Medway · Ductwork cleaning
Duct cleaning in Cooling Street
Looking for ductwork cleaning in Cooling Street? We diagnose first, fix the price and book the work around your hours, finishing with a written report and photos.
- Fat dripping from the ductwork
- Hardened, baked-on grease in long horizontal runs
- A grease test showing the duct is overdue
When it’s something else
It’s worth knowing the limits before booking:
- Leaking duct joints that need repair
- Sections that cannot be reached safely without new access (those are recorded, and panels can be fitted)
- Ductwork that was poorly designed
If in doubt, phone us on 0345 646 2711 or send us an email and we’ll say what we think.
Parts of the system we cover
- Bends and junctions
- Vertical risers
- Attenuators
- Multi-storey ducts
- Horizontal duct runs
- Access panels
About our ductwork cleaning in Cooling Street
In doctor’s terms, the ductwork is the system’s arteries: find the blockages, clear them, then check the flow is right. Grease readings before and after give you the evidence, alongside before and after photos. If you are dealing with thick deposits at the bottom of a vertical duct and duct runs with no cleaning record, we can help, from vertical risers, bends and junctions and multi-storey ducts onwards.
In a village or hamlet like Cooling Street, the kitchens that need extract cleaning are usually a pub, a school, a care home or a hall kitchen, wherever there is one. Every one of them still needs its extract kept clear of grease, whatever the size of the place.
Nothing is signed off by word of mouth: a dated report with photos of the work, and for TR19® Grease cleans, a certificate issued through the BESCA VHE portal. Any parts we couldn’t reach are recorded on it too.

- Location
- Cooling Street (ME3)
- Wider area
- Medway
- Reporting
- TR19® certificate and photo report
- Quotes
- A fixed price before any work starts
- Working hours
- Out of hours as standard, 24/7 emergency line
- Telephone
- 0345 646 2711
- Reviewed
- 30 October 2026
Also near Cooling Street
What else we do in Cooling Street
Multi-site and managed buildings
Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must assess and reduce fire risk, which may be the employer, owner, landlord, FM or managing agent. Where responsibility is shared, records matter even more.
We also work for facilities teams across offices, schools and healthcare across Medway. Work can be phased by floor, building or site to keep disruption down.
How the job changes from site to site
Vertical risers
Risers are cleaned through panels at different levels. Where it can’t be reached safely, the report says so.
Multi-storey and shared buildings
Long ducts in larger buildings can mean several visits. We agree a sequence that suits the building, out of hours where possible.
Staff cleaning versus specialist work
Keep a record of what your team does. A dated log of in-house cleaning and checks helps show that the system is managed between specialist visits, alongside our reports.
Staff cleaning and specialist work are not the same thing. Wiping filters daily and washing them weekly keeps the visible parts in order, but they don’t reach the grease that builds up further in. That part needs specialist access and equipment.
How it works
Your trading hours come first. We book the visit for a time the area is closed, whether that is an evening, overnight or a weekend. When the team arrives, the work area is protected and the relevant equipment is switched off to cool, and the job takes from a few hours to more than one visit, depending on duct length and access. If you can send photos, we can arrive in Cooling Street knowing what to expect.
- We map the duct route and check where the access panels are.
- We measure grease thickness at set points before cleaning.
- Through the access panels, thick grease is removed by hand first.
- Next the ducts and risers are degreased, using whatever suits the deposit.
- We test again, take photos and note any part that couldn’t be reached.
Preparing for the visit
- Tell us about site rules, permits or sign-in
- Plan for cooking equipment or plant to be off before we arrive
- Mention any locked doors, roof access or ceiling voids
Get a fixed quote
Here’s what helps us quote: the address, the type of site and when it’s open, a few photos and the last certificate or report, if there is one. Once you have those, call us on 0345 646 2711 or drop us a line.
Advice
What we are called out for in Cooling Street
The further the air travels from the cooking, the cooler it gets. As it cools, the grease it carries condenses onto the duct walls, which is why ducts go on gathering grease well beyond the filters.
Signs it’s time to call us include:
- High readings at a recent grease test
- A duct clean needed for an insurer
- Ductwork that has never been cleaned
- Fat dripping from the ductwork
School kitchens, at schools like Cliffe Woods Primary School for example, are typically cleaned in the holidays so no lunches are lost.
Comparing quotes
- Proof of accreditation you can verify
- What insurance they carry
- How they set the interval to the next visit
- Whether the quote shows VAT
What affects the quote in Cooling Street
There’s no set price list, because no two systems are the same. What we look at:
- Whether it’s a one-off visit or part of a schedule
- How many systems or sites are involved
- Any permits to work or inductions
- When the work can happen, such as evenings, overnight or weekends
When the work has to happen, how we reach it and how big the site is all affect the cost. Each of those is built into the quote, and the price is fixed before any work starts.
What to send for a quote
When you contact us, these details help:
- Close-ups of filters, grilles, hatches or access panels
- Problems your staff have spotted
- The site address and the type of premises
- A few general shots of the system
Quotes are quick. Call or email with a few details and you’ll typically have a fixed price within one working day. If we need to see the system first, we book a survey around your hours.
Cooling Street kitchens: local notes
Cooling Street lies within about 3 miles of the sea. Corrosion on the fan housing and cowl is worth a look at every clean, alongside the grease. The FSA’s data shows about 4 pubs, bars and clubs registered within roughly a mile and a half of the centre of Cooling Street. Where they serve hot food, their kitchen extracts need cleaning to TR19® like any restaurant’s. Food hygiene inspections in Cooling Street are the job of Medway council’s environmental health team. They look at how clean the premises and equipment are, and the kitchen extract is part of that. Before-and-after photos from each clean are a simple way to show the extract is in hand.
Temple Manor, about 3.9 miles south, is one of the historic houses near Cooling Street; if you run event catering at a venue like that, cleans can be booked between functions. Church and community hall kitchens, near St James' Church or anywhere around Cooling Street, are easy to forget, but their extracts collect grease like any other.
Cooling Street is about 4 miles north of Rochester, in Medway. Whether your site is in the middle of Cooling Street or further out, ductwork cleaning is available to all kinds of commercial premises, from a single unit to a large public building. Cooling Street is one of 68 towns, villages and districts in Medway where we work for ductwork cleaning. For sites nearby, see our Maidstone page (12 miles or so).
Our technicians cover all of ME3 for ductwork cleaning and the roads nearby. Nearby, we also carry out ductwork cleaning in Cooling (1 mile north-east), Chattenden (2 miles south-east), Wainscott (2 miles south), Lower Upnor (2 miles south) and High Halstow (2 miles east). Larger places within reach include Gillingham (6 miles south-east), Chatham (6 miles south), Rochester (4 miles south), Rainham (7 miles south-east), Strood (4 miles south) and Luton (5 miles south).
Around Cooling Street
Locally, jobs take us to businesses close to The Hundred of Hoo Academy and the streets around them. For rail, the closest station is Higham station, roughly 2.2 miles south-west. Nearby you will also find Huguenot Museum (3.7 miles south) and French Hospital (3.8 miles south). Open spaces near Cooling Street include Gad's Hill and Rede Common.
Your questions about ductwork cleaning in Cooling Street
Can sea air affect ductwork cleaning in Cooling Street?
It can. Salt air reaches Cooling Street, which is within about 3 miles of the coast, and it speeds up rust. Rooftop fans, discharge cowls and fixings are checked for corrosion as well as grease.
Can you get to a site in Cooling Street?
Yes, smaller places are covered as well as towns. A survey first, from photos or a visit, means we arrive with the right kit.
How do you know if the ductwork needs cleaning?
Start with the date of the last clean. If it’s overdue, or there is not one, a clean is due, and grease readings will confirm how urgent it is.
Can you quote from pictures?
Yes, where the pictures show enough. Otherwise, we book a survey at a time that suits the site, and the quote follows that.
What if part of the duct can’t be reached?
We clean everything we can reach and record what we can’t. Fitting extra access panels is the usual answer, and we can do that for you.
How often does extract ductwork need cleaning?
It depends mostly on daily cooking hours. Kitchens cooking 12 to 16 hours a day need it at least every 3 months, while lighter use can go longer.
Do I get a certificate for ductwork cleaning?
You get a photo report with before and after photos, plus a TR19 certificate when the whole system is cleaned. Keep both in the maintenance log.
When is the ductwork cleaned?
When the kitchen is closed. Long ducts can be split across visits, with the kitchen ready to cook each morning.