and plant rooms
  • Make sure someone can let us in and lock up afterwards

Ask for a quote

To help us quote: where the site is, what it is and its opening hours, pictures of the system and any previous report or certificate. Then call 0345 646 2711 or drop us a line.

Get a quick quote

Related advice

Keeping the system healthy

Here’s the after-treatment advice, in brief:

  • Keep every filter in place during service
  • Wipe the outside of the canopy as part of daily cleaning
  • Report a dripping canopy early
  • Let us know if your cooking hours increase

We tell you if we spot anything in the canopy that needs attention. It can be a sign that a full TR19® clean is due and we can book that in.

Clean filters plus regular full cleans keep the system in good health. Setting both up on a schedule keeps everything on track.

Different parts, different methods

The plenum

The plenum is the space behind the filters. It collects whatever grease the filters miss.

Busy restaurant and pub kitchens

The more a kitchen cooks, the more grease the filters see. Regular changes help protect the ductwork.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London