Surrey · Ductwork cleaning

Ductwork cleaning in Horley, Surrey

Ductwork cleaning in Horley from ventilation hygiene specialists trading since 2009. Evenings, overnight and weekends, plus a 24/7 emergency line.

  • Proof of duct cleaning for the insurer
  • Ductwork that has never been cleaned
  • Grease seeping out of the duct seams

Need ductwork cleaning in Horley?

Horley kitchens: local notes

The FSA’s food hygiene register shows about 62 cafés, restaurants and staff canteens and about 20 takeaways and sandwich shops in Horley and the streets around it, up to about 1.5 miles out. Where they cook under a canopy, grease does not stop at the filters: it settles along the duct and up the riser. Horley sits within the area of Surrey Fire and Rescue Service. The Fire Safety Order puts the duty on whoever runs a kitchen to control its fire risk, and a greasy duct is fuel. It’s Reigate and Banstead council that sends environmental health officers to food businesses in Horley. The cleanliness of the kitchen and its equipment, extraction included, is part of what they check. A dated certificate in the maintenance file answers the question before it’s asked.

If you run a church or community hall kitchen, near St Wilfrid's Church or elsewhere in Horley, its extract still collects grease from every lunch and event. Healthcare kitchens, like those at hospitals such as East Surrey Hospital (about 2.8 miles north), often cook for long hours, which puts them in BESA’s heavier-use bands.

Horley is about 5 miles north of Crawley, in Surrey. If you need ductwork cleaning in Horley, please call 0345 646 2711, or email photos for a fixed quote. Our area covers London and the South East, Horley included. Across Surrey, we cover 395 places, and Horley is one of them. We also work in Guildford, about 18 miles from Horley.

Postcode districts we cover here for ductwork cleaning: RH6. Streets in the area include Station Road, High Street and Church Road, all of which we cover for ductwork cleaning. With the A23 and B2036 close by, Horley is simple for us to get to for ductwork cleaning. Neighbouring places we cover for ductwork cleaning include Hookwood (1 mile south-west), Fernhill (2 miles south-east), Burstow (2 miles south-east), Smallfield (2 miles east) and Shipley Bridge (2 miles south-east). Larger places within reach include Epsom (12 miles north), Redhill (4 miles north), Ewell (13 miles north), Reigate (4 miles north), Caterham (8 miles north-east) and Dorking (8 miles north-west). Being one of Surrey’s larger places, Horley has a wide mix of commercial premises, all within our area for ductwork cleaning.

Landmarks near Horley

Around Horley, our work takes us to kitchens and buildings near The Bull pub and Oakwood School, among other places. Horley’s nearest station is Horley station, about 0.8 miles south-east. Nearby you’ll also find Reigate Castle (4.5 miles north) and East Surrey Hospital (2.8 miles north). Not far away are Reigate Heath.

Map of Horley © OpenStreetMap contributors

How we handle ductwork cleaning in Horley

Duct cleaning is the hardest part of an extract clean, and the part most often skipped. Without enough access panels, long stretches can go years without being touched. We open up every reachable section and record any we cannot reach, so you know exactly where you stand. Typical jobs include thick crusts of old grease along the duct and high readings at a recent grease test, on access panels, bends and junctions and horizontal duct runs.

Around a town like Horley, extract cleaning normally means a restaurant, pub, takeaway or the kitchen of a school or care home. Whatever the kitchen, the canopy, filters, duct and fan all collect grease.

For insurers and inspectors, the record counts. So every job comes with a written report and photos, plus a TR19® certificate through the BESCA VHE portal where the work is a TR19® Grease clean.

Five Duct Doctor technicians in navy uniforms with the company vans
Location
Horley (RH6)
Wider area
Surrey
Reporting
Certificate and photo report
Quotes
A fixed quote up front
Hours
Evenings, overnight and weekends; 24/7 emergencies
Telephone
0345 646 2711
Page updated
30 October 2026

What happens on the day

Protection comes first: floors, worktops and anything near the work are covered. After that, the system is made safe and the work begins. It takes anything from a few hours to several visits, depending on the length of duct, and the area is cleaned down before we leave. In Horley, the visit is planned around your opening hours, parking and access to the system.

  1. We start by working out how the duct runs and where it can be opened.
  2. Set points along the runs are tested for grease.
  3. Access panels are opened and heavy deposits scraped out by hand.
  4. Next the ducts and risers are degreased, using whatever suits the deposit.
  5. Post-clean readings and pictures go into the report, with any unreachable section listed.

Getting ready for the visit

  • Mention any sign-in, permit or induction we need
  • Clear loose items from the work area
  • Have your last certificate or report to hand

Ask for a quote

For ductwork cleaning in Horley, give us a ring on 0345 646 2711, or send details by email. Let us know the site type and the opening hours, plus pictures or the previous report if they’re to hand. We typically send a fixed quote within one working day.

Get a price

Advice

What affects the cost of ductwork cleaning

Before we fix a price, we need to know a few things. We look at:

  • How easy every part is to reach
  • The condition of the system
  • Where the site is and how we reach it
  • Site requirements such as sign-in and permits

A single site or a whole portfolio, the quote is built the same way: the work involved, the access and the timing. The price is fixed before work begins.

Asking for a quote

When you call or email, it’s useful to have:

  • How we’d reach plant on a roof or in a plant room
  • The paperwork from the last visit, if you have it
  • Any symptoms, from odd noises to smells or leaks
  • The postcode and the type of business

To help us quote: where the site is, what it is and its opening hours, a few photos and the last certificate or report, if there is one. Then call us on 0345 646 2711 or email us.

Honest limits

It’s worth knowing the limits before booking:

  • A damper stuck open in the duct
  • Ductwork that is corroded, split or holed (that needs a ductwork contractor)
  • Sections that cannot be reached safely without new access (those are recorded, and panels can be fitted)

If you’re not sure, just ring 0345 646 2711, or email photos and we’ll give you a straight answer before you book.

Parts of the system we cover

  • Attenuators
  • Multi-storey ducts
  • Access panels
  • Vertical risers
  • Horizontal duct runs
  • Bends and junctions

Why act early in Horley

Fire inside a duct is out of sight and out of reach. It can travel through the ductwork to other parts of the building, which is why the duct matters as much as the canopy. Whatever the system, dirt and wear only get worse.

We do not list prices on the website, because each job is priced on what it involves. For a fixed quote, phone us on 0345 646 2711, or send details by email, and we’ll explain what it covers.

Why book with us

  • Fixed quotes, typically within one working day
  • We are fully insured
  • BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
  • Every job surveyed first

Take a look at what affects the cost or our accreditations and certificates.

Staff cleaning versus specialist work

Day-to-day cleaning is something your team can do: wiping canopies, washing grease filters and recording it in a log. Inside the ducts, risers and fan is specialist work, and that’s where we come in.

When your team notices a problem between visits, like drips, unusual noise, smells or damaged filters, they should report it rather than try to fix it. We can diagnose it and quote.

Between visits

Good habits slow the build-up between visits. A few tips:

  • Report any grease dripping from duct joints
  • Store the certificate with the fire risk assessment
  • Ask us about extra access panels where sections cannot be reached
  • Keep to the interval on the report

File the paperwork in the maintenance log. It’s the evidence an insurer or inspector may ask for, and the photos make the duct’s condition easy to see.

The less grease gets past the canopy, the cleaner the duct stays. Keep the filters clean, well fitted and in place whenever you cook.

When to call us in Horley

Grease in a duct running from a kitchen in Horley is as much a fire risk as in any building. Once it lights, fire can spread along the duct and into other areas, which is why the responsible person needs it under control.

Signs it’s time to call us include:

  • An insurer asking for TR19 evidence
  • Smells of old cooking grease from the ductwork
  • High readings at a recent grease test
  • Thick deposits at the bottom of a vertical duct

A kitchen near Horley station that serves breakfast and dinner can run its extract twelve hours or more, which shortens the cleaning interval.

What your quote should include

  • What hours they’ll be on site
  • Whether a written report and pictures are included
  • Which accreditations they hold, and whether you can check them
  • Whether the figure could change on the day

Our hiring checklist

Horley questions

Do you clean school canteen extracts around Horley out of term?

Yes, holiday work suits schools best. The FSA’s register shows about 5 schools and colleges with food registrations within roughly a mile and a half of Horley. You can phone us on 0345 646 2711 or email us with the dates the site is empty.

Can the work in Horley be done at night or at weekends?

Yes, out-of-hours work is a big part of what we do. It means the site in Horley keeps running as normal. When you call us on 0345 646 2711, or email photos, mention when the site is quiet.

How is kitchen extract ductwork cleaned?

We open each access panel and clean the section it reaches. Heavy grease comes out by hand, and what’s left is degreased, with readings taken before and after.

How often does extract ductwork need cleaning?

The duct is cleaned as part of the whole system, at intervals set by BESA guidance, from every 3 months for heavy use to every 12 months for light use. Grease thickness testing shows whether that is often enough.

What accreditations do you have?

We are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we carry full insurance.

Which kinds of sites do you work on?

Any site with a kitchen or a ventilation system to look after, from a small pub to a hospital. Hotels, schools, care homes, offices, shops and leisure sites are all part of our work.

What happens if there aren’t enough access panels?

Every reachable section is cleaned and the rest recorded. Fitting extra access panels is the usual answer, and we can do that for you.

Do I get a certificate for ductwork cleaning?

When the duct is cleaned as part of a full TR19 clean, you get a TR19 certificate and a photo report. The report shows readings, photos and any sections we couldn’t reach.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London