Hampshire · Extract fan repair and replacement

Otterbourne extract fan repair

Repair and replacement of kitchen extract fans, fan motors and worn fan parts for Otterbourne, with a survey first and a report with pictures at the end. Ask us for a fixed quote.

  • A dead fan motor
  • An old fan that needs replacing
  • A fan rattling in its housing

Book extract fan repair in Otterbourne

What affects the cost of extract fan repair

We quote each job individually. This is what makes a difference:

  • Site requirements such as sign-in and permits
  • What state the system is in
  • Travel, parking and unloading
  • Whether it’s a one-off visit or part of a schedule

When the work has to happen, how we reach it and how big the site is can all change the price. Each of those is built into the quote and give you a fixed price before we start.

What to send for a quote

A few details help us quote accurately. With your enquiry, please include:

  • Where the plant sits or the system leaves the building, such as a roof or outside wall
  • Anything you’ve noticed, such as smells, noise, drips or poor airflow
  • The site address and the type of premises
  • Your opening hours and when the area is out of use

The quickest way to a quote is to send pictures: the system from a couple of angles, plus any access panels or hatches. Tell us what kind of site it is and when it’s open, and we can price many jobs without a visit.

About our extract fan repair in Otterbourne

Everything a kitchen extract does depends on the fan. Once it turns noisy, sluggish or stops altogether, the cooking area soon fills with heat and fumes. We find out why and put it right, by repairing the fan or replacing it. Typical jobs include weak extraction and a smoky kitchen and an extract fan that rattles or knocks, across roof and wall fans, fan motors and fan housings.

Somewhere as small as Otterbourne, a kitchen extract fan might serve a pub, a school, a care home or a hall kitchen. A failed fan stops the kitchen, and emergency callout is available 24/7, villages included.

Accreditations are easy to claim and worth checking. Ours are BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease, plus CHAS, SafeContractor and ISO 9001, and we are fully insured.

Five Duct Doctor technicians in navy uniforms with the company vans
Place
Otterbourne (SO21)
Wider area
Hampshire
Records
Report and pictures after the visit
Quote
Fixed quote, normally within a working day
Working hours
Nights, weekends or holidays to suit you
Phone
0345 646 2711
Last updated
30 October 2026

What extract fan repair looks like in Otterbourne

Food Standards Agency data counts about 7 restaurants, cafés and canteens within roughly a mile and a half of the centre of Otterbourne. Wherever they cook under a canopy, a failed extract fan stops the kitchen. Environmental health officers from Winchester City council inspect food businesses in Otterbourne. Food premises are expected to have suitable and sufficient ventilation under food hygiene rules. That is one more reason not to keep cooking with a broken fan.

Occasional-use kitchens, such as a hall kitchen near Church of St Matthew or elsewhere in Otterbourne, are where a stiff or seized fan can turn up.

Otterbourne is about 3 miles north-east of Chandler's Ford, in Hampshire. For extract fan repair in and around Otterbourne, please call 0345 646 2711 or drop us a line for a fixed quote. We work across South East England and London, Otterbourne included. Our Hampshire coverage runs to 683 places, Otterbourne among them. For sites nearby, see our Southampton page (7 miles or so).

All of SO21 is covered for extract fan repair, from busy streets to back roads. We cover sites on Oakwood Avenue, Meadowcroft Close and Brooklyn Close and nearby roads. Other places close to Otterbourne include South Down (1 mile north-east), Compton (1 mile north), Shawford (1 mile north-east), Twyford (1 mile north-east) and Ladwell (2 miles west). We also work in nearby towns such as Winchester (4 miles north), Eastleigh (3 miles south), Fareham (13 miles south-east), Andover (15 miles north-west), Totton (9 miles south-west) and Chandler's Ford (3 miles south-west).

Landmarks near Otterbourne

Around Otterbourne, our work takes us to kitchens and buildings near Thornden School, The White Horse Public House and Thornden School and the streets around them. Otterbourne’s nearest station is Shawford station, roughly 1.1 miles north-east. A little further out are Eastleigh Museum (2.9 miles south) and Wolvesey Castle (3.8 miles north). For a walk, there’s Twyford Down and Shawford Down.

Map of Otterbourne © OpenStreetMap contributors

Looking after it afterwards

Once we have finished, these simple steps help:

  • Make sure the isolator and controls are easy to reach
  • Get a noisy fan checked rather than slowed down
  • Make sure the fan is cleaned with the rest of the system
  • Save our number for the 24/7 emergency line

If parts have to be ordered, we tell you how the kitchen can carry on in the meantime. The fan is completed on a return visit outside your busiest hours.

A 3, 6 or 12-monthly cleaning plan brings us back at set intervals, so the fan is looked at as part of each visit and problems are spotted sooner.

Multi-site and managed buildings

When the building owner and the occupier are different, the lease normally sets out who maintains what. We’re happy to deal with either side and send the paperwork to whoever needs it.

Multi-site operators often want one contractor and one number. We work across London and the South East, so a run of sites can go into one programme and kept on a regular cycle.

FAQs for Otterbourne

Is there an emergency callout for extract fans in Otterbourne?

Our emergency line runs 24/7, and Otterbourne is within the area we cover. Phone 0345 646 2711 and we’ll talk through the fault and access. Tell us where the fan is and how to reach it.

Can you work in Otterbourne outside opening hours?

Yes, we can come after you close and finish before you open. That way a site in Otterbourne does not have to lose a day’s trading. Tell us your opening hours when you ask for a quote.

What’s TR19?

A BESA specification in two main parts: TR19® Grease for kitchen extract systems and TR19® Air for general ventilation. It isn’t law, but it’s the benchmark.

Is repair an option before replacing the whole fan?

Repair is always our starting point. Where the motor has burnt out or the fan is worn out, replacing it can be the better answer, and we’ll explain why.

How much does an extract fan repair cost?

We price each job after finding the cause. Repair, parts or a full replacement all cost differently, so ring 0345 646 2711 or use the quote form and we’ll arrange a diagnosis.

Who is responsible for fire safety on the premises?

That depends on who controls the premises. Under the Fire Safety Order 2005, it’s the responsible person, which can be the employer, the owner, a landlord, an FM or a managing agent.

Does the law say we must follow TR19?

No. The law sets the duty; TR19® is the benchmark used to show it’s met. Under the Fire Safety Order 2005, the responsible person must reduce fire risk, and many insurers can refuse or reduce a claim without proof of cleaning.

Do you replace extract fans as well as repair them?

We can. Replacing a fan is part of our fits and repairs work and we’ll talk you through what’s involved.

Do you need extract fan repair in Otterbourne?

Not every problem is mechanical. A failed speed controller or a wiring fault can stop a fan, and a fan that won’t start isn’t always a dead motor.

The symptoms we are asked about most include:

  • A whining or grinding extract motor
  • A belt-driven fan that squeals
  • A fan rattling in its housing
  • An overheating extract motor

If you run a school kitchen, at a school such as Otterbourne Church of England Primary School or nearby, a fan that’s getting noisy is best repaired in the holidays before it fails in term.

Questions to ask before booking

  • Which accreditations they hold, and whether you can check them
  • If they look at the system before pricing
  • How they set the interval to the next visit
  • What records you’ll receive afterwards

Our hiring checklist

What happens on the day

Protection comes first: sheeting goes over floors and surfaces close to the work. After that, the system is made safe and the work begins. It takes a few hours on site, depending on the fault and the access to the fan, and we clear up before we go. The timing of a visit to Otterbourne is set by you, and the travel is our side of the planning.

  1. We agree a time to attend, out of hours if needed.
  2. The extract is switched off and the fan opened up.
  3. We inspect every moving part and the fixings.
  4. You hear whether repair or replacement makes sense, with a fixed quote.
  5. We complete the work and check the fan runs smoothly.

How to prepare

  • Tell us the best time to work, such as after service or at a weekend
  • Mention any locked doors, roof access or ceiling voids
  • Have your last certificate or report to hand

Ask for a quote

Getting a quote does not take long. Send a few details and pictures, and we normally reply with a fixed quote within one working day. Where a survey is needed, we arrange a time that suits the site.

Ask for a quote

Related advice

What extract fan repair can’t fix

We will always give you a straight diagnosis, so here’s what extract fan repair will not do:

  • Ductwork designed too small for the kitchen’s cooking
  • Grease build-up in the rest of the extract system
  • Faults on the gas side of an interlock system, which need a Gas Safe registered engineer

If in doubt, phone us on 0345 646 2711, or send details by email and we’ll say what we think.

Where we work

  • Kitchen extract fans
  • Belts and pulleys
  • Fan motors
  • Fan housings
  • Bearings
  • Roof and wall fans

What the work involves, part by part

Roof and wall-mounted fans

Noise from an outside fan can carry beyond the kitchen. Loose fixings and worn mounts are often the cause.

Fan controls

We check the controls as part of every diagnosis since the motor isn’t always to blame.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London