Hampshire · Ductwork cleaning

Duct cleaning in Otterbourne

One call covers cleaning of kitchen extract ductwork, horizontal runs and vertical risers through access panels in Otterbourne, from survey to sign-off. CHAS and SafeContractor accredited, ISO 9001 and fully insured.

  • High readings at a recent grease test
  • Years of grease along the duct floor
  • Gaps where access panels were never fitted

Need ductwork cleaning in Otterbourne?

About our ductwork cleaning in Otterbourne

Ductwork in Otterbourne is cleaned the same thorough way as everywhere else we work: we test the grease first, remove thick deposits by hand and degrease what’s left. Post-clean readings and photos complete the record. The work covers access panels, multi-storey ducts and bends and junctions, and people most often call us about sections of duct with no access panels and a duct nobody has opened in years.

In a village or hamlet like Otterbourne, the kitchens that need extract cleaning are usually a pub, a school, a care home or a hall kitchen, wherever there is one. Each still has a canopy and duct that collect grease, whatever the size of the place.

It’s worth checking any contractor’s accreditations. We are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we hold CHAS, SafeContractor and ISO 9001, and we are fully insured.

Location
Otterbourne (SO21)
Wider area
Hampshire
Records
Certificate plus before-and-after photos
Quote
A fixed price before we start
Hours
Overnight and weekend work, 24/7 emergency callout
Phone
0345 646 2711
Reviewed
30 October 2026
The Duct Doctor team standing beside their branded white and blue vans

Part by part

Attenuators and discharge

Attenuators, where fitted, quieten the extract, but they can hold grease in their linings. We clean what can be reached and note anything that cannot.

Horizontal duct runs

Flat runs of duct link the canopy to the riser or the outside wall. They collect grease as the air cools and slows, and we clean them section by section through access panels.

For landlords and multi-site operators

For anyone managing more than one site, we can plan visits across the whole estate and price them together. Each site gets its own report and photos, so records stay tidy.

Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must assess and reduce fire risk, and that can be the employer, the owner, a landlord, a facilities manager or a managing agent. With shared responsibility, good records help everyone.

How it works

On the day, we arrive at the time agreed with you, which is often after service, overnight or at a weekend. Anything that needs to be off for the work is switched off and left to cool first, and floors and nearby surfaces are sheeted. On site, it takes a shift or more, depending on the length of the runs and the number of access points. Somewhere like Otterbourne, lanes, gates and parking are worth mentioning in advance.

  1. We start by working out how the duct runs and where it can be opened.
  2. Grease readings are taken at set points along the duct.
  3. We open the panels and scrape out the heaviest grease.
  4. Next the ducts and risers are degreased, using whatever suits the deposit.
  5. Post-clean readings and photos go into the report, with any unreachable section listed.

Getting ready for the visit

  • Let us know how we reach the system, including roofs, risers and plant rooms
  • Mention any parking or loading restrictions
  • Let us know about permits to work or site inductions

How to get a quote

Quotes are quick. Call or email with a few details and you will usually have a fixed price within one working day. If we need to see the system first, we book a survey around your hours.

Ask for a quote

Advice

Kitchen extracts in Otterbourne

The Food Standards Agency lists about 6 pubs and bars as registered food businesses within about 1.5 miles of central Otterbourne. Breakfasts, bar meals and functions all put grease into the extract wherever they’re cooked. It’s Winchester City council that sends environmental health officers to food businesses in Otterbourne. Extraction counts as kitchen equipment, so its condition can come up on the day. Before-and-after photos from each clean are a simple way to show the extract is in hand. Otterbourne sits within the area of Hampshire and Isle of Wight Fire and Rescue Service. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract.

A hall kitchen that only cooks for events, whether near Church of St Matthew or elsewhere in Otterbourne, still needs its extract cleaned, just less often. Healthcare kitchens, like those at hospitals such as Royal Hampshire County Hospital (about 3.7 miles north), often cook for long hours, which puts them in BESA’s heavier-use bands.

Otterbourne is about 3 miles north-east of Chandler's Ford, in Hampshire. If you need ductwork cleaning in Otterbourne, please give us a ring on 0345 646 2711 or send us an email for a fixed quote. Our area covers London and the South East, Otterbourne included. 683 places in Hampshire are on our list, large and small. Southampton is in our area too, about 7 miles from Otterbourne.

Work in SO21 is surveyed, quoted and booked the same way as anywhere else. You’ll find streets such as Oakwood Avenue, Meadowcroft Close and Brooklyn Close, all of which we cover for ductwork cleaning. We also cover the places around Otterbourne: South Down (1 mile north-east), Compton (1 mile north), Shawford (1 mile north-east), Twyford (1 mile north-east) and Ladwell (2 miles west). Further out, we also cover Winchester (4 miles north), Eastleigh (3 miles south), Fareham (13 miles south-east), Andover (15 miles north-west), Totton (9 miles south-west) and Chandler's Ford (3 miles south-west).

Around Otterbourne

In Otterbourne, that means kitchens and buildings near Thornden School, The White Horse Public House and Thornden School. The nearest railway station is Shawford station, about 1.1 miles north-east of the centre. Other landmarks nearby include Eastleigh Museum (2.9 miles south) and Wolvesey Castle (3.8 miles north). Not far away are Twyford Down and Shawford Down.

Map of Otterbourne © OpenStreetMap contributors

Why act early in Otterbourne

Dealing with the ductwork in Otterbourne now beats dealing with it after a problem. It takes a shift or more, depending on the length of the runs and the number of access points, done out of hours so the kitchen keeps cooking. It’s simpler to plan the work at Otterbourne now than to arrange it in a hurry later.

One small site or a whole estate, the quote is built the same way: what needs doing, how we get to it and when. The price is fixed before we start.

Why choose Duct Doctor in Otterbourne

  • Every job surveyed first
  • One number for every site across the South East and London
  • A written report with pictures after every visit
  • BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease

Take a look at how cleaning jobs are priced or how to check a contractor.

In-house cleaning or a specialist?

Your own staff can handle the daily basics: wiping down canopy surfaces, cleaning filters and keeping a simple log. Inside the ducts, risers and fan is specialist work, which is where we come in.

Staff cleaning and specialist work aren’t the same thing. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but they do not reach the grease that builds up further in. That part needs specialist access and equipment.

Aftercare tips

Simple habits between visits make a real difference. Our advice:

  • Don’t block access panels with shelving or stock
  • Keep grease filters clean and fitted whenever you cook
  • Have the grease measured if cooking hours go up
  • Ask us about extra access panels where sections can’t be reached

When the duct is cleaned as part of a full TR19® Grease clean, a TR19 certificate is issued through the BESCA Vent Hygiene Elite portal. It records the date, the location and the technician.

Run the extract the whole time the kitchen is cooking. When the air stops, grease settles in the duct, so switching off early adds to the build-up.

Common questions in Otterbourne

Do you do school kitchen extract cleaning in Otterbourne in the summer holidays?

Yes, holiday work suits schools best. With about 2 schools and colleges on the FSA’s register within roughly a mile and a half of Otterbourne, it pays to plan holiday dates ahead. Just give us a ring on 0345 646 2711 or drop us a line with your term dates and we will plan around them.

Who would carry out a food hygiene inspection at a kitchen in Otterbourne?

The local authority for Otterbourne is Winchester City council, and its environmental health team does the inspecting. Have your latest TR19® certificate and photo report to hand, as an officer may ask how the extract is maintained.

Do we have to stop cooking while the ducts are cleaned?

We plan the clean when you are not cooking. Overnight and weekend work is common, so no service is lost.

Can you price the work without visiting?

Yes, where the pictures show enough. Otherwise, we book a survey at a time that suits the site, and the quote follows that.

What’s TR19?

BESA’s ventilation hygiene specification, with two parts that matter most here: TR19® Grease for kitchen extract systems and TR19® Air for general ventilation. It is not legislation, but it’s the standard people check against.

What if part of the duct can’t be reached?

Without a way in, a section cannot be cleaned properly. Those parts are listed, and we can install panels so they’re reached next time.

How can I tell if my extract ducts are dirty?

Start with the date of the last clean. No record, or a passed date, means it’s due, and grease readings will confirm how urgent it is.

How much does ductwork cleaning cost in Otterbourne?

The cost depends on the size of the system, its condition, access and timing. Ask us for a fixed quote, normally ready within one working day.

Signs you need ductwork cleaning in Otterbourne

Ducts in Otterbourne gather grease for the same reasons as ducts anywhere: hours of cooking, the type of food and how well the filters are kept. Under BESA guidance, the minimum interval is 3, 6 or 12 months, by daily cooking hours.

These are the problems we see most often:

  • A grease test showing the duct is overdue
  • Stale grease odours from the duct
  • Grease seeping out of the duct seams
  • Hardened, baked-on grease in long horizontal runs

School kitchens, at schools like Otterbourne Church of England Primary School for example, are typically cleaned in the holidays so no lunches are lost.

Before you book anyone

  • How VAT is shown on the quote
  • Proof of accreditation you can verify
  • Whether inaccessible sections are listed on the report
  • If the quote is a fixed price or an estimate

Our hiring checklist

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London