Greater London · Kitchen extract cleaning
Kitchen extraction cleaning in Custom House
Kitchen extract cleaning in Custom House, surveyed first and signed off with a written report and photos. Call for a fixed quote.
- An extract that has never been cleaned to TR19
- A smoky, hot kitchen with weak extraction
- Rancid smells from grease in the duct
Kitchen extract cleaning in Custom House, done properly
Has the extract gone a while without a clean, or has the paperwork gone missing? Send a few pictures of the canopy and filters when you ring 0345 646 2711, or email photos, and we’ll come back with a fixed price for the work in Custom House, normally within one working day. We’re often asked to deal with grease smells coming from the extract and a new tenancy or takeover with no cleaning history, across canopies and hoods, vertical risers and extract fans. If you need a kitchen extract clean in Custom House, one call covers the survey, the clean and the paperwork.
Most kitchens in Custom House fall into one of BESA’s three bands: every 3 months for 12–16 hours, every 6 months for 6–12 hours and every 12 months for 2–6 hours, adjusted by what the grease readings show.
London kitchens tend to trade late and open early, so extract cleaning in Custom House is normally done overnight, after the last service. Parking, loading and access to the roof are agreed with the building before the night of the clean.
Insurers, fire officers and environmental health officers all look at records. So every job comes with a written report and pictures, and grease extract cleans come with a TR19® certificate issued through the BESCA Vent Hygiene Elite portal.
- Where
- Custom House (E16, E13)
- Region
- Greater London
- Records
- TR19® certificate and photo report
- Quotes
- A fixed price before we start
- When we work
- Evenings, overnight and weekends; 24/7 emergencies
- Call
- 0345 646 2711
- Last updated
- 30 October 2026
Questions from Custom House
Who is the fire and rescue service for Custom House?
Fire safety enforcement in Custom House is handled by London Fire Brigade. TR19® is not law, but it’s the benchmark many fire officers and insurers look to when they ask how often the extract is cleaned.
What do you need to know about parking in Custom House?
We plan it in advance, so let us know about loading bays, permits and access rules at the building. Where restrictions apply in the day, an evening or overnight visit typically gets round them.
Do I have to clean my extract to TR19 by law?
TR19 isn’t written into law, but the responsible person still has a legal duty under the Fire Safety Order 2005. TR19 is the standard insurers and fire officers expect, and many policies require it.
Which parts of the extract do you clean?
The whole system: canopy inside and out, plenum, grease filters, ductwork, risers, extract fan and discharge, plus attenuators where fitted. Any part without access is noted.
What do I get after the clean?
You get both a certificate and a photo report. Keep them in the maintenance log with the fire risk assessment, ready for your insurer or an inspection.
What information do you need?
Some pictures and a quick description of the system plus the address and your hours. If we need more, we’ll ask.
Is Custom House in your area?
Yes. We work across Greater London, Surrey, Kent, Sussex, Hampshire, the Isle of Wight, Berkshire, Buckinghamshire, Oxfordshire, Hertfordshire and Essex, Custom House included.
What about areas you cannot get to?
The report shows them clearly. In ductwork, new access panels are often the answer, and we can fit those.
How it works
We work around your opening hours, not the other way round. We book the visit for a time the area is closed, whether that’s an evening, overnight or a weekend. When the team arrives, the work area is protected and the relevant equipment is switched off to cool, and the job takes a single shift for most kitchens, with long duct runs and tall risers needing more time. If your building in Custom House has sign-in rules, permits or key holders, mention them when you book.
- We survey the system first, from your pictures and details or on a site visit.
- Grease readings are taken at set points and you get a fixed quote.
- On the day, cooking equipment is switched off and left to cool, and everything nearby is sheeted.
- The whole route is cleaned, from the canopy through the ductwork to the fan and the discharge.
- Finally the system is re-tested and photographed, and the certificate and report follow.
Preparing for the visit
- Mention any sign-in, permit or induction we need
- Let us know how we reach the system, including roofs, risers and plant rooms
- Agree a time when the area can be out of use
Getting a quote
We do not publish a price list, because every site is different. We look at your system first, from pictures or on a visit, and then send you a fixed quote. To start, phone us on 0345 646 2711, or email photos.
Read more
What we’re called out for in Custom House
In Custom House, as anywhere, grease gathers where the air slows down: long horizontal runs, bends, the base of risers and around the fan. Cooler sections of duct collect the most.
Clients usually contact us when they notice something like this:
- A kitchen taken over without any extract records
- Cleaning needed before an insurance renewal or survey
- A kitchen with no current TR19 certificate
- Fat running down the canopy edge
Healthcare kitchens, like those at hospitals such as Albert Dock Seamen's Hospital (about 0.5 miles north-east), often cook for long hours, which puts them in BESA’s heavier-use bands.
Questions to ask before booking
- What insurance they carry
- Whether a survey comes first
- Whether a written report and photos are included
- Whether they recommend a next date
Kitchen extracts in Custom House
The FSA’s food hygiene register shows about 247 restaurants, cafés and canteens and about 108 takeaways across Custom House and its immediate surroundings (about a mile and a half). Those that fry, grill or roast under a canopy need their extracts cleaned at intervals set by how long they cook. Overnight is the normal time to clean a London kitchen extract, so trading isn’t affected. London Fire Brigade covers Custom House. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract.
Term dates shape school work: for a school like St Joachim's Catholic Primary School, an extract clean fits neatly into a half-term or summer break. Volunteers running a hall kitchen near St Matthew's Church, or anywhere in Custom House, may not know when the extract was last cleaned, and a grease test settles it.
Custom House is about 1 mile south of Canning Town, in Greater London. For kitchen extract cleaning in and around Custom House, please give us a ring on 0345 646 2711 or use the quote form for a fixed quote. Our area covers London and the South East, including Custom House. Custom House is one of 764 towns, villages and districts in Greater London we cover for commercial clients.
We cover every part of E16 and E13 for kitchen extract cleaning and the streets around it. Whether your site is on Tree Road, Ethel Road and Booth Road or a nearby road, our technicians can take on the work. With the A1020 close by, Custom House is easy for our technicians to reach for kitchen extract cleaning. We also cover West Silvertown (1 mile south-west), Silvertown (1 mile south), Canning Town (1 mile north), Royal Docks (1 mile east) and Limmo Peninsula (1 mile west). Further out, we also cover London (5 miles west), City of Westminster (8 miles west), Marylebone (8 miles west), Kensington (10 miles west), St Pancras (6 miles west) and Shoreditch (5 miles west).
What’s near Custom House
Around Custom House, our work takes us to kitchens and buildings near Thames Barrier Park, The Royal Docks Community School and Royal Docks Academy, among other places. Custom House has its own railway station: Custom House station. Well-known places in the area include Gallions Reach Shopping Park (2.2 miles east) and Charlton Athletic Museum (1.5 miles south). Open spaces near Custom House include Gilbert's Pit and Tower Hill.
For landlords and multi-site operators
Whether it’s one building or many, you get the same standard: diagnosis, a fixed price, work booked around your hours and a written report with photos.
Running several sites is easier with one contractor. We cover South East England and London, so a run of sites can go into one programme and kept on a regular cycle.
Why deal with it now?
If your kitchen in Custom House is past its cleaning date, it’s worth booking now. The job takes a single shift for most kitchens, with long duct runs and tall risers needing more time, and we fit around your opening hours. Every extra month adds grease. London buildings are shared, so a fire or failure in one system can reach the neighbours above and beside you.
What you pay depends on the size of the system, the condition it’s in and how easy it is to reach. We give you a fixed price before any work starts, so you know where you stand.
Why us?
- We’re fully insured
- Photo reports with every job
- A BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- Ventilation hygiene specialists since 2009
Take a look at how cleaning jobs are priced or how to check a contractor.
How the job changes from site to site
Restaurant and pub kitchens
Busy restaurant and pub kitchens often cook for long hours, frying and grilling, which can put them in BESA’s 3 or 6-monthly bands. We clean after close or before opening.
Schools, hospitals and care homes
Some healthcare kitchens never fully close. Cleans are planned between meals or overnight, so residents and patients aren’t disturbed.
Looking after it afterwards
Think of this as the after-treatment advice, short and simple:
- Run the extract fan throughout cooking
- Diarise the next clean as soon as you get the certificate
- Wipe the canopy down at the end of each day
- Flag any change in how the extract sounds or works
Every clean ends with a photo report. It shows the system before and after, part by part, and lists what was cleaned, any areas we couldn’t reach and the date the next clean is due.
Run the extract whenever the kitchen is cooking. Switching it off early leaves vapour to settle on the canopy and plenum, and the next clean has more to do.
What kitchen extract cleaning can’t fix
We will always give you a straight diagnosis, so here’s what kitchen extract cleaning won’t do:
- A canopy that’s too small or a system that was badly designed
- A damper that sticks or has a damaged link
- Fat blocking the kitchen drains
If you are not sure, just call us on 0345 646 2711, or send details by email and we will give you a straight answer.
Parts of the system we cover
- Plenums and filters
- Extract fans
- Horizontal duct runs
- Canopies and hoods
- Discharge points
- Vertical risers