Hampshire · Ductwork cleaning

Ductwork Cleaning in Hightown

Ductwork cleaning in Hightown, surveyed first and signed off with a written report and pictures. Ask us for a fixed quote.

  • Thick deposits at the bottom of a vertical duct
  • A grease test showing the duct is overdue
  • Sections of duct with no access panels

Ductwork cleaning in Hightown

Your questions about ductwork cleaning in Hightown

Who enforces fire safety at workplaces in Hightown?

Fire safety enforcement in Hightown is handled by Hampshire and Isle of Wight Fire and Rescue Service. If a fire safety officer visits a commercial kitchen, they may ask about the fire risk assessment and how the extract is kept clean.

Can the work in Hightown be done at night or at weekends?

Yes, we can come after you close and finish before you open. Your customers, staff or residents in Hightown needn’t be disturbed. Let us know the hours you’re closed and we will book within them.

Do we lose a day’s trading?

Normally not. Out-of-hours visits keep the disruption down. Bigger sites can be done in stages so parts stay in use.

Do I get a certificate for ductwork cleaning?

A full system clean comes with a TR19 certificate and a photo report. It includes readings, pictures and any unreachable sections.

Which kinds of sites do you work on?

All kinds of commercial and public premises: from restaurants, pubs and hotels to schools, hospitals, care homes, offices, shops and food production sites. We fit the work around how the site operates.

Who is the responsible person?

That depends on who controls the premises. The Fire Safety Order 2005 puts the duty on the responsible person, which may be the employer, owner, landlord, facilities manager or managing agent.

How often should kitchen ducts be cleaned?

The minimum depends on how long the kitchen cooks each day: every 3 months for 12 to 16 hours, 6 months for 6 to 12 hours and 12 months for 2 to 6 hours. Grease readings may show it needs doing sooner.

Is Hightown in your area?

Yes. We cover Hightown and the rest of Hampshire, within our South East and London area. For a fixed quote, phone us on 0345 646 2711, or email photos.

How we handle ductwork cleaning in Hightown

Grease in a duct is hidden, which is exactly why it’s dangerous. A flare-up drawn up from the range can light it, and fire can then run along the ductwork to other parts of the building. Removing it is the whole point. If you’re dealing with ductwork that has never been cleaned and duct runs that can’t be reached, we can put it right, from access panels, horizontal duct runs and vertical risers onwards.

In a village or hamlet like Hightown, the kitchens that need extract cleaning are normally a pub, a school, a care home or a hall kitchen, wherever there is one. Each still has a canopy and duct that collect grease, whatever the size of the place.

Good records are part of the job. Each visit is written up with pictures, covering the work done, any areas we couldn’t access and a recommended next date. Keep it with your fire safety records so it’s to hand when an insurer or inspector asks.

Location
Hightown (BH24)
Region
Hampshire
Records
TR19® certificate and photo report
Quote
A fixed quote up front
When we work
Evenings, overnight and weekends; 24/7 emergencies
Phone
0345 646 2711
Updated
30 October 2026
Five Duct Doctor technicians in navy uniforms with the company vans

How we price ductwork cleaning

There’s no set price list, because no two systems are the same. The quote depends on:

  • The condition of the system
  • Whether we need access equipment or extra panels
  • Whether several sites go on one quote
  • Site requirements such as sign-in and permits

Several systems or sites on one quote can make for a more efficient booking. Mention every system or site you need covered, and you’ll get one fixed quote.

Helping us quote

To speed up the quote, send us:

  • Close-ups of filters, grilles, hatches or access panels
  • Where the plant sits or the system leaves the building, such as a roof or outside wall
  • Your last certificate, test record or report
  • The times we could work without disrupting the site

Quoting starts with a diagnosis, from your photos and details or, where that is not enough, a survey on site. Then we send a fixed price, before work begins.

How the job changes from site to site

Access panels

Panels have to seal properly once they’re closed, so grease and air stay inside the duct. A damaged panel is noted on the report.

Vertical risers

Risers are cleaned through panels at different levels. Any part that can’t be safely reached is recorded.

Leave it or put it right?

Dealing with the ductwork in Hightown now beats dealing with it after a problem. The work takes a shift or more, depending on the length of the runs and the number of access points, done out of hours so the kitchen keeps cooking. Somewhere as small as Hightown, losing a kitchen or building to a fault is felt by everyone who uses it.

No two sites are the same, so we price each one individually. The size of the job, how we reach it, its condition and the working hours all play a part.

What you get with us

  • Fully insured
  • Accredited under CHAS and SafeContractor, with ISO 9001
  • A BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
  • Work around your opening hours, with 24/7 emergency cover

See what affects the cost or our accreditations and certificates.

What staff can safely do

Staff cleaning doesn’t replace a specialist visit; it supports it. Clean filters and tidy surfaces slow the build-up, but the parts you cannot see still need a specialist at the right interval.

In-house cleaning and specialist cleaning do different jobs. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but grease that has passed the filters is out of reach. That part needs specialist access and equipment.

What we do, step by step

We start by comparing what we find with the survey or your photos. If anything is different, we talk it through with the person on site before carrying on. From there, it takes anything from a few hours to several visits, depending on the length of duct. The timing of a visit to Hightown is set by you, and the travel is our side of the planning.

  1. Diagnosis: a survey of the duct’s route, size and access.
  2. A fixed quote follows, based on what we found.
  3. We clean section by section, working from panel to panel.
  4. Bends, risers and the base of each riser get extra attention.
  5. Readings, pictures and a recommended next clean date complete the job.

How to prepare

  • Find the previous report, if there is one
  • Tell us where we can park and unload
  • Agree a time when the area can be out of use

How to get a quote

The quickest way to a quote is to send pictures: wide shots of the system, close-ups of anything that worries you and how we’d get to it. Add the site type and your opening hours, and we can price many jobs without a visit.

Get a quick quote

Related advice

Kitchen extracts in Hightown

According to Food Standards Agency records, there are about 5 pubs and bars and about 3 hotels and guest houses within 1.5 miles or so of the middle of Hightown. Breakfasts, bar meals and functions all put grease into the extract wherever they’re cooked. Hightown is covered by Hampshire and Isle of Wight Fire and Rescue Service. Grease in a kitchen extract is a recognised fire risk, and the fire authority enforces the law on managing it in most commercial premises. Kitchens in Hightown get their food hygiene inspections from New Forest council. They look at how clean the premises and equipment are, and the kitchen extract is part of that. Before-and-after photos from each clean are a simple way to show the extract is in hand.

If you look after a school kitchen, at a school such as Ringwood Junior School or anywhere near Hightown, the holidays are the usual time for a TR19® clean. Older buildings often hide long, awkward duct runs, and if you run a kitchen at a historic venue in the area (Avon Tyrrell House is about 3 miles south), access may need planning. If you run catering at a healthcare site, such as a hospital like St Leonard's Hospital about 4.3 miles south-west, the extract may need cleaning more often than a part-time kitchen.

Hightown is in Hampshire. We provide ductwork cleaning for commercial premises of every kind in Hightown and the rest of Hampshire. We cover 683 places across Hampshire, from busy centres to quieter spots. You can also see our page for Southampton, about 17 miles away.

Work in BH24 follows the same survey, fixed quote and written report as everywhere else we cover. Whether your site is on Ashley Close, Forestlake Avenue and Holmwood Garth or a nearby road, our technicians can take on the work. Other places close to Hightown include Crow (1 mile south), Poulner (1 mile north), Ringwood (1 mile north-west), Upper Kingston (1 mile south-west) and Forest Corner (1 mile north-east). Further out, we also cover Totton (12 miles north-east), Lymington (11 miles south-east), New Milton (8 miles south-east), Barton on Sea (8 miles south-east), Dibden Purlieu (15 miles east) and Marchwood (14 miles east).

Local landmarks in Hightown

Around Hightown, our work takes us to kitchens and buildings near Ringwood School Academy and The Elm Tree Inn and the streets around them. Other landmarks nearby include St Leonard's Hospital (4.3 miles south-west). Not far away are Linbrook Lake and Blashford Lakes.

Map of Hightown © OpenStreetMap contributors

When it’s something else

Some problems need a different service or another trade:

  • A damper stuck open in the duct
  • A duct that is too small or badly routed for the kitchen (a design issue)
  • Parts of the duct with no way in

Not sure which it is? You can call us on 0345 646 2711 or send us an email and we will tell you honestly.

Parts of the system we cover

  • Multi-storey ducts
  • Attenuators
  • Bends and junctions
  • Horizontal duct runs
  • Vertical risers
  • Access panels

Managing agents and facilities teams in Hightown

We also work for facilities teams across offices, schools and healthcare across Hampshire. Work can be phased by floor, building or site around the people who use them.

We work for landlords, managing agents and facilities managers as well as the people running the site. Where a system serves more than one tenant, such as a shared riser, it helps to agree who arranges the work, and we can quote for the whole system.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London