Hampshire · Grease filter exchange

Otterbourne grease filter exchange

One call covers a scheduled grease filter exchange, swapping dirty canopy filters for clean ones in Otterbourne, from survey to sign-off. Fully insured, with CHAS, SafeContractor and ISO 9001.

  • Poor airflow through the filters
  • Grease collecting in the filter channels
  • Drips falling from the filters onto equipment

Need grease filter exchange in Otterbourne?

Grease filter exchange in Otterbourne, done properly

A filter that does not sit right lets grease straight past. Bent, damaged or missing filters leave gaps and every filter is checked when we swap them. Damaged filters are flagged so they can be replaced. The work covers baffle filters, school and hospital kitchens and restaurants and pubs, and people most often call us about grease building up behind the canopy filters and staff short of time to wash filters.

In a small place like Otterbourne, kitchens are often in older or extended buildings, with long single-storey duct runs, where grease settles in the flat sections. Access, parking and timings are agreed before the day.

The sign-off is always in writing: a dated report with pictures of the work, and for TR19® Grease cleans, a certificate issued through the BESCA VHE portal. It shows what was done and what, if anything, couldn’t be reached.

Five Duct Doctor technicians in navy uniforms with the company vans
Place
Otterbourne (SO21)
Wider area
Hampshire
Reporting
Photo report after every visit
Quote
A fixed price before any work starts
When we work
Overnight and weekend work, 24/7 emergency callout
Phone
0345 646 2711
Checked
30 October 2026

Keeping the system healthy

Good habits slow the build-up between visits. A few tips:

  • Watch for grease drips between visits
  • Report damaged filters so they can be replaced
  • Keep canopy surfaces wiped down
  • Let us know if your cooking hours increase

Your team carries on as normal, without the filter washing. Make sure we can reach the canopy on exchange day and tell us if service times change.

Filters that are left too long stop protecting the system. A regular cycle keeps the rest of the system cleaner until the next TR19 clean.

Managing agents and facilities teams in Otterbourne

Facilities teams in offices, schools and healthcare sites book us too in Otterbourne and across Hampshire. Larger estates can be phased building by building to keep disruption down.

Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must assess and reduce fire risk, which may be the employer, owner, landlord, FM or managing agent. With shared responsibility, good records help everyone.

Fixed quotes for grease filter exchange in Otterbourne

Some jobs are bigger than they look, and some smaller. What affects the quote:

  • Access, including roofs, risers and ceiling voids
  • The times the site is available
  • The condition of the system
  • How many systems or sites are involved

What you pay depends on how big the system is, the condition it’s in and access to every part of it. We give you a fixed price before we start, so you know where you stand.

What we need to know

Many jobs can be priced from photos and some basics. Send what you can of the following:

  • Any previous report or certificate
  • The roof, plant room or outside wall the system runs to
  • A few general shots of the system
  • The times we could work without disrupting the site

We don’t publish a price list, because every site is different. We look at your system first, from pictures or on a visit, then send a fixed quote. To get going, call 0345 646 2711 or use the quote form.

Otterbourne kitchens: local notes

Food Standards Agency records include about 6 pubs, bars and clubs in Otterbourne and the streets around it, up to about 1.5 miles out. Breakfasts, bar meals and functions all put grease into the extract wherever they’re cooked. Otterbourne is covered by Hampshire and Isle of Wight Fire and Rescue Service. Its fire safety officers can audit commercial kitchens, and grease in the extract is part of a kitchen’s fire risk. It’s Winchester City council that sends environmental health officers to food businesses in Otterbourne. An officer looking round a kitchen will see the canopy, and grease there is hard to miss. Before-and-after pictures from each clean are a simple way to show the extract is in hand.

For schools such as Otterbourne Church of England Primary School, kitchen extract cleaning is usually booked for the holidays, when the canteen is closed. A hall kitchen that only cooks for events, whether near Church of St Matthew or elsewhere in Otterbourne, still needs its extract cleaned, just less often. If you run catering at a healthcare site, such as a hospital like Royal Hampshire County Hospital about 3.7 miles north, the extract may need cleaning more often than a part-time kitchen.

Otterbourne is about 3 miles north-east of Chandler's Ford, in Hampshire. Every kind of commercial site in Otterbourne, grease filter exchange is something we can help with. We can work out of hours so the site keeps running. 683 places in Hampshire are on our list, large and small. For sites nearby, see our Southampton page (7 miles or so).

Postcode districts we cover here for grease filter exchange: SO21. You’ll find streets such as Oakwood Avenue, Meadowcroft Close and Brooklyn Close, and we cover them all for grease filter exchange. We also cover the places around Otterbourne: South Down (1 mile north-east), Compton (1 mile north), Shawford (1 mile north-east), Twyford (1 mile north-east) and Ladwell (2 miles west). Further out, we also cover Winchester (4 miles north), Eastleigh (3 miles south), Fareham (13 miles south-east), Andover (15 miles north-west), Totton (9 miles south-west) and Chandler's Ford (3 miles south-west).

Landmarks near Otterbourne

Typical jobs here are in premises near Thornden School, The White Horse Public House and Thornden School, among other places. Otterbourne’s nearest station is Shawford station, about 1.1 miles north-east. Other landmarks nearby include Eastleigh Museum (2.9 miles south) and Wolvesey Castle (3.8 miles north). Open spaces near Otterbourne include Twyford Down and Shawford Down.

Map of Otterbourne © OpenStreetMap contributors

Questions from Otterbourne

Do you cover smaller places like Otterbourne?

Yes, we work in villages as well as towns, and Otterbourne is covered. Photos of the system and directions to the site help us plan the visit.

Who carries out food hygiene inspections in Otterbourne?

The local authority for Otterbourne is Winchester City council, and its environmental health team does the inspecting. How often a business is inspected depends on the risk rating the council gives it, so it’s worth staying ready all year.

Do you recommend a next date?

Yes. How often depends on use and condition, and we explain the reasoning on the report.

How long will you be on site?

We will confirm the time with your quote. In most cases, the work takes anything from a few minutes to an hour or so, depending on the number of filters.

What if some of our filters are damaged?

We check every filter at each visit. Any that are bent or damaged are flagged, because gaps let grease into the plenum.

Do we need to close the kitchen while filters are changed?

Most changes take well under an hour for most canopies, so the impact is small. We plan visits outside your busiest times wherever we can.

What does TR19 mean?

A BESA specification in two main parts: TR19® Grease for kitchen extract systems and TR19® Air for general ventilation. It is not legislation, but it’s the standard people check against.

Is filter exchange enough instead of a full extract clean?

No. Filter exchange works between full cleans, not instead of them. TR19® cleaning covers the canopy, plenum, ductwork and fan and comes with a certificate and photo report.

What the work involves, part by part

Baffle filters

When baffles fill with grease, less air gets through. A clean exchange set brings the airflow back.

The plenum

A greasy plenum is a sign filters have been left too long or that the next TR19 clean is due.

In-house cleaning or a specialist?

In-house cleaning and specialist cleaning do different jobs. Wiping filters daily and washing them weekly keeps the visible parts in order, but grease that has passed the filters is out of reach. Reaching it takes a specialist with the right equipment.

Logging matters as much as cleaning. A simple log of filter washes, wipe-downs and checks shows an inspector that the system is looked after between visits, alongside our reports.

What a clean will not put right

In fairness, some problems need a different fix:

  • Odours from the discharge that filters won’t stop
  • Greasy ducts and risers that a filter change won’t reach
  • A heavily greased plenum or canopy, which needs cleaning to TR19

Not sure which it is? You can ring 0345 646 2711 or use the quote form and we will tell you honestly before booking.

What the work covers

  • Baffle filters
  • Restaurants and pubs
  • Wall canopies
  • Mesh filters
  • Island canopies
  • School and hospital kitchens

How the visit works

Each visit runs to the same pattern: sheeting and protection first, isolate whatever needs isolating, carry out the grease filter exchange, tidy up and hand over the paperwork. On site, the work takes less than an hour in most kitchens. Rural roads and tight entrances are worth telling us about before a visit to Otterbourne.

  1. We look at the canopies and the condition of the filters.
  2. We note any filters that are bent, damaged or missing.
  3. Greasy filters are swapped for clean ones.
  4. We check the filters are seated and the canopy is ready to use.
  5. Anything that needs attention, such as a greasy plenum, is pointed out.

Before we arrive

  • Arrange a key holder or contact on site
  • Tell us where we can park and unload
  • Make sure equipment near the work can be switched off and left to cool

Getting a quote

The quickest way to a quote is to send pictures: wide shots of the system, close-ups of anything that worries you and how we’d get to it. Tell us what kind of site it is and when it’s open, and we can price many jobs without a visit.

Get a quick quote

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BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London