Medway · Ductwork cleaning
Cooling ductwork cleaning
Cleaning of kitchen extract ductwork, horizontal runs and vertical risers through access panels in Cooling, surveyed first and signed off with a written report and photos. Ask us for a fixed quote.
- A duct nobody has opened in years
- An insurer asking for TR19 evidence
- Heavy grease at the base of a riser
Honest limits
We’d rather tell you now than book work that will not help, so these are the things it won’t cover:
- Ductwork that was poorly designed
- Ductwork that is corroded, split or holed (that needs a ductwork contractor)
- Fire dampers that do not close (they need testing and remedials)
Not sure which it is? You can phone us on 0345 646 2711, or send details by email and we’ll tell you honestly before you book.
What the work covers
- Multi-storey ducts
- Bends and junctions
- Attenuators
- Access panels
- Horizontal duct runs
- Vertical risers
Ductwork cleaning in Cooling
Many ducts were installed with too few access doors. TR19 calls for any section we couldn’t reach to be recorded, and we can fit new access panels so it’s cleaned next time. An honest report beats a guess. If you’re dealing with smells of old cooking grease from the ductwork and grease seeping out of the duct seams, we can put it right.
Work in a small place like Cooling starts with a call to agree access and timings, and the clean covers the whole system, as it would anywhere: canopy, filters, duct, fan and discharge, with a certificate and photo report at the end.
Think of the report as the system’s health record: dated, with pictures, and showing what was done. Grease extract cleans are also certificated to TR19® Grease through the BESCA VHE portal, ready for your insurer.
- Place
- Cooling (ME3)
- Region
- Medway
- Paperwork
- TR19® certificate and photo report
- Quote
- Fixed quote, typically within a working day
- Working hours
- Evenings, overnight and weekends; 24/7 emergencies
- Call
- 0345 646 2711
- Reviewed
- 30 October 2026
What we are called out for in Cooling
A vertical riser can run up several floors. Grease collects on the riser walls and gathers at the bottom, where it can pool. Access along its height is needed to clean it properly.
Signs it’s time to call us include:
- Fat dripping from the ductwork
- Sections of duct with no access panels
- Thick deposits at the bottom of a vertical duct
- Hardened, baked-on grease in long horizontal runs
Older buildings often hide long, awkward duct runs, and if you run a kitchen at a historic venue in the area (Restoration House is about 4.9 miles south), access may need planning.
What to look for in a quote
- Whether the whole system is included, or only the parts that are easy to reach
- What insurance they carry
- Whether the quote shows VAT
- Whether they recommend a next date
What affects the quote in Cooling
Sites vary more than people expect. The main factors:
- Whether several sites go on one quote
- One-off work versus a regular cycle
- The times the site is available
- The condition of the system
A single site or a whole portfolio, the quote is built the same way: the work involved, the access and the timing. The price is fixed before work begins.
What we need to know
To help us quote quickly, send us:
- Detail shots of panels, filters and grilles
- The times we could work without disrupting the site
- A few general shots of the system
- Problems your staff have spotted
Every quote begins with a look at the system, from your photos and details or, where that is not enough, a survey on site. After that, you get a fixed price for the work so you know the cost before we start.
Common questions in Cooling
Who enforces fire safety at workplaces in Cooling?
Cooling is in the area of Kent Fire and Rescue Service. If a fire safety officer visits a commercial kitchen, they may ask about the fire risk assessment and how the extract is kept clean.
Which council inspects kitchens in Cooling?
In Cooling, it’s Medway council that carries out food hygiene inspections. How often a business is inspected depends on the risk rating the council gives it, so it’s worth staying ready all year.
What should I send you?
Just the basics: where it is, what kind of site, when it’s open and the access. Photos and the last report help too. Then ring 0345 646 2711, or send details by email.
Can you price the work without visiting?
Often, yes. With good pictures, the site type and your last report, we can price many jobs. Larger or hidden systems need a survey on site first.
What if parts of the system cannot be reached?
The report shows them clearly. In ductwork, new access panels are often the answer, which we can install.
How much does ductwork cleaning cost in Cooling?
It depends on the site, so we quote each one individually. For a quote, give us a ring on 0345 646 2711 or send us an email and tell us about the site and its opening hours.
Which kinds of sites do you work on?
Restaurants and pubs, hotels, schools and colleges, hospitals and care homes, offices and retail, plus food production and leisure sites.
Do you offer emergency callouts?
Yes, day and night, every day of the year. Office hours are Monday to Friday, 8am to 6pm, with the emergency line covering every other hour.
What happens on the day
There’s very little for your team to do on the day. A contact on site lets us in at the agreed time and points us to the system, and we take it from there. Before we leave, the area is tidied and the paperwork follows. In a small place like Cooling, the journey is planned ahead and the visit arranged around the site’s hours.
- First we diagnose: the route, the access and the grease levels.
- A fixed quote follows, based on what we found.
- We clean section by section, working from panel to panel.
- We take extra care at bends and at the foot of risers.
- The duct is signed off with readings, pictures and a next clean date.
Preparing for the visit
- Let us know about permits to work or site inductions
- Allow time for equipment near the work to be turned off and cool down
- Let us know how we reach the system, including roofs, risers and plant rooms
How to get a quote
Getting a quote does not take long. Call or email with a few details and you’ll usually have a fixed price within one working day. Where a survey is needed, we arrange a time that suits the site.
Advice
Aftercare tips
Think of this as the after-treatment advice, in brief:
- Keep access panels clear of stored items
- Consider fitting panels where the report shows gaps
- Diarise the next duct clean
- Keep your cleaning records together
You’ll have a recommended date for the next clean, worked out from the grease we found and how long you cook each day, in line with BESA guidance.
Extra access panels mean more of the duct gets cleaned each time. It doesn’t stop grease forming, but it stops it building unseen.
Landlords, agents and facilities managers
Whether it’s one building or many, you get the same standard: diagnosis, a fixed price, work booked around your hours and a written report with photos.
Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must assess and reduce fire risk, and that can be the employer, the owner, a landlord, a facilities manager or a managing agent. With shared responsibility, good records help everyone.
How the job changes from site to site
Vertical risers
Risers often pass through floors and walls, so fire dampers may be fitted where it crosses them. We test those as a separate job.
Attenuators and discharge
Near the discharge, the air has cooled the most, which can mean heavier deposits. It’s tested and cleaned along with the rest.
Also near Cooling
What else we do in Cooling
Ductwork cleaning in Cooling: the local picture
Cooling lies within about 3 miles of the sea. Metal on the roof weathers faster close to the coast, and the extract fan and cowl are no exception. Food Standards Agency data counts about 3 restaurants, cafés and works canteens in and around Cooling, up to about a mile and a half out. The duct above a busy canopy coats itself in grease long before anyone sees it. Cooling is covered by Kent Fire and Rescue Service. Grease in a kitchen extract is a recognised fire risk, and the fire authority enforces the law on managing it in most commercial premises.
Where a hall near St James' Church, or anywhere in Cooling, hosts lunch clubs or events, its extract gathers grease just as a café’s does. Healthcare kitchens cannot easily close, so their extracts are cleaned overnight or between meal services; the nearest hospital to Cooling is French Hospital, about 4.8 miles south.
Cooling is about 5 miles north of Rochester, in Medway. Every kind of commercial site in Cooling, we can take on ductwork cleaning. We can work out of hours so trading isn’t interrupted. Our area takes in 68 places across Medway, large and small. You can also see our page for Maidstone, about 13 miles away.
We work across the ME3 postcode area for ductwork cleaning and the roads nearby. Whether your site is on Main Road and Cooling Road or anywhere close by, our technicians can take on the work. Close by, we work in Cooling Street (1 mile south-west), High Halstow (2 miles east), Sharnal Street (2 miles south-east), Fenn Street (2 miles east) and Chattenden (2 miles south). We also work in nearby towns such as Gillingham (6 miles south), Chatham (7 miles south), Rochester (5 miles south), Rainham (7 miles south-east), Strood (5 miles south-west) and Luton (6 miles south).
Around Cooling
The nearest railway station is Higham station, roughly 3.3 miles south-west of the centre. Well-known places in the area include Upnor Castle (3.4 miles south) and French Hospital (4.8 miles south). For a walk, there’s Canvey Wick and Gad's Hill.