Hampshire · Kitchen extract cleaning
Kitchen Extract Cleaning in Hightown
For kitchen extract cleaning in Hightown, one call is all it takes: survey, fixed quote, work and sign-off. CHAS and SafeContractor accredited, ISO 9001 and fully insured.
- Rancid smells from grease in the duct
- Proof of cleaning requested by an insurer
- A kitchen taken over without any extract records
Part by part
Ductwork and risers
Vertical risers carry the air up through the building, and grease often collects at the bottom of them. Access panels along the riser let us clean it in sections.
Extract fan and discharge
At the end of the system is the discharge, which can collect grease and stain the surface around it. We clean it where it can be safely reached, and any limits are recorded.
Kitchen extract cleaning in Hightown, done properly
The canopy over the range is only the start of a kitchen extract system. Beyond the filters run the plenum, the ducts and risers, the fan and the point where air leaves the building, and grease settles in every one of them. Our clean follows the air from canopy to discharge, cleaning to BESA TR19® Grease. If you are dealing with cleaning needed before an insurance renewal or survey and heavy grease build-up inside the duct runs, we can put it right, from horizontal duct runs, canopies and hoods and discharge points onwards. Kitchens in Hightown book us for TR19 cleaning for three reasons: the insurer asked, the EHO asked, or the canopy is dripping. Either way, the answer is the same: a proper clean and the paperwork to match.
A kitchen running fryers and chargrills all day builds up grease much faster than one that mostly steams and boils, so we look at the menu as well as the opening hours when we suggest the next date.
In a village or hamlet like Hightown, the kitchens that need extract cleaning are normally a pub, a school, a care home or a hall kitchen, wherever there is one. Every one of them still needs its extract kept clear of grease, whatever the size of the place.
Duct Doctor has been trading since 2009, and we’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we carry full insurance.
- Place
- Hightown (BH24)
- Wider area
- Hampshire
- Reporting
- TR19® certificate and photo report
- Price
- A fixed price before we start
- Working hours
- After hours by arrangement; emergencies any time
- Call
- 0345 646 2711
- Updated
- 30 October 2026
Do you need kitchen extract cleaning in Hightown?
We often find duct sections that haven’t been cleaned since they were installed. Most of the time it’s because there were never enough access panels, so nobody could get to them. That hidden grease keeps building where nobody looks.
Most sites get in touch when they notice one of these:
- Proof of cleaning requested by an insurer
- Grease dripping from the canopy or filters
- Rancid smells from grease in the duct
- Missing paperwork after a change of operator
For schools such as Ringwood Junior School, kitchen extract cleaning is typically booked for the holidays, when the canteen is closed.
Questions to ask before booking
- Whether a survey comes first
- What happens if part of the system cannot be accessed
- Whether they’re fully insured
- What’s included in the scope, part by part
How it works
When we arrive, we check the system against the survey or the pictures you sent. If anything is different, we talk it through with the person on site before carrying on. After that, the work takes a single shift for most kitchens, with long duct runs and tall risers needing more time. If you can send photos, we can arrive in Hightown knowing what to expect.
- First comes a survey of the whole system, by photos or a visit.
- Set points are tested for grease thickness and the quote is fixed before work begins.
- With the kitchen closed and equipment off and cool, the area is sheeted.
- The whole route is cleaned, from the canopy through the ductwork to the fan and the discharge.
- Readings and pictures are taken again, and you receive a TR19 certificate and photo report.
Before we arrive
- Agree a time when the area can be out of use
- Clear the space around the work
- Have your last certificate or report to hand
Get a fixed quote
The quickest way to a quote is to send pictures: the system from a couple of angles, plus any access panels or hatches. Tell us what kind of site it is and when it’s open, and many jobs can be priced from that alone.
Advice
Kitchen extract cleaning around Hightown
The FSA’s data shows about 5 pubs and bars and about 3 hotels and guest houses registered within 1.5 miles or so of the middle of Hightown. Where they serve hot food, their kitchen extracts need cleaning to TR19® like any restaurant’s. Fire safety in Hightown falls to Hampshire and Isle of Wight Fire and Rescue Service. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order. In Hightown, food businesses are inspected by environmental health officers from New Forest council. An officer looking round a kitchen will see the canopy, and grease there is hard to miss. Keeping each certificate and photo report on file helps show the extract is looked after.
Healthcare kitchens, like those at hospitals such as St Leonard's Hospital (about 4.3 miles south-west), often cook for long hours, which puts them in BESA’s heavier-use bands. Volunteers running a hall kitchen near St John the Baptist, or anywhere in Hightown, may not know when the extract was last cleaned, and a grease test settles it.
Hightown is in Hampshire. Anywhere in BH24, we can carry out kitchen extract cleaning at your premises. Hightown is one of 683 places in Hampshire where we work for kitchen extract cleaning. Southampton is in our area too, about 17 miles from Hightown.
We work across BH24 for kitchen extract cleaning and the streets around it. If you need kitchen extract cleaning at premises on Ashley Close, Forestlake Avenue and Holmwood Garth or anywhere close by, we can help. Other places close to Hightown include Crow (1 mile south), Poulner (1 mile north), Ringwood (1 mile north-west), Upper Kingston (1 mile south-west) and Forest Corner (1 mile north-east). We also work in nearby towns such as Totton (12 miles north-east), Lymington (11 miles south-east), New Milton (8 miles south-east), Barton on Sea (8 miles south-east), Dibden Purlieu (15 miles east) and Marchwood (14 miles east).
Local landmarks in Hightown
Locally, jobs take us to businesses close to Ringwood School Academy and The Elm Tree Inn. Nearby you’ll also find St Leonard's Hospital (4.3 miles south-west). The countryside around Hightown includes Linbrook Lake and Blashford Lakes.
What kitchen extract cleaning cannot fix
Before you book, it helps to know what’s not included:
- Blocked drains from a neglected grease trap (a separate service)
- An undersized canopy or fan
- Ductwork that is corroded, split or leaking (that’s for a ductwork contractor)
If you are not sure, just call us on 0345 646 2711 or email us and we’ll give you a straight answer before booking.
Parts of the system we cover
- Vertical risers
- Extract fans
- Discharge points
- Horizontal duct runs
- Canopies and hoods
- Plenums and filters
Keeping the system healthy
To keep the system working properly between visits:
- Book the next clean before the date on the report
- Make sure every filter is fitted before cooking
- Wipe the canopy down at the end of each day
- File each certificate with the fire risk assessment
When the clean is finished, grease readings are taken again at the same points, giving you before and after readings alongside the photos. A TR19 certificate follows, issued through the BESCA Vent Hygiene Elite portal.
Keep the outside of the canopy wiped and any grease cups emptied. A daily wipe is not a deep clean, but it helps between visits.
Also near Hightown
Other services in Hightown
Common questions in Hightown
Who is the fire and rescue service for Hightown?
It’s Hampshire and Isle of Wight Fire and Rescue Service, which covers Hightown. Records of extract cleaning are a sensible thing to have ready if a fire safety officer carries out an audit.
Can the work in Hightown be done at night or at weekends?
Yes. We work evenings, overnight and at weekends. Your customers, staff or residents in Hightown needn’t be disturbed. Let us know the hours you are closed and we’ll book within them.
How do you keep the site clean during the work?
By covering it before any work starts. The work is kept contained and clean down when we finish.
What’s TR19?
It’s BESA’s specification and the benchmark insurers, fire officers and EHOs look to. It covers how systems are inspected, cleaned and checked and expects a risk-based approach.
Where does the waste go?
Waste is contained during the work and removed when we leave, from grease and debris to used cleaning water. We do not leave it behind.
Can one contract cover all our sites?
Yes. We work across South East England and London, so sites at different addresses can be planned together on one programme. Every site has its own report.
Which sectors do you work in?
Restaurants and pubs, hotels, schools and colleges, hospitals and care homes, offices and retail, as well as food production and leisure sites.
Do you have a 24/7 line?
Yes. For anything urgent, such as a fan failure or damage after a fire, ring the 24/7 line, and we will advise on what to do next.
What happens if it’s left?
Every week without a clean adds another layer. BESA guidance says the mean should not go above 200 microns between cleans, and 500 microns or more at any point needs immediate spot cleaning. Heavy build-up takes longer to remove than regular cleans. With notice, the visit to Hightown can be fitted around your bookings and events.
Several systems or sites on one quote often makes better use of the time. Tell us about everything you’d like looked at and we’ll price it together.
Why us?
- A BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- One number for every site across the South East and London
- Every job surveyed first
- Full insurance on every job
For landlords and multi-site operators
The Fire Safety Order 2005 puts the duty to manage fire risk on the responsible person, and that can be the employer, the owner, a landlord, a facilities manager or a managing agent. With shared responsibility, good records help everyone.
Running several sites is easier with one contractor. We work across London and the South East, so a run of sites can go into one programme and kept on a regular cycle.