Greater London · Extract fan cleaning
Extract fan cleaning in Custom House, Greater London
For cleaning of kitchen extract fans, impellers, fan housings and discharge points in Custom House, one call is all it takes, from survey to sign-off. Fully insured, with CHAS, SafeContractor and ISO 9001.
- Grease stains around the discharge
- A fan motor running hot under a coat of grease
- An extract fan that vibrates or rattles
Custom House questions
What do you need to know about parking in Custom House?
Parking and loading in London need planning, so tell us about bays, permits and building rules when you book. Where restrictions apply in the day, an evening or overnight visit usually gets round them.
Can school kitchens in Custom House be cleaned in the holidays?
Yes, holiday work suits schools best. There are about 52 schools, colleges and universities on the FSA’s food hygiene register within about 1.5 miles of Custom House. Just call 0345 646 2711 or email us with your term dates and we will plan around them.
Which kinds of sites do you work on?
Any site with a kitchen or a ventilation system to look after, from a single café to a large school. Hotels, schools, care homes, offices, shops and leisure sites are all part of our work.
How long is a fan clean?
A single accessible fan doesn’t take long, while fans on high roofs or in tight voids take longer. We plan it out of hours.
Who is responsible for fire safety on the premises?
The law calls them the responsible person. That is generally the employer or the person in control of the premises, and in shared buildings more than one person can have duties. If you’re not sure, check your lease and fire risk assessment.
What is TR19?
It’s the industry benchmark for cleaning ventilation and kitchen extract systems, written by BESA. It sets out inspection, cleaning and record keeping, and it takes a risk-based approach.
Do you work in Custom House?
Yes. Custom House is part of the area we cover, within the South East and London area we cover.
Where does the waste go?
It’s contained and taken away. Grease, debris and waste water are collected as the work goes on, so it doesn’t spread.
Extract fan cleaning in Custom House
The extract fan is the heart of the system: it pulls air from the canopy, through the duct and out of the building. Grease that gets past everything else ends up on its blades and housing, and that’s what we clean. We’re often asked to deal with fat spreading onto the roof or wall by the fan and a fan left out of previous cleans, across axial fans, fan housings and centrifugal fans.
London kitchens are often tucked into basements or the back of a building, and the duct may run up through several floors before it discharges at the roof. In Custom House, as elsewhere in the capital, a long duct run means more access points to open and more grease to remove.
Good records are part of the job. Each visit is written up with photos, covering the work done, any areas we couldn’t access and a recommended next date. File it in your maintenance log so it’s ready for an insurer, fire officer or EHO.
- Where
- Custom House (E16, E13)
- Region
- Greater London
- Paperwork
- TR19® certificate and photo report
- Quotes
- Fixed quote, normally within a working day
- Working hours
- Evenings, overnight and weekends; 24/7 emergencies
- Phone
- 0345 646 2711
- Updated
- 30 October 2026
Keeping the system healthy
Looking after the system between visits is straightforward, and it helps at the next visit:
- Keep the grease filters clean and in place
- Note any drop in extraction at the canopy
- Do not turn the fan off mid-service
- Notice when the fan starts to sound different
A full system clean includes a TR19 certificate from the BESCA Vent Hygiene Elite portal. If only the fan is cleaned, the photo report says so.
Run the fan throughout cooking. Grease settles faster when the air stops moving, so keeping it running helps keep it clean.
Also near Custom House
What else we do in Custom House
Do you need extract fan cleaning in Custom House?
By the time air reaches the fan, it has passed the canopy, filters and duct. The grease that’s left lands on the blades and the casing where the spinning blades spread it around.
Signs it’s time to call us include:
- Less air being pulled from the kitchen
- Grease escaping from the fan outlet
- A fan shaking on its mounts
- A fan motor running hot under a coat of grease
Healthcare kitchens cannot easily close, so their extracts are cleaned overnight or between meal services; the nearest hospital to Custom House is Albert Dock Seamen's Hospital, about 0.5 miles north-east.
Comparing quotes
- When they can work, and whether that is outside your opening hours
- How areas they cannot reach will be recorded
- If the quote is a fixed price or an estimate
- Whether a survey comes first
Extract fan cleaning around Custom House
Food Standards Agency data counts about 247 cafés, restaurants and staff canteens and about 108 takeaways and sandwich shops within 1.5 miles or so of the middle of Custom House. Where they cook under a canopy, an extract fan is pulling grease-laden air through its blades every service. It’s Newham council that sends environmental health officers to food businesses in Custom House. The cleanliness of the kitchen and its equipment, extraction included, is part of what they check. A dated certificate in the maintenance file answers the question before it’s asked. London Fire Brigade covers Custom House. Grease in a kitchen extract is a recognised fire risk, and the fire authority enforces the law on managing it in most commercial premises.
A hall kitchen that only cooks for events, whether near St Matthew's Church or elsewhere in Custom House, still needs its extract cleaned, just less often. If you run a café or takeaway near Custom House station, early starts and late finishes leave little time to clean, so overnight extract cleaning suits.
Custom House is about 1 mile south of Canning Town, in Greater London. Whether your site is in the middle of Custom House or further out, we cover extract fan cleaning for every kind of premises, from small sites to large estates. Custom House is one of 764 places in Greater London where we work for commercial clients.
All of E16 and E13 is covered for extract fan cleaning, from busy streets to back roads. You will find streets such as Tree Road, Ethel Road and Booth Road, and we cover them all for extract fan cleaning. Being close to the A1020, Custom House is easy for our technicians to reach at any hour. We also cover the places around Custom House: West Silvertown (1 mile south-west), Silvertown (1 mile south), Canning Town (1 mile north), Royal Docks (1 mile east) and Limmo Peninsula (1 mile west). Larger places within reach include London (5 miles west), City of Westminster (8 miles west), Marylebone (8 miles west), Kensington (10 miles west), St Pancras (6 miles west) and Shoreditch (5 miles west).
Near you in Custom House
In Custom House, that means kitchens and buildings near Thames Barrier Park, The Royal Docks Community School and Royal Docks Academy and the streets around them. There’s a railway station in Custom House itself: Custom House station. Nearby you will also find Gallions Reach Shopping Park (2.2 miles east) and Charlton Athletic Museum (1.5 miles south). Open spaces near Custom House include Gilbert's Pit and Tower Hill.
For landlords and multi-site operators
We also work for facilities teams across offices, schools and healthcare in Custom House and across Greater London. Work can be phased by floor, building or site around the people who use them.
We work for landlords, managing agents and facilities managers as well as the people running the site. Shared systems, like a riser serving several units, need a clear agreement on who books the work, and we are happy to quote for all of it.
How it works
Before we leave, we walk the area with whoever is on site. We point out anything that couldn’t be reached or needs a follow-up, and it goes on the report too. All told, the work takes a few hours where there are several fans or heavy deposits. Expect the work in Custom House to happen after your last customer leaves, not during trading.
- First we locate the fan and agree how it’s safely isolated.
- With the fan isolated, the housing is opened.
- The impeller and the housing around it are scraped clean.
- We degrease the fan and housing, taking care around the motor.
- The fan is put back into service, checked and photographed.
How to prepare
- Tell us the best time to work, such as after service or at a weekend
- Dig out any earlier paperwork for the system
- Make sure someone can let us in and lock up afterwards
Getting a quote
Here’s what helps us quote: the address, the type of site and when it’s open, a few pictures and any previous report or certificate. Once you have those, ring 0345 646 2711, or email photos.
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When something else is needed
We’d rather tell you now than book work that will not help, so here are the limits:
- A faulty speed controller or isolator
- An undersized fan that can’t cope
- A cracked or broken impeller (it needs replacing)
If you’re not sure, just call us on 0345 646 2711, or send details by email and we’ll give you a straight answer before booking.
What the work covers
- Fan housings
- Roof-mounted fans
- Axial fans
- Discharge points
- Centrifugal fans
- In-line fans
Fixed quotes for extract fan cleaning in Custom House
The quote reflects the site in front of us. We take into account:
- The condition we find in the survey
- The size of the system
- How easy every part is to reach
- The times the site is available
What you pay reflects the actual work. That’s why we survey first, from pictures or on site, and the price is agreed before any work starts.
Asking for a quote
Before you ask for a quote, gather:
- Any previous report or certificate
- Anything you’ve noticed, such as smells, noise, drips or poor airflow
- Close-ups of filters, grilles, hatches or access panels
- Where the plant sits or the system leaves the building, such as a roof or outside wall
We don’t publish a price list, because no two systems are the same. Instead, we look at your site first, from photos or a survey, and then give you a fixed quote. To get going, call 0345 646 2711, or email photos.
Different parts, different methods
Kitchens with long cooking hours
A fan in a long-hours kitchen runs for most of the day, which means grease and wear add up quickly. Regular cleans help it keep going.
Fan housings and motors
Belt-driven fans have a drive belt and pulleys that can collect grease. Belts and pulleys are checked and cleaned where safe for your records.