Hampshire · Extract fan repair and replacement
Extract fan repair and replacement in Hightown, Hampshire
One call covers extract fan repair and replacement in Hightown: survey, fixed quote, work and sign-off. Fully insured, with CHAS, SafeContractor and ISO 9001.
- A fan shaking on its mountings
- A fan rattling in its housing
- A failed fan that needs a replacement
Extract fan repair in Hightown, done properly
Wherever your kitchen is in Hightown, fan work means the extract has to be isolated, so we plan it around your service. Evenings, overnight and weekends are all possible, and a fan that dies mid-service can go straight to our 24/7 line. We’re often asked to deal with a whining or grinding extract motor and a fan that won’t start at all, on bearings, fan housings and belts and pulleys.
In a small place like Hightown, fans are often on an outside wall or roof, open to wind and rain. That, with the grease, is hard on motors and bearings.
Accreditations are easy to claim and worth checking. We are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we hold CHAS, SafeContractor and ISO 9001, with full insurance on top.
- Place
- Hightown (BH24)
- Region
- Hampshire
- Reporting
- Report and photos after the visit
- Price
- A fixed quote up front
- When we work
- Overnight and weekend work, 24/7 emergency callout
- Call
- 0345 646 2711
- Checked
- 30 October 2026
Honest limits
Extract fan repair cannot fix everything, and we’d rather say so up front. It will not put right:
- Problems with the gas supply or its interlock valve
- Odour complaints that need filtration rather than a fan repair
- A system that needs redesigning rather than repairing
Not sure which it is? You can phone us on 0345 646 2711 or send us an email and we will tell you honestly.
Where we work
- Roof and wall fans
- Kitchen extract fans
- Bearings
- Fan motors
- Belts and pulleys
- Fan housings
When to call us in Hightown
Bearings wear out with heat and long hours. As they wear, you hear a whine or a rumble and a seized bearing stops the fan.
What we’re most often called out for:
- Vibration spreading from the fan into the ducts
- A knocking noise from the extract fan
- A fan running too slowly to clear the kitchen
- A belt-driven fan that squeals
If you run a church or community hall kitchen, near St John the Baptist or elsewhere in Hightown, an extract fan that rarely runs can seize or fail when it’s needed.
Before you book anyone
- What paperwork you get at the end
- If the quote is a fixed price or an estimate
- What’s included in the scope, part by part
- Proof of accreditation you can verify
When a fan fails in Hightown
There are about 16 cafés, restaurants and staff canteens and about 5 sandwich bars and takeaways across Hightown and its immediate surroundings (about a mile and a half), according to the Food Standards Agency’s register. Those that cook under a canopy rely on a fan that runs every hour they’re open. Kitchens in Hightown get their food hygiene inspections from New Forest council. Ventilation is part of food hygiene law, which expects it to be suitable and sufficient. A kitchen without a working fan has a problem to fix quickly.
School kitchens can’t easily serve lunch without extraction, so if you look after one at a school like Ringwood Junior School, fix a failing fan before term starts.
Hightown is in Hampshire. Hightown gets the same approach as every site we work on: a survey first, a fixed quote, work timed around your hours and a report with pictures. We cover 683 places across Hampshire, from busy centres to quieter spots. We also work in Southampton, about 17 miles from Hightown.
Postcode districts we cover here for extract fan repair: BH24. Whether your site is on Ashley Close, Forestlake Avenue and Holmwood Garth or a nearby road, our technicians can take on the work. We also cover the places around Hightown: Crow (1 mile south), Poulner (1 mile north), Ringwood (1 mile north-west), Upper Kingston (1 mile south-west) and Forest Corner (1 mile north-east). Further out, we also cover Totton (12 miles north-east), Lymington (11 miles south-east), New Milton (8 miles south-east), Barton on Sea (8 miles south-east), Dibden Purlieu (15 miles east) and Marchwood (14 miles east).
What’s near Hightown
We work in commercial kitchens and buildings around Ringwood School Academy and The Elm Tree Inn, among other places. A little further out are St Leonard's Hospital (4.3 miles south-west). Green spaces nearby include Linbrook Lake and Blashford Lakes.
Staff cleaning versus specialist work
If your staff spot something between visits, such as dripping grease, a noisy fan, a smell or a filter that will not come clean, they should report it rather than try to fix it. We will take a look and give you a fixed quote.
Day-to-day cleaning is something your team can do: wiping down canopy surfaces, cleaning filters and keeping a simple log. What they can’t safely do is clean inside the ductwork, the fan or the risers, which is where we come in.
What affects the quote in Hightown
You will get a fixed price before we start. It takes into account:
- The times the site is available
- The condition we find in the survey
- Site rules, permits and inductions
- Where the site is and how we reach it
You won’t find a price list here, because the cost depends on the site in front of us. Call for a fixed quote, and we will talk you through it.
Helping us quote
Before you ask for a quote, gather:
- Close-ups of filters, grilles, hatches or access panels
- The paperwork from the last visit, if you have it
- Where the plant sits or the system leaves the building, such as a roof or outside wall
- Where the site is and what kind of site it is
Photos are enough for some jobs, while others need a look on site. Big or complicated sites, and systems that are hard to see in photos, get a survey first. Either way, you get a fixed price before we start.
Hightown questions
Can you get to a site in Hightown?
Yes, smaller places are covered as well as towns. Just mention lanes, gates or anything else about the site when you book.
Who carries out food hygiene inspections in Hightown?
The local authority for Hightown is New Forest council, and its environmental health team does the inspecting. Keeping the fan serviced is easier than explaining a broken one on inspection day.
Will you tell us when the next visit is due?
Yes. Every report includes a recommended date for the next visit, based on what we found and how the system is used.
What does TR19 mean?
A BESA specification, with two parts that matter most here: TR19® Grease for kitchen extracts and TR19® Air for supply and extract systems. It is not legislation, but it’s the standard people check against.
Which sectors do you work in?
Any commercial site with kitchens or ventilation, from a small pub to a hospital. Hotels, schools, care homes, offices, shops and leisure sites are all part of our work.
Is there help out of hours when the extract fails?
Call our 24/7 emergency line. We will take the details and get an engineer to you as quickly as possible.
What happens if you cannot reach some of it?
We record them on the report, with pictures where possible, and we explain what access is needed, for example new access panels.
Can you supply and fit a replacement fan?
We can. We fit replacement fans as well as repairing old ones and we will talk you through what’s involved.
Also near Hightown
Other services in Hightown
The process
The visit has three parts: set-up, the treatment itself and the sign-off. Getting ready means protecting surfaces and switching off what needs to be off, while signing off means the written report and pictures. The middle part takes longest, which takes a few hours on site, depending on the fault and the access to the fan. We agree a date with you, plan the drive to Hightown and turn up when the site is quiet.
- We ask what the fan is doing, from noise and vibration to a full stop.
- Power to the fan is isolated before we open the housing.
- We check the motor, bearings, drive, impeller and mountings.
- You get our diagnosis and a fixed quote to repair or replace.
- The repair or replacement is carried out and the fan is run and checked.
How to prepare
- Clear loose items from the work area
- Tell us the best time to work, such as after service or at a weekend
- Dig out any earlier paperwork for the system
Get a fixed quote
Photos are the quickest way to a quote: the system from a couple of angles, plus any access panels or hatches. Tell us what kind of site it is and when it’s open, and many jobs can be priced from that alone.
Advice
Different parts, different methods
Motors and bearings
Rumbling and grinding typically come from the bearings. We find out whether the bearings or the motor is at fault before recommending a fix.
Roof and wall-mounted fans
An external fan faces the weather as well as the grease. Rust on fixings and housings is a frequent find.
Multi-site and managed buildings
Landlords, managing agents and facilities managers book us, not only the businesses that use the systems. Where a system serves more than one tenant, such as a shared riser, it helps to agree who arranges the work, and we’re happy to quote for all of it.
The Fire Safety Order 2005 puts the duty to manage fire risk on the responsible person, which may be the employer, owner, landlord, FM or managing agent. Where responsibility is shared, records matter even more.