Medway · Ductwork cleaning

Ductwork cleaning in Hoo St Werburgh, Medway

Ductwork cleaning for Hoo St Werburgh and the surrounding area: a survey, a fixed price, careful work and proper paperwork. Call for a fixed quote.

  • A rancid smell from the extract duct
  • Grease pooling at the foot of the riser
  • Duct runs with no cleaning record

Ductwork cleaning for sites in Hoo St Werburgh

What we do, step by step

Every visit runs to the same pattern: protect the area, isolate whatever needs isolating, do the work, tidy up and hand over the paperwork. The visit itself takes from a few hours to more than one visit, depending on duct length and access. Visits to a place like Hoo St Werburgh are planned ahead, so we arrive with what the survey says the job needs.

  1. First the duct route is traced and every access point noted.
  2. Set points along the runs are tested for grease.
  3. Through the access panels, thick grease is removed by hand first.
  4. Horizontal runs and risers are then degreased by the method that suits the deposit.
  5. Readings and pictures are repeated and any section we couldn’t reach is recorded.

How to prepare

  • Clear the space around the work
  • Mention any sign-in, permit or induction we need
  • Make sure equipment near the work can be switched off and left to cool

Getting a quote

To help us quote: the address, the type of site and when it’s open, a few photos and any previous report or certificate. Then ring 0345 646 2711 or drop us a line.

Ask for a quote

Advice

Ductwork cleaning in Hoo St Werburgh

We’ve been trading since 2009, working across London and the South East. As a BESCA Vent Hygiene Elite member, our duct cleaning is done to BESA TR19® Grease, and our certificates are issued through the BESCA Vent Hygiene Elite portal. The work covers horizontal duct runs, access panels and multi-storey ducts, and common reasons people get in touch are hardened, baked-on grease in long horizontal runs and thick deposits at the bottom of a vertical duct.

Kitchens around a place like Hoo St Werburgh are often in older buildings or single-storey extensions, with the duct running through a roof space or up an outside wall. Long horizontal runs like that hold grease and need access panels to reach.

Accreditations are easy to claim and worth checking. We are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we hold CHAS, SafeContractor and ISO 9001, with full insurance on top.

Place
Hoo St Werburgh (ME3)
Region
Medway
Reporting
Certificate and photo report
Price
Fixed quote, typically within a working day
Hours
After hours by arrangement; emergencies any time
Phone
0345 646 2711
Updated
30 October 2026
Before and after view down the inside of a rectangular extract duct

Fixed quotes for ductwork cleaning in Hoo St Werburgh

The diagnosis comes before the price. We look at:

  • Site rules, permits and inductions
  • The scale of the work
  • Where the site is and how we reach it
  • A single visit or a regular plan

A single site or a whole portfolio, we price it on the same basis: what needs doing, how we get to it and when. The price is fixed before any work starts.

Helping us quote

Photos and a few facts are often enough to price the work. Send what you can of the following:

  • Problems your staff have spotted
  • A few general shots of the system
  • How we’d reach plant on a roof or in a plant room
  • Your last certificate, test record or report

The quickest way to a quote is to send photos: the system from a couple of angles, plus any access panels or hatches. Tell us what kind of site it is and when it’s open, and we can price many jobs without a visit.

Managing agents and facilities teams in Hoo St Werburgh

When the building owner and the occupier are different, the lease normally sets out who maintains what. We’re happy to deal with either side and send the paperwork to whoever needs it.

Landlords, managing agents and facilities managers book us, not only the businesses that use the systems. Shared systems, like a riser serving several units, need a clear agreement on who books the work, and we can quote for the whole system.

What the work involves, part by part

Multi-storey and shared buildings

In a building with several floors, the duct may pass other tenants’ spaces. Access is planned with the building’s managers, so the clean is done safely and quietly.

Horizontal duct runs

Horizontal runs carry the extract along ceilings and through voids. Grease drops out of the slowing air along them, so each section is cleaned through its access panels.

Looking after it afterwards

Looking after the system between visits is straightforward, and it helps at the next visit:

  • Keep grease filters clean and fitted whenever you cook
  • Keep to the interval on the report
  • Keep access panels clear of stored items
  • Flag drips from the duct right away

The report gives a recommended next clean date, based on the readings and your daily cooking hours, in line with BESA guidance.

Grease that never reaches the duct never needs cleaning out of it. Keep the filters clean, well fitted and in place whenever you cook.

Hoo St Werburgh questions

Which fire service covers Hoo St Werburgh?

Kent Fire and Rescue Service is the fire and rescue service for Hoo St Werburgh. TR19® is not law, but it’s the benchmark many fire officers and insurers look to when they ask how often the extract is cleaned.

Does coastal air change anything about ductwork cleaning in Hoo St Werburgh?

It can, as Hoo St Werburgh is within about 1 mile of the sea, where salt in the air is hard on metal. Rooftop fans, discharge cowls and fixings are checked for corrosion as well as grease.

Is Hoo St Werburgh in your area?

Yes. We cover Hoo St Werburgh and across Medway, within our South East and London area. To book, give us a ring on 0345 646 2711, or send details by email.

Will the duct clean disrupt the kitchen?

We plan the clean when you are not cooking. Most kitchens book overnight or weekend cleans, so no service is lost.

Are you insured?

Yes, we’re fully insured. We also hold CHAS and SafeContractor for clients who vet their contractors.

How can I tell if my extract ducts are dirty?

Signs include grease dripping from joints, smells and a fan working harder, but measuring is the reliable way to know. Grease thickness testing shows exactly where the duct stands.

What do you do with what you remove?

We take it away when we go. While we work, it’s kept contained so the area stays clean.

Can we book visits on a schedule?

Yes. Scheduled maintenance plans are part of what we do, set at the interval the system needs. Each report recommends when the next visit should be.

Ductwork cleaning around Hoo St Werburgh

Sea air reaches Hoo St Werburgh, which sits within about 1 mile of the coast. Metal on the roof weathers faster close to the coast, and the extract fan and cowl are no exception. The FSA’s food hygiene register includes about 4 pubs and bars within roughly a mile and a half of the centre of Hoo St Werburgh. Breakfasts, bar meals and functions all put grease into the extract wherever they’re cooked. Food hygiene inspections in Hoo St Werburgh are the job of Medway council’s environmental health team. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. A dated certificate in the maintenance file answers the question before it’s asked.

For schools such as Hoo St Werburgh Primary School and Marlborough Centre, kitchen extract cleaning is normally booked for the holidays, when the canteen is closed. Historic houses near Hoo St Werburgh, such as Restoration House about 3.6 miles south-west, are a reminder that older buildings with event kitchens can have long, awkward duct routes. Church and community hall kitchens, near Church of St Werburgh or anywhere around Hoo St Werburgh, are easy to forget, but their extracts collect grease like any other.

Hoo St Werburgh is about 4 miles north-east of Rochester, in Medway. Hoo St Werburgh gets the same approach as every site we work on: diagnosis first, a fixed price, out-of-hours working where necessary and a written report with pictures. We cover 68 places across Medway, from busy centres to quieter spots. We also work in Maidstone, about 11 miles from Hoo St Werburgh.

Our technicians cover all of the ME3 postcode area for ductwork cleaning and the roads nearby. That includes premises on Walters Road, St Johns Road and Bell's Lane and nearby roads. We also cover the places around Hoo St Werburgh: Chattenden (1 mile west), Sharnal Street (1 mile north-east), Lower Upnor (2 miles south-west), Kingsnorth (2 miles east) and Tunbridge Hill (2 miles north-east). Further out, we also cover Gillingham (4 miles south), Chatham (5 miles south), Rochester (4 miles south-west), Rainham (5 miles south-east), Strood (4 miles south-west) and Luton (4 miles south). As one of the bigger places in Medway, Hoo St Werburgh has commercial sites of every size, all within our area for ductwork cleaning.

What’s near Hoo St Werburgh

Locally, jobs take us to businesses close to The Hundred of Hoo Academy and The Chequer's Public House, among other places. For rail, the closest station is Gillingham (Kent) station, roughly 2.7 miles south of the centre. Nearby you will also find Upnor Castle (1.9 miles south-west) and Huguenot Museum (3.5 miles south-west). For a walk, there’s Bishop Saltings and Gad's Hill.

Map of Hoo St Werburgh © OpenStreetMap contributors

What staff can safely do

Logging matters as much as cleaning. A dated log of in-house cleaning and checks helps show that the system is managed between specialist visits, alongside our reports.

In-house cleaning and specialist cleaning do different jobs. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but they do not reach the grease that builds up further in. That part needs specialist access and equipment.

What a clean will not put right

In fairness, there are a few things this work will not fix:

  • An extract fan that has stopped working
  • Duct sections that need replacing
  • Sections that can’t be reached safely without new access (those are recorded, and panels can be fitted)

If you’re not sure, just call us on 0345 646 2711 or drop us a line and we will give you a straight answer.

Where we work

  • Horizontal duct runs
  • Vertical risers
  • Attenuators
  • Access panels
  • Bends and junctions
  • Multi-storey ducts
BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London